Recent Water Damage Posts

Benefits of Installing an Automatic Sprinkler System in Your Orange County Property

1/9/2020 (Permalink)

Automatic Sprinkler An Orange County resident installed an Automatic Sprinkler System throughout his property for safety.

Having or investing in an automatic sprinkler system will greatly aid in fighting potential fires in your residence. Accidents can take place at any time and are inevitable, if a fire were to break inside your property, it could possibly destroy the whole building, leaving nothing behind. Continue reading to find out, why having such a system in place is beneficial to you and your property.

  1. It can save your life and property: Automatic sprinkler systems were specifically designed to control fires and for life safety. In addition, by controlling the fire, this system, can greatly reduce property damage.
  2. It is low maintenance: Having this type of system in place is easy to maintain, as long as annual checkups are made. Other than that, they can last up to 20 years before needing a major repair or replacement.
  3. They are individually activated: If you have been having doubts about investing in such a preventative measure, because you believe it will cause more damage than good, then doubt no more. The sprinklers are actually individually activated, meaning, all other rooms won’t be affected, only the room where the fire is taking place.

We are known for being a trusted leader in the Water Restoration Industry, here at SERVPRO of Yorba Linda/ Brea, Anaheim Hills, and Norwalk. We understand the urgency that you are experiencing, therefore from the moment you call us, we are ready to assist you every step of the way. All of our technicians are certified and knowledgeable and specialize in water damage restoration. We use advance drying equipment and techniques, and are sure to make you feel "Like it never happened."

Have Water or Fire Damage? Don’t wait, call us today at 714-701-0207.

Rain Damage in Orange County: Winter 2019

12/19/2019 (Permalink)

Water Damage Example Wall with cracks and mold due to water damage

Residents of Orange County have experienced heavy rainfall last month, increasing the chances for water damage to their property. It is important to look at the signs of water damage in order to know what to do next.

Potential Signs of Water Damage:

Signs to Look For:

  • Musty odor- Potential mold growth (mold starts growing typically after 24 hours, Yikes!)
  • Soggy/bulky wood floors with moisture stains
  • Water spots and cracks on ceilings/walls due to leaks

What to Do Next:

Act fast! Acting fast can prevent permanent property damage, and calling a reputable restoration service company is the first step in action. By calling, SERVPRO of Yorba Linda/ Brea you will be received by knowledgeable and friendly representatives that will consult you every step of the way.

We know that time is of the essence when it comes to water damage, therefore as soon as you confirm an appointment with us, we start getting down to business. A project manager will inspect your property and provide you with an estimate. They will immediately assign trained and certified technicians to start the drying process. Special equipment will be placed in affected rooms/areas. Also, if mold is detected, we will go through a vigorous process to contain and prevent mold spores from spreading to other rooms in the property.

SERVPRO of Yorba Linda/ Brea is the #1 SERVPRO franchise in California. We strive to deliver quality service because our reputation depends on it.

Don’t take our word for it. Find out more about what our customers have said about our work by clicking the link below;

http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance? Please feel free to call us at 714-701-0207.

We’ll make you feel “Like it never even happened”!

Lack of Regular Home Maintenance - Flooded Rain Gutters Lead to a Flooded Foundation and Water Damage

8/9/2019 (Permalink)

When a foundation flooded with rain water, the water had nowhere else to go but up into the room above. The result? SERVPRO to the rescue!

Regular home maintenance can help home owners avoid water damage.  Or, you can find yourself out of luck and in a situation like this one:

“You’re supposed to clean these?”

This was the question the bemused, Yorba Linda home owner asked our Project Manager, Gilbert Julian during his inspection of the water damage that happened at his home following a heavy rain last winter.

“Um, yes, Sir.”, replied Gilbert.

When rain gutters go unattended for several seasons, they will fill with leaves, dirt, and other debris.  Leave them alone long enough, and when the rains come back it’s a recipe for a residential property damage disaster.  In this case, rain began over the side of the gutter and down around the foundation. The rain fell steadily for a couple of days and eventually, when the space under the house had filled, the water had nowhere else to go but up.  To make a long story short, the home owner found water seeping up and into the carpeting.  His first suspicion was that perhaps a pipe had burst so a plumber was called out to the home. 

A thorough (and expensive) inspection of the home’s plumbing was done and the plumber identified no plumbing issues. 

“Nope; your pipes are just fine.”, said the plumber.  Thinking a bit, he final pointed out that there was water in the foundation. “You should call SERVPRO.”, he told the home owner.  The plumber in question is friends with one of our residential water damage technicians and he provided the phone number with our office number.  A short while later, the call came in and we sent Gilbert out to perform the inspection the same afternoon. 

Gilbert completed a detailed inspection, and called in our Crew Chief and several of our IICRC credentialed technicians to begin the physically demanding water damage restoration work.

Our technicians began by removing the drenched carpeting and padding underneath the carpeting was salvageable but the padding was not.  Using a thermal imaging device and a moisture sensor, the extent of the damage to the surrounding walls was measured and in several places twelve inches of drywall was removed around the perimeter of the affected room.  In addition, it had been several days since the water damage had occurred, which was long enough for mold to begin growing and spreading around the room. 

To protect the home’s furnishings, and the unaffected flooring surrounding the damaged area, plastic sheeting and floor tarps were put in place.  In order to avoid spreading mold spores into the non-affected areas of the home, a containment was also set up around the water damaged room. 

A group of air blowers was installed to hasten the drying process.

Wearing hazmat outfits, masks and breathing through air cannisters, our technicians used special anti-microbial chemicals to meticulously remove all traces of mold.  Once the work was done, they cleaned up and left in a short period of time.

The homeowner was thrilled with the expert care his home received and was relieve to know that his home was now water damage and mold free.

Did I mention that we earned a really nice “Yelp!” post?  It’s a pretty common thing for us, but knowing that we’ve made another family or another business owner happy never gets old! 

Water damage is never pleasant. Sadly, in this case, it could have been avoided with regular maintenance of the rain gutters – a lesson that this home owner is likely not to forget in the future!

SERVPRO of Yorba Linda/ Brea has been in business for fifteen years, and for a number of those years, we have been the #1 SERVPRO franchise in California.  We think it’s because our customers continue to personally find that our promise is true; We make them feel “Like it never even happened!”

You can learn more about our work by viewing any of the videos we have on this site, reading more of our blogs, and reviewing our customer testimonials.

If you’re looking for assistance now, don’t delay!  Call SERVPRO of Yorba Linda/ Brea at 714-701-0207.

Fast Water Cleanup Can Limit Your Losses After Water Damage

7/22/2019 (Permalink)

Need more proof? Mary Helmick, a recent SERVPRO of Yorba Linda/ Brea customer, shares her story. We restored her home after heavy water damage.

Unfortunately, water damage can strike anywhere without warning.  It creates damage where water was never meant to be in your home and in many different ways. Just a few common causes include plumbing failures, appliance leaks and storms.  In cases of flood or sewage back-up, other contaminants can also enter the home or business, jeopardizing the health of the occupants.  The best way to mitigate your losses is to begin the clean-up and dry-out as quickly as possible. 

Why SERVPRO?   We are the #1 SERVPRO franchise in California because our customers know they can rely on us for consistently excellent service, because we treat every  case with the same level of urgency we’d expect if it were our property, because we’re knowledgeable and we communicate with our customers at every stage of the restoration job and because we are known for our integrity.  Our word is our bond. 

SERVPRO Yorba Linda/ Brea has numerous resources to remove the water during the extraction phase. Each machine has a unique purpose, depending on the circumstances.  Our IICRC       trained and credentialed technicians use pumps, wet vacuums, and, for large jobs, we have truck mounted extractors that can handle thousands of gallons of water. Weighted extraction wands push water trapped in carpet padding so a drenched carpet does not automatically mean the carpeting cannot dry in place.

The right machine for the job approach continues in the dry-out phase.  We have a large inventory of  air-movers, high-velocity axial fans and dehumidifiers, and industrial heaters are used in different situations to rapidly decrease moisture levels and dry items inside the structure quickly and thoroughly.  For a detailed explanation about some of these machines and tools, please review our video library.

Mold remediation is a common concern after any water event, and SERVPRO technicians use powerful antifungal and antibacterial cleaning solutions to inhibit mold growth on the surfaces and objects affected by moisture. Our goal is always to restore rather than replace, and we employ numerous restoration techniques to achieve this result whenever possible.

Our SERVPRO of Yorba Linda/ Brea water cleanup team serves Orange County with our emergency services. Call (714) 701-0207 any time, day or night.  We promise to make you feel ‘Like it never even happened.’

Click here for a customer testimonial video about our water damage restoration services.

Water Damage Restoration – Corona, CA

12/26/2018 (Permalink)

It doesn't take much to water damage a house. It takes a lot to restore a home. We make our customers make them feel "Like it never even happened."

SERVPRO of Yorba Linda/ Brea has many years of experience and proven success in water damage restoration.  Recently, we came to the aid of a home owner in Corona, CA whose plumbing had failed.  This resulted in pretty extensive flooding in his home, including the living room, entryway, hallway, and two bedrooms.

Gilbert met with the Corona home owner and after providing our estimate and going over the work-plan, we were awarded the job.

Our work at this home included moving many of the home’s contents to the garage.  After measuring the relative moisture of the walls and ceilings, we found we had a lot of drywall demolition to complete.  This work included removing the majority of the ceiling in several parts of the home.  For instance, the master bath ceiling was saturated and we had to demo the ceiling and remove the soaked insulation. 

We brought in eleven air movers and several dehumidifiers to aid us in thoroughly drying the home. 

In total, it took four days to complete our drying work in the home. 

The home owner was wise to call us out immediately following the flood.  Sometimes, owners believe they can save money by attempting to do the restoration themselves.  Unless you are an expert in restoration, we strongly advise against this.  One reason is that the longer your property stays moist, the higher the probability of mold growth.  This will put your family at health risk.  Secondly, the machines we use in our work require training to get the best results.  Third, depending on the age of your home, you may be facing an asbestos risk when you start into the drywall demolition phase. 

We give our customers the confidence and peace of mind that we’re treating their homes and their emergencies as if they were our own.  We take the time to thoroughly explain every step of the process, as we are going through them.  We’ve found that this really gives our customers confidence that we’re totally in control of the situation – even if they aren’t yet.

Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.

8/9/2018 (Permalink)

Water damage can be devastating. Take the worry out. Hire SERVPRO of Yorba Linda/ Brea for water damage restoration. #1 SERVPRO franchise in

Do you know what to do when water damage strikes your home?  

Storm floods, broken pipes, appliance failures, sewage back up ….  All these unplanned events can lay waste to your property, leaving you with an immediate need for water damage restoration services.  Knowing what to do and what not to do in the event of water damage can help you prevent further damage to your property.

Step One:  File your claim with your property insurance company. 

Step Two:  Start the clean-up and drying process as soon as possible.  Do not wait for an adjuster.  Time is critical to prevent further damage.  As you separate the salvageable from the non-salvageable, carefully inventory all items you will include in your claim; keep a written list and photograph everything as well.  Keep the damaged items as proof of loss.

Step Three:  Depending on the severity of the flood, make sure all your utilities have been turned off before entering the premises.  A spark in the presence of a gas leak could lead to an explosion.   Have an electrician check for grounds and other unsafe conditions before reconnecting with the grid.

 Step Four:  Furnishings and Carpets should all be moved outdoors to be cleaned and dried.  Be sure and dry slowly, out of direct sunlight; sun will warp furniture.  If your flood is listed as category three (contains chemicals or waste bacteria) some items are better replaced.  These would include carpets, carpeting, drapes, upholstered furniture. 

Step Five:  Dry out should start as soon as possible.  Depending on the nature of the water damage, water extraction with pumps and hoses may be necessary to remove all standing water from the structure.  With that complete, air blowers and dehumidifiers should be brought in to thoroughly dry the structure.  Carpeting should be rolled back from the subfloor to allow the floor to be dried.  Walls that have absorbed water should be partially demo’d to expose the studs and hasten the dry out.   If multiple levels of the structure have been damaged, it may be necessary to extend this demo to ceilings as well.  If the flooding has been limited to specific rooms, containments should be built to focus the air blowers and dehumidifiers output to the limited space.  This will shorten the length of time required to dry the room.

While the process may seem simple, doing it properly requires training and experience.  The team at SERVPRO of Yorba Linda/ Brea is highly-trained and certified.  We offer fast and courteous service to save your home. Time is of the essence. It only takes 48 to 72 hours  for mold to take hold in your property.  Mold thrives in moist conditions where there is plenty of cellulose  for them to consume.  mitigation of water in the home is a necessity when tackling the problem. A few minutes can make all the difference.  

SERVPRO of Yorba Linda/ Brea has been expertly restoring our customers homes and businesses for eleven years.   We treat each customer and each customer’s home or business with the same level of respect we’d want if the tables were turned.  We attend to each situation with urgency.  In most cases, we are on site within an hour of being notified.  Becoming the #1 SERVPRO franchise in California required expert knowledge, consistently excellent results, and a great deal of integrity.  If we make a promise, it’s our bond.

You can learn more about us on our testimonials page, http://www.SERVPROyorbalindabrea.com/testimonials.

Do you have an emergency on your hands?  We’re here to help.  Call us at 714-701-0207

Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.

8/9/2018 (Permalink)

Water damage can be devastating. Take the worry out. Hire SERVPRO of Yorba Linda/ Brea for water damage restoration. #1 SERVPRO franchise in

Do you know what to do when water damage strikes your home?  

Storm floods, broken pipes, appliance failures, sewage back up ….  All these unplanned events can lay waste to your property, leaving you with an immediate need for water damage restoration services.  Knowing what to do and what not to do in the event of water damage can help you prevent further damage to your property.

Step One:  File your claim with your property insurance company. 

Step Two:  Start the clean-up and drying process as soon as possible.  Do not wait for an adjuster.  Time is critical to prevent further damage.  As you separate the salvageable from the non-salvageable, carefully inventory all items you will include in your claim; keep a written list and photograph everything as well.  Keep the damaged items as proof of loss.

Step Three:  Depending on the severity of the flood, make sure all your utilities have been turned off before entering the premises.  A spark in the presence of a gas leak could lead to an explosion.   Have an electrician check for grounds and other unsafe conditions before reconnecting with the grid.

 Step Four:  Furnishings and Carpets should all be moved outdoors to be cleaned and dried.  Be sure and dry slowly, out of direct sunlight; sun will warp furniture.  If your flood is listed as category three (contains chemicals or waste bacteria) some items are better replaced.  These would include carpets, carpeting, drapes, upholstered furniture. 

Step Five:  Dry out should start as soon as possible.  Depending on the nature of the water damage, water extraction with pumps and hoses may be necessary to remove all standing water from the structure.  With that complete, air blowers and dehumidifiers should be brought in to thoroughly dry the structure.  Carpeting should be rolled back from the subfloor to allow the floor to be dried.  Walls that have absorbed water should be partially demo’d to expose the studs and hasten the dry out.   If multiple levels of the structure have been damaged, it may be necessary to extend this demo to ceilings as well.  If the flooding has been limited to specific rooms, containments should be built to focus the air blowers and dehumidifiers output to the limited space.  This will shorten the length of time required to dry the room.

While the process may seem simple, doing it properly requires training and experience.  The team at SERVPRO of Yorba Linda/ Brea is highly-trained and certified.  We offer fast and courteous service to save your home. Time is of the essence. It only takes 48 to 72 hours  for mold to take hold in your property.  Mold thrives in moist conditions where there is plenty of cellulose  for them to consume.  mitigation of water in the home is a necessity when tackling the problem. A few minutes can make all the difference.  

SERVPRO of Yorba Linda/ Brea has been expertly restoring our customers homes and businesses for eleven years.   We treat each customer and each customer’s home or business with the same level of respect we’d want if the tables were turned.  We attend to each situation with urgency.  In most cases, we are on site within an hour of being notified.  Becoming the #1 SERVPRO franchise in California required expert knowledge, consistently excellent results, and a great deal of integrity.  If we make a promise, it’s our bond.

You can learn more about us on our testimonials page, http://www.SERVPROyorbalindabrea.com/testimonials.

Do you have an emergency on your hands?  We’re here to help.  Call us at 714-701-0207

Water Damage in A Fullerton Medical Practice

8/1/2018 (Permalink)

Uncompromising commitment to providing the best in restoration services. We make even disasters like this feel 'Like it never even happened.'

We recently learned an important lesson about water damage in a Fullerton medical practice. And that is, in case anyone asks, most doctors do not want a mountain of dirt to be sprayed everywhere in their sanitary medical facility if a main water supply line blows. 

We recently spent a few weeks helping a Fullerton-based Orthopedist recover from that kind of damage.  In the end, they were very happy they’d called in their local heroes from SERVPRO of Yorba Linda/ Brea to perform water damage restoration.

The main supply line that runs to the fire sprinkler  system in their office had pulled away.  There was so much water released into the building that it completely lifted the concrete and threw tons of dirt into the building.  In all, 60% of the building was flooded.

A major priority in the practice was to get back to a situation where they could see prospective patients as quickly as possible.  That meant we had to isolate specific areas with containments and be business-ready in two days’ time. 

We extracted all the water and removed all the mud.  Following this, we set up drying equipment and got things stabilized.  We had significant amounts of demo to perform including baseboards, drywall, and flooring.  Next, we had a great deal of cleaning and disinfecting to complete.   

SERVPRO of Yorba Linda/ Brea is a business run with uncompromising dedication to several company values  All our employees are trained to demonstrate them at all times and Jonathan is one of our most capable team members who we believe inhabits these values very well. 

Because of the sense of urgency he demonstrated in the account, his knowledge and confidence which he used to complete the restoration, and the integrity he has for his work – always doing whatever it takes to meet his commitments – we received a since and heartfelt compliment from this customer.  “Our recent flood could have set our practice back a long way – but because of the skills and leadership that your employee, Jonathan Arcila, brought to this project, we’ve been able to recover faster than we’d expected and things are now back to normal for us.  Thank you, SERVPRO!’

Can we help your business recover from a recent disaster?  Give us a call at 714-701-0207.  We’ll make you feel ‘Like it never even happened’.

What To Do After Experiencing Storm Related Water Damage.

7/20/2018 (Permalink)

Kick-start your home's or business' recovery by knowing what to do after a flood or water damage. Call SERVPRO of Yorba Linda/ Brea for assistance.

Most people only experience storm-related water damage a few times in their lives, if they experience it at all.  Without a lot of experience in this type of emergency, it’s important to know what to do to limit the damage to your home or business in the event that your property ever endures this.  As California’s #1 SERVPRO franchise, SERVPRO of Yorba Linda/ Brea has helped thousands of property owners restore their homes and businesses “Like it never even happened.”  Here are some very important steps that need to be taken as soon as possible.

Remove All the Water ASAP:  At SERVPRO Yorba Linda/ Brea, we use a wet/ dry vacuum to remove all the water possible. 

Get Things Dry!  We use industrial restoration air movers to completely dry surfaces and objects. An air mover acts as an industrial-powered blower that briskly dries water from surfaces.  Since mold thrives in moist or humid areas, Its very important to make sure everything is absolutely dry.  Even when things ‘look’ dry, they probably still retain moisture.  Thoroughly drying a damaged area may require a week or more of 24-hour/ day drying with one or more air movers.  Another very important tool of the trade is a dehumidifier.

Object Manipulation:  In order to completely dry an affected room, it may be necessary to move furniture and items resting on furniture.  When SERVPRO Yorba Linda/ Brea is on the case, you are assured that all your possessions will be treated as if they were our own. 

Area Containment:  We know that home owners and businesses need to get back to living life and conducting business as soon as possible.  Erecting area containments can dramatically reduce the time required to thoroughly dry a room or structure.   One type of containment we frequently employ includes the use of zip walled plastic sheets and telescoping polls.  With impacted areas sealed off, our dehumidifiers and blowers can dry much more efficiently.

Drying Out Drywall:  In some cases of water damage, moisture has also impacted the interior walls of your home or business.  It’s essential to quickly attack this problem.  Walls that have remained moist for longer than 48 to 72 hours are susceptible to mold growth.  If this is the case, the walls should be tested for mold by a certified lab company.  In the event that the test comes back positive, we will build a containment system, including sealing off all HVAC vents,  around the impacted area to eliminate the chance of mold spores contaminating other areas of the structure.   There are three ways SERVPRO Yorba Linda/ Brea can address this. 

  • Completely remove the drywall.
  • Exterior Drying. This is done when only the exterior of the walls (and not the cavity including wall studs, insulation etc.) has gotten wet.  We use air movers to completely dry the exterior of the walls.  This may require several days or longer to complete. 
  • Drying the exterior wall and the cavity. We use moisture probes (electronic, hand-held devices that test the moisture of the wall cavity) and when the readings are greater than the readings  taken from other walls within non-impacted areas of the structure we take this path.  One method is to create a ‘flood cut’ which removes the drywall away from the wall studs.  The cut extends from the floor and up the wall 12-18” above the wet section and extends the entire width of each impacted wall.

Steam Cleaning Carpet and Flooring:  This is an important step in sanitizing and deodorizing your carpet and flooring.  It is often necessary to replace the carpet padding during this phase.  Combining the steam cleaning with replacing carpet padding is also a thriftier way to ensure clean and odor-free carpeting.

Walls and Baseboards:  Anything that’s come into contact with storm water needs to be thoroughly disinfected, including  your walls and baseboards.  We clean using a special soap and water solution and follow up with a thorough disinfecting using chlorine bleach and water. 

SERVPRO of Yorba Linda/ Brea has been restoring our customer’s homes and businesses for over eleven years.  Our focus on urgency, integrity, cleanliness, knowledge, commitment to consistently excellent work, and our ability to establish and maintain positive relationships with our customers and colleagues has made us the #1 SERVPRO franchise in California!    To read testimonials from our customers, click here.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim.   Need storm damage restoration services NOW?  Give us a call; 7614-701-0207.

What to Do If a Water Pipe Breaks

7/13/2018 (Permalink)

SERVPRO of Yorba Linda/ Brea is your trusted ally when you have a water damage restoration problem in your home or business!

Even if you take preventative measures, pipes still break. Reacting quickly can save your home or business from the financial burden of immense water damage. By acting fast, you can help mitigate the damage. In some cases, the burst pipe will not always be apparent right away. Be on the lookout for leaks coming from ceilings and walls, strange noises in the system, and electrical disturbances.

Here’s a step-by-step guide on what to do when pipes burst.

broken-pipe-checklist

Turn Off Main Water Valve

Similar to when you experience a frozen pipe, if you experience a burst pipe, the first step is to immediately shut off the water supply to your home. This will drastically reduce the amount of water in the system and prevent the deluge from continuing.

Avoid Light Switches and Electrical Devices

Water leaking into electrical devices, light switches, and electrical circuits can be deadly. If you observe or suspect a pipe has burst, immediately shut down the electrical main, or the electricity in the vicinity of the burst pipe. Do not use electrical equipment, light switches and other electrical fuse boxes near the burst pipe.

Collect the Water

Depending on where the pipe is located, you need to collect the water in whatever you have available. Utilize buckets and tubs to catch any water leaking from a ceiling or from exposed pipes. This will help prevent excess flooding damage to your home. In addition, the faster you clean up the water that has resulted from the burst pipe, the more damage you can prevent from occurring.

Turn on the Cold Faucets and Flush the Toilets

In order to drain your system, you'll need to get as much of the water out as possible. It is imperative to turn on all cold water faucets and flush all of the toilets in the home to reduce the amount of water flowing from the broken pipe.

Turn Off the Heating System and Drain the Hot Water Faucets

As you begin to drain your system, shutting off the central heating and turning on the hot water faucets will help further reduce the amount of water in your pipes.

Save Your Possessions

To prevent your valuables from incurring more damage, remove them from the impacted area and salvage whatever you can. Insurance may be able to replace certain items in your home, but personal belongings and heirlooms can be irreplaceable. Safeguard these items as soon as possible.

Document All Damages

After the initial problem is contained, begin to document the damages through photographs and personal notes that will help you when you file an insurance claim.

Contact Your Insurance Agent

Insurance companies offer emergency assistance, and contacting them as soon as possible will help you get started with the claim process. In addition, they can advise you on how to handle the situation and what steps are needed to proceed in order to get the emergency burst pipe repair services conducted.

SERVPRO of Yorba Linda/ Brea hopes you don’t encounter a broken water pipe and water damage in your home or business any time soon.  However, if you should, you’ll want a professional, certified, trusted and respected restoration company by your side.  We’re #1 in California and have been helping customers for over 11 years.  Our entire team is dedicated to making you  feel "Like it never even happened.”

A Home Is More than Just a House: SERVPRO Yorba Linda/ Brea Water Damage Restoration Helped Save One Family’s Memories.

6/28/2018 (Permalink)

Meet Edgar Orozco. He's just one of the heroes at SERVPRO Yorba Linda/ Brea. He recently helped Mrs. Lincoln save her most precious memories.

Mrs. Lincoln was beside herself.  Her home in Norwalk, CA, where she’d lived all her life, had just experienced water damage.  This is a difficult situation for anyone.  But when the home you’ve lived out all your eighty-seven years in, when it’s the home your parents first purchased in 1910, so much more is at stake!

Good thing that her insurance adjuster sent her to SERVPRO Yorba Linda/ Brea.  We’ve been helping customers for over fifteen years with water damage restoration, fire damage restoration, mold remediation and much more.  We also work with commercial clients when these disasters impact their businesses.

This was more than a home.  This was a museum and a testament to her family.  Souvenirs of a lifetime lay everywhere.  Every corner of that home held a story and a special memory for Mrs. Lincoln.

We understood the sense of urgency that she was experiencing, and we dispatched a field technician who arrived just a short time later.  We know that when our customers call, they need service NOW.  We know that the shortest distance between anxiety and worry to peace and confidence is a patient, well-informed, empathetic and skilled SERVPRO field technician.  Edgar took the time Mrs. Lincoln needed to explain how SERVPRO was going to restore her home to a state where she’d forget it had ever even happened.  We also let her know we’d take care of her home and everything in it just as if it were our own. 

Our first step was to moisture map the entire home.  We discovered that 100% of the walls in her home were wet.  So were the kitchen cabinets.  In normal circumstances, our protocol would be to remove the drywall from the floor and up about two to four feet.  In this case, however, Mrs. Lincoln wanted to keep the house as original as possible.  So, we had to dry the entire house ‘in place’, which was very difficult and took about four weeks.

To make things a bit more interesting, her museum house had a museum electrical system, too.  So we wouldn’t overload her breaker box, we installed a spider box and carefully dried each room with just the minimum amount of electrical load.  Eventually, we fully restored her home.

SERVPRO Yorba Linda/ Brea is the #1 SERVPRO franchise in California.  We’ve gotten here by our devotion to several important company values that every one of our employees is taught and is expected to demonstrate at all times.  These include

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations.

We hope you never experience a disaster like Mrs. Lincoln did.  But if you do, we hope you’ll call SERVPRO Yorba Linda/ Brea.  We’ll make you feel like it never even happened.  Need help now?  Call us at 714-701-0207.  Curious about what other people have said about us?  Visit our Yelp! page.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

Water Damage in Dana Point.

6/28/2018 (Permalink)

Neighbors share a lot in common and that can be comforting in time of need.  Recently, SERVPRO Yorba Linda/ Brea encountered a water damage restoration opportunity where two neighbors living in Dana Point (Mr. Jones and Mr. Smith) even shared water damage in common.  Not so comforting.

Jones and Smith lived in separate condos that had a single common wall and a leaking pipe had been building a pool of standing water in the empty space within that common wall.   The moisture had seeped into both condo units, walls, floor, cabinets – everything.  While Jones owned the condo he was living in, Smith was renting from an out-of-state landlord. 

Our field technician had completed the assessment and the estimate and presented it to both neighbors.  While Jones was happy to pay his portion of the bill, Smith was not, and time was critical.  If we waited too long, a minor green mold problem that we’d uncovered could quickly become a more dangerous black mold situation.  We reached out to present the situation to the landlord who was insured through State Farm.  His policy did not cover mold.

SERVPRO Yorba Linda/ Brea always has our customers’ best interest in mind.  We offered the landlord our ‘uninsured’ rate to complete the work.  While it still costs us the same in labor and supplies to do our work, we’re willing to make less on work like this to ensure our customers are receiving the best care available.

It was now time for us to execute our work plan.  We completely contained both areas,  removed kitchens, cabinets and countertops and exposed the moist studs from the floor and up about two feet.  With the condos both ready, we proceeded to bring our dryers and dehumidifiers in.  Finally, we scrubbed out all the green mold.  Both condos were now ready for construction teams to come in and make the final repairs.  Both customers were happy with our work and we were satisfied that we’d done our very best for these two neighbors.

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations.

Water damage affects almost every home owner at one point or another.  We sincerely hope you’re never one of these people, the chances are high that at some point you may be.  When that happens, you’ll want the best service in the industry and a partner you can really trust. 

Do you find yourself in this spot right now?  Call us at 714-701-0207.  Curious about what other people have said about us?  Visit our Yelp! page.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

The Straw That Nearly Broke the Camel’s Back. SERVPRO Yorba Linda/ Brea Helps a Young Mom with a Water Damage Emergency.

6/28/2018 (Permalink)

When this happens to you, you need a hero by your side. SERVPRO Yorba Linda/ Brea is #1 in California. We'll make you feel as it never even happened

Janet’s life was hard enough as a young single mom of two little girls.  Holding down a full-time job, committed to providing her girls with as many opportunities to participate in school activities and youth sports leagues and managing the daily work of running a home was a life she was just about succeeding in, but she sure didn’t need any unpleasant surprises.

Unfortunately, a very unpleasant surprise was EXACTLY what she got one day after work and picking up the girls from school.  She’d left her house in Brea that morning with a load of laundry running in the laundry room and – oh no! – the supply line to the washer had burst.  With no one at home to shut off the water, she was now standing in more than two inches of water.

Ally, one of our administrators took the incoming call and Karina dispatched the water damage restoration scase to Felipe who arrived within an hour of the call.  He was prepared for whatever he’d encounter.  Clean, professional and courteous, Felipe rang the doorbell and was received by a disheveled, verging on panic Janet. Her proverbial camel had just encountered its last straw and the back was breaking.

Felipe’s first order of business was to establish his water damage restoration knowledge, display confidence, and assume control of the situation.  Being the kind, patient professional that he is, Felipe was pleased to see Janet’s tension gradually receding.  Next, Felipe assessed the damage and began preparing an estimate.  Water had run a long time and almost the entire house was wet.  There was water in the kitchen, hallway, both bedrooms, and both bathrooms.

Felipe even helped Janet phone a claim into AAA, her insurance carrier.  SERVPRO Yorba Linda/ Brea has preferred vendor status with AAA and Janet’s claim was accepted immediately and SERVPRO was able to begin the restoration process immediately.  Using five different air blowers and dehumidifiers, we were able to complete the work within five days.   We treat every customer’s home as if it were our own.  We carefully lay down floor runners, cover furniture with tarps, and as necessary will carefully move other household items to safer locations, outside the flow of our work. 

We are happy to have helped Janet.  We understand that moments like these can be scary for everyone and SERVPRO Yorba Linda/ Brea is committed to every customer’s complete restoration.  We run our company according to several values we think are very important.  It’s what’s made us the #1 SERVPRO franchise in California. 

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations

Find out more about us!  Visit our site:  http://www.SERVPROyorbalindabrea.com

Learn what our customers have said about us:  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

SERVPRO - Looking Out For Our Customer’s Best Interests in Yorba Linda and Brea!

6/25/2018 (Permalink)

SERVPRO Yorba Linda/ Brea makes short work of floods like this one. Have a water damage emergency? Call SERVPRO Yorba Linda/ Brea!

Mr. Kim had a big problem on his hands. 

A pinhole leak from the water heater had gone undetected for some time and the combined spraying steam and general moisture had done a number on his home.  His garage even had 6” of standing water in it.  When it rains, it certainly pours.

A trained accountant, our SERVPRO Anaheim Hills client surveyed the general mess and started tallying the eventual bill he was going to face.  ‘There goes my summer vacation budget.’, he said. 

At SERVPRO Yorba Linda/ Brea, we know our customers count on us for a  number of things.   We accept your crises as our own.  We treat your situation with the same urgency we’d want to be treated with if the shoe were on the other foot.  We’ll always give you the best professional service in the water and fire damage restoration industry.  You can trust us to take care of your home and your family in every situation.   You want straight answers, and you want the best solution.

As our technician, Jonathan was writing his assessment, Mr. Kim asked him to delay the estimate.  He wasn’t sure he wanted the event reported and he wasn’t sure how thorough a job he wanted done on the clean-up.    ‘I’m not sure I want to start this right away.  Let’s hold off on starting the work until the insurance dollars kick-in ’, he told us.

Wanting the very best for our customer, Jonathan said ‘If you don’t mind my saying, Mr. Kim…’, said Jonathan, ‘I should let you know that we should not delay this one minute.’  Jonathan then explained that most insurance policies have a ‘negligent home owner’ clause.  Insurance claims can be denied if the homeowner is found to have been negligent in reporting the damage.

As it turned out, we did begin water damage remediation immediately and when Mr. Kim made his call to the insurance company, the adjuster quickly referred him right back to SERVPRO Yorba Linda/ Brea. ‘SERVPRO is there to help you out!’, the adjuster told Mr. Kim.   This kind of thing has become common for us.  We’ve enjoyed comments and referrals from many insurance companies over the fifteen years we’ve been in business. 

One pinhole leak led to a call to SERVPRO Yorba Linda/ Brea and us having to remove the drywall from all the studs four feet up from the floor in all impacted areas.  We also produced a moisture mapping of the affected area, and a report for the insurance company.  We also submitted a photo sheet for the insurance company.   Through the course of the project, we demo’d plaster walls, wood flooring and cabinets due to affected materials being wet for more than four days.  This was to ensure no future mold growth.  SERVPRO also assisted with packing of contents in garage area in order to remove the affected garage walls.   Water was extracted from garage upon arrival to prevent any slip and fall .  Due to the age of the home, we also placed a spider box in the home to provide electricity.

Ultimately, Mr. Kim’s insurance covered everything except the deductible, which was just a fraction of a significant bill.  Jonathan’s straight-up concern for the customer’s best interest saved our client more than $28,000 in what could have been forfeited insurance coverage.

Very soon afterwards, we were called back to Mr. Kim’s where our technical expertise, sense of urgency and commitment to safeguarding the best interests of our customers was rewarded with new business. 

Anaheim Home Affected by Water Damage Caused by a Slab Leak

1/31/2017 (Permalink)

Finding out that one of your kitchen appliances has a leak is never a good thing. Not only is the appliance out of commission, but most likely the leak left behind water damage as well. When this happens, it is important to clean up the damage right away. If you are in need of assistance in removing water damage from you home, be sure to contact SERVPRO of Yorba Linda/Brea. Our team of experts will be out to your home in no time at all to remove the water damage correctly, so give us a call today!

We recently had a homeowner in Irvine contact us after she’d discovered that her dishwasher was leaking. She knew that water damage was a possibility, so the homeowner contacted a professional water damage removal company to take a look. Who did she decide to call? SERVPRO of Yorba Linda/Brea.

Our Project Manager, Chris Trejo, was the first to arrive at the home. Upon his arrival, he performed an initial inspection and found that the water damage had affected both the kitchen and the laundry room. With the ceramic flooring and drywall already damaged, Chris knew that there was the potential for the damage to spread to other areas of the home. That’s when he decided to call the rest of our crew and have them to make their way over to the home immediately.

As soon as our technicians arrived, they began placing drying chambers and equipment around the affected areas. Fortunately, none of the damaged flooring or drywall in either room had to be removed. Instead, it was dried in place.

The homeowner was very pleased with our work. She let us know that if water damage ever affected her home again, she’d be calling SERVPRO of Yorba Linda/Brea for help.

To learn more about our water damage remediation services, contact SERVPRO of Yorba Linda/Brea today.

Slab Leaks Leave Behind Major Water Damage to Orange County Homes

1/31/2017 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

But fortunately, companies like SERVPRO of Yorba Linda/Brea exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Yorba Linda/Brea today! 

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Santa Ana Home

Our call center recently received a call from a homeowner in Santa Ana who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Yorba Linda/Brea for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he decided to call out the rest of our team to get started on the cleanup process. 

With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Yorba Linda/Brea.

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager, Chris Trejo, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home, so Chris called our Crew Chief, Jose Melgar, and asked him to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact SERVPRO of Yorba Linda/Brea today! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

Slab Leaks Leave Behind Major Water Damage to Orange County Homes

1/13/2017 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home.

But fortunately, companies like SERVPRO of Yorba Linda/Brea exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Yorba Linda/Brea today! 

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Santa Ana Home

Our call center recently received a call from a homeowner in Santa Ana who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Yorba Linda/Brea for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he decided to call out the rest of our team to get started on the cleanup process.

With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas.

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Yorba Linda/Brea.

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager, Chris Trejo, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home, so Chris called our Crew Chief, Jose Melgar, and asked him to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact SERVPRO of Yorba Linda/Brea today! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

An Upstairs Shower Leak Causes a Living Room Ceiling to Cave in – See how SERVPRO of Yorba Linda/Brea Helped

1/6/2017 (Permalink)

Something that most homeowners try to avoid at all cost is a water leak of some sort affecting their house. That’s because the leak can result in some serious water damage to the home. Fortunately, water damage remediation companies like SERVPRO of Yorba Linda/Brea exist to take care of the cleanup process for you. Our expert staff will get your home put back together in no time at all. For assistance in removing water damage from your home, contact SERVPRO of Yorba Linda/Brea today!

Our call center recently received a call from a homeowner in Fullerton, who had noticed his upstairs shower was leaking. He wasn’t sure if the shower leak had caused any water damage, but wanted a professional water damage remediation company to take a look at it, just in case. Who did he decide to call for help? SERVPRO of Yorba Linda/Brea.

After talking to the homeowner on the phone, we immediately sent our Project Manager, Chris Trejo, out to inspect the damage. His inspection showed that the shower leak had caused water damage to the living room ceiling that was located underneath the upstairs bathroom. In fact, the ceiling was starting to cave in. The leak also affected the kitchen. Chris knew that our response time was extremely important, so he asked our team of technicians to come out to the home right away to begin the cleanup process.

When our crew arrived, we started by removing the affected drywall in both the kitchen and living room. Then, we placed our heavy duty drying equipment throughout the two affected rooms. This was done to make sure that every ounce of water damage was effectively removed from the home.

In the end, the homeowner was very happy with our work. He let us know that if he ever had to deal with water damage again, he knew exactly who to call: SERVPRO of Yorba Linda/Brea. We were happy to help!

For more information on our water damage removal services, contact SERVPRO of Yorba Linda/Brea today!

Slab Leak Leaves Behind Water Damage in Brea Home

12/27/2016 (Permalink)

Finding out that water damage has affected your home is never a happy moment. That’s because cleaning up water damage can be stressful, tedious and overwhelming for those who lack the experience and knowledge it takes to remove water damage properly. Fortunately, it doesn’t have to be this way! Water damage remediation companies like SERVPRO of Yorba Linda/Brea exist to help remove the damage for you, so you don’t have to worry about removing anything. Give us a call and our team will do everything we can to get your home back to normal as soon as possible. 

We recently received a call from a homeowner in Brea, after they had detected a slab leak in their home. Not sure where exactly the water damage had spread to throughout the house, they knew that they would need a professional water damage remediation company’s help. That’s when they decided to call SERVPRO of Yorba Linda/Brea.

After speaking with the homeowner on the phone, we immediately sent our Project Manager, Chris Trejo, out to inspect the damage. He ended up finding water damage in the bathroom, hallway, living room and bar area. Chris didn’t want the damage to spread any further, so he called our Crew Chief, Gilbert Julian, and the rest of our team to begin the cleanup process.

Once our team arrived at the home, we started by removing the wood flooring in all of the affected rooms. We then removed some drywall in the bathroom and dried the hallway and living room’s affected drywall in place.

The homeowner was very pleased with our end results. They appreciated our team’s expertise and ability to remove all signs of water damage from their home. We were happy to help! 

If water damage is affecting your home, contact SERVPRO of Yorba Linda/Brea today. Our team will be over to remove the water damage in no time at all.

Copper Pipe Leaks Can Cause Major Water Damage

12/9/2016 (Permalink)

For the majority of American homeowners, copper pipelines are what supply their homes with water. Whether it’s to clean your dishes or to take a bath, copper pipes are oftentimes installed in homes due to their ease of use and resistance to corrosion. However, just like anything else, copper pipes do not last forever. Eventually, these pipes will most likely break, burst or start to leak.

When a copper pipe leak occurs, water damage will soon follow. If this happens, it is important to have a professional water damage remediation company like SERVPRO of Yorba Linda/Brea come out and look at the damage done to the home. We can detect the damage, create a remediation plan and remove all aspects of water damage from your home in no time at all. It will look like there was never any water damage to begin with! 

At SERVPRO of Yorba Linda/Brea, we’ve recently had a number of homeowners call us after finding water damage caused by a copper line leak. Here are just a few of their stories.

Copper Pipeline Leak Causes Water Damage to Placentia Home

Our call center recently received a call from a homeowner in Placentia who had detected a copper pipe leak in her home. The leak had created water damage in her garage and closet. Not sure how to remedy the problem by herself, she called SERVPRO of Yorba Linda/Brea for help.

After we got off the phone with the homeowner, we immediately sent our Project Manager, Chris Trejo, to the home. He performed an initial inspection to see exactly where and what the water damage had affected. Chris knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he decided to call the rest of our crew out to the home to begin the remediation process.

Our team split the water damage into two zones: the garage and the closet. Before we got started on the removal, we first removed the homeowner’s personal belongings that were in the rooms to an unaffected area. We then started working on the garage: Our team dried out the concrete and placed a large dehumidifier in the space to remove the water damage. In the closet, we placed another dehumidifier and removed the damaged carpet and carpet pad. 

In the end, the homeowner was very pleased with our work. In fact, she filled out a customer survey report and gave us all tens! She also said that the SERVPRO of Yorba Linda/Brea staff was very professional and kept her and her family informed throughout every step of the process. We were happy to help!

Copper Pipeline Leak affects Multiple Rooms in Orange County Home

SERVPRO of Yorba Linda/Brea was called out to Placentia again after another homeowner found water damage that had originated from a copper pipeline leak. After detecting the copper pipeline leak and some water damage in the kitchen, the homeowner knew he needed to call a professional water damage remediation company for assistance. He decided to give SERVPRO of Yorba Linda/Brea a call and we were at his home the very same day.

Our Project Manager was the first to arrive at the home. He took a look around the house to see exactly where the water damage was. He ended up finding water damage in both the kitchen and dining room area. He knew that if our team did not act fast, the water damage had a very good chance of spreading to other areas of the home. That’s when he called the rest of our crew out to get started on the water damage removal process.

We ended up removing the laminate flooring and drywall in both the kitchen and dining room area. We also had to remove some kitchen cabinets. To make sure that both areas were completely dry, we set up one dehumidifier and four air movers in the dining room and three air movers in the kitchen.

The homeowner was very impressed with our end results. He appreciated all of our hard work and attention to detail when removing the water damage from his home. He let us know that if water damage ever affected his home again, he knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Water damage can be messy, especially when homeowners try to tackle it alone. But it doesn’t have to be that way – if water damage is ruining your home, contact a professional water damage removal company like SERVPRO of Yorba Linda/Brea today! We will come out and remove any and all signs of water damage from you home.

SERVPRO of Yorba Linda/Brea Helps Homeowner After Normal Business Hours

12/8/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we understand that water damage can come and damage your home at any time and day of the week. Whether it’s a Saturday morning or a Monday night, water damage is most often unexpected and unwanted by homeowners. While many water damage remediation companies only operate during usual business hours, SERVPRO of Yorba Linda/Brea is different. In order to help and respond to our customers’ needs as soon as possible, we are open every hour of every day of the week. No matter what time of day it is, our team will be at your house to remove the water damage in no time at all.

We recently received a call from a homeowner in Chino Hills, who happened to call on a Saturday evening for help. Homeowner explained to our call center that she had discovered leaking water from her toilet, which ended up causing water damage to multiple rooms. Not sure how to clean up the damage on her own, the homeowner decided to contact a water damage remediation company that was open 24/7: SERVPRO of Yorba Linda/Brea.

As soon as we got off the phone with the homeowner, we sent our Project Manager, Felipe Saldana, out to inspect the damage done to the home. After taking a look around, Felipe detected water damage in the bathroom, hallway, closet and dining room. He knew that this SERVPRO of Yorba Linda/Brea would be able to remove the water damage, so he called our Crew Chief, Jose Martinez, and asked him to create a remediation plan. 

With a plan in place, the rest of our crew made their way over to the house to begin the cleanup process. In the bedroom, we had to float the carpet and remove some of the walls. In the hallway, we removed the laminate flooring, but were able to dry the walls in place. As for the bathroom, our team removed the vinyl flooring and some of the walls. We also removed some of the ceiling in the dining room. To make sure everything was completely dry, our team set up drying equipment in all of the affected areas of the house. 

The homeowner was very pleased with our end results. She appreciated how fast our response time was and our ability to remove every sign of water damage in the home. We were happy to help!    

SERVPRO of Yorba Linda/Brea Saves Office Building from Water Damage

11/15/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we get lots of cases where water damage has affected someone’s home. But did you know that water damage could also affect your business? Just like any home, buildings have pipes, water heaters, supply lines, etc. that break or malfunction, resulting in water damage. Fortunately, SERVPRO of Yorba Linda/Brea is skilled in both residential and commercial water damage removal services. If water damage is affecting your personal or professional life, contact us today!

Our call center recently received a call about a medical office building that was affected by water damage. A water heater had exploded and ended up damaging the hallway and some of the offices. When management found the damage, they jumped on to Google to find a professional water damage company that could remove the damage. After reading lots of positive reviews, the team decided to go with SERVPRO of Yorba Linda/Brea.

When we spoke to the management team, they told us that this was an emergency case and needed our help as soon as possible, so we sent our Project Manager, Chris Trejo, out to look at the damage. After performing an initial inspection, Chris called our Crew Chief, Edwin Ramirez, and asked for him to create a remediation plan right away, so we could begin the cleanup process.

With a plan in place, our talented team of technicians started removing the water damage from the office space. We first extracted the water from the carpet floor. Fortunately, we were able to dry everything in place with our heavy duty drying equipment.

The office management team was very happy with our work. They were impressed that we were able to respond so quickly, especially since it was after typical business hours. Don’t let water damage ruin your office space or home – contact SERVPRO of Yorba Linda/Brea for help!

Slab Leaks and Water Damage: How SERVPRO of Yorba Linda/Brea Can Help

11/15/2016 (Permalink)

“You have a slab leak.” These are words that no homeowner ever wants to hear. That’s because not only do you have to repair the leak, but you also must check for signs of possible water damage throughout the house.

But what exactly are those slab leak signs that can create water damage? Here are just a few symptoms associated with a slab leak.

  • Cracks in the flooring or walls.
  • Hearing running water when all water is turned off.
  • Moisture under the carpets. This could be a sign that a leak might have created a crack in the slab.
  • Your water bill is larger than normal. This could mean that water is leaking somewhere, potentially in the slab.

If you do in fact find water damage in your home due to a slab leak, it is important to have a professional water damage company like SERVPRO of Yorba Linda/Brea take a look. We’ll be able to assess the damage done and create a remediation plan that removes all signs of water damage from your home. So give us a call today! 

Speaking of slab leaks and water damage, our call center has recently had multiple calls about water damage caused by slab leaks specifically. Here are a few of those slab leak water damage stories that SERVPRO of Yorba Linda/Brea was able to resolve.

Fountain Valley Home Faces Water Damage Caused by a Slab Leak

We recently had a homeowner in Fountain Valley contact us after detecting a slab leak in his home. The leak ended up affecting multiple areas of the house including the master bathroom, master bedroom, hallway and coat closet. The homeowner knew he needed help from a professional water damage company, so he decided to give SERVPRO of Yorba Linda/Brea a call.

After talking to the homeowner on the phone, our Project Manager, Cesar Arcila, immediately made his way over to the home to inspect the water damage. His inspection did in fact show water damage in all of the areas that the homeowner originally mentioned. After seeing the extent of the damage, Cesar decided to have our Crew Chief, Edwin Ramirez, come out to the home and create a remediation plan.

With a plan in place, our talented team of technicians were on their way to begin the cleanup process. The laminate flooring had to be removed in all of the affected areas. Once that was done, our team tested for asbestos, which came back positive. The homeowner’s insurance agency had another company remove the asbestos in the flooring. Once that was done, our team went back out to the home and set up drying equipment. This helps ensure all of the water damage in the home was completely removed.

In the end, the homeowner was very pleased with our work. He appreciated our fast response time and our ability to remove all signs of water damage from his home. We were happy to help!

A Slab Leak Damages Multiple Rooms in an Orange County Home

When it comes to water damage, timing is everything. The longer you wait to remedy the damage, the more time it has to spread to other areas of your house. This is especially true when it comes to water damage caused by a slab leak.

A homeowner in Orange County recently contacted us after seeing signs of water damage in multiple rooms of her house. Because it was in so many areas, she had difficulty detecting the source of the water damage, so she decided to call her plumber for help. Her plumber told her that the damage was caused by a slab leak in her home. He fixed the leak and then told her to call SERVPRO of Yorba Linda/Brea to remove the resulting water damage.

When our call center received the homeowner’s call, we sent our Project Manager, Felipe Saldana, out to inspect the damage. After taking a look around, he found water damage in the living room, entryway, hallway, bathroom and closet. Felipe knew that this was the perfect job for SERVPRO of Yorba Linda/Brea so he asked our Crew Chief, Jonathan Arcila, to create a remediation plan. Once the plan was created, the rest our team made their way over to the home to begin the removal process.

We ended up removing some damaged cabinets and carpet from the home. But fortunately, the rest of the damage could be dried in place, so we placed several dehumidifiers and air movers around the affected areas.

The homeowner was so happy with our work and was very pleased with our excellent customer service. In fact, she let us know that if she ever had to deal with water damage again, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Slab leaks can cause major damage to any home. That is why it is so important to look for those warning signs and call a professional water damage company like SERVPRO of Yorba Linda/Brea as soon as you detect the leak. If a slab leak has created water damage in your home, contact SERVPRO of Yorba Linda/Brea today!

A Neighbor's Water Damage Causes Problems for Another Home

11/1/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we understand that water damage can be rather stressful for a homeowner to deal with, especially if they are trying to tackle it all by themselves. Cleaning up water damage correctly and effectively requires knowledge, experience and the proper tools. That’s why it is so important to hire a professional water damage company like SERVPRO of Yorba Linda/Brea to take care of the remediation process for you. We’ll get your home back to normal in no time at all, so give us a call today!

A homeowner in Buena Park called us after discovering water damage in his home. Originally, SERVPRO of Yorba Linda/Brea was doing work on his neighbor’s home after a pipe had burst. However, the homeowners shared a wall, which caused the water damage to spread to the other house, affecting the living room, bedroom and their shared wall. Because their neighbors had used SERVPRO of Yorba Linda/Brea to remedy the problem, the homeowner decided to give us a call.

We immediately had our Project Manager, Cesar Arcila, go out to the home to inspect the damage. The neighbor’s pipe burst did in fact affect the living room and bedroom. He knew this was the perfect job for SERVPRO of Yorba Linda/Brea, so he called the rest of our crew out to get started on the remediation process.

As soon as our technicians arrived, we began removing the drywall in both the living room and bedroom. Fortunately, the laminate flooring in the living room and carpet in the bedroom were dried in place.

The homeowner was very satisfied with our work. He appreciated how fast our team responded to his call and was pleasantly surprised in our ability to remove the water damage in its entirety. 

For more information on our water damage services, give SERVPRO of Yorba Linda/Brea a call today!

How a Slab Leak Caused Major Problems for a Yorba Linda Homeowner

10/24/2016 (Permalink)

Discovering a slab leak in your home is something that no homeowner ever wants to hear. Not only is repairing the leak difficult, but removing the water damage caused by the slab leak can be trying as well. Fortunately, homeowners have an alternative when it comes to removing the water damage on their own: there are professional water damage companies out there like SERVPRO of Yorba Linda/Brea to help with the cleanup process. Our team has the experience and knowledge it takes to remediate water damage properly. If water damage is ruining your home, give us a call today!

We recently received a call from a homeowner in Yorba Linda after he realized that his home had a slab leak. He told our call center that he had woken up in the morning to wet carpet and saturated drywall caused by a slab leak. Not sure how to clean up the water damage on by himself, he decided to give our call center a call. 

We immediately sent our Project Manager, Chris Trejo, out to the home to take a look at the damage. His report showed that there was wet carpet and drywall in the master bedroom, master closet and master bathroom. Chris knew that SERVPRO of Yorba Linda/Brea would be able to remediate the damage in no time, so he called our Crew Chief, Edwin Ramirez and asked him to create a removal plan.

Shortly after the removal plan was created, the rest of our crew made their way out to the home to begin the cleanup process. We wanted to salvage as much of the carpet as we could, so we removed the carpet pad underneath and floated the carpet to dry it out. The drywall in the bathroom was also removed, but all other affected areas were dried in place.

In the end, the homeowner really appreciated our hard work. He let us know that if he ever had to deal with water damage again, he knew exactly who to call: SERVPRO of Yorba Linda/Brea.

For more information on our water damage services, give SERVPRO of Yorba Linda/Brea a call!

Here’s How Pipe Issues Can Create Water Damage

10/7/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see lots of water damage cases come through our call center. While every case is different and unique in their own way, we have noticed a frequent repeat issue that’s become a main cause for water damage in many homes: problems with pipes. 

Whether it is a leak or a burst, piping issues are notorious for causing water damage in homes. That’s why it is so important to perfect routine maintenance on your pipes and always keep an eye on them, just in case one malfunctions. But we know that things happen and sometimes water damage from a pipe leak or burst is unavoidable.

When this happens, it’s best to contact a professional water damage remediation company like SERVPRO of Yorba Linda/Brea to take care of the cleanup process. Our talented team will remove any and all signs of water damage from your home. When we’re done, it will look like there was never water damage to begin with! Contact us today for water damage remediation assistance.

SERVPRO of Yorba Linda/Brea Saves Home in Big Bear 

When we say we are dedicated to remove water damage from your home, we truly mean it. Just take a look at this project we recently wrapped up:

A homeowner in Big Bear found out that a pipe in her wall had burst, creating extensive water damage. Her plumber fixed the pipe, but she needed someone to remove the water damage, so he recommended SERVPRO of Yorba Linda/Brea’s water damage remediation services.

As soon as we received her call, we were on our way. Project Manager, Uriel Valencia, was the first one to arrive at the home. He performed an initial inspection of the property to see where the water damage had hit. 

After taking a look around, it looked like the damage had affected the master bedroom, master bathroom and family room. Uriel knew that SERVPRO of Yorba Linda/Brea was the perfect company to remove the damage, so he called out our Crew Chief, Saul Macias, and the rest of our crew to begin the water damage removal process.

Because the house was in Big Bear and the damage was quite extensive, our crew ended up staying in a hotel in Big Bear for two days. That way, we would have easy access to the home.

We started the cleanup process in the master bedroom by extracting the water, removing drywall, floating the carpet and removing the carpet pad. Then, we moved on to the family room, where we removed the flooring and ceiling. Fortunately, we were able to save the drywall and carpet in that space. As for the master bathroom, we were able to dry everything in place. To make sure that the water damage was removed from all areas of the house, we set up drying equipment throughout the home.

In the end, the homeowner was very happy with our crew’s work. She appreciated how dedicated and attentive we were with removing the water damage completely. In fact, she even described our crew as the “dream team”. We were happy to help!

Pipe Leak in Kitchen Leaves Behind Water Damage

A kitchen is an important and essential part of a home; it’s where your food is prepared, dishes are cleaned and even where food is eaten. So when a kitchen pipe starts to leak and ends up causing water damage to this area, it becomes a source of stress for homeowners. Fortunately, that is why SERVPRO of Yorba Linda/Brea exists – we take care of removing the water damage so you don’t have to. 

Our call center received a call from a homeowner in Yorba Linda who found a leaking pipe in her kitchen. The leak ended up damaging areas of the kitchen as well as the laundry room. Not sure how to remediate the damage, she called her insurance agent, who then referred her to SERVPRO of Yorba Linda/Brea.

Our Project Manager, Jonathan Arcila, was the first to arrive at the property. When he got there, he decided to take a look around to see how far the damage had spread. Luckily, the damage was just in the kitchen and laundry room. However, it had affected multiple areas in these rooms, so Jonathan called the rest of our crew out to begin the cleanup process.

When the rest of our team arrived, we removed the drywall behind the kitchen cabinets. This was done to pull out the insulation so we could make sure the studs were not wet. The tile in both rooms were also affected, but we were able to dry the flooring in place.

In the end, the homeowner was very pleased with our work. She was impressed with our quick response time and ability to remove all of the water damage. She let us know that if she ever found water damage again, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

It’s clear that water damage caused by pipe leaks or pipe bursts can result in lots of headaches and stress for homeowners, especially if you’re cleaning up the damage all by yourself. Get rid of that extra stress and hire a professional water damage removal company like SERVPRO of Yorba Linda/Brea. Our staff has plenty of experience and knowledge that is needed to remove water damage in no time. For more information on our services, give us a call today.

Supply Line Leak Causes Water Damage in Laundry Room

10/4/2016 (Permalink)

When it comes to removing water damage, timeliness and thoroughness are very important. If the damage sits too long, it will most likely spread to other areas of the house. If the damage is not cleaned up properly and thoroughly, anything left behind will only result in additional damage to the home. 

At SERVPRO of Yorba Linda/Brea, we understand these two very important elements. That’s why we work so hard to be punctual and thorough with our work – so that the water damage is taken care of in a timely and efficient manner. If water damage is causing you and your home problems, give us a call today.

We recently received a call from a homeowner who found water damage in her laundry room. After taking a look around, she noticed that the water was coming from a supply line leak in the washing machine. The homeowner immediately contacted her insurance company and they referred her to SERVPRO of Yorba Linda/Brea.

Our Project Manager, Chris Trejo, was the first to arrive at the home. Upon arrival, he performed an initial inspection to map out where and what the water damage had specifically affected. Fortunately, the damage was contained to just the laundry room, but Chris knew that it had the ability to spread to other parts of the home if he didn’t move fast. That’s when he called Crew Chief, Jose Melgar, and asked him to create a remediation plan so we could get started on the cleanup process as soon as possible.

With a plan set in place, our team of technicians started the removal process. The hardwood flooring had been most affected, so we decided to detach the washing machine and dryer. In the end, some of the flooring had to be removed along with some drywall. We placed a dehumidifier in the room to let the rest of affected areas dry in place.

The homeowner was so happy her insurance company referred her to SERVPRO of Yorba Linda/Brea. She was very impressed with our response time and efficiency in our work. We were happy to help!

Don’t tackle water damage alone – contact SERVPRO of Yorba Linda/Brea today. Our team has the expertise it takes to remove water damage thoroughly and properly. Give us a call today!

SERVPRO of Yorba Linda/Brea Removes Water Damage From Home Without Any Demolition Needed

9/20/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we understand that water damage can be a pain to clean up, especially if you lack the training and experience needed to remove it correctly. But did you know that the remediation process could be stress-free? All you need to do is contact a professional water damage removal company like SERVPRO of Yorba Linda/Brea. Our team of highly trained and qualified technicians can remove the damage quickly, leaving the process painless for all homeowners. Give us a call today!

We recently had a homeowner in La Habra reach out to our call center about a leak in her kitchen sink. Not too long ago, the homeowner had her kitchen remodeled and noticed that the faucet was left open over night, causing damage to several panels. Not sure how to clean up the damage, the homeowner called her insurance company and they recommended that she call SERVPRO of Yorba Linda/Brea.

Once we received her call, our Project Manager, Jonathan Arcila, immediately was on his way over to the home. When he arrived, he inspected the home and noticed that there was in fact damage done to the kitchen. He then called Crew Chief, Gilbert Julian, out to the home and they prepared a remediation plan.

With a removal plan set, our technicians made their way over to the home. In addition to the damaged panels, some wood flooring, drywall and cabinets were affected in the kitchen area. However, we were able to dry everything completely in place, which meant no demolition was needed. 

The homeowner was so happy and impressed with our work. Not only did we remove all of the water damage in the home, but we were also able to do so without any demolition required. She let us know that if water damage ever affected her home again, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

For more information on our services, contact SERVPRO of Yorba Linda/Brea today!

Overflowing Washing Machines Cause Water Damage to Homes in Orange County

9/12/2016 (Permalink)

We at SERVPRO of Yorba Linda/Brea understand that water damage is the last thing any homeowner wants to deal with. For those who aren’t familiar with cleaning up water damage, the removal process can be stressful and time consuming. But when homeowners contact SERVPRO of Yorba Linda/Brea, they do not need to worry about a single thing. Our team takes care of everything: from the initial inspection to the final drying steps, we make sure that every hint of water damage is completely removed before we leave.

We’ve seen a lot of homeowners face water damage to their home because of various issues with their washing machine. Whether it’s because you stuffed too many clothes in the washing machine or the machine itself is older and certain parts are starting to wear out, oftentimes the end result is an overflowing washing machine. Unfortunately, this can cause water damage to the surrounding areas and if the overflow is not detected early on, the damage can continue to spread throughout the house. If you find yourself in a similar situation, contact SERVPRO of Yorba Linda/Brea. We will remove the damage and put your home back together in no time at all.

An Overflowing Washing Machine Affects the Majority of a Chino Hills Home

We received a call from a homeowner in Chino Hills after he discovered water damage in his home that was caused by his overflowing washing machine. To make sure that the damage was removed properly and efficiently, he decided to call SERVPRO of Yorba Linda/Brea, a professional water damage remediation company.

We immediately sent our Project Manager, Edwin Ramirez out to take a look around the home. After his initial inspection, he noticed that the overflowing washing machine created water damage in the laundry room, family room, hallway, office, bathroom and closet. All of these spaces were completely affected and needed a professional’s eye to completely remove the damage.

After inspecting the home, Edwin made a call to our technicians to have them come out and get started on removing the water damage from the home. We began by performing a pack out of the homeowner’s belongings. Once that was done, we started the remediation process. We ended up removing some drywall and laminate flooring, but the tile in the laundry room was saved. We then placed drying equipment in the affected areas to make sure all of the water damage was eliminated.

The homeowner was so happy with the end results. On top of our efficiency in removing water damage, the homeowner was very satisfied with our pack out services and how well we took care of his personal belongings. In fact, he was so impressed that he asked for our team to come back out and perform a pack back of all of his items. We were happy to serve any and all of his water damage removal needs!

How SERVPRO of Yorba Linda/Brea Saved a Home in Fullerton From Water Damage Caused by an Overflowing Washing Machine

A homeowner in Fullerton recently called us after detecting signs of water damage in his home. Upon further investigation, he realized that his washing machine had been overflowing, causing water damage to spread throughout the house. Not sure how to remediate the problem, the homeowner contacted SERVPRO of Yorba Linda/Brea for help.

Our Project Manager, Chris Trejo, quickly made his way to the home. Once he arrived, he performed an initial inspection to figure out where exactly the water damage was in the home. After taking a look around and realizing that this was the perfect job for SERVPRO of Yorba Linda/Brea, Chris called Crew Chief, Edwin Ramirez, and asked him to start working on a remediation plan.

Once a plan was in place, the rest of our team made their way out to the home and began the removal process. In the end, we were able to save the drywall and tile in the affected rooms. The living room had been severely affected, so unfortunately some of the laminate flooring was removed. However, that was really the only removal that needed to be done. The rest of the affected areas were dried in place.

The homeowner was very impressed with our work and customer service. He appreciated how helpful and efficient we were throughout the removal process. He let us know that if water damage were ever an issue for him in the future, he would definitely call SERVPRO of Yorba Linda/Brea for help.

It doesn’t matter if it’s because of an overflowing washing machine, a pipe leak or any other source of water damage – cleaning up the damage can be stressful for homeowners. But it doesn’t have to be – contact a professional water damage remediation company like SERVPRO of Yorba Linda/Brea to take care of the clean up. Our expert team knows exactly what to do to get your home back to normal. Give us a call today!

A Damaged Pipe Causes Water Damage to Fullerton Home

9/6/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see damaged pipes all the time. Whether the damage is from a clog in the system or just an old and deteriorated pipe, dealing with the resulting water damage can be a hassle. Fortunately, SERVPRO of Yorba Linda/Brea is here to take care of your water damage removal needs. If you’re looking for a top-rated water damage remediation company in Southern California, contact us today! 

A homeowner in Fullerton recently called us after discovering a damaged pipe in his master bathroom. This resulted in water damage to the master bathroom, master bedroom and hall closet. The homeowner called his insurance agent, who recommended he contact SERVPRO of Yorba Linda/Brea.

As soon as we received his call, we sent Project Manager, Jonathan Arcila, out to inspect the damage done to the home. After taking a look at the damage, Jonathan knew that this was the perfect job for SERVPRO of Yorba Linda/Brea. He then called Crew Chief, Edwin Ramirez, and asked him to help create a remediation plan for the home. 

Once the plan was created, our talented team of technicians made their way over to the home. We first tested for asbestos and the test came back positive. The homeowner told us he would take care of the asbestos himself and for us to continue with our work. Our team then removed the laminate in all of the affected rooms. Because the home tested positive for asbestos, we stayed clear of air movers and stuck to using only dehumidifiers.

The homeowner was extremely impressed with our work. He appreciated how fast we responded to his call and how knowledgeable our staff was about water damage remediation services. He told us that he would definitely call us again for any future water damage removal needs.

Is water damage ruining your home? Contact SERVPRO of Yorba Linda/Brea today! It doesn’t matter where the damage is, our team will be able to get your home back to normal in no time at all.

Pipe Burst Causes Damage to a Chino Hills Home

8/16/2016 (Permalink)

It does not matter why or how it got there, finding water damage in your home is always disappointing. And when you try to deal with it on your own, the cleanup and restoration process can be long, stressful and draining. That is why it is so helpful and wise to have a professional water damage removal company - like SERVPRO of Yorba Linda/Brea - take care of the remediation. Our team has lots of experience and is well equipped to handle any and all water damage cleanup projects. Give us a call today for your water damage removal needs! 

We recently received a phone call from a homeowner in Chino Hills who discovered a pipe burst in his upstairs bathroom. The burst left behind some water damage in the home. Not sure what to do next, the homeowner called his insurance agent, who then referred him to SERVPRO of Yorba Linda/Brea. As soon as we got his call, we were on our way. 

Project Manager, Chris Trejo, was the first one from our team to arrive at the house. He performed an initial inspection, which showed water damage in the upstairs bathroom as well as in the downstairs bedroom directly below. After looking at the damage, Chris called our Crew Chief, Gilbert Julian, and asked him to come to the home and help write up a remediation plan. 

Shortly after that, our talented team of technicians arrived at the home to start the cleanup process.  They started by removing the drywall and wood flooring in the downstairs bedroom. Fortunately, our team was able to save the tile and drywall in the upstairs bathroom.  To make sure that there was not a single trace of water damage in the home, we set up drying equipment in the affected areas. 

The homeowner was very impressed with our work and how quickly we were able to get started on the removal. He let us know that SERVPRO of Yorba Linda/Brea would be his first call if he ever had to deal with water damage again. 

Is water damage a problem in your home? Call SERVPRO of Yorba Linda/Brea today! 

SERVPRO of Yorba Linda/Brea Saves Multiple Homes From Slab Leak Water Damage

8/15/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we have dealt with all types of water damage. Whether its source is a pipe burst in the master bathroom or a supply line leak in the kitchen, our team has seen it all. However, recently we have noticed one source of water damage that tends to be a reoccurring issue in lots of homes: slab leaks. 

Slab leaks typically occur when there is a leak in your plumbing system that is located specifically in or under the foundation of your home. In order to resolve the damage caused by a slab leak, it is best to call a professional water damage company like SERVPRO of Yorba Linda/Brea. With our wide variety and range of experience, our team is equipped to handle any and all forms of water damage. 

As mentioned earlier, our team has recently worked on several different homes facing water damage caused by a slab leak. Here are a few of our clients’ slab leak water damage stories. 

The Homeowner Who Didn’t Think She Needed Our Help

Our team recently finished up a water damage removal project in Placentia. The homeowner had a slab leak in her home, but did not think that she needed a professional’s help to remove the damage. Because of this, the damage continued to spread throughout the home. Eventually, her insurance adjuster told her that she definitely needed to call a professional water damage company to remove the damage – they suggested SERVPRO of Yorba Linda/Brea. 

As soon as we received the homeowner’s call, we immediately sent our Project Manager, Uriel Valencia, out to inspect the home’s damage. The slab leak ended up reaching nine areas of the home including: a bedroom and closet, the hallway and hall closet, the kitchen, living room, family room dining room and laundry room. After his inspection, Uriel asked Crew Chief, Irineo Chavez, to come to the home and help create a remediation plan for the water damage. 

Once the plan was set up, our talented team of technicians went to work. Every area except the hall closet needed some of its drywall removed. Once that was done, our team removed the wood flooring from the bedroom and closet, hallway, kitchen, living room, family room and dining room. Finally, the carpet in the hall closet and some damaged cabinets in the kitchen were removed from the home. To make sure that everything was completely dry, we set up a total of 18 air movers and three dehumidifiers around the house. 

In the end, the homeowner was very pleased with our work. They especially appreciated how well we were able to work around their requests. There was an elderly family member who was bed ridden in a medical bed while our team was completing our work. Because of this, we made sure to be as respectful as possible of their space. The homeowner was so happy with our work that she said she would definitely call us again if water damage ever became an issue in the future. We were happy to help! 

The Homeowner Who Knew Exactly Who to Call for Water Damage

Most homeowners who have never dealt with water damage before call us at SERVPRO of Yorba Linda/Brea very frantic and stressed out. That’s because they feel like their home will forever be ruined. However, when one of our former customers gives us a call about a new water damage issue, they tend to be a lot calmer. Why? Because they know that we at SERVPRO of Yorba Linda/Brea will be able to put their home back together in no time at all. 

Recently a homeowner in Yorba Linda detected a slab leak under their stairs. Having been a previous customer of SERVPRO of Yorba Linda/Brea, they knew exactly who to call to remediate the damage. 

As soon as we received their call, Project Manager, Uriel Valencia, was on his way to perform an initial inspection of the home. The slab leak had affected the kitchen as well as the storage closet located under the stairs. After taking a look around, Uriel knew that this was the perfect job for SERVPRO of Yorba Linda/Brea to handle, so he called Crew Chief, Martin Hernandez, and the rest of our team to come out and start the cleanup process. 

Once our team arrived, we packed out the kitchen and pantry. We then removed the kitchen’s damaged toe kicks, baseboards and the appliances that were in the way of some damaged drywall. Once the appliances were out of the way, we removed the affected drywall as well. The homeowner requested that we save the removed baseboards, so we made sure to put those aside for them. In the closet under the stairs, we only had to remove the damaged drywall and dry the carpet in place. To make sure that the home was completely free of any water damage, we set up two air movers and one dehumidifier in the affected areas. 

The homeowner was so happy with how efficient and thorough we were throughout the remediation process. They also appreciated that we listened to their request concerning the removed baseboards. Having been their second time using SERVPRO of Yorba Linda/Brea, they knew that they could count on us to get the job done. 

Has a slab leak or any other source of water damage affected your home? Contact SERVPRO of Yorba Linda/Brea today! Our excellent staff knows exactly what to do to make your home look and feel as if there was never any water damage in the first place! 

SERVPRO of Yorba Linda/Brea Saves Home After a Water Heater Leak Leaves Behind Damage

8/3/2016 (Permalink)

It doesn’t matter if it affects just one room or every room of your house, dealing with the aftermath of water damage can be stressful and trying. Fortunately, homeowners can call SERVPRO of Yorba Linda/Brea for any of their water damage removal needs. With our extensive knowledge on all things water damage, we know exactly what to do to put your home back together, making it look as if there was no water damage to begin with!  

We recently received a call from a homeowner in Anaheim who discovered that his water heater was leaking. Located in the upstairs closet, the water heater leak ended up damaging multiple rooms in the house including the bathroom, a bedroom, the hallway, another closet, the family room and the dining room area. The homeowner knew that he would not be able to take care of the removal himself, so he gave us at SERVPRO of Yorba Linda/Brea a call. 

We immediately sent our Project Manager, Uriel Valencia, to the home to perform an initial inspection. After detecting the water damage in all of the affected areas, Uriel called Crew Chief, Saul Macias, to come out and get started on the cleanup process. 

Our team started the remediation by removing the baseboards in all of the affected areas. In the hallway, living room and family room we removed some of the laminate flooring. As for the bedroom and closet, our team packed out all of the room’s contents and then lifted the carpet to remove the carpet pad underneath. We removed some damaged drywall throughout the house as well. Finally, to make sure that all of the water damage was eliminated, we placed two dehumidifiers and twelve air movers throughout the home. 

The homeowner was very happy with our work. He appreciated how thorough and attentive we were with every step of the water damage remediation process. He let us know that if he ever dealt with water damage again, he would definitely use our services. Is water damage ruining your home? Contact SERVPRO of Yorba Linda/Brea today! 

Damaged Drainpipes Cause Major Water Damage to Fullerton Home

7/18/2016 (Permalink)

Drainpipes play an important role in making sure that your house’s plumbing system stays in tact. When something happens to these pipes, homeowners run the risk of water damage spreading throughout the house. If you notice that your drainpipes are not working correctly, be sure to give SERVPRO of Yorba Linda/Brea a call. Our expert staff will be at your home immediately to start the water damage remediation process.

We recently had a homeowner in Fullerton reach out to us after he discovered a damaged drainpipe in his house. The pipe had a hole in it that resulted in water damage affecting the kitchen, hallway and family room. A plumber was able to fix the hole in the drainpipe, but he recommended that the homeowner call SERVPRO of Yorba Linda/Brea to take care of the water damage.

As soon as we received the call, Project Manager, Jonathan Arcila, made his way out to the home to inspect the damage. After taking a look around the house, he knew that SERVPRO of Yorba Linda/Brea could definitely clean up the water damage. That’s when he called Crew Chief, Pedro Barrera, and had him come to the house to help create a remediation plan.

Not too long after that, our team of talented technicians made their way over to the house and began the work. We first tested for asbestos. Unfortunately, the test came back positive, so we performed an asbestos abatement. After that, we had to remove some drywall in all of the affected rooms, the tile in the kitchen and some wood flooring in the family room and hallway. To make sure that everything was completely dry, we placed two dehumidifiers and two air movers in the affected areas.

The homeowner was very impressed with our work. He let us know that if he or anyone else he knew had to deal with future water damage, there was only one company that he would recommend: SERVPRO of Yorba Linda/Brea.

If you detect any kind of water damage in your home, contact SERVPRO of Yorba Linda/Brea today!

SERVPRO of Yorba Linda/Brea Saves Huntington Beach Home from Pipe Leak in Master Bathroom

7/5/2016 (Permalink)

No homeowner is really prepared for when water damage hits his or her home. While there are some preventative measures you can take to lower the probability of water damage, oftentimes you cannot control when a pipe leaks or a flood happens. But when you find that first sign of water damage in your home, it is very important to act on it immediately. Contact a water damage remediation company like SERVPRO of Yorba Linda/Brea as soon as possible. The sooner you call, the faster we can act and prevent the water damage from spreading in your home.

We had a homeowner in Huntington Beach give us a call after a pipe in their master bathroom started to leak. Their plumber was able to repair the pipe leak, but in terms of the water damage, he recommended that the homeowners call SERVPRO of Yorba Linda/Brea to eliminate the damage caused by the pipe leak.

As soon as we received their call, we sent our Project Manager, Cesar Arcila, to the home and he performed an initial inspection. He found water damage in both the master bathroom and bedroom, so he called Crew Chief, Jose Melgar, out to the home to help create a remediation plan.

As soon as the plan was completed, our team of talented technicians made their way out to the home and got started on the cleanup process. We had to remove the drywall and vanity in the bathroom, but we were able to save the tile in the bathroom and carpet and carpet pad in the master bedroom. 

The homeowners could not thank us enough for our work. While some items had to be removed, they knew that we did everything we could to eliminate the water damage and save their home from further problems such as mold.

Has a pipe leak caused water damage in your home? Give SERVPRO of Yorba Linda/Brea a call! Our expert team can be out in no time to remove any and all signs of water damage.

Neighbor Detects Water Damage Coming from a Placentia Home

6/30/2016 (Permalink)

Good neighbors are there to help each other out whenever they can. Whether it is watching each other’s children, baking treats for one another or even spotting water damage coming from your home, it is always nice to know that your neighbor is looking out for you. 

At SERVPRO of Yorba Linda/Brea, we recently had a homeowner call us after her neighbor had noticed water coming out of the garage. That much water leaking from the house looked suspicious, so the neighbor called the homeowner about the leaking water. It turns out the homeowner was out of town, so she came home as soon as she could to figure out what was causing water to leak from her garage. 

Upon her arrival, the homeowner discovered that the water was coming from the upstairs bathroom, as her supply line was leaking. She knew that she needed a professional’s help to remediate the water damage in her home, so she called SERVPRO of Yorba Linda/Brea. 

Project Manager, Jonathan Arcila, made it out to the home first and performed an initial inspection. He determined that the project was definitely something SERVPRO of Yorba Linda/Brea could fix in no time, so he called Crew Chief, Gilbert Julian, and the rest of the team out to the home to start the removal process. 

We started off with an asbestos test, which fortunately came back negative. In order to dry the subflooring, we had to remove the ceiling of the garage and the tile in the bathroom. But luckily, we were able to use air movers and dehumidifiers to clean up the rest of the damage. 

The homeowner was so thankful to her neighbor and our team for being on the lookout for water damage and taking such great care of her home. We were happy to help! If you find water damage in your home, contact SERVPRO of Yorba Linda/Brea today. We are experts in water damage removal and mold remediation. 

SERVPRO of Yorba Linda/Brea Saves Home from the Spreading of More Water Damage

6/20/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we make it our mission to remove any and all signs of water damage in our clients’ homes. It does not matter if it originated from a leak in the kitchen sink or a flood in the basement, our expert water damage remediation team can handle any and all forms of water damage that come our way. If you find yourself stressed out by dealing with the water damage removal process, contact SERVPRO of Yorba Linda/Brea today and we will take care of it all for you! 

Our call center recently received a call from a homeowner in Brea who was having a problem with their kitchen sink pipe. They first decided to call their plumber for help and he was able to diagnose a leak in the pipe. The plumber shut off the water and recommended that the homeowner contact a professional water damage removal company like SERVPRO of Yorba Linda/Brea. So that is exactly what he did. 

Because we are open 24 hours a day, seven days a week, Project Manager, Cesar Arcila, was able to immediately make it out to the home way after normal business hours. Upon his inspection of the home, Cesar found that the water damage was contained to only the kitchen. But he knew that our team had to move fast to make sure that the damage did not spread to other rooms in the house. 

Once our Crew Chief, Gilbert Julian, and our team of talented technicians arrived at the home, our first duty was to complete an asbestos test. Luckily, the test came back negative, so we were able to move on with our cleanup process. We ended up removing some drywall and insulation. However, we were able to save the kitchen cabinets and countertops. To ensure that all of the water damage was removed, we set up drying equipment in the kitchen. 

The homeowner was so happy with our work! Because of our 24/7 services, the homeowner felt truly thankful for our speedy and thorough cleanup job completed in his home. He let us know that he would definitely be using our services again if he ever needed them. If you have water damage that needs to be cleaned up, contact SERVPRO of Yorba Linda/Brea today!  

Surprising Culprits of Water Damage

6/10/2016 (Permalink)

When you’ve got water damage in your home, often enough the source of the damage is right before your eyes. For example, with leaky toilets, you’ve generally got water on the floor around the toilet. With leaky roofs, you’ve often got a stain on the ceiling at the site of the leak. However, sometimes the source of the water damage in your home might not immediately reveal itself. In such cases, you might have to scour the entire home in search of the problem, or else the water damage could continue to get worse. Of course, to do that, you need to know where to look for the damage. Don’t worry! We at SERVPRO of Yorba Linda/Brea are here to help you with that. But first, let’s take a minute to refresh our memory on the signs of water leaks in your home.

Water Leaks: Signs and Symptoms

We could list dozens of signs and symptoms of water damage, but for the sake of brevity, we’ll list of the most common ones. Take a look!

• Wet spots, puddles, and standing water of any kind found anywhere in your home. Unless you and your family like to throw water around the house just for fun, this one’s a pretty good symptom of water damage. Look into any unexplained wetness in your home – that is most likely a sign of water damage. 

• Mold, mildew, and any other fungi-related items. It’s green. Sometimes it’s brown. It’s slimy and gross, and if you’ve got allergies, this stuff can really wreak havoc. If you find mold in your home, it’s a reliable sign that you’ve got a water leak somewhere. 

• Strange or unpleasant odors in the house. Yes, we know having teenage sons is probably the most common cause of foul odors around the house. But mold can get pretty stinky, too. So, follow those odors and make sure that the smell is coming from your boys and not mold.

• Unusually high water bills. A high water bill is often a sign of some kind of leakage around the house. Not only does this waste a precious resource and cost you extra money on your water bill, but it also damages your home. Be sure to look at each month’s water bill to verify that your bill is not unusually high. 

The Hidden Culprits

Now that we’ve brushed you up on the signs and symptoms of water leaks in your home, let’s take a look at the most common hidden offenders that might be to blame for any unexplained water or water damage in your home:

• Dishwasher mishaps: Yes, even major appliances sometimes leak. When your dishwasher’s door doesn’t latch properly, the gasket is broken or the water connection is loose, you’re looking at water on the floor—sometimes a lot of it. Find an online tutorial and maintenance it yourself. Or, if you’re not comfortable with that, call in a professional to take look.

• Refrigerator leaks: Most modern refrigerators have water spigots and ice makers. This means that there is a water line hooked up somewhere in the back of your refrigerator. If that line gets loose or detached somehow, you will have a mess on your hands. Your refrigerator also creates a lot of condensation due to the fluctuations in temperature as you open and close the door. This water drains at the bottom of the refrigerator, but if that drain is clogged, you can eventually have an overflow issue to take care of. To solve these problems, you can tighten/reattached/replace the water line in back and clean out the clogged drain. 

• Washing machine malfunctions: Like your refrigerator, your washing machine’s got a water line, so you can properly wash your clothing. Same details apply here as it does for your refrigerator. If you have a front-loading washing machine, you also have to look out for the rubberized seal running around the glass door. If it dries out and cracks or starts to pull away from the door, the watertight seal won’t be so watertight anymore. Call a professional to resolve the issue.

• Air conditioning problems: Similar to your refrigerator, your air conditioner creates a lot of condensation (and even ice!) due to the changes in temperature and other science-related issues. Sometimes, and for a variety of reasons, that condensation doesn’t drain properly. Our advice: call a professional and let them fix it for you.

• Rain gutters: What? Aren’t these supposed to protect your roof and home from water damage? Of course. However, when gutters are blocked by dirt, leaves, and sometimes ice, proper flow of water down the gutters and away from your home does not take place. This can lead to (sometimes serious) roof damage, and where there’s roof damage, there’s usually a leak. And where there’s a leak, there’s usually something in the house getting wet that you’d rather stay dry. The remedy: clear out those gutters on a regular basis - especially before the rainy season sets in.

• Improper ventilation: Condensation. We’ve already talked about how your fridge and your air conditioner create condensation, but did you know your attic can too? Without proper attic ventilation, things can get pretty humid up there, so much so that you can wind up with water drops and puddles. What goes up must come down, right? Those puddles in your attic will seep into whatever flooring you have up there, insulation, or the drywall ceilings off of the rooms below. Usually, improper ventilation results from having too many boxes stored up there, stopping the kind of airflow that will prevent condensation buildup. If that’s your attic, consider moving some boxes to the garage or invest in a small storage facility.

• Roof vents: Appliances in your home that get hot and need to release heat—i.e. stoves, fans, etc.—usually have vents that run from the appliance up to the roof. Such vents, of course, leave your home open to the elements, which is why they have what is called a boot cap covering them. When installed correctly, the boot cap allows the excess heat to escape while preventing rain and snow from getting in. When installed incorrectly, or when wear and tear over the years have compromised the boot cap’s seal on the roof, you’re looking at a roof leak. If you’re concerned this problem might be affecting your home, the best fix here is to call in a roofer to take a look.

• Skylight issues: While skylights can be a great addition to any home, letting in more natural light and offering you a view of the starts at night, they also can be a potential source of water damage in your home. When installed improperly, it is not uncommon for the seal around the skylight to leave tiny gaps that allow water to seep through. This can lead to roof damage, as well as damage to whatever furniture or flooring finds itself below the skylight. To avoid this, hire only highly recommended contractors to install the skylight and have the skylight inspected during your annual roof inspection.

• Chimney: Like your skylight, a chimney is a wonderful thing to have. Who doesn’t like a nice fire on a cold winter night? However, at its most basic level, your chimney is a sizable hole in your home that, when not built or maintained properly, can result in allowing the elements in. This, of course, means rain and melted snow have access to your home. Chimney cap, waterproofing, and lining: these all need to be installed correctly to keep water out of your home. If you find water in or around your fireplace, your best bet is to call in a professional who specializes in chimney inspections and repairs.  

There you have it. Not all sources of water damage in your home immediately reveal themselves. Sometimes you’ve got to do some detective work to discover what exactly is going on. With the above list of surprising culprits of water damage at your side, we at SERVPRO of Yorba Linda/Brea hope you feel fully equipped to recognize all possible signs of water damage. But if you’re still stumped, the best thing to do is call in a professional - like SERVPRO of Yorba Linda/Brea - to give your home a thorough inspection. When it comes to water damage in your home, better safe than sorry is always the way to go.

SERVPRO of Yorba Linda/Brea Removes Slab Leak Water Damage From a Home

6/6/2016 (Permalink)

Water damage found in just one room of your home is bad enough; when that water damage spreads throughout your entire house, it’s normal for any homeowner to feel overwhelmed. If the water damage in your home is stressing you out, call SERVPRO of Yorba Linda/Brea. Our technicians are experts in water damage remediation and can handle all types of water damage that come their way. It doesn’t matter if it’s in one room or throughout the entire home, our crew can clean up the water damage so you don’t have to. 

We recently received a call from a homeowner in Yorba Linda after a slab leak was detected in her home. Unfortunately, the slab leak had spread throughout the home, affecting the entryway, living room, hallway, a bathroom, two bedrooms and multiple closets. The homeowner knew that she couldn’t remove the damage herself, so she contacted her insurance agent, who then referred her to SERVPRO of Yorba Linda/Brea.

Once her call came through to our call center, we immediately sent Project Manager, Uriel Valencia, out to inspect the damage. He then called Crew Chief, Irineo Chavez, and the rest of the SERVPRO of Yorba Linda/Brea removal team out to the home to start the cleanup process. 

Our team first removed the drywall from all of the affected spaces. However, we were able to save the drywall in the hall closet, guest bedroom and bathroom. After extracting all of the water from the rooms, we then placed two dehumidifiers and six air movers throughout the home to ensure that the home was completely dry. 

The homeowner was so thankful that her insurance agent had referred her to SERVPRO of Yorba Linda/Brea. She not only appreciated our quick response time, but she also enjoyed the peace of mind in knowing that all of the water damage in her home was completely gone. 

If you discover water damage in your home – big or small – contact SERVPRO of Yorba Linda/Brea today! We’ll take the stress and anxiety out of water damage for you! 

Water Damage: How It Can Affect Your Floors

6/6/2016 (Permalink)

When you think of a flood in your home, one of the first thoughts you might have is, “are my floors going to make it?!” Many have this question because oftentimes the floor is the closest in proximity to the flood damage. And if your floor does get damaged by water, the cleanup can be rather difficult for a homeowner to complete by themselves. But fortunately they can call SERVPRO of Yorba Linda/Brea, where we are the experts in water damage cleanup and mold remediation. It doesn’t matter how the water damage got there, we’ll be able to find a way to clean it up. 

When it comes to floor water damage, we at SERVPRO of Yorba Linda/Brea have dealt with many different floor repairs. Because of this, we know that the type of material in your floor can have an impact on how much damage is left behind. Here is a rundown of how different floor materials can influence the amount of water damage done to your space. 

Hardwood Flooring:

Everyone loves the look and feel of hardwood floors. They’re usually unique to the house, add some character or charm and are just beautiful to look at. But when disaster strikes your home with water damage, there can be some major affects to your home, which includes possible damage to your hardwood floors. 

The type of wood that your floors are made of will affect how fast it reacts to the exposure of water and moisture. Typically, the harder the wood, the slower it will react to the damage. For example, an oak flooring will most likely react within a few days whereas a maple oak, which is a harder type of wood, could take up to five or six days before it reacts to the water damage. 

Whether it’s oak, maple oak, mahogany or any other wood; sooner or later the exposure to water will indeed cause water damage to your floors. Symptoms of water-damaged floors include cupping and buckling of the wood. 

When this happens, it’s important to have a water damage professional like SERVPRO of Yorba Linda/Brea come out to your home and inspect the damage. We have the proper tools to extract the salvageable wood flooring. Whether it is an air mover or dehumidifier, our machines are the best of the best. If the space is too saturated with water and is not capable of being dried out, our team of technicians can properly remove the wood flooring for you, creating less stress for you, the homeowner. 

Hardwood floors also have the high possibility of growing mold once water damage hits a home’s floors. The combination of wood saturated with water helps create the perfect environment for mold to grow, which is why it is so important to remove the water damage from your wood flooring as soon as you notice it. If mold does become an issue, SERVPRO of Yorba Linda/Brea fortunately provides mold remediation services as well. Let us take care of both problems for you in a fast, easy and proper way. Call us today! 

Laminate Flooring: 

Over the years, laminate flooring has increased in its popularity within homes. That’s because it’s pretty durable and can be easily maintained. Since this flooring selection is so popular it’s important to understand how water damage can affect it before you decide to place it in your home. 

Laminate flooring is technically water resistant, but only to small spills such as a cup of water falling over. If you spill some water, you’re able to wipe it right up without seeing any permanent affects like you might find with some hardwood floorings. But if your laminate flooring is exposed to a large amount of water from a flood or a pipe leak, it no longer is seen as a water resistant flooring solution. 

When laminate flooring becomes soaked with water, the material becomes warped and eventually damaged. Oftentimes a homeowner’s first sign of water damage comes when they notice that their laminate floor planks are swelling or are starting to warp. Other symptoms of laminate floor water damage include but are not limited to: buckling, cracking, splitting, cupping or crowning of the laminate floor. 

Once these signs start to appear, homeowners are left having to completely repair and remove their laminate floors. Also, even if only a part of the laminate flooring is affected by water damage, that usually means that the entire flooring will have to be removed. Since a laminate floor is placed all at once, it is very difficult to remove just the damaged piece and replace it to perfectly match the existing non-damaged part of the flooring. 

Because of this, it’s best to call a water damage professional like SERVPRO of Yorba Linda/Brea to come out and take a look at the damage. We have an experienced staff that will be able to clean up the damage and have your house back to normal in no time. 

Tile Flooring:

Tile flooring is typically found in bathrooms or kitchens, where there is access to lots of water pipes. Whether it’s the kitchen sink or bathroom toilet that has a leak, chances are high that the mishap will affect the tile flooring in those areas, potentially involving water damage. If this is the case, contact SERVPRO of Yorba Linda/Brea and we can remediate and clean up the damage. 

Depending on the amount of water damage and how well you’ve maintained the tile, you may or may not have to replace the flooring.  Oftentimes, when the tiles is missing some caulking or not getting the proper attention it needs, water can get underneath the tile surface and eventually loosen up the tiles. This can also create a mold and mildew problem in your space, which is another reason why it’s so important to keep on top of your flooring. 

Not all water damage can be prevented, but there are some tips to help minimize the amount of water damage that affects your home. 

1. Examine your tiles. 

Take a look at the tile to check for staining and/or any “hollow-sounding” tiles in your floor. When a tile sounds hollow, that usually means that the tiles are loose because the material keeping them together is slowly breaking down. This is typically caused by water damage. Every once and a while, get down to the ground and bounce a coin or any other small object against the tile and see if the bouncing object leaves a hollow sound behind. If it does, you might be dealing with water damage underneath. 

2. Look at the appliances. 

Lots of water damage starts with a leaking or malfunctioning appliance. Regularly check your appliances – refrigerators, toilets, sinks, etc. – to make sure that everything is running properly.  

3. Check for potential leaks. 

It’s important to have the proper maintenance done to your home on a regular basis. Be sure that there aren’t any visible leaks and that everything is shutting on and off correctly. If you aren’t sure what to look for, have a professional come out every so often to make sure that there aren’t any necessary repairs to be done.

Whether your home is filled with hardwood, laminate or tile flooring, all three of these flooring options have the capability of being affected by water damage. It’s important to know how each material reacts to water damage, especially if you have a mixture of all three flooring materials in your home. The more aware you are of these potential water damage issues, the sooner you will be able to detect the problem before the damage gets too bad. 

If you ever find water damage in your home, be sure to contact SERVPRO of Yorba Linda/Brea. We have the best team members and cleanup machines to remediate all of the water and mold damage caused to your home. Contact us today for help!  

SERVPRO of Yorba Linda/Brea Saves a Home Filled With Water Damage

5/31/2016 (Permalink)

When water damage affects your home, it’s important to take care of the damage as soon as possible. The longer you wait, the more time it has to spread to other areas of your home, creating more damage and a longer cleanup process. Also, if you decide to let the water damage sit, you have a better chance of collecting mold in your home. Avoid all of this and call SERVPRO of Yorba Linda/Brea as soon as you detect any signs of water damage. We have the expertise and knowledge to put your house back to normal. 

We recently had a homeowner in Irvine contact us a full month after she initially discovered water damage in her home.  Her first call was to a plumber, who detected a slab leak in the kitchen. But because she waited so long, the water damage from the leak had spread to the family room, hallway, dining room and two bathrooms. The plumber suggested that she call a water damage removal professional like SERVPRO of Yorba Linda/Brea, so that’s exactly what she did. 

As soon as we received her call, we immediately sent Project Manager, Jonathan Arcila, out to the home to inspect the damage. After taking a look around the home, Jonathan knew that this was a project SERVPRO of Yorba Linda/Brea could handle, so he called our Crew Chief, Antonio Saldana, and our technicians out to start the cleanup process. 

Because the water had spread to so many rooms in the house, we did a pack out of all of the homeowner’s belongings. We then removed the drywall and flooring throughout the home. Because the homeowner waited so long before calling a professional, the home had a strong odor from the excess moisture. We checked for mold and fortunately there were no signs of mold. However, because it smelled so bad, we placed an air scrubber, dehumidifiers and air movers throughout the entire house. 

The homeowner was so pleased with our work. While she wishes that she had taken care of the problem sooner, she was amazed as to how fast we were able to respond to her call and take care of the water damage. We were happy to help! If you detect any signs of water or mold damage in your home, contact SERVPRO of Yorba Linda/Brea today!  

SERVPRO of Yorba Linda/Brea Saves Home After a Hot Water Leak

5/27/2016 (Permalink)

For a homeowner, having to deal with any kind of water damage is not something you look forward to. It’s wet, messy and a big hassle to clean it up by yourself. But fortunately, SERVPRO of Yorba Linda/Brea is here to help. Let us take care of all the damage, clean it up correctly and do so in a timely manner. 

We recently had a homeowner in Yorba Linda contact us after he discovered a leak in his laundry room. The water was coming from a hot water pipe leak and had spread to the kitchen and garage. The homeowner had dealt with water damage in the past and realized that couldn’t clean it up himself, so he knew exactly whom he needed to call again - SERVPRO of Yorba Linda/Brea. 

Our Project Manager, Cesar Arcila, made his way to the home immediately and performed an initial inspection of the space. After looking around, Cesar knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he called our Crew Chief, Joseph Merino, to come out and help create a remediation plan. 

Joseph also brought SERVPRO of Yorba Linda/Brea’s team of talented technicians out to the home so they could start on the cleanup process. We ended up having to remove some cabinets in the kitchen and some drywall in the laundry room and garage. But we were able to save all of the flooring! To make sure that all of the water damage was cleaned up, our team placed two dehumidifiers and two air movers in the garage and kitchen.

The homeowner was very happy with our work. He loved how fast we were able to get to his home and start the water damage removal process. He told us that he would definitely use our services again in the future. If you find water damage in your home, be sure to contact SERVPRO of Yorba Linda/Brea – we’re experts in water damage remediation!  

SERVPRO of Yorba Linda/Brea Saves Home From a Two-Story Pipe Leak

5/23/2016 (Permalink)

The water pipes in your home serve an important purpose; they are what allow you to wash your hands in the sink or let you take a bath in the bathtub. So when one of these pipes starts to leak, it can leave behind some serious water damage, which can make a homeowner feel stressed out and anxious. Eliminate that anxiety and call a water damage professional like SERVPRO of Yorba Linda/Brea to clean up the damage. We have the proper training and expertise to get your home back to normal. 

We recently received a call at our call center from a homeowner in Yorba Linda who had a pipe leak on the second story of his home in the master bathroom. The leak went all the way through the floor and into the family below. We sent our Project Manager, Cesar Arcila, out to the home immediately to perform an initial inspection. 

After looking at the damage, Cesar knew that SERVPRO of Yorba Linda/Brea could handle the job, so he called Crew Chief, Jose Martinez, and our talented team of technicians out to the home to start the cleanup process. In order for the plumber to repair the leaking pipe, we had to remove the ceiling in the family room. Once that was completed, our team placed drying equipment to make sure that there was no remaining water damage. 

The homeowner was so impressed with our work. Not only did he appreciate our quick response time, but he also loved how thorough we were with cleaning up all of the water damage. He told us that he would definitely be using our services again in the future. 

If you ever find water damage in your home, call SERVPRO of Yorba Linda/Brea today! We are experts in water damage removal and mold remediation services. 

Water Backup: How It Can Lead to Water Damage

5/20/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we know that discovering water damage is not fun. Homeowners tend to feel blindsided and left in disbelief. And oftentimes, after we inspect a house, many homeowners will ask us, “how did this happen?” If the source of the damage is due to water backup, their follow up question usually is, “What’s that?” To have a better understanding of what water backup is and how it can lead to water damage, SERVPRO of Yorba Linda/Brea has complied a list of what you need to know about water backup.

What is water backup?

Water backup is when something has stopped the flow of water, which makes the water accumulate and eventually form a blockage. If the blockage continues without any maintenance done to it, the water backup can create water damage and sewage issues throughout your entire home.

How can you prevent water backup?

While not all water backups are one hundred percent preventable, there are a few different things homeowners can do to ward it off. Here are some tips to help prevent water backup as well as water damage.

1.    Keep on top of your gutters.

It’s important to perform regular maintenance on your gutters. Leaves and other items can cause a blockage, making your home susceptible to water backup and water damage. If there is a heavy rain and your gutters are blocked, that can only lead to water damage in your future.

2.    Adjust the water flow.

Change the landscaping and irrigation so that water flows in the opposite direction of the foundation. That way, if it does get backed up, it won’t be as likely to affect the foundation of your home.

3.    Install backflow valves.

In order to prevent backflow of sewer water, put in backflow valves at all of the drain locations. This includes the drains for sinks and toilets.

4.    Do a test run of your sump pump.

It’s a good idea to run your sump pump every couple of months and to clean it once a year. But be sure to clean it out before the rainy season starts!

What happens when the water backup comes from sewer water?

Being exposed to sewer water can be very dangerous to your health. Not only are there bacteria in sewer water, but when the sewer water just sits, it can actually lead to mold issues as well. Both of these things leave you exposed to the possibility of having health problems. However, if water backup occurs and it is caused by sewer water, even more damage can be done to you and your house.

What health risks are associated with sewer water backup?

There are different categories of water. The most dangerous category is Category 3, also known as “black water”. This category is found in sewer water and can contain toxic compounds that can be harmful to you and your family in many different ways – the main being through bacteria.

A homeowner in Brea recently experienced a Category 3 sewer backup found in her bathroom. The water backup occurred when she wasn’t home, so when she discovered the damage, it had already spread to other rooms in her house. She knew that she wouldn’t be able to remove it herself, so she talked to her property manager and they told her to call SERVPRO of Yorba Linda/Brea.

As soon as we got her call, we sent Project Manager, Edgar Arcila, to inspect the home. He found that the bathroom, kitchen and hallway were all affected by the Category 3 water backup. After getting the homeowner’s approval, we immediately go to work on removing the damage.

Because we were dealing with sewer water, anything that the water had touched needed to be removed. This meant that the lower cabinets, backsplash and counter tops in the kitchen all had to be removed. The vanity, tile floor and shower tile in the bathroom along with the hallway carpet, baseboards and a foot of its drywall had to be removed as well. From there, we disinfected every area affected and set up air scrubbers and dehumidifiers to make sure that everything was completely dried out and sanitary. 

While there was a lot of removal that needed to be done, the homeowner was so happy that we were able to make her house safe again. She knew that her safety was our main priority and was grateful for our help.

What are the viruses associated with sewer water backup?

According to the Institute of Inspection, Cleaning and Restoration Certification (IICRC), there are hundreds of viruses and bacteria found within a sewage system. So when someone is living with backed up sewer water, it means that they are exposing themselves to some dangerous viruses. These viruses include:

-       Norovirus: a virus that causes the stomach flu or gastric flu.

-       Rotavirus: a virus that causes severe diarrhea specifically in children.

-       Giardia: this causes severe and chronic intestinal diseases for both children and adults.

-       Salmonella: this causes respiratory issues, airway restrictions and central nervous system problems.

What are the causes of sewer water backup?

Sewer water backup can occur for a variety of reasons. Understanding why a sewer water backup happens can hopefully help you prevent this type of water damage in the future. Here are a few causes for sewer water backup:

1.    Pipelines

Pipelines – specifically combined pipelines – can create problems for your sewage system. For example, systems that combine storm water and raw sewage can oftentimes overload the pipe. When both pieces are being used, the system gets exposed to more than they can handle, resulting in a backup of sewage.

2.    Old Sewer Systems

As time goes by, your sewage system will see a lot of wear and tear, making the system not work as well as it use to when it was brand new. Also, as the years go by, more and more homes might become connected to the sewer system, making it easier for sewer water to backup, flood or even overflow a home.

3.    The City’s Sanitary Main

There is a good possibility that a sewer water backup can result from a block in a city sanitary main. If the blockage is not detected soon enough, the sewage from the main can then back up into homes and businesses through floor drains, making your basement susceptible to sewer water damage. Because of this, be sure to check your basement every once in awhile for water damage.

At SERVPRO of Yorba Linda/Brea, we’ve seen a lot of homeowners discover water damage that’s been caused by a sewer water backup. For example, a homeowner in Chino called us after the toilet in his master bathroom had backed up, causing a flood in the home. After seeing our advertisements, his first call was to our call center. When we heard about his situation, we sent Project Manager, Uriel Valencia, out to the home immediately. 

Uriel provided an initial inspection, which showed that not only was the master bathroom affected, but the master and an additional bedroom, the hallway and the dining room had all been affected as well. After inspecting the damage, he decided to call Crew Chief, Edwin Ramirez, to come to the home and lead our technicians in the cleanup process.

Once the team arrived, we extracted all of the sewage water from the home. We then removed all of the affected drywall in the rooms. Luckily, we were able to save the tile flooring in the bathroom. Because we were dealing with sewage and its many bacteria, we sprayed lots of anti-bacterial products and did a thorough clean of everything.

The homeowner was very pleased with our work. They were happy with how much of the home we were able to save as well as how well we dealt with removing the bacteria from the home. He promised he would call us again for any future water damage issues!

Water backups can definitely be stressful for any homeowner, which is why it’s nice to know the origins of a water backup and how to prevent one from happening in your home. However, if you find a water backup or any type of water damage in your home, give SERVPRO of Yorba Linda/Brea a call today! We are experts in water damage and mold remediation services.

A Leak in the Master Bathroom Floods Home with Water Damage

5/16/2016 (Permalink)

The master bedroom of a home is supposed to be a peaceful place for homeowners; where they go to relax and sleep. But that is very hard to do when that area has been hit by water damage. If your master bedroom shows any signs of water damage, call SERVPRO of Yorba Linda/Brea right away. We can take care of all your water damage and mold remediation needs. And the sooner you call, the easier we can remove the water damage. 

We recently had a homeowner call us after she noticed water leaking from the master bathroom into her master bedroom. She knew that there was a lot of damage, but her first response was not to call SERVPRO of Yorba Linda/Brea. In fact, she was a bit apprehensive to call us because she didn’t know if her insurance company would cover the costs. But she knew that she couldn’t do the cleanup by herself, so she gave us a call. 

After speaking with the homeowner, she let our call center staff know her concerns about the cost and originally only asked for a quote for renting our drying equipment. But we told her that we would come out to her home and provide a free estimate. She agreed and we then sent our Project Manager, Uriel Valencia, out to provide an initial inspection. 

Uriel noticed that some of the carpet would need to be removed and they would need to place some drying equipment. After hearing about the severity of the damage, the homeowner finally called her insurance agent and they let her know that they would cover all of the costs attached to the water damage! Relieved, she gave us the green light to get to work. We removed some carpet in the master bedroom and master bathroom. We did some asbestos testing and it fortunately came back negative, so we then placed dehumidifiers in the room. 

The homeowner was very happy with our results. She was very pleased with our professionalism and willingness to provide her the best customer service. We at SERVPRO of Yorba Linda/Brea are happy that her home is back to normal!  

SERVPRO of Yorba Linda/Brea Helps a Yorba Linda Tenant

5/13/2016 (Permalink)

When you own a rental property, you have to rely on your tenant to report any unusual activity in the home. This can put you and your home in deep water - literally! Fortunately, at SERVPRO of Yorba Linda/Brea, we are familiar with jobs that have both an owner and a tenant involved. We are happy to juggle the schedules of you, your tenant, your insurance adjuster and whoever else needs to be involved in the process!

We recently received a call from a homeowner with a rental property in Yorba Linda after their tenant had discovered mildew in the guest room of the home. Since the room is not used very often, it’s hard to say how long the water and mildew had been there.

We sent Project Manager, Cesar Arcila, to the home to investigate. Cesar was able to track the water damage back to the closet. Apparently a pipe that ran through the wall of the closet had been leaking for quite some time. Not only was the drywall saturated, but it also had soaked down to the carpet and baseboards. Since there were obvious signs of mildew, which can lead to mold, Cesar called on Crew Chief, David Macias, to bring out our team of trained technicians. 

Because the mildew extended over 10 square feet, a mold test was performed. We placed a dehumidifier to control the atmosphere of the room. We then began to carefully remove the affected drywall, carpet, pad and track strip. The samples we collected were sent to the lab for testing. If they came back positive, we would move forward with mold remediation. Fortunately for this homeowner, the tests were negative. So we placed some additional equipment and sanded the studs to make sure all of the moisture was removed.

The homeowner was very appreciative of our expertise and knowledge concerning the potential hazards of mold. They were also impressed with our ability to coordinate with the tenant while still keeping them informed of the progress. They and their tenant now know the importance of early water damage detection and how important it is to call a professional like SERVPRO of Yorba Linda/Brea at the first signs of water damage.

SERVPRO of Yorba Linda/Brea Saves Home from Slab Leak’s Water Damage

5/9/2016 (Permalink)

We’ve seen a lot of slab leaks lately, and it’s no surprise. Slab leaks are a big problem when it comes to water damage. When a pipe leaks from under the home, it will immediately start to rise up and flood your home. It won’t stick to just one room, either. It will move from directly above the leak to any surrounding rooms, likely before you even notice. That’s why it’s so important to call SERVPRO of Yorba Linda/Brea as soon as you possibly can if you notice any water out of place around your home.

A homeowner in Anaheim recently called us after noticing her kitchen floor was consistently wet. She couldn’t track the source of the water, so she knew she had to call a professional. Her first call was to her insurance company, who told her that she should give a call to SERVPRO of Yorba Linda/Brea. As soon as she made the call, we made our way to the home. 

Our Project Manager, Uriel Valencia, was the first one on the scene. He performed an initial inspection that showed the water had spread from the kitchen to the dining room and living room. He knew it would be the perfect job for SERVPRO of Yorba Linda/Brea, so he called our Crew Chief, Gilbert Julian.

Gilbert came to the home and led our talented team of technicians in the cleanup process. We went in and extracted the water and then started the removal. We removed carpet and drywall from the dining room, drywall and cabinets from the kitchen and carpet from the living room. Thankfully, we were able to save the entirety of the tile in the kitchen and drywall in the living room. From there, we set up seven air movers and one dehumidifier. 

The homeowner was so happy with the work we did! She told us that she was so glad she had chosen us as her preferred water damage company, as we were so quick to start the work and keep her home safe. She told us she would be using our services again in the future if necessary.

Water Damage By the Minute: What Happens When You Don’t Call SERVPRO

5/6/2016 (Permalink)

It doesn’t matter where the source comes from. When water damage strikes a home, it is always an unwanted burden for the homeowner. Water damage can increase a homeowner’s stress level for many different reasons, one being that the extent of the water damage is dependent upon how long it takes you to find it. 

Discovering the damage 30 minutes after the water damage hits looks a lot different than discovering it three weeks after the water damage hits. The longer you wait to have it removed, the more likely the damage can spread and cause you even more stress and anxiety. That’s why it is so important to call SERVPRO of Yorba Linda/Brea as soon as you see any signs of water damage in your home. As an expert in water damage removal and mold remediation, we know how to get your home back to normal as quickly as possible. 

To help you understand how time sensitive water damage can be, we at SERVPRO of Yorba Linda/Brea have compiled a water damage timeline to show you how water damage can spread and change over time.

The first few minutes:

The scope of the water damage will ultimately determine how much damage is done in the first few minutes. If it is a large flood, furniture and other belongings can start to discolor. Items made out of paper will start to warp or split as well. If it’s a smaller leak, the damage might not be as severe at this point in time, but that doesn’t mean it won’t turn into a bigger leak and problem down the road. Whether it’s a flood or a small leak, it’s important to get SERVPRO of Yorba Linda/Brea out to your home immediately. 

The first hour:

At this point, it doesn’t matter how big or small the source of water is, anything touching it has the potential to be a victim of water damage. Stained or finished furniture can cause permanent staining to the flooring. Books, art or other paper materials will most likely be damaged for good, especially if they’ve been soaking for a full hour. 

The first day:

After a full day of the water damage being left untouched, you might sense a change in smell. Not only will the regular smells of the home start to increase, but you also might notice some sour odors taking over the home’s scent. On top of that, drywall touching the damage will begin to swell and unprotected metal surfaces have the potential to start rusting. 

Recently, we received a call from a homeowner in Santa Ana about a slab leak. She’d had another restoration company come to her home to fix it. But unfortunately, the company didn’t do a very good job because the homeowner had noticed a musty odor as well as some wet carpet in her home. 

To get rid of the damage once and for all, the homeowner went on to Yelp and searched for the best water damage remediation company. When SERVPRO of Yorba Linda/Brea appeared at the top of the list, she decided to give us a call. 

Project Manager, Uriel Valencia, was immediately sent out to the home. After his initial inspection, Uriel found that there was more moisture in the hallway that the other company didn’t detect. Our team of technicians was then sent out to the home to get started on removing the water damage. 

Once they arrived, our technicians set up drying equipment to let the area dry out completely. Fortunately, nothing had to be removed and there were no signs of mold. As soon as everything was dried in place, the home was good to go! 

The homeowner loved how we were able to go in and fix what the previous water damage restoration company could not. She told us that she’d call us in the future if she had any other water damage problems. 

The first week:

Within the first week of ignored water damage, mold and mildew start to become a huge concern. In fact, it can end up attaching to and ruining your furniture. And as time goes by, the mold can grow, spread and eventually become a health hazard to you and your family. People with respiratory or other health issues might begin to feel sick, due to the exposure of mold and mildew. Remediate the mold and water damage with a company that can fix both: SERVPRO of Yorba Linda/Brea. 

Other parts of your home can be damaged during this time frame as well. For example, windows and doors will start to warp and swell, the paint in your home you will begin to blister and if you have hardwood flooring, it might start to buckle.

We recently had a homeowner contact us after his toilet flange started to leak on to the hardwood flooring. As soon as he had noticed it, the homeowner made a call out to his plumber, who was able to fix the toilet leak. However, the plumber recommended that the homeowner call SERVPRO of Yorba Linda/Brea to remove the water damage. 

Within an hour of receiving the call, Project Manager, Jonathan Arcila, was at the home ready to perform an initial inspection. He had noticed that some of the wood flooring had started to buckle, which was an indicator that the damage had been there for a few days. 

The homeowner did not want to go through his insurance company for the project, so we provided him with a great self-pay quote. As soon as we got his approval, our team got to work. 

Because of the buckling, we had to remove a big portion of the flooring. The drywall and baseboards had also been affected, so we removed some pieces of that as well. The last phase of the cleanup process was to set up fans, dehumidifiers and air movers to make sure that all of the moisture was cleaned up. 

Because of our quick response time, we were able to keep the water damage from getting any worse. The homeowner was very happy with our work, giving us all tens on our final survey. We’re glad to have been of service to him! 

The first few weeks:

At this point, the damage done to your home is pretty extensive. In fact, living in this kind of environment can be very dangerous to anyone’s health. 

After a few weeks of ignored water damage, the damage has been done. So it’s vital to get someone out to your home immediately to start the large-scale cleanup process. There’s only one company that can handle any type of water damage project no matter how big or small it is and is also available 24/7 to put your home back together. That company is SERVPRO of Yorba Linda/Brea. 

So no matter the extent to which the damage is done, call SERVPRO of Yorba Linda/Brea today for your mold and water damage remediation needs. We’re happy and ready to help!

The long-term effects of unresolved water damage:

If you continue to do nothing about the water damage in your house, your home will most likely face some negative long-term effects. Those effects include: 

1. Insects: 

A lot of bugs like to live in dark and wet places. That makes your water-damaged walls, floors and every other damaged area in your house the perfect home for them. The most common insect to move in would be a termite. Termites love to eat water-soaked wood, making your home their dream palace. 

2. The structure of your home: 

Long-term water damage can end up ruining the structure and literal foundation of your home, leaving cracks and other extensive damage to the house’s foundation. On top of that, the wood in your house will eventually rot if the water damage is left unresolved. 

3. Continued Health Risks

As mentioned earlier, your health continues to be a major cause for concern if water damage in your home continues to be ignored.  There are three categories of water damage and depending on the category your house is in, you could be putting you and your family’s health at risk by not doing anything to remove the damage. Being exposed to long-term water damage would most likely put you in category three, the most dangerous category. That’s because in this category, the water contains bacteria and fungi that can be extremely hazardous to your health.  

It’s clear to see that the longer you wait to remove the water damage from your home, the more damage will be done to your home. Don’t let the damage spread and ruin your entire house. Instead, call SERVPRO of Yorba Linda/Brea to come out and remediate any and all of your mold and water damage needs! 

SERVPRO of Yorba Linda/Brea Help with Massive Water Damage in Orange Home

5/3/2016 (Permalink)

With slab leaks, if the damage is caught early enough, it can be a quick clean up. However, if the damage is not caught early on, slab leaks can be some of the most detrimental flood damage cases we see. A slab leak is when a pipe breaks underneath the house and water starts leaking into the home. This can be contained to just one room or it can flood an entire home, depending on when the leak is diagnosed. That’s why it’s important to call SERVPRO of Yorba Linda/Brea as soon as you notice the leak. The sooner you call, the less time the damage has to spread.

A homeowner in Orange recently contacted us when she noticed her hardwood flooring was consistently wet. She jumped online to find the best water damage company in the area and found that SERVPRO of Yorba Linda/Brea had the best reviews. She gave us a call and we were able to immediately dispatch our Project Manager, Jonathan Arcila. Jonathan arrived at the home and performed his initial inspection. His inspection showed that the damage to the home was vast, but we at SERVPRO of Yorba Linda/Brea would be able to handle it. 

Jonathan called our Crew Chief, Jose Melgar, to the home to lead the technicians in the removal. We first started by packing up all the things in the home to have them stored in an offsite storage unit. The homeowner also had to be relocated due to the large amount of work that needed to be done to the home. Once that was taken care of, we got to work. 

The slab leak had extended from the dining room to the entryway, kitchen, hallway, living room and all of the bedrooms. We ended up removing most of all of the wood flooring in the house as well as some of the drywall in each room. Once everything was removed, we set up seven air movers and four dehumidifiers to ensure everything dried properly.

The homeowner was so happy with our work. Though there was a large amount of cleanup that had to be done to the home, she was happy that she had ultimately chosen our services to help keep her house clean. She told us she would certainly be using our services again in the future if she had any other water damage problems. 

Leaking Kitchen Sink Causes Chaos in Fullerton Home

4/29/2016 (Permalink)

A slow leak under your kitchen sink can go unnoticed for days or even weeks, causing a lot of water damage to your home. If you ever find yourself in this situation, call SERVPRO of Yorba Linda/Brea as soon as you notice the water damage. We will run right out and get things cleaned up like it never happen.

A homeowner in Fullerton recently had this experience. She was an elderly woman who lived on her own and had been in a rehab facility recovering from a recent illness. When she returned home, she discovered that the water supply to her kitchen sink was leaking and had already created a lot of visible water damage. She knew right away that she needed a water damage professional, so she called SERVPRO of Yorba Linda/Brea.

When the call came in, we sent out Project Manager, Uriel Valencia, to do an inspection. As he checked the areas around the sink, he discovered the moisture was soaking through the wall and into the family room and dining room. This little leak had caused a lot of water damage to her home.

Uriel knew he would need to handle this gently and properly, so he quickly called out Crew Chief, Saul Macias, to give him a hand.  Since the water had been leaking for so long, everything was pretty saturated. We had to remove the kitchen drywall, cabinets, counter tops and backsplash. This meant that we also had to do a complete pack out of the kitchen’s contents. We then moved into the family room and dining room, where the carpeting was too wet to save, so that was removed as well. Two dehumidifiers and six air movers were placed to get everything dried out as quickly as possible.

Typically in a situation like this, we would recommend relocating the homeowner.  Since this homeowner had just returned from rehab, she was adamant about staying in her home.  We were happy to work around her needs and did everything we could to make the process run as smoothly as possible for her.

Our sweet homeowner was so happy with our team and our ability to accommodate all of her needs. She was constantly telling the office staff how wonderful our crew was.  We were happy to have been able to take care of her and her home. For any of your water damage or mold remediation needs, contact SERVPRO of Yorba Linda/Brea today! 

Water Damage on Your Carpet? Here are Some Important Things to Know…

4/22/2016 (Permalink)

It doesn’t matter where the water damage stems from; discovering soggy, wet carpet in your home is never ideal. We at SERVPRO of Yorba Linda/Brea understand how unfortunate it is to stumble upon water damage in your flooring and want to help. That’s why we’re sharing these important facts to know about water damage pertaining specifically to your carpet. Take a look! 

1. Know if your carpet can be saved:

Depending on how extensive the damage is, you might not need us to remove any of your carpet. It all comes down to the source of the water damage. If the damage is coming from a sewage-contaminated leak, then you will most likely have to remove the carpets for health safety reasons. Sewage contains dangerous bacteria that can be hazardous to you and your family’s health. So if your carpet is wet with this type of water, it’s probably safest to remove the carpet. However, if the water damage is coming from a non-sewage leak source, SERVPRO of Yorba Linda/Brea will do everything we can to save your carpet. 

Whether or not we are able to save your carpet also depends on how long the water damage has been there. If the damage has been soaking for a long time, it becomes more difficult to properly remove all of the water from the carpet. And if the water damage is not cleaned up in its entirety, you might have to deal with removing mold from your carpets as well. The amount of mold will affect whether or not your carpet can be saved.  That’s why it’s so important to contact a professional like SERVPRO of Yorba Linda/Brea as soon as you detect the water damage. 

2. How to dry savable carpet:

If you accidentally spill water on the carpet, it’s easy to dry it out by stomping on the area with some dry towels until it stays dry. But anything bigger than a tiny spill should be checked out by a water damage remediation professional like SERVPRO of Yorba Linda/Brea. We’ll send out our talented team and set up the proper drying equipment, like air movers and dehumidifiers. If the damage is more severe, we have the proper training to remove any water damage that cannot be dried in place. 

3. How to take care of the carpet pad: 

It’s best to leave the carpet pad maintenance to a professional like SERVPRO of Yorba Linda/Brea. The carpet pad, located in between the flooring and carpet, will most likely need to be replaced once it’s been hit by water damage. If the pad gets soaked with water, fortunately SERVPRO of Yorba Linda/Brea’s team of technicians can come in and remove the pad. This is because if the pad is wet, the underlying flooring will need thorough drying as well. 

We had a homeowner in Yorba Linda contact us after a supply line in her laundry room burst and started to flood her home. Her plumber suggested that she turn her water off and call a water damage remediation company to help with the rest. What company did he recommend? SERVPRO of Yorba Linda/Brea, of course! 

Once we received her call, we sent our Project Manager, Uriel Valencia, out to the home. He discovered that the damage had made its way to the hallway, bathroom and bedroom. After his initial inspection, Uriel called our Crew Chief, Jose Melgar, to bring his team of technicians out to the home and get started on the clean up. 

We ended up having to remove the carpet and padding from the bedroom, but we were able to save the drywall. Drying equipment was also set up in order to clean up the rest of the damage and prevent mold from growing. 

The homeowner was very pleased with our work. She loved and appreciated how fast we were able to come out and get started on her house. She also told us that she’d be calling us again in the future for help with any of her water damage needs. 

4. Mold affecting your carpet: 

As mentioned earlier, water damage that’s left as is in your carpets can lead to a serious mold problem. In fact, after about 48 to 78 hours, mold can begin to grow in the affected areas of your home. That’s because a moist area attracts mold, which if left undetected, can lead to a huge removal process. 

We had a homeowner call us after they found mold and water damage in their carpet. Not sure of how to remove it, they searched the Internet for the best water damage remediation and mold removal companies around. SERVPRO of Yorba Linda/Brea was at the top of the list. 

After talking to the homeowners on the phone, we sent Project Manager, Chris Trejo, out to the home immediately. His inspection found mold in four different rooms. Knowing that SERVPRO of Yorba Linda/Brea could help, he called Crew Chief, Nathan Rodriguez, out to start the clean up process. 

Along with our team of excellent technicians, Nathan got to work right away. They first removed all of the affected drywall and flooring. Then, to make sure that no future mold would grow, they sprayed down an antimicrobial agent. An air mover was then set up to eliminate any left over water damage and mold. 

The homeowner was so happy with our work! After seeing how thorough we were with removing the mold and water damage, they knew they had made the right choice by calling SERVPRO of Yorba Linda/Brea. 

5. How to prevent carpet mold from spreading: 

As mentioned earlier, a homeowner never wants to hear that they have mold in their home, especially if there’s water damage to clean up as well. Not only can mold smell, but it can also be dangerous to your health and is always a hassle to clean up. You can’t always prevent water damage from reaching your carpets, but there are some ways to prevent mold from settling in to your floors and spreading to other parts of your home. As you wait for SERVPRO of Yorba Linda/Brea to come and remediate the damage, try these helpful tips to prevent carpet mold from spreading. 

• Check your furniture. 

To keep your furniture safe from mold, check the bottoms and see if they are wet from the carpet’s water damage. If they are, be sure to tell SERVPRO of Yorba Linda/Brea and we will dry them to the best of our ability. Regardless of whether or not it is wet, it is best to remove any and all furniture from the affected rooms. This will help minimize the amount of clean up that’s needed on your home and prevent mold from latching on to these items. 

• Sanitize and clean your walls and baseboards. 

If there is mold forming in your carpet, prevent it from spreading to your walls and baseboards by cleaning them off with soap and water. You may not have the ability to control the wet and moldy carpet, but you can try to control how much it spreads to other areas of your house. 

• Wait for SERVPRO of Yorba Linda/Brea’s help.

We know that you want to put your home back together as soon as possible. The best way to do that is to let SERVPRO of Yorba Linda/Brea come out and clean up the rest of the water damage and mold for you. We’ve got the proper dehumidifiers, fans and all other equipment that’s needed to prevent mold from seeping into your carpets. You can count on us to provide the best service and do everything we can to save your home. 

Whether it’s just water damage or potential mold entering your carpets, SERVPRO of Yorba Linda/Brea is here to help. Call us today to remediate any and all water damage problems you might have! 

Overhead Pipe Leak Means Water Damage in Placentia

4/18/2016 (Permalink)

Ceiling leaks, whether broken of their own volition or leaking through the floor of the upstairs, never means anything good. It means twice the damage, twice the removal, twice the repairs. Thankfully, you have SERVPRO of Yorba Linda/Brea to help you with identifying and removing the damage. We deal with this sort of water damage all the time and pride ourselves on knowing how to handle each and every case in all of its unique glory. Next time you notice any leak, whether it’s from the ceiling or somewhere else, be sure to call the best water damage company in the business, SERVPRO of Yorba Linda/Brea.

A homeowner in Placentia recently used our services after he found that his ceiling was starting to bubble. He knew it wasn’t natural and that he would need a professional’s help in getting the damage removed. His first call was to his insurance agent, who gave him a list of water damage companies but told him that SERVPRO of Yorba Linda/Brea would be the best. He gave us a call right away.

From there, we were able to dispatch Project Manager, Cesar Arcila, to the home. Cesar found that the kitchen and dining room had both been affected by the water damage, but thankfully knew we would easily be able to handle it.

He called out our Crew Chief, Edwin Ramirez, to the home to get started. He led our excellent team of technicians in removing some drywall in the kitchen ceiling, but found that nothing else had to be removed. This meant that we would be able to save the tile floor, cabinets and counter tops. From there, we set up some drying equipment and let the rest of the home dry in place.

The homeowner was so happy with our work. He found that our team was quick, efficient and stellar, so he told us he would absolutely be using our services again. He gave us a great score on our survey and said that he would pass on our name to anyone else in need of water damage services.

Brea Home Flooded By Fire Sprinkler System

4/15/2016 (Permalink)

Although the likelihood of a fire sprinkler malfunctioning is rare, there are instances where it can happen. The most common causes are overheating, freezing, corrosion, mechanical damage and human error. When a malfunction in the system occurs, the sprinklers will engage and can potentially flood an entire home in a matter of minutes. At SERVPRO of Yorba Linda/Brea, we have seen this type of water damage in the past and are always ready to help no matter what.

We recently received an emergency call from a Brea homeowner in the middle of the night. The fire sprinkler system in their home was flooding their entire house! They were frantic on the phone, but our staff was able to calm them down and assure them that they had called the right place!

We immediately dispatched Project Manager, Uriel Valencia, along with Crew Chief, Irineo Chavez, to the house. We knew that this job was going to be a big one and that we would have to get started right away, so our technicians also made their way over to the home. Once the sprinklers were turned off, we began the water removal process and boy was there a lot of water. 

After approximately five hours of working on the removal, we were able to better assess the situation. It was apparent that the family would need to relocate, so we left them as they came up with a plan for their temporary living situation. Once they were out of the house and settled into a hotel, we rented a storage unit, packed all of their belongings and moved them to the unit. Unfortunately, all of the carpet, pad, and drywall in the entire home had to be removed. We then placed a bunch of dehumidifiers and air movers to help bring down the moisture level in the home. After the equipment was removed, all of the studs were sanded down to make sure all the moisture was out of the wood. This was done to ensure that no mold growth happened.

This water removal job was a big one, but after two months of work, the family was able to return to their home. They were so happy they called SERVPRO of Yorba Linda/Brea to take care of the water removal. They gave us a perfect ten on our customer survey and said they would refer us in a heartbeat. We’re happy to have made a customer for life! 

SERVPRO Saves Home in Yorba Linda from Water Damage

4/11/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we do everything in our power to make sure that your home is safe. Sometimes this means removing drywall, floors or whatever else may be affected by the serious water damage in your home. If we feel like there may be any potential for mold growth, we insist on removing the dangerous area. That said, if we can save your home without having to remove anything, we absolutely will! While the safety of your home is our first priority, our second priority is keeping you happy.

A homeowner in Yorba Linda recently used our services after he found that there was a pipe leak in his garage. When he came home and noticed it, his first call was to his insurance agency. The insurance company referred him to SERVPRO of Yorba Linda/Brea, as we had the best reviews in the area and were compatible with his insurance plan.

The call came through and we were able to immediately send out our Project Manager, Jonathan Arcila, to the house to start his initial inspection. He found that the pipe leak had extended from the garage to the bathroom and hallway in the home. However, the water damage was caught pretty early on, so he thought there might be a chance that we would be able to save everything in the home.

He immediately called our Crew Chief out to lead our talented technicians in the clean up. First things first, we extracted all the water from the area. From there, we set up some equipment to try to dry everything in place. Thankfully, all the affected areas responded very well to our drying equipment, leaving the home free from water damage!

The homeowner was so happy with our work! Though he was not a huge fan of the noise from the equipment, he understood the necessity of it to save his home and was glad that there was ultimately no removal needed. He told us he would certainly be using our services again in the future!

5 Water Damage Horror Stories: And How SERVPRO Saved the Day!

4/8/2016 (Permalink)

We at SERVPRO of Yorba Linda/Brea have dealt with and seen every type of water damage there is. Whether the source is a slab leak or an overflowing tub, our team can remove the damage quickly and safely. Because of our years of experience in the business, we have a lot of past water damage horror stories to share- some being more difficult and laborious than others. Here are just a few of those stories: 

1. The Overflowing Toilet That Caused Damage to an Entire House

Having to deal with an overflowing toilet is bad enough, but when that toilet floods your entire house, you’ve got a huge problem on your hands. Because a toilet flood connects to the sewage that contains hazardous and dangerous bacteria, chances are high that there will be a lot of home removal and repair needed. That’s why we at SERVPRO of Yorba Linda/Brea work so hard to make sure that we not only remove the water damage, but also get your home back to being a safe and bacteria-free environment. 

We had a homeowner in Brea contact us after her toilet flooded her entire home. She originally called a plumber out to fix the problem. While he was able to fix the toilet issue, he told her that she needed to contact SERVPRO of Yorba Linda/Brea as soon as possible to remediate the water damage.  Once she called, we immediately sent Project Manager, Jonathan Arcila, to inspect the damage. 

After taking a tour of the home, Jonathan found that the living room, kitchen, dining room, hallway to the bathroom, and all bedrooms and closets had been affected by the water damage. He knew that while the job would be big, it was definitely doable for the SERVPRO of Yorba Linda/Brea team. So, he called our technicians to get started. 

First, we told the homeowners that they would need to vacate the home, given that there were sewage leaks. We then tested to see if there was asbestos in the home, and the test came back positive. Because of this, we performed an asbestos abatement and then got to work on removing the water damage. 

To fully remove the water damage, our technicians ended up removing over four feet of drywall in every room. But the homeowner was very happy with the time, energy and thoughtfulness we put into our work. She told us that she’d call us again if she had any other water damage needs! 

2. The Shower Pipe Leak That Left a Homeowner Frustrated and Stressed

With water damage comes stress and frustration for the homeowner. Not only is the place you call home damaged, but oftentimes you have to wait to get things approved from places like insurance companies before you can get anything done. And when those insurance companies refuse to pay to fix the water damage, that just adds to your frustration level. While we can’t change your insurance company’s mind, we at SERVPRO of Yorba Linda/Brea do work hard to provide you with the best pricing options, especially when it’s coming directly out of your own pocket. 

Unfortunately, if water damage is caused by improper home maintenance, most insurance companies won’t pay for the damage remediation. One homeowner knew this problem all too well after his insurance company refused to pay for the water damage done by a pipe leak in his shower. He noticed that his bathroom was flooding and called his plumber right away, who diagnosed a break in the shower’s pipe. 

The plumber had mentioned that the homeowner would need a professional water damage company to come in and remove the water damage. That’s when the homeowner contacted his insurance company and they told him that demolition was not covered. Since the leak happened due to lack of maintenance, they would only cover drying equipment. 

Frustrated and tired, the homeowner gave us a call to see what we’d be able to do. We sent our Project Manager, Chris Trejo, to inspect the home. After looking at the damage, Chris set up some dehumidifiers and desiccants to help remove the water damage, but knew that in order to fully remediate the area, some of the tile needed to be removed. 

In the end, the homeowner did not remove the tile, but we set up more dehumidifiers and fans to dry out the tile as much as possible. We also let him know that since it would be self-pay, if he changed his mind, we’d be able to work on the pricing for removing the tile. 

The homeowner was very pleased with our work, even though the insurance company’s lack of help was frustrating. He knew that we did everything we could and felt like we gave him some great help and support. 

3. The Slab Leak That Caused Serious Damage to a Laguna Niguel Home 

Slab leaks are never fun, especially when they spread to multiple areas of your home. A Laguna Niguel homeowner was put in this situation when a slab leak in her house damaged her family room, living room, dining room and kitchen. 

She noticed the leak on a Saturday after hours, which meant that the plumber wouldn’t be able to make it to the home until Monday at the earliest. That’s when she called SERVPRO of Yorba Linda/Brea. We are available all day every day, so when we received her call, we sent Crew Chief, Jose Melgar, out to the home that same day. 

As soon as he arrived at the home, he turned off the water. However, there was still a lot of water damage to clean up. We ended up having to remove all the hardwood flooring in all the rooms and some pieces of drywall and cabinets. But we were able to save the counter faces and counter tops!

The homeowner was so happy with our work. She loved how fast and productive we were with removing the water damage. She told us that she’d be telling all her friends and family about her great experience with SERVPRO of Yorba Linda/Brea! 

4. The Homeowners That Were Out of Town When Water Damage Hit 

Water damage is a fast moving problem. The longer you wait to remediate the damage, the further it can spread. This is why one of the worst times to have water damage happen is when you are out of town and nobody’s home to fix the problem. 

A homeowner in Lake Elsinore called us about water damage that happened when they were out of town. A pipe in their washing machine broke while they were gone, which left the home covered in water. They returned with wet carpet and knew that they needed to call a professional to fix the problem. They searched online and found that SERVPRO of Yorba Linda/Brea was the best company for the job. 

As soon as we received their call, we sent our Project Manager, Felipe Saldana, out to the home to inspect the damage. When he arrived, the water had leaked from the laundry room out to the hallway and bathroom. Felipe knew it was the perfect job for SERVPRO of Yorba Linda/Brea, so he called out our team of technicians to get started. 

We first placed drying equipment and then checked the home for mold. Fortunately, there was no mold and we were able to proceed with the water damage remediation. We had to remove the drywall in the laundry room and the padding in the hallway, but everything else was dried in place! 

The homeowners were very happy with our work. They were nervous that because they weren’t home when the pipe had burst initially, the damage would be too difficult to remove. However, they were extremely pleased with the way we were able to remove the water damage in a fast and stress-free process. 

5. The Flood Caused By a Neighboring Home

Dealing with water damage from your leaky pipes is one thing, but having to deal with water damage that was caused by a neighbor is even worse. Luckily, SERVPRO of Yorba Linda/Brea is an expert at removing water damage no matter where the root cause of it comes from. 

A homeowner in Brea called us after a neighbor’s slab leak flooded her home as well. This caused damage to the family room walls and the flooring and walls of the bathroom, closet and hallway. When she discovered the damage, she called SERVPRO of Yorba Linda/Brea to remove the damage. 

Once we received her call, we sent Crew Chief, Cesar Arcila, out to the home right away. After inspecting the home, he explained in depth to the homeowner just exactly what needed to be done. Once she agreed to the work, our team got started. We removed and dried in place all of the damp materials so that there wouldn’t be any chance for mold to grow.  

The homeowner was very happy with our work and knew that if there were any other water damage problems in the future, she’d call SERVPRO of Yorba Linda/Brea! 

It doesn’t matter where or when water damage to a home strikes, it always leaves the homeowner feeling stressed and anxious about the state of their home. Fortunately, SERVPRO of Yorba Linda/Brea is here to help minimize those feelings and remediate the water damage as fast and as smoothly as possible. Contact us today for any of your water damage needs! 

Fridge Failure Leads to Water Damage

4/4/2016 (Permalink)

Kitchens have so many appliances, it seems like only a matter of time before one of them ends up leaking, breaking or failing completely. When appliances do fail, oftentimes water damage is the first symptom. This is where we come in. At SERVPRO of Yorba Linda/Brea, we know how to handle your water damage in the safest way possible, while still keeping removal to a minimum. We also understand that water damage is stressful, so we do everything in our power to keep you calm and your home in one piece.

A homeowner in Yorba Linda called us recently looking for help. She’d noticed some of the flooring in her kitchen was consistently wet, and the source of the water seemed to be coming from her refrigerator. She’d already called out a handyman, who had fixed the leak in the refrigerator but told her she would need a professional water damage company to come out to the home and fix the rest of the damage. With this advice, she called her insurance agent and asked for a referral. Our name was the first to come up.

Once the call came through, we immediately dispatched our Project Manager, Jonathan Arcila, to the home. Jonathan found that in addition to the kitchen, the hallway had also been affected. He knew it would be a quick and easy job for us at SERVPRO of Yorba Linda/Brea! He called our Crew Chief to come to the home and lead our technicians in the removal. 

Our technicians ended up going in and extracting all the water in both the kitchen and hallway. From there, we felt that we would be able to dry the home out completely without any removal, so we set up our equipment and looked to see if everything would dry in place. Sure enough, everything immediately responded to our equipment! This meant we did not have to remove anything, and all the tile and drywall was able to be saved.

The homeowner was thrilled! She knew the damage could have been so much worse if we had not responded so quickly and taken immediate action. She told us that she would be telling all her friends about us!

Double Pipe Leak Causes Water Damage in Yorba Linda Home

4/1/2016 (Permalink)

Normally when you think of a pipe leaking and causing water damage to your home, you would expect to find the damage in the kitchen or bathroom, where there are direct pipes. But what most people don’t realize is that plumbing runs through the walls of rooms that don’t have any direct pipes at all, like the living room or family room. This is no surprise for our team at SERVPRO of Yorba Linda/Brea, as we have seen this dozens of times and know just how to handle it!

We recently received a call to investigate water damage done to a home in Yorba Linda. The homeowner discovered moisture on the walls of her family room and bonus room. She was left extremely confused since the two rooms were not connected. Having no idea where the water damage came from, she knew she needed professional help. Being a past SERVPRO of Yorba Linda/Brea client, she knew just who to call.

Once we received the call, we quickly dispatched Project Manager, Cesar Arcila, to inspect the home. After his inspection, he determined that she not only had one pipe leaking, but two and that it had been going on for a long period of time. Cesar called out Crew Chief, Edwin Ramirez, to come to the home with his team to get things cleaned up and dried out.  

They started by removing the soggy drywall, which then exposed the damaged pipes. They advised the homeowner to have a plumber come out and replace the two pipes that were leaking. Unfortunately, the pipes had been leaking for so long that it had soaked the pad and was seeping up into the carpet, which meant that both would have to be removed. Once the demo was done, we placed down air movers and dehumidifiers to remove the moisture and make sure everything was dry.

This homeowner was just as happy with our services this time as she was the first time she called us. She was so thankful that we were able to take care of her water damage quickly. She told us that she was definitely a SERVPRO of Yorba Linda/Brea customer for life!

Drain Leak Means Water Damage in Murrieta

3/28/2016 (Permalink)

There are so many pipes in your home, it seems like only a matter of time before one breaks, especially when it comes to bathrooms and kitchens. It only takes one leak to ruin your home, and with appliances covering what seems like every square inch, the likelihood of a leak is pretty high. Thankfully, that’s why SERVPRO of Yorba Linda/Brea is around! One call to us and we will immediately send one of our talented technicians to your home to keep you and your home as safe from harm as possible. 

A home in Murrieta recently contacted us with a problem: her upstairs bathroom drain had started to leak. She’d noticed that the floor in her bathroom was consistently wet and knew she would need some sort of professional to come out and take a look. She’d initially called her plumber, who diagnosed the leak and told her to call SERVPRO of Yorba Linda/Brea to get the water damage removed.

She gave us a call and we were able to immediately send our Project Manager out to take a look. He found that the water damage had leaked into the hallway and down into the living room on the first floor. He knew our team would be the best for the job, so he called our Crew Chief, Uriel Valencia, and our team of technicians to come out to the home.

Uriel directed our technicians to remove some of the drywall in the hallway and living room. From there, we set up some drying equipment to keep everything from growing any sort of mold or mildew. We were able to thankfully save everything in the bathroom.

The homeowner was so happy with our work! She was glad we were able to send someone out so soon and save her home from any further water damage. She told us she would most certainly use our services again in the future if she found any other water damage!

How to Deal with Water Damage After Flooding

3/28/2016 (Permalink)

Water damage caused by a natural disaster can be devastating, especially since the homeowner has no control over how much damage will be done. With this month’s rain coming and going, more and more homeowners are having to deal with one unfortunate consequence of flooding: water damage to their home. 

While they don’t have control over the natural disaster, homeowners do have control over what water damage remediation company they pick to fix the problem. To get the job done efficiently and correctly, contact SERVPRO of Yorba Linda/Brea, as our team is experienced and available 24/7 to save your home from water damage caused by a flood. 

Areas of the Home to Keep in Mind After a Flood:

1. Check the siding of your home. 

A home’s exterior is made to shelter you from all outdoor forces, including rain or snow. But unfortunately, sometimes the level of outdoor wetness can be too much for your home to handle. When this happens, the siding of your home has the potential to be at risk of exposure to water damage. 

If your home floods, it is possible that it is coming from damaged siding. While damaged siding is not always preventable, it helps to have proper and regular maintenance done to the exterior of your home. This includes a regular paint job and inspections for cracks or gaps between the siding and the doors or windows. 

2. Have the drywall checked out.

One popular place for water damage to set into after a flood is in the drywall. Some warning signs of water-damaged drywall include discoloring or softened areas where your drywall is located. If you suspect that your drywall has been affected by water damage after a flood, be sure to contact a water damage removal professional like SERVPRO of Yorba Linda/Brea to remediate the damage. 

While floods can damage the drywall of a home, some forget that it can also impact businesses as well. Fortunately, SERVPRO of Yorba Linda/Brea remediates water damage in residential and commercial areas, so no matter where the damage is, we can get rid of it. 

We recently had a business in Brea contact us about a flood in its work bathroom, after some employees noticed that the room started to smell of mold. Not sure what to do exactly, the company called SERVPRO of Yorba Linda/Brea to take care of the problem. 

After receiving the call, we immediately sent our Project Manager out to inspect the damage done to the office space. In the inspection, our Project Manager found mold from previous unresolved water damage as well as new damage caused by a flood. After checking out the damage, our Project Manager decided to send our talented team of technicians out to the building to get started on the work.

In the end, we had to remove some drywall, insulation and sinks, as the water damage had been left unnoticed for such a long amount of time. To make sure that no more mold was growing, we ended up sanding all of the studs. Just to make sure that we did everything in our power to eliminate the water damage and mold growth, we also called an environmental company out to the building to check our work. The company said that everything looked great, so we then set up some air movers to clean everything up and complete the job properly. 

The company was very satisfied with our work. In fact, they complimented us on our cleanliness and efficiency. We were happy to be of assistance! 

3. Take control of the flooring. 

An easy way to detect if a natural disaster like a flood has caused water damage to your home is by physically seeing an excess amount of water on your floor. Whether it’s a soggy carpet or a damp hardwood floor, be sure to take control of the damage as soon as possible. The longer it sits there, the further the damage can spread to other areas of the house, only creating more of a headache for the homeowner. The best way to handle this situation is to a call a water damage remediation professional that’s open all day everyday, like SERVPRO of Yorba Linda/Brea, to remove the water damage.  

Whether it is a flood or a simple pipe leak, having to deal with water damage to your flooring is no fun. But we at SERVPRO of Yorba Linda/Brea know exactly how to remediate the damage so the process can go as smoothly as possible. 

A homeowner in Walnut recently called us after they found that a pipe had burst in the wall of their family room. However, the damage had spread to the hardwood flooring, leaving the floor completely saturated. After their plumber fixed the leak, he told the homeowners to give SERVPRO of Yorba Linda/Brea a call to remediate the water damage. 

Once we got off the phone with the homeowners, we immediately sent our Project Manager, Jonathan Arcila, out to the home for a proper inspection. Once he realized that SERVPRO of Yorba Linda/Brea was perfect for the job, Jonathan called our team of technicians out to the home to get to work immediately. 

We ended up removing the drywall and some flooring in the family room, but the flooring in the hallways was completely saved by drying it in place. 

The homeowners were so happy with our work, especially since we were able to save their hallway flooring. They told us they would call us again for any of their water damage removal needs! 

4. Take a look at your fireplace.

While it might not seem like the most obvious place to check, it’s very important to examine your fireplace for any signs of water damage after a flood. 

To escape some dangerous post-flood damage, the Chimney Safety Institute of America has compiled some tips for homeowners concerning floods and fireplaces. Take a look!

• Replace gas fireplace logs. When exposed to water, valves can get clogged and metal parts may deteriorate at a rapid speed. These are two things that no homeowner wants to deal with, so be sure to replace those logs. 

• Replace fireplace wiring and fans. Water and electrical pieces don’t go well together. Be sure to replace these parts before turning anything back on. 

• Call a professional. To make sure that there’s no lasting water damage to the fireplace, have a professional like SERVPRO of Yorba Linda/Brea come out and inspect if there’s been any further damage done to the fireplace and home. 

5. See if the damage has spread to other areas of the home. 

Even if you detect the water damage in one room does not mean that it cannot spread to other areas of the home. In fact, the longer you wait to remediate the damage, the more it will spread to other rooms and areas of your home. That’s why it is so important to have a professional come to your house as soon as you discover the damage. 

While You Wait…

If a flood has affected your home, there are a few things that you can do to make your home as safe as possible while you wait for SERVPRO of Yorba Linda/Brea to get to your house: 

1. Turn off your electricity. 

As we mentioned earlier, water and electricity do not mix, so be sure to turn your electricity off until the problem is completely remediated. 

2. Tell everyone that it’s not a sanitary space. 

Being exposed to an excess amount of water from a flood is not healthy. It’s especially important to tell kids that it’s not a place to play in and that it can even make you sick! 

3. Try to locate the source. 

If possible, try and find out where the burst of water is coming from. That way, you are able to eliminate any further damage from spreading. 

We at SERVPRO of Yorba Linda/Brea hope that these tips will be able to help you and your family if you are ever victims of water damage caused by natural flooding. No matter where the source comes from, SERVPRO of Yorba Linda/Brea can help with any of your water damage remediation needs! 

Water Damage Calls for SERVPRO Help in Walnut

3/21/2016 (Permalink)

When it comes to water damage in your home, we at SERVPRO of Yorba Linda/Brea understand that you want us to save as much of your home as possible. We will always do everything in our power to save as much of your home as possible. With that being said, if we believe that leaving some part of your home untouched could mean danger in the future, we would insist on removing it. This is because our first priority is the safety of you, your family and your home.  

However, we don’t always have to remove pieces of your home to get rid of the water damage.  A homeowner in Walnut recently reached out to us after he’d noticed some of the flooring in his kitchen was buckling. He immediately knew he would need a specialized water damage company to come out and help him get the removal completed. A quick search on Yelp told him that he would find the best service at SERVPRO of Yorba Linda/Brea, so he gave us a call.

Our Project Manager, Uriel Valencia, was the first out to the home. His initial inspection showed that the homeowner was indeed dealing with a slab leak in the kitchen, but thankfully SERVPRO of Yorba Linda/Brea would be able to help. Uriel called our team of technicians to come out and start the work. As this was happening, the homeowner had one request: to please save his granite counters, if possible. We told him we would do everything we could and started the work.

We ended up going in and removing all the lower cabinets as well as some flooring. We also sanded some of the studs underneath the counters to make sure there was no possibility of mold growth in the future. Thankfully, during this process, we were able to float the granite counters, so there was no problem saving them.

The homeowner was so happy! He had spent so much money on his granite counters, so he was glad he would not have to pay to replace them. He loved our work and told us he would certainly be calling us again in the future if he needed any other water damage help!

SERVPRO Discovers a Pinhole Leak in a Yorba Linda Home

3/18/2016 (Permalink)

The tiniest of leaks can lead to a big water damage restoration job. But here at SERVPRO Yorba Linda/Brea, we are equipped to handle anything that comes our way.  Every job is unique in the water damage that it creates and the longer it goes undetected, the worse it becomes.  Be sure to call SERVPRO of Yorba Linda/Brea at the first sign of moisture.  We are here 24/7, ready to rescue you.

A homeowner in Yorba Linda called us out to help them locate the source of the water damage that they’d discovered.  The problem was that the water had traveled to so many rooms, they couldn’t figure out where it was coming from.  Our technicians at SERVPRO of Yorba Linda/Brea are highly trained for this kind of investigative work.

We quickly dispatched the call to Project Manager, Jonathan Arcila to assess the situation.  The water damage had spread through the family room, kitchen, a bathroom and two hallways. Jonathan called on Crew Chief, Jose Melgar to come out with his team to start the demo and find the leak.  They began by removing the drywall in all of the affected areas, which revealed a tiny pinhole leak in a pipe running through the walls.

Since the homeowner had two foreign exchange students living with her, she thought it would be best if they all stayed in a hotel while the work was being completed. Because of this, our crew had to wait a few days to start the water damage restoration process.  Once the homeowner was ready for us to begin working, we dove right in with seven air movers and three dehumidifiers to make sure all the moisture was removed from the home.  Any moisture left behind can lead to mold growth.  

Although we were unable to save the hardwood flooring, the homeowner was extremely pleased with the efficiency and professionalism of our entire staff.  She told us that she would definitely call SERVPRO of Yorba Linda/Brea in the future if she ever needed our water damage restoration services again.

SERVPRO Called after Homeowner is Unsuccessful at Water Damage Removal

3/18/2016 (Permalink)

Water damage is scary business. Not for us, but for the homeowners. Seeing your home flooded or damaged is never fun. You’ve put so much time and effort into making your house a home, so seeing it crumble is terrifying. But no need to worry: at SERVPRO of Yorba Linda/Brea, we always have your back. We are always ready to look into any water damage issues you may have. It is also much better to call us sooner rather than later. So as soon as you notice any amount of water damage in your home, call us so we can take care of cleaning it up. 

A homeowner in Anaheim learned this the hard way, unfortunately. They had noticed some water damage in their living room, but thought it was something they would be able to clean up by themselves. They kept trying over the span of two weeks to clean it up, but the damage never completely dried. It was then when the homeowner knew that he needed to call a professional. He did a quick Google search to find the best water damage company in the area and found that SERVPRO of Yorba Linda/Brea was the overwhelming answer. He gave us a call and we were able to send someone out immediately.

Our Project Manager, Cesar Arcila, was the first one on the scene. The homeowner asked us to perform our free inspection and give them any advice we had. Cesar took a look at the water damage and found that it had affected the living room, dining room, hallway and hallway closet. Since it had been two weeks, the damage was substantial. He recommended the homeowner claim the damage to his insurance and see what they could do. Thankfully, the insurance company was able to cover the entire cost for us to dry the area the right way.

We had our technicians come out and start the work as soon as we had the okay. We went in and ended up removing some of the drywall in all rooms. Thankfully, we were able to save the entirety of the flooring. 

The homeowner was so happy with our work! He told us he wished he had called us sooner, as maybe the damage would have been less and easier to clean up. He promised to make sure we were the first call next time he needed any water damage help.

Two-Story Flood Means Water Damage in Yorba Linda

3/9/2016 (Permalink)

Multiple-story homes get dangerous when it comes to dealing with water damage. The main issue is that if a pipe leaks upstairs, the chances are high that it will leak through the floor and onto the ceiling of the rooms below, potentially damaging twice as many rooms as it would in a single-story home. At SERVPRO of Yorba Linda/Brea, we understand the urgency of coming out to a home as soon as a call comes through. That’s why we are available to come out to your home 24 hours a day, 7 days a week to stop the water damage before it spreads.

But sometimes we are not so lucky to receive the call in time to stop the damage before it spreads to other areas of the home. This is what happened recently with a Yorba Linda home. The homeowners had their upstairs toilet overflow and flood almost the entire upstairs. The damage had already started leaking to the downstairs as well, so they knew they had to act fast. Having seen our vans all around the area, the homeowners called SERVPRO of Yorba Linda/Brea for help. 

We immediately dispatched our Project manager, Cesar Arcila, to the home. His inspection showed that the upstairs bathroom, the stairs to the downstairs and the downstairs kitchen, hallway, bathroom, office and laundry room had also all been affected. He knew it would be a job SERVPRO of Yorba Linda/Brea could handle, so as soon as he got the okay from the homeowner, he called our Crew Chief and team of technicians to come start the work.

We ended up removing the laminate flooring in the kitchen and hallway bathroom, carpet on the stairs, laminate and baseboards in the laundry room and baseboards in the originating bathroom. Thankfully, we were able to save the entirety of the drywall and carpet in the living room and office. To finish off the job, we set up our drying equipment to ensure that everything dried properly.

The homeowner was thrilled with our work. He knew the damage was severe, but the fact that we were able to save anything at all made him so happy. He gave us a great score on our final survey and promised to tell all his friends about our services!

Water Damage’s Impact on Different Materials

3/4/2016 (Permalink)

It doesn’t matter where you find it. The day you detect water damage in your home is never a fun day. Between removing valuable items, figuring out the source of the damage and actually remediating the water damage, it’s no wonder the process can be such a massive headache for homeowners. Luckily, SERVPRO of Yorba Linda/ Brea can help. With our fast response time and superior remediation services, we make sure that the water damage removal process always runs smoothly. 

Part of what makes finding water damage so stressful is the unknown impact the water can have on different materials in your home. That’s why SERVPRO of Yorba Linda/Brea created a list of the effects water damage can have on various home materials. Take a look! 

Flooring

The type of flooring you have will affect the water damage’s impact on your home. Here’s a breakdown of how different flooring options can influence the extent of water damage done to your home: 

Concrete:

While you may not be choosing concrete over carpeting or hardwood floors, concrete is at the base of many homes and lying underneath your carpet. Unfortunately, this material is very unpredictable when water hits it and lets moisture travel far in to those wet areas. In fact, concrete tends to release moisture slower than most other building materials. This is why a remediation company like SERVPRO of Yorba Linda/Brea should evaluate the on-going concrete drying process and try a variety of drying techniques to make sure the material is completely dried. 

Wood: 

It’s important to know that wood is a semi-porous material that, and depending on how much damage there is, it might lead to full removal of the material. Heavy amounts of water can penetrate behind or underneath solid wood flooring. If this happens, the material should be removed in order to expose pockets of saturation and create thorough cleaning and sanitizing. 

A homeowner in Mission Viejo recently contacted us after they noticed that their wood flooring was buckling in their family room. They first contacted their plumber, who detected the buckling was caused by a slab leak underneath the flooring. He suggested that they call SERVPRO of Yorba Linda/Brea to take care of the water damage caused by the leak. 

After receiving the call, we sent our Project Manager, Uriel Valencia over to the home right away. While the damage was more extensive than what the homeowners originally thought, Uriel knew it was a job that SERVPRO of Yorba Linda/Brea could definitely handle. 

Our team of technicians started to get to work immediately. They removed the wood flooring and drywall in the family room, kitchen and office. They then set up some drying equipment to make sure everything was dried thoroughly and correctly.

While the damage was more than what the homeowners’ originally expected, they were happy with our work and knew they had made the right decision in calling SERVPRO of Yorba Linda/Brea for help. 

Laminate: 

Laminate flooring comes in many different types and grades. Depending on its abrasion class (AC) rating, certain laminated flooring can resist different levels of water damage impact. Some grades have high levels of waxes and oils, which can slow down the moisture absorption. However, many laminate flooring that have water damage can lead to deterioration, which is never a good thing. When a large amount of water penetrates under laminate materials, it most likely will have to be removed. 

Vinyl:

Interestingly enough, the elements that make up vinyl do not actually absorb water. However, if for some reason the water penetrates underneath, the vinyl will need to be removed and dried properly under the surface. 

Walls

Another common area to find water damage is within the walls of your home. Whether it’s a pipe burst or flood, the impact water damage can have on different materials in your walls can be tremendous. Here’s a breakdown of those materials: 

Drywall:

Drywall is a porous material, which makes it very susceptible to water damage. While it loses its structural integrity when saturated, it can be regained if dried properly by a water damage remediation company like SERVPRO of Yorba Linda/Brea. 

Drywall is one of the most common places we find water damage in a home. Unfortunately, this water damage can have a huge impact on the home if not taken care of promptly and properly. 

We recently received a call after normal business hours from a homeowner in Placentia, who noticed a leak in their upstairs bathroom. While other companies may only work nine to five, we are available nonstop, so when we received the evening call, we sent our Project Manager, Jonathan Arcila out to the house immediately.  

When he arrived at the home, Jonathan set up initial drying equipment right away, so that the affected drywall and flooring could start drying out before any removal occurred. The next day, our team of technicians began the remediation process. 

We ended up having to remove a little bit of drywall in the ceiling, but fortunately, we were able to save the rest of the drywall and all of the flooring with the help of air movers and fans. 

The homeowners were very happy with our work and loved that we did everything in our power to save the home. They never realized how big of an impact water damage could have on drywall and were pleased with how we handled the situation. They also told us they’d give us a call with any other water damage needs. 

Bricks: 

Because bricks and stonework are typically found on the exterior of a home or fireplace, this type of material is usually exposed to outside forces like wind-driven rain and water vapor. The movement of water in and out of these materials is always considered before a company like SERVPRO of Yorba Linda/Brea starts its drying process. To reduce the amount of water absorption in these areas, consider water drainage, water repellents and treatments, as they can help lower the impact of water damage on these types of materials.  

Insulation: 

Insulation is another porous material, which means when water saturates it, the insulation must be dried or replaced, depending on how much water damage there’s been. 

The way insulation works is that it traps air and tiny air bubbles to keep your home nice and warm. When moisture or vapor hit, the insulation can lose its ability to resist heat transfers. In short, this means that moisture exposure to insulation can hinder its ability to keep your house warm. That’s why it’s so important to have a professional like SERVPRO of Yorba Linda/Brea come out to inspect and remove the water damage done to the insulation in your home. 

Windows & Doors

On a warm day, sometimes there’s nothing better than having a window open and feeling the nice breeze come in your house. However, on a cold day, both windows and doors have the capability of transporting water, whether it’s rain or just vapor, into your home. So can these areas be impacted by water damage themselves? Maybe. 

Depending on what elements make up your doors and windows, its materials can range from semi-porous to non-porous, which will affect how much impact water damage has on those areas of your home. No matter what, it’s always important to try and eliminate outdoor water from coming into your house Be sure that when your windows are shut, there is no air escaping from the outside.

It’s pretty easy to see that water damage impacts all different materials and surfaces in your home, whether they are visible or not. That’s why it’s so important to regularly check your home for leaks or floods. The sooner you detect it, the easier it will be to fix it. But you shouldn’t try and fix it by yourself. Give SERVPRO of Yorba Linda/Brea a call today for any of your water damage remediation needs! 

Language Barrier Does Not Keep SERVPRO from Water Damage Help

3/2/2016 (Permalink)

When it comes to our customer service, we do everything in our power to make sure you get the best service possible. We understand that sometimes this will come with complications. One complication that we sometimes see is a language barrier. Though just about our entire team is bilingual, we certainly do not speak every language out there. However, when we come across a barrier like this, we know how to conquer it. We work closely with the customer to make sure they have everything they need, even if it means taking our time to understand exactly what the customer wants.

A Yorba Linda homeowner called our call center recently looking for help with a water leak in her dining room. She had noticed that the wall was getting soggy and water had started to flood the floors, so she knew she needed help. She’d had a plumber come out and he’d given her the number of SERVPRO’s main call center. When they decided that we were the closest SERVPRO, they transferred the call to us. 

We figured out quickly that the language barrier could be a potential problem if we did not figure something out. For that, we found that email actually worked really well as a means of communication between us and the client. With this in mind, our Project Manager, Cesar Arcila, went to the home to perform the inspection. He found that the dining room, family room, kitchen and living room were all completely flooded. He knew it was a job for SERVPRO of Yorba Linda/Brea.

He called our technicians and Crew Chief out to the home to start the work. First thing we did was remove and relocate some of the furniture to other parts of the house so we could work quickly in those rooms. From there, we ended up going in and removing all the flooring in all the rooms, but thankfully we were able to save the entirety of the drywall.

The homeowner was thrilled with our work. Though understandably upset that the flooring had to be removed, she knew choosing SERVPRO of Yorba Linda/Brea was the best choice she could have made. She told us we would be her first choice next time she had any water damage!

Massive Kitchen Leak means Water Damage in Brea

3/1/2016 (Permalink)

Kitchens and bathrooms are notorious for leaks. With so many appliances using water, it seems like it’s only a matter of time before one breaks. Thankfully, with SERVPRO of Yorba Linda/Brea, this is not a problem you will have to deal with. We pride ourselves on our excellent and efficient service when it comes to water damage. We are familiar with many kitchen and bathroom leaks, so as soon as you notice something leaking in your home, be sure to give us a call. We promise to get to your home as soon as possible to stop the problem and remove the damage.

One Brea homeowner called us recently with a water damage problem in her kitchen. She first noticed the damage when she went into her kitchen after work and saw the wet floor. She immediately ran to the computer to find the best water damage company in the area. Our name was at the top of the list.

As soon as the call came through, Cesar Arcila, our Project Manager, left to the home. His initial inspection showed that 60 percent of the kitchen had been affected, but thankfully the homeowner had called in enough time that the water damage was contained to just the kitchen. When Cesar got the homeowner’s approval on the quote, he set up some initial equipment to keep the damage from spreading and called our technicians to come to the home and start the work.

The homeowner had a very busy schedule that kept our technicians from coming to the home for three days after the initial inspection, but once our technicians were in we got to work. We removed all the cabinets, drywall and countertops. From there, we placed two air movers and one dehumidifier to dry out the kitchen. We also sanded all the studs to ensure the moisture was completely removed.

Our work was more than satisfactory to the homeowner. She was so grateful for our work and promised that she would call us again if she had more water damage.

Homeowner Helps SERVPRO Save Orange Home

2/23/2016 (Permalink)

When it comes to water damage, quick responses are imperative. It is so important to call SERVPRO of Yorba Linda/Brea in order to stop the spread of water damage in your home. A quick response can mean the difference between a quick dry-out or a much larger extraction and removal. No matter the time of day, SERVPRO of Yorba Linda/Brea is always available and ready to help you out, so never be afraid to give us a call. 

A homeowner in Orange contacted us recently to have us come out and look at some water damage in her home. A pipe had burst in their kitchen and was starting to spread. Luckily, the first person the homeowner called was their plumber, who told them to turn off the water. The homeowner did exactly what was instructed and turned the water off so the water damage would stop spreading. From there, the plumber told her to call SERVPRO of Yorba Linda/Brea. 

Though it was after hours, we are always up and ready to help you. The homeowner gave us a call and we sent our on-call Project Manager, Cesar Arcila, to the home. He was able to look over the water damage and saw that it had just started to run into the dining room. He knew SERVPRO of Yorba Linda/Brea would be the company for the job, so he set up some initial drying equipment to keep the damage from spreading and scheduled our workers to come out to the home the very next day.

Our technicians showed up and immediately got to work. We had to remove some laminate flooring from both rooms as well as a little drywall. In order to make sure the drywall was removed safely, we performed an asbestos abatement as well. To finish the job, we set up more drying equipment to make sure everything dried properly.

The homeowner was so happy with our work. She knew that we did everything we could to save her home! We told her that without her quick actions in turning the water off, the damage could have been much worse, so she only had herself to thank. She told us she would absolutely be using our services again in the future.

SERVPRO Saves Home from Ceiling Collapse after Water Damage Issue

2/18/2016 (Permalink)

We can’t stress it enough: do not ignore water damage when it affects your home. Not only can it lead to mold, but it can also literally ruin your home, if it’s a bad enough leak. We have seen so many cases where floors buckle or ceilings collapse because the water damage was so severe. As soon as you notice any sort of leak in your floor or wall, give SERVPRO of Yorba Linda/Brea a call. We will do everything we can to save your home from the perils of water damage.

A homeowner in Yorba Linda recently called us after hours to get us out to her home. She had noticed her upstairs bathroom was flooding after a pipe leak, but thought she had been able to stop the water. Unbeknownst to her, the water was leaking through the floor and to the ceiling of the garage underneath. She knew that she needed a water damage company to come out and inspect the home, so she called SERVPRO of Yorba Linda/Brea.

Even though it was after regular business hours, we always have someone on call and ready to come by your house if need be, so when the call came through, we dispatched our Project Manager, Cesar Arcila. Cesar went to the home and performed an inspection. The inspection showed that the garage ceiling was so saturated with water that if they didn’t act quickly, the ceiling could completely collapse. He explained to her the importance of getting the work started as soon as possible, so she accepted our quote and told us to get to work.

Our Crew Chief and technicians made it out to the home quickly. We ended up removing the entire ceiling in the garage, thankfully before it collapsed. We then set up a bunch of drying equipment and drying chambers to air the rest out safely. We were even able to save the tile in the bathroom!

The homeowner was so happy with our work. She knew she had made the right decision by choosing SERVPRO of Yorba Linda/Brea to get her water damage removed. She told us that she’d absolutely be using our services again to save her home!

Water Leaks Cause Major Water Damage in Homes Across Orange County

2/17/2016 (Permalink)

Finding out you have a water leak of some sort in your house in never a good thing. It doesn’t matter if it’s a pinhole leak or a shower leak, cleaning up the resulting water damage can be challenging for any homeowner to take on by themselves. But fortunately, homeowners have an alternative option. They can call a professional water damage remediation company like SERVPRO of Yorba Linda/Brea for assistance. Our expert team of water damage specialists will remove any and all signs of water damage from your home in no time at all. If water damage is ruining your home, contact SERVPRO of Yorba Linda/Brea today!


While water damage can be caused by natural floods and other occurrences, we oftentimes see homes affected by some sort of water leak in their house. Here are just a few recent stories of water leaks causing havoc to our customers’ homes.


Shower Leak Causes Damage in Anaheim Home


A homeowner recently called our call center after finding water damage in his bathroom. He contacted his plumber for assistance in detecting the leak and repairing it. The leak ended up being in the shower pipe, which resulted in water damage to multiple rooms of the house. Not sure how to clean up the water damage on his own, he asked his plumber for a water damage remediation company referral. Who did he recommend? SERVPRO of Yorba Linda/Brea.


After talking to the homeowner on the phone, we immediately sent one of our Project Managers out to inspect the damage. His inspection showed that there was damage in the bathroom, kitchen, entryway, living room and dining room. While the damage had spread to lots of different places, he knew that SERVPRO of Yorba Linda/Brea could remediate the damage in no time at all. That’s when he called the rest of our crew out to begin the cleanup process.


Once our team of technicians made their way over to the house, we started the remediation process by removing the damaged drywall in the affected areas. We then placed dehumidifiers and air movers every damaged room, in hopes to dry out the water damage. Fortunately, that worked and no further removal was necessary!


The homeowner was very happy with our work. He especially appreciated that there was little removal required. He let us know that if water damage ever affected his home again, he knew exactly who to call: SERVPRO of Yorba Linda/Brea.


Pinhole Leak Leaves its Mark in an Orange County Home


Our call center also received a call from a homeowner who’d detected a pinhole leak in her house. She explained that the leak had affected most her home. Not sure how to remediate the damage on her own, she contacted her insurance agent, who then referred her to SERVPRO of Yorba Linda/Brea.


Our Project Manager, Edwin Ramirez, was the first to arrive at the home. Upon his arrival, he performed an initial inspection, in which he detected water damage in the laundry room, garage, office, closet, pantry, hallway and living room. He knew that our team was capable of removing every ounce of water damage from this home, so he contacted the rest of our crew and asked them to make their way over to the home so we could start the removal process.


We began the remediation process by removing some drywall, baseboards, carpet and toe kicks in the affected areas. We then set up multiple dehumidifiers and air movers in all the affected rooms. We were out there for seven days, and by the time we were done, every sign of water damage was completely gone.


The homeowner was very appreciative of our work. She even gave us all tens on her customer survey!


Slab Leak Causes Issues for One Orange County Homeowner


Another homeowner contacted us after finding a slab leak – and water damage – in his kitchen. He knew he couldn’t remove the damage on his own, so he decided to call our call center for help. We were at his house that same day.


Our Project Manager, Gilbert Julian, was the first to arrive at the home. To see exactly what the water damage had affected, he first performed an initial inspection. It looked as the though the kitchen was the only affected space in the home. However, Gilbert knew that the longer the water damage sat there, the further it could spread to other areas of the home. That’s when he contacted the rest of our crew so we could get started on the cleanup process. 


When our crew arrived, we first removed the affected drywall. Then, we suspended the granite countertop on the island. To make sure that every ounce of water damage was removed, we set up one large dehumidifier and four air movers.


In the end, we were able to remove any and all signs of water damage from the home. This made the homeowner very happy. In fact, in their customer survey, the homeowner noted how excellent our customer service was. We were happy to help!


Don’t let any type of water leak ruin your home with water damage. As soon as you detect any sign of water damage in your home, contact SERVPRO of Yorba Linda/Brea. Our team will make our way over to your home in no time at all and remove any and all signs of water damage. To learn more about our water damage remediation services, give us a call today!

Top 10 Most Popular Places to Find Water Damage in the Home

2/17/2016 (Permalink)

A homeowner never forgets that awful moment when they realize that their home has been affected by water damage. Whether it’s caused by a broken pipe, a slab leak or flooding, finding water damage in your home is never fun. While not all types of water damage is avoidable, knowing the most popular places where water damage occurs can be helpful in detecting and preventing further water damage to your home. SERVPRO of Yorba Linda/Brea has compiled a list of the top 10 most popular places to find water damage in your home. 

1. Have you checked your roof? 

A homeowner’s roof is the shield against all outdoor threats, like rain or snow. When that shield is damaged, it opens the entire house up to being affected by water damage. Be sure that your roof receives the proper maintenance it needs so you can prevent water damage from entering your home. 

How SERVPRO of Yorba Linda/Brea was able to save a home from a leaking roof: 

SERVPRO of Yorba Linda/Brea received a call from a homeowner in Corona who noticed that there was a water stain on the ceiling. Wanting to make sure it wasn’t something too serious, he reached out to SERVPRO of Yorba Linda/Brea to have us see if it was anything to worry about. 

We sent our Project Manager, Chris Trejo to the home to complete an inspection. After looking around, he found that there was actually water damage all the way through the garage ceiling and walls, stemming from holes in the home’s roof. 

After the inspection, Chris called our technicians out to immediately remove the water damage. They dried everything they could in place and then removed some of the drywall and the ceiling in the garage. After that, they dried everything again, in order to remove the threat of mold. 

The homeowner was so appreciative of our work and quick response time. While he wishes he had checked the roof sooner, he couldn’t have been happier with the work that SERVPRO of Yorba Linda/Brea performed on his house. He let us know that if there were any other water damage issues in his home he would give us a call! 

2. Do you have any leaking pipes? 

A pipe leak is one of the most common ways a house can be affected by water damage. That’s why it’s so important to regularly check your pipes to make sure that there are no leaks or ruptured pipes.

 3. Is your washing machine malfunctioning? 

When it’s working correctly, a washing machine is a great thing. But when a hose breaks during a wash cycle, this allows for a major amount of water to enter your laundry room area, causing a potential for water damage. Just to be safe, it’s helpful to pull the washing machine out a bit and check to make sure everything is undamaged, secure and in tact.

 4. Are your windows not shutting properly? 

Windows can add lots of natural light as well as bring charm or character to a home. But when the windows are not sealed properly, there is room for lots of damage to be done. Make a habit in checking to see if your windows are closing properly. To check, place your hand over where the window closes. If the window is shut entirely and you can still feel a draft, it is important to have it fixed as soon as possible. The last thing you want is water or moisture coming into your house because of a faulty window. 

5. Is the caulking in your shower starting to down? 

As a shower ages, its caulking starts to deteriorate, which can lead to the caulking being brittle, eventually causing a leak. If this starts to happen, you are at a greater risk of water damage affecting your bathroom area.  In order to avoid this from happening, take a look at the seal in your shower and inspect for weak points where damage could possibly occur. If you find any areas that are weak, be proactive and fix the area. On top of that, be sure to check around the outside of the shower, as that can be a good indicator of a leak. 

6. Do you have a flood in your basement? 

A basement flood can happen for many reasons. El Nino might have hit your house really hard, there might have been a sewage backup, or even a simple pipe bursting in your home; these are all ways a homeowner’s basement could possibly flood. Unfortunately, all of these situations are not really preventable, so the best thing you can do is be on top of handling the water damage. If not handled quickly, that flood can turn into extensive water damage. 

If your basement has been affected by a flood, install a sump pump. While it cannot completely rid your home of the damage, it can help reduce the water damage. Then be sure to call SERVPRO of Yorba Linda/Brea so we can take the proper measurements in completely removing the water damage from your basement. 

How SERVPRO of Yorba Linda/Brea has been able to help remove water damage in a basement:

A homeowner in Brea found a burst pipe in her basement. She was fortunate enough to discover the pipe right after it had happened. Knowing that a burst pipe could heavily affect her basement, she called SERVPRO of Yorba Linda/Brea for help. 

After getting the call, we sent over one of our production managers to inspect the home. He determined that there was a leak in the pipe. We recommended that a plumber take care of the pipe, while we work on removing the water damage in the basement. Because she detected the leak so early on, we only had to remove a section of drywall on one wall and then set up fans to dry out the damp areas of the room. Our restoration process went smoothly and the homeowner was so happy with the work that we completed for her! 

7. Is the area around your toilet wet? 

A toilet leak is one of the harder water leaks to find, due to how close it sits next to the shower. Many mistake a toilet leak for water dripping after taking a shower. Because of this, it’s hard to distinguish a toilet leak from dripping water from taking a shower. To minimize potential water damage to your bathroom, be sure to inspect the toilet area on a regular basis. 

There are many reasons as to where a toilet leak can stem from. It can come from an overflowing toilet, a lose hose in the toilet’s system, cracks in the bowl of the toilet, or even old caulking. No matter where the toilet leak originates from, it can be agreed that it is never fun having to deal with a leaking toilet’s consequences, so be sure to check these places frequently and seek assistance if you notice any extra water. 

8. Have you checked underneath the kitchen sink? 

Whether there is a leak in your sink pipes or not, the area beneath your kitchen sink provides the perfect location for water damage and mold to grow. Think about that environment: it’s warm, humid and not a lot of air passes through that area. These are all elements that would welcome mold and water damage as a guest. If on top of that you have a pipe leak or a loose washer, the likelihood of water damages forming in that area is that much greater.  While it’s not always avoidable, try not to overcrowd the cabinet and look under the items placed in the cabinet for any possible water damage. Doing this can’t always stop the formation of water damage, but it can definitely help locate the damage a lot sooner. 

9. Is your refrigerator working correctly? 

If your refrigerator or freezer is leaking, you may have a broken hose or a malfunctioning ice cube maker. A leak like that typically results in a pool of water underneath your refrigerator, which can cause water damage to your kitchen. Check below the refrigerator every once and a while to be sure that your refrigerator is not leaking. If your refrigerator is old and tends to malfunction, it is important to check it even more often.

10. Have you looked at the base molding in your bathroom?

Taking a shower or bath can be a time for relaxation. The steamy, warm water can feel great, especially after a busy and hectic day. But it’s important to make sure you are ventilating the room with an open window or fan, as the moisture of the shower or bath can cause water damage to your bathroom. 

While the base molding might seem like an odd place to check for water damage in a bathroom, the moisture from taking a bath or shower can evaporate into the paneling and cause damage behind it, resulting in water damage to the base molding. Check the base molding for loose areas in the panel, mold and discoloration, as these are all signs of water damage. 

 We at SERVPRO of Yorba Linda/Brea know that sometimes, water damage is unavoidable. But we are confident that by checking these places listed above more frequently will help homeowners detect signs of water damage sooner, hopefully resulting in less damage to your home. If you find any water damage in your home, contact SERVPRO of Yorba Linda/Brea today! We’re happy to help with any and all of your water damage restoration needs! 

Ladera Ranch Home Saved from Water Damage

2/15/2016 (Permalink)

When it comes to water damage, we at SERVPRO of Yorba Linda/Brea know how to handle it. We take serious measures to get done what needs to be done. Sometimes this just means setting up some of our high-powered equipment to dry everything in place, other times it means some removal of drywall or flooring to make sure your home stays safe in the future. If we feel something cannot be dried in place, we would rather remove it entirely from your home than have it be a threat for mold or a danger to your family in the future.

A home in Ladera Ranch called us recently needing our help after a slab leak. The homeowner had noticed some soggy drywall low on the wall in his hallway but was unsure where it originated. He called his plumber, who diagnosed the slab leak and told him he would absolutely need a water damage company like SERVPRO of Yorba Linda/Brea to come out to the house and take a look at the affects.

The homeowner called us and we were able to immediately dispatch our Project Manager, Uriel Valencia to the home to perform an initial inspection. Uriel found that the damage extended from the hallway to the bedroom and closet. He knew SERVPRO of Yorba Linda/Brea would be able to take care of the job, so he called our Crew Chief to lead the technicians in the removal of the damaged area.

Our technicians got to work as soon as they arrived at the home. We ended up removing some of the baseboards in each of the affected rooms and we drilled a few holes to get some ventilation through the walls in order to dry them more thoroughly. From there, we were able to dry the drywall, carpet and pad in place. 

The homeowner told us he could not have been happier with SERVPRO of Yorba Linda/Brea and that he would be telling all his friends about our work.

Slab Leak Affects Riverside Kitchen with Water Damage

2/9/2016 (Permalink)

Water damage can happen to anyone at any time. Thankfully, you always have SERVPRO of Yorba Linda/Brea at your disposal for any of your water damage remediation needs. Some of the calls we receive lead to projects that can be completed within a day or two, but others take a little bit longer. Depending on the damage, we will make sure to be at your house until the water damage is completely removed and safe for future living. We pride ourselves on our efficiency, so taking too much time should not be much of a problem.

A homeowner in Riverside recently contacted us with a slab leak. His first call had been to his plumber, who came out and diagnosed the leak after the homeowner had noticed some damp laminate flooring. From there, the plumber told him that he needed to call a water damage company to take a look. The plumber recommended that he call SERVPRO of Yorba Linda/Brea. 

We immediately dispatched our Project Manager, Jonathan Arcila, to the home to take a look at the damage. He found that the kitchen was luckily the only room affected, but unfortunately the damage was pretty extensive. Jonathan called our Crew Chief and technicians out to the scene to get the work started. 

Our technicians ended up removing the lower cabinets as well as some drywall and laminate flooring. Then we set up air movers and dehumidifiers to make sure everything was completely dried all the way through and that mold would not be a threat in the future. Between the removal and the drying, the entire project took a full eight days to complete. 

The homeowner was so happy with our work! Though it was a long eight days for him, he knew his home was safest in the hands of SERVPRO of Yorba Linda/Brea and he would absolutely be calling us again in the future.

Homeowner Refuses Drywall Removal after Water Damage

2/3/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we do everything in our power to keep your house as destruction-free as possible. We are never going to remove parts of your home without knowing for sure that they have to be removed. We do what we can to not remove anything, but most times it’s not possible to dry everything in place. If something is too saturated with water, we have to remove it for the safety of you and your home. If we don’t, you could end up with serious mold growth, and that’s never good.

A homeowner in Carson recently reached out to us wanting to know if we could help him with some damage in his kitchen. He had just had a plumber out that told him he had a slab leak and some extensive water damage that needed to be fixed. The plumber referred him to SERVPRO of Yorba Linda/Brea, but the homeowner’s insurance agency had insisted that nothing be removed or demoed in the process. 

He gave us a call to see if we could do the job. Our Project Manager, Jonathan Arcila, was the first to make it out to the home. He found that more than the kitchen had been affected; the dining room and pantry were in danger as well. He took the homeowner’s request to heart, but knew it would be a difficult job to do without any demo. He called our Crew Chief and technicians out to the scene to get the job started.

We set up multiple air movers and dehumidifiers to get everything dried, and from there it’s nothing more than a waiting game. There were a few pieces of drywall that were completely saturated, but the homeowner stuck firm to his no-demo rule. Because of this, the home took much longer to dry out than others and can still be a threat in the future.

That said, the homeowner was so happy with our work. He told us he was incredibly pleased with the efficiency of our work and gave us a perfect score on our survey!

Water Heater Causes Water Damage throughout Home

2/1/2016 (Permalink)

Without a water heater, you end up with only cold water in your home. It seems like an obvious statement, but you never realize how much hot water you use until it’s gone. No warm water while washing your hands, no hot showers, no dishwashing, no laundry. More than that, when it breaks and leaks, you then have water damage to deal with on top of everything else. Sometimes it’s just easier to call a water damage company like SERVPRO of Yorba Linda/Brea to get the problem taken care of.

A homeowner in Placentia called us recently with a request to help him clean up the leak from his water heater. He had noticed the living room had wet carpet and could tell it was spreading fast, so he had called his insurance agent to get a good referral. His insurance agent had recommended calling SERVPRO of Yorba Linda/Brea, as we had a great reputation and were on the list of trusted vendors. 

As soon as the call came in, our Project Manager, Uriel Valencia, went to the home to take a look at the damage. He found that the water heater had leaked from the garage to the living room, hallway and laundry room. But no job is ever too big for SERVPRO of Yorba Linda/Brea, so Uriel called our Crew Chief, Jose Melgar, to the home to lead our technicians in the removal process. Until they got there, Uriel set up some drying equipment to get the process started.

Our technicians arrived and immediately got to work. They ended up removing some drywall in the hallway, but thankfully due to our high-powered equipment, we were able to save all the tile in all three rooms. At the end, we set up some more equipment, this time including dehumidifiers and air movers, to ensure there was no further damage or threat of mold.

The homeowner was so happy with our work! He loved that the removal was minimal and told us he would absolutely be using our services again in the future if needed.

Kitchen Sink Leak Means Water Damage in Fullerton

1/25/2016 (Permalink)

How often do you really inspect the pipes under your sink? Probably rarely, if ever, right? Unfortunately, though it seems easiest to proceed this way, leaks in the kitchen are notorious for causing a lot of damage. Not necessarily because they flood, but because the leaks are slow and can contribute to mold damage. As soon as you notice there might be something wrong with your pipes, whether you’re just noticing some damp materials under your sink or you’re hearing a consistent drip, give SERVPRO of Yorba Linda/Brea a call today.

A homeowner in Fullerton recently gave us a call after they found a larger leak under their sink. They noticed there was damage in the adjacent room and wanted to ensure the damage would not be severe. They first called their insurance agent, who told them they should call SERVPRO. The homeowner called our main call center, who then was forwarded to us as we were closest. We at SERVPRO of Yorba Linda/Brea knew we should send someone to the home as soon as possible.

We immediately dispatched our Project Manager, Uriel Valencia, to the home to perform the initial inspection. He found that the pipe leak had spread to the kitchen, master bedroom and master bathroom. Thankfully, he found no signs of mold. From there, he called our Crew Chief and technicians out to the home to start the work.

Our technicians ended up going in and removing some of the padding in each of the rooms, but thankfully everything else—the carpet, the drywall and the bathroom vanity—all were able to be saved without any removal. Our technicians set up some drying equipment to make sure everything dried in place.

The homeowner was so happy with the work we did! She told us she would happily use our services again in the future and would tell all her friends to give us a call with any water damage issues. 

SERVPRO Saves Placentia Home from Serious Water Damage

1/20/2016 (Permalink)

At SERVPRO of Yorba Linda/Brea, we do everything we can to ensure that you and your home are safe from the threats of water damage and mold. We work fast and efficiently so that your home is not just safe to inhabit, but safe for the future. We work hard to save as much of your house as possible, but also understand that your safety comes first. If we believe a part of your home won’t dry completely, we will absolutely remove it so it never becomes a threat to your health. 

A Placentia homeowner called us recently with a pipe burst. He found one day that the laminate flooring in his master bedroom was wet, but he was unsure where the water was coming from. He called his insurance adjuster first, who recommended that he call SERVPRO of Yorba Linda/Brea to perform an inspection. He followed those instructions precisely and gave us a call. 

Immediately, we dispatched Jonathan Arcila, our Project Manager. Jonathan found that in addition to the master bedroom, the family room, hallway, hallway bathroom, kitchen, master bathroom, master closet and office all had water damage from the pipe burst. He knew it would be a job for SERVPRO of Yorba Linda/Brea.

He called our technicians, knowing we would get there quickly and be able to fix the water damage. As promised, our technicians arrived promptly and started work. We ended up removing some of the laminate flooring in the master bedroom, master closet, family room and office. Other than that, we were able to save the entirety of the flooring in the remaining rooms as well as some drywall. In order to dry it in place, we set up some drying equipment and dehumidifiers to prevent the wetness from growing mold.

The homeowner loved our work. He was happy his adjuster had referred us, as we saved so much of his home and finished the job as quickly as possible. He told us he would absolutely use our services in the future!

Supply Line Causes Water Damage on Two Floors

1/19/2016 (Permalink)

Water damage moves fast, and so should you. As soon as you notice you might have some water damage, immediately call SERVPRO of Yorba Linda/Brea. We know how to handle all water damage problems. It’s what we do. But the longer you wait to call us, the less time we have to stop the spread before it gets worse, and the worse the damage the more we have to remove. This can include anything from just spreading from one room to the next to spreading from one floor to another. Call us immediately so we can take care of you and your home.

A homeowner in Fullerton called us recently after the supply line in her bathroom broke and started spreading rapidly. She knew she only had a short amount of time to react, so she called her plumber. Her plumber instructed her on how to turn off the water and immediately came to the home to fix the leak. He then told her she should call SERVPRO of Yorba Linda/Brea to clean up the water damage. 

Immediately, we dispatched our Project Manager, Cesar Arcila, to the home. His initial inspection showed that the leak had started seeping through the floor and into the family room below. He knew SERVPRO of Yorba Linda/Brea would be able to help fix the problem, so he called our Crew Chief, Jose Melgar, to come to the home and lead our technicians in the removal. 

Our technicians arrived promptly and got to work. We ended up removing the tile in the bathroom as well as some of the tile flooring in the family room below. We also ended up removing some of the drywall in each room as well. 

The homeowner was so pleased with our work. She gave us a great score on our final survey and told us she would be using our services again in the future!

SERVPRO Saves Home from Water Damage after Slab Leak

1/12/2016 (Permalink)

Slab leaks are so hard on houses. They start slow and beneath the house, so the leak isn’t always immediately apparent. It only becomes apparent after the damage has been done to your floors, your drywall, your furniture and other parts of your house. No matter how severe the leak, you should always have a professional water damage company out to the home to ensure that everything is dried out as completely as possible. Promptness is key, as the longer you wait, the more likely it is that mold can grow and start to endanger you and your family.

A homeowner in Yorba Linda took this to heart when she noticed a leak coming up through her floors. She knew she would need a professional’s help in removing all of it, but was unsure where to turn. She called her insurance adjuster, looking for some answers. Her insurance adjuster recommended SERVPRO, so she gave a call to our main call center. The call center then forwarded the call to us at SERVPRO of Yorba Linda/Brea, as we were the closest.

As soon as the call came in, we called our Project Manager, Uriel Valencia, to the scene to take a look. He found that there was a slab leak affecting the kitchen, hallway bathroom and closet. He knew it would be the perfect job for SERVPRO of Yorba Linda/Brea. Unfortunately, the homeowner wanted to wait a few days to schedule the appointment because of her busy schedule.

In meantime, we set up some drying equipment to start the drying. If we didn’t do that, the chances of mold being a factor were high. Thankfully, she found time in her schedule to fit us in two days from our original inspection date.

Uriel then called our Crew Chief and technicians out to the scene to get the work completed promptly. Our technicians came in and set up some more equipment to dry everything in place. Thanks in large part to the proactive stance of SERVPRO of Yorba Linda/Brea, the entire drywall and flooring were able to be saved and dried in place.

The homeowner was so happy! She knew the damage could have been so much worse. She promised to give us a call if she needed any other water damage help in the future.

Quick and Easy Water Damage Removed by SERVPRO

1/6/2016 (Permalink)

Sometimes our water damage cases are vast. They flood an entire home, require total furniture relocation as well as water extraction and drywall removal. But other times, water damage is simple. A pipe breaks, we’re called, we come out and fix the problem, the homeowner leaves happy. Though we appreciate each and every call and work just as hard on every case we get, we know the smaller cases mean a better situation for the homeowner, which makes us happy for our customers. 

A homeowner in Yorba Linda called us after a slab leak had affected his living room. He initially was unsure exactly where the leak was coming from, but when he saw how his laminate flooring was constantly wet, he knew he needed to call someone. His first call was to his plumber. The plumber came out and diagnosed the leak as a slab leak and then told the homeowner he would need a professional restoration company to come remove the water damage in the home. He recommended SERVPRO.

The homeowner called our main call center, who then forwarded the call to us as we were closest. We immediately sent our Project Manager, Uriel Valencia, to the home to get the initial inspection performed. So we knew what kind of damage we were looking at. Uriel found that the slab leak had affected the living room, family room and kitchen. He knew it would be a job for the expert technicians at SERVPRO of Yorba Linda/Brea, so he called them out.

Our technicians arrived and promptly started the work. We ended up having to remove the laminate flooring in all three rooms as well as some drywall under the sink. To top it all off, we set up some drying equipment to make sure everything dried in place.

The homeowner was very happy with our work! He loved that we came in and took care of his home so well. He knew it was safe in our hands, and he promised to use our services in the future if needed!

Sewage Backups Means Black Water Damage in Brea

1/4/2016 (Permalink)

Sewage backups are a dirty business—literally. Thankfully, we at SERVPRO of Yorba Linda/Brea know exactly how to handle it. When toilets backup or start to overflow, sometimes it’s just a little toilet water that needs to be removed, but sometimes it is infinitely worse. The category of the sewage water (Category 1, 2 or 3) will directly affect how we treat the situation. With Category 1, we clean, disinfect and remove anything too saturated. On the other hand, Category 3 requires us to remove anything the water touched. Category 3 means you, the homeowner, could be in danger if we do not remove everything.

A Brea homeowner recently experienced a Category 3 sewage backup. As with most sewage backups, it originated in the bathroom. It happened while the homeowner was not home, so when she returned it had already spread to other rooms. She knew she would need a professional to help her remove the damage, so she called her property manager who referred her to SERVPRO of Yorba Linda/Brea. 

As soon as the call came in, we sent our Project Manager, Edgar Arcila, to the home. His initial inspection found that the kitchen, bathroom and hallway were all affected. He also determined the water to be Category 3 sewage water, so he informed the homeowner anything the water touched would have to be removed for her safety. As soon as we had her approval (and the approval of her insurance), Edgar called out our technicians.

Our technicians ended up removing the lower cabinets in the kitchen as well as the backsplash and counter tops. From there, they moved to the bathroom where they removed the vanity, tile floor and shower tile. And then finally they moved to the hallway where they removed all the hallway carpet, baseboards and a foot of drywall. Once everything was removed we worked to disinfect every area and then we set up air scrubbers and dehumidifiers to make sure everything was dry and sanitary for the homeowner.

She was so grateful for our work! She told us she could not have picked a better water damage company to come out to her home. Though her damage was extensive, she knew our ultimate priority was her safety and for that, she was grateful.

Slab Leak Ruins Yorba Linda Home

12/29/2015 (Permalink)

Slab leaks are a quiet, home-ruining leak. Unlike pipe bursts, which can be loud and the rush of water might be heard around the house, many slab leaks are slow and quiet. Often times you don’t even notice them until they’ve already made their way through four or five rooms in your home. It will start when you notice something small, like that your hardwood floors are wet or your carpet is saturated. But when you call in a water damage company like SERVPRO of Yorba Linda/Brea, you find that the damage is working its way through the entire home! What do you do in this situation? Sit back and let SERVPRO take care of it.

A homeowner in Yorba Linda recently found that the tile in her dining room was always covered in water. She was unsure why, so she called her plumber to take a look at the pipes. He found that there indeed was a slab leak under her dining room and it was spreading fast. He knew that in order to get the water damage removed and make room for the re-piping he would have to do that the homeowner would need a water damage removal company like SERVPRO of Yorba Linda/Brea.

The call came through and we immediately dispatched our experienced Project Manager, Cesar Arcila. He arrived at the home and performed his initial inspection. He found that the dining room, kitchen and hallway had all been affected by the slab leak and there would definitely have to be some removal. He set up a containment area and called our Crew Chief, Edwin Ramirez, to the home to lead our talented technicians in the cleanup.

As soon as our technicians arrived, they got to work. They first performed a test for asbestos, which came back positive, so we had to perform an asbestos abatement. From there, we removed some of the tile so the plumber could get in and re-route the pipes. And finally, we placed drying equipment to rid the affected areas of any lingering moisture.

The homeowner was so happy with our work! Though disappointed her tile had to be removed, she understood that it was for the safety of her home. She gave us a great review on our final surveys and told us she’d be calling again in the future!

Plumber Refers SERVPRO after Placentia Water Damage

12/23/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we get a lot of our business from referrals. And we appreciate each and every one! Whether it comes from your neighbor, your plumber or your Google search, we love hearing about how you heard about us. One of our most common referrals is from plumbers. They are one of the people that see water damage as often as we do, so to hear from them and to hear that they refer us means so much. It means they trust us with the homes of their own clients. 

Recently, a plumber went to a home in Placentia and, after seeing the damage, gave the homeowner our number. The homeowner found that a pipe had burst in her kitchen and was spreading quickly to the surrounding rooms. She first called her plumber, who was able to come out and fix the pipe. But he knew the water damage would take more than a mop to remove. He told the homeowner to call SERVPRO of Yorba Linda/Brea next. 

As soon as we received the call, we sent our Project Manager, Jonathan Arcila, to the home. He performed his initial inspection and found that the flooding from the kitchen had spread to the family room, hallway and entry. He knew it would be a job for SERVPRO of Yorba Linda/Brea. He called our technicians, who made their way out to the home immediately.

Our technicians started the work as soon as they were given the green light. First, we extracted all water in every room. After that, we ended up going in and removing some drywall in all the rooms and set up air movers to get it all dry. Thankfully, we were able to save tile flooring in all the rooms. 

The homeowner was so happy with our work! He was grateful that we were able to make it out to the home so quickly and get the job completed efficiently. He promised he would tell all his friends about our work and start a new line of referrals!

SERVPRO Saves Drywall and Floors After Water Damage

12/22/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we work hard to save your home. No matter the situation, we understand how difficult it can be to reconstruct your house after water damage. That said, if we at all believe that leaving something could be a danger to your house, we do believe removal is best. Our first priority is the safety of your family and your home. Because of this, an immediate call is imperative if you want to save as much of your home as possible. The second you notice water damage, call us. We will send someone out to your home immediately and get the work started.

A homeowner in Placentia contacted us recently after she noticed a leak in his upstairs bathroom. As a premier water damage company, we are available at all hours of the day. We understand that water damage cannot just wait for regular nine to five hours, so when this homeowner called us after hours, we knew we had to go out immediately. Upon receiving the call, we dispatched our Project Manager, Jonathan Arcila, to the home.

Jonathan made it to the home that same night. He set up some initial drying equipment to start the drying process in the drywall and flooring. He knew we wanted to get as much dried out before we started any removal. From there, we set up an early appointment with the homeowner for the next morning to start the total job.

The next morning, our technicians arrived at the house promptly and got to work. We ended up removing a little drywall in the ceiling so we would be able to inspect the source of the leak and place some drying equipment. Other than that, we were able to save the rest of the drywall and all the flooring with some air movers and fans.

The homeowner was so happy with our work! He loved that we did everything in our power to save the home. He promised to give us a call again with any other water damage needs.

Water Heater Leak Causes Water Damage in Fullerton

12/16/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we do everything we can to ensure that as much of your home is dried in place as possible. We know reconstruction is a hassle, but sometimes there are pieces of the home that cannot be dried in place. But water damage is fickle, and if we believe something is too dangerous to stay in the home. Your safety is our first priority. That said, we can take specific requests if there is something you need saved. We cannot make any guarantees, but we will give out best shot at saving that piece.

A homeowner in Fullerton contacted us recently after their water heater leaked in the garage. Their insurance adjuster had already come out to the house and surveyed the damage. He recommended SERVPRO of Yorba Linda/Brea for the job. The homeowner gave us a call and we immediately dispatched our Project Manager, Uriel Valencia, to the home to perform the initial inspection. Uriel found that the water heater had leaked through the drywall and into the hallway and laundry room.

Uriel talked to the insurance adjuster to see what would be covered. The adjuster explained that the only way the homeowner would be completely covered would be if everything was dried in place. Knowing this, Uriel called our Crew Chief, Cesar Arcila, and asked him to come out to the home to lead our expert technicians in the work that needed to be done. They arrived promptly and got to work.

Knowing our removal needed to be nonexistent, we set up a bunch of equipment to dry out all the drywall in place. We set up equipment in all the affected rooms, including the garage, and were able to dry everything in place.

The homeowner was so grateful for our work. Not only were we able to talk directly to her insurance adjuster, but we were able to comply with all the demands so she would not have to pay anything out of pocket. She promised she would be a returning customer in the future!

Water Damage leads to Mold Damage in Brea Home

12/14/2015 (Permalink)

We discuss it often, but can’t stress the importance enough: water damage needs to be removed as soon as you notice it. And removal of water damage does not mean cleaning it up with a towel or a mop; it means hiring a professional to come out to your home and physically remove all the water and any damage it may have caused to surrounding drywall or flooring. If not, your home could experience mold growth. This mold can cause health effects. As the spores grow and release into the air, you unknowingly breathe them in. 

Thankfully, at SERVPRO of Yorba Linda/Brea, we know how to handle all water damage safely so there is no resulting mold. A homeowner in Brea recently called us after they found a pipe burst in their kitchen. They had initially called their plumber, who fixed the pipe but knew a mop would not be able to clean this mess. He told the homeowner to call SERVPRO of Yorba Linda/Brea. 

Trusting his plumber, he made the call immediately. Upon receiving the call, we sent our Project Manager, Edgar Arcila, to the home. He took a look around the house and discovered that, while this would definitely be a job for SERVPRO of Yorba Linda/Brea, the job was much more severe than the homeowner originally thought. Before the pipe burst, there had been a small leak for a while. This small leak had gone untreated, so as a result of the water damage, mold had started to grow.

Edgar called our technicians out to the scene to begin the removal. We removed drywall under the sink and scrubbing where the mold had grown. From there, we sprayed anti-microbial to ensure the mold did not grow back. Finally, we set up drying equipment and air scrubbers to remove moisture and mold spores from the air.

The homeowner was so happy with our work! He promised he would be giving us a call again as soon as he noticed any water damage.

Communication Troubles Not a Problem for SERVPRO!

12/14/2015 (Permalink)

No one’s home should ever have to suffer. No matter what language is your first, we at SERVPRO of Yorba Linda/Brea will work with you to ensure your home is safe for you and your family. So any time of day, give us a call to ensure you are getting the proper service. We will send someone out to your home at any hour of the day, any day of the year. We will work with you until everyone is on the same page as to what work needs to be completed!

A homeowner in Laguna Hills recently contacted us after a pipe in her home burst. She knew she needed a restoration company, but was having a difficult time communicating with the other restoration companies she had contacted. English was not her first language, and the people she had contacted before were a little less patient. Finally, she called SERVPRO of Yorba Linda/Brea. She called and talked to our amazing phone staff, communicating what she needed and that she needed someone out to the home immediately. We understood and took action!

We immediately sent our Project Manager, Uriel Valencia, to the home. Together, the two worked out exactly what was wrong and what needed to be fixed. He performed an initial inspection, where he found that the dining room, hallway closet, and stairs had all been affected by the pipe leak. He knew it would be a job for SERVPRO of Yorba Linda/Brea.

Uriel then called our Crew Chief, Jose Melgar, to the home to lead our technicians in the removal. We ended up going in and removing all the tile flooring in the dining room and stairs and carpet in the closet. From there, we had to remove a little drywall where the pipe burst.

The homeowner was so grateful for our services. More than anything, she was thankful for the patience of the staff at SERVPRO of Yorba Linda/Brea when it came to communication with her. She loved that we took the extra time to make sure we knew exactly what she wanted and needed. She knew she would be calling us again in the future!

Fire Damage leads to Water Damage in Laguna Hills Home

12/10/2015 (Permalink)

As a restoration company, we deal with both fire damage and water damage. The two often go hand in hand, as in order to put out a fire, you need water. As the fire spreads, the more water is needed to put it out. Unfortunately, though the fire may be gone, the water soaks into drywall and flooring and requires our services to get it all removed or mold could become an issue—like the trifecta of home ruiners! Thankfully, at SERVPRO of Yorba Linda/Brea, we know exactly how to remove all three. Give us a call if you have one, two or even three of those issues in your home!

A homeowner in Laguna Hills recently had a neighbor that had a fire break out. Thankfully, no one was hurt and the firefighters were able to extinguish the fire, which is the important part. As a consequence, however, the home next to the one with the fire experienced some water damage. The homeowner’s first call had been to their insurance agent, who explained that SERVPRO of Yorba Linda/Brea was by far the best restoration company for the job.

He gave us a call and we immediately dispatched our Project Manager, Jonathan Arcila. Jonathan performed the first inspection and noticed the water damage was affecting just the family room and had yet to spread.  He set up some drying equipment and called our Crew Chief, Antonio Saldana, to come to the home to lead our expert technicians in the removal. 

Antonio and our crew got there and immediately got to work. We ended up having to remove some of the flooring, but thanks to the quick response of the homeowner and SERVPRO of Yorba Linda/Brea, we were able to save all the drywall! 

The homeowner was eternally grateful for the work we were able to perform on his home. He knew the possibility of the work being worse was so much higher, but because we got to the house so quick, the damage was minimal. He promised to be calling again if he had any further issues!

SERVPRO Helps Pack Home after Water Damage

12/7/2015 (Permalink)

When water starts flooding your home, it seems like there’s nothing you can do to stop it. It seeps from the pipe, through your floors, and into the material on your furniture. Then what? Now, not only are you dealing with fixing your walls and floors, you have to do something with the furniture. Thankfully, at SERVPRO of Yorba Linda/Brea, we know exactly how to handle these situations. We’ll even help you move your furniture into a rented pod so it’s out of the way and we can complete all the necessary work. So be sure to call SERVPRO of Yorba Linda/Brea when you need water damage assistance.

A Yorba Linda homeowner gave us a call after a pipe burst in her home. As the home flooded, the homeowner first called the plumber. The plumber instructed her on how to turn off the water and told her he’d be out shortly to fix the problem. He fixed the pipe and instructed the homeowner to call SERVPRO to remove the water damage. Since our franchise was the closest, our call center forwarded her call to us. 

As soon as the call came through, we dispatched our Project Manager, Jonathan Arcila, to the home. He performed his initial inspection and knew that the home would have to be packed up and moved temporarily. He set up initial drying equipment to make sure the problem did not increase as the homeowner moved her furniture into a storage unit. Since the home was so big, the process took three days, but as soon as she was done we arrived at the home immediately. Our Crew Chief, Jose Melgar, led the team of technicians in the removal. Our technicians removed four feet of drywall and all affected flooring.

The homeowner was so happy with our work. Though she knew the damage was extensive, she was grateful that SERVPRO of Yorba Linda/Brea was able to help. She knew her home was in good hands and promised to call us again if any other water damage problems arose!

Water Damage Removal from Toilet Supply Line in Rancho Santa Margarita

12/4/2015 (Permalink)

Toilets are tricky appliances. They seem to be some of our biggest trouble-makers as well. When toilets leak, it tends to either be a supply line, in which case the flooding can be severe, or a sewage backup, in which case we go in with our hazmat suits. Either way, a broken toilet means almost certain destruction for the bathroom. Make sure to keep your toilet checked and maintained so you never have to deal with water damage but, if you do end up with water damage, be sure to call SERVPRO of Yorba Linda/Brea. We can certainly help with any water or sewage damage needs you may have.

A Rancho Santa Margarita homeowner recently contacted us with some toilet supply line issues. He had noticed that the flooring in his bathroom was always wet and couldn’t figure out why, so he called in a plumber. The plumber diagnosed the problem as a supply line leak and recommended that the homeowner call a restoration company to get the water damage professionally removed. The homeowner called SERVPRO’s main line, who then forwarded him to us at SERVPRO of Yorba Linda/Brea, as we were closest.

We immediately sent our Project Manager, Jonathan Arcila, to the home to get the project started. He performed an inspection that showed the leak had affected more than just the bathroom: the hallway and storage area beneath the stairs had also been included in the water damage. He knew SERVPRO of Yorba Linda/Brea would be the best company for the job. 

He called our Crew Chief, Edwin Ramirez, to the home to lead our technicians in the perfect removal. The technicians arrived promptly and got to work. We ended up removing the drywall behind the toilet first, as it was completely saturated. From there, we sanded down the studs to ensure there would be no mold growth as a result of the water damage. Everything else was dried in place.

Our work was met with satisfaction from the homeowner! He promised to call again with any other water damage needs that may arise.

Broken Water Supply Line Means Water Damage in Yorba Linda

12/2/2015 (Permalink)

Supply lines are the main pipes that carry water to whatever appliance it’s serving. Usually found in kitchens, laundry rooms and bathrooms, when a supply line leaks it generally means a flood in at least that room, though it often spreads. When it comes to managing your supply lines, try to get them inspected at least once a year. Your plumber might be able to detect a leak early before the pipe completely bursts and ruins your home. However, if that happens, you always have SERVPRO of Yorba Linda/Brea on your side!

One homeowner in Yorba Linda gave us a call recently after a laundry room supply line burst and started flooding her home. She had called her plumber, who instructed her on how to turn off her water, but suggested she call a restoration company to get the water damage removed before it permanently damaged her home. He recommended SERVPRO. She called our main line, who then sent her over to us at SERVPRO of Yorba Linda/Brea. 

We received the call and immediately sent our Project Manager, Uriel Valencia, to the home. His inspection showed that the laundry room damage had spread to the hallway, bedroom and bathroom. He knew the damage was something that SERVPRO of Yorba Linda/Brea could handle, so he called our Crew Chief, Jose Melgar, to the scene to lead our expert team of technicians in the removal.

Our technicians arrived at the scene and promptly started their work. We removed carpet and padding from the bedroom, but thankfully we were able to save all the drywall! We set up final drying equipment to prevent mold from growing and called it a day.

The homeowner was so happy with our work. She knew her quick call and our quick response kept the damage from getting worse! She knew she would be calling us again if she experienced any more water damage.

Mysterious Leak Floods Yorba Linda Home

12/1/2015 (Permalink)

Sometimes the source of water damage is easy to identify and fix. Other times, you as the homeowner could have absolutely no idea the source of water damage. When this happens, it can sometimes be disheartening; not only are you worrying about water damage, but you now have to worry about how to stop it as well. At SERVPRO of Yorba Linda/Brea, we don’t believe a homeowner should have to deal with that much stress! Give us a call and we will do whatever we can to ease your stress.

A homeowner in Yorba Linda recently contacted us, unsure what was causing the flooding in his home but knew he needed a professional. He called our main call center, who then forwarded him on to us, as we were closest. As soon as we received the call, we dispatched our Project Manager, Uriel Valencia. 

Uriel made it to the home that same day and performed the first inspection. The homeowner thought the source of the leak was the washer in his laundry room, but he was unsure. Upon Uriel’s inspection, he found that though that may be the case, the leak was also caused by a clogged drain. He also found that the water damage extended from the laundry room to the hallway, hallway closet, master bedroom and master closet. He knew it would be a job for SERVPRO of Yorba Linda/Brea. 

He called our Crew Chief, Gilbert Julian, and asked him to come to the home to lead our expert technicians in the removal. Our technicians arrived on the scene and began the work, starting first with extracting all the water. Then we went in and removed the carpet and pad in the bedroom, hallway and closets. In all areas, we had to remove some baseboard. Thankfully, we were able to save the tile floors in the laundry room and bathroom. To finish, we placed equipment to ensure everything was completely dry.

The homeowner was so appreciative of the work we did. He promised to call us again if he needed our services!

After Hours Call to SERVPRO Means Immediate Response

11/30/2015 (Permalink)

No matter the hour of day or day of the year, SERVPRO of Yorba Linda/Brea is available for your emergency water damage needs. Water damage doesn’t recognize national holidays or regular work hours, and an immediate response from your water damage company is important. That’s why we always make sure to keep at least one of our experienced staff on call at all times so you can receive around-the-clock service that is required when it comes to removing water damage.

A homeowner in Yorba Linda recently had to call us at 10:00 p.m. on a Saturday night after noticing her wood laminate flooring was buckling. She had seen our ads that mentioned we were available 24 hours a day and knew to give us a call immediately. She called our call center, who then referred her to us since we were closest in proximity. We responded immediately and sent our Project Manager, Jonathan Arcila, to the home.

Jonathan performed the initial inspection and immediately turned off the water. He found that the slab leak was affecting the hallway, family room, hallway bathroom and hallway closet. He knew we would be able to help! He set up some initial drying equipment to ensure that the water damage did not worsen, and then he scheduled an appointment for the next day to begin work. 

Jonathan called on our Crew Chief, Gilbert Julian, to lead the removal team. They arrived promptly at the scheduled time and immediately got to work. The first step was to extract all the water that had flooded the home. From there, we removed all flooring in the affected rooms as well as some baseboards. Finally, we placed drying equipment to make sure everything dried out completely and the threat of mold was eliminated.

The homeowner was so happy with the work performed by SERVPRO of Yorba Linda/Brea. He knew he had given us a lot of work, but he was thrilled with our immediate response—and on a Saturday!—and promised that he would be calling again in any future water damage situation. 

SERVPRO Wins Over Homeowner for Water Damage Removal

11/25/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we want you to be happy with the work performed at your home. We know we will do the job right the first time, so give us a call to have us come out and perform an inspection on the work you might need done.

A homeowner in Yorba Linda recently called us for a second opinion. She had a slab leak and had already called another restoration company, but was unsure the company was managing the situation properly. Seeing as she knew our Project Manager, Jonathan Arcila, she knew he was the one to call to see if his team could take a look. Jonathan ended up going himself to perform the inspection.

He found that the water damage extended from the air conditioning closet in the hallway to the bedroom, master bedroom and hallway bathroom. He gave her the quote and the list of work that would need to be done and let her compare it to the quote from the other company. We were also sure to let her know that we stick to our quotes, so there would be no unexpected fees at the end.

The homeowner mulled it over and decided that SERVPRO of Yorba Linda/Brea was the right company for her! She called Jonathan and told him to send the crews as soon as possible.

Our crews arrived that same day to get to work. We removed some drywall in all the affected areas and then sanded down the studs to make sure there was no mold growth as a side effect. From there, we placed equipment to make sure everything dried properly.

The homeowner was beyond happy with our work! She was pleased she had chosen to go with SERVPRO of Yorba Linda/Brea over the other restoration company. She knew her home was in great hands.

SERVPRO Saves Home from Other Water Damage Company

11/23/2015 (Permalink)

Not all water damage companies are as experienced as SERVPRO. We know we’re good at what we do, and there’s no two ways about it. Some other companies are not as trustworthy. We pride ourselves on our efficient work and knowledge about any and all things related to water damage and mold remediation. If you have recently had another restoration company out to your home and aren’t sure if the job has been done correctly, feel free to call SERVPRO of Yorba Linda/Brea for a second opinion. We are happy to come out and take a look!

A homeowner in Santa Ana recently experienced this scenario. She noticed wet carpet from a slab leak and called another restoration company to take care of it. However, a few weeks after the project was completed, the homeowner noticed a musty smell. She immediately knew it was probably left over from her earlier slab leak. She decided to get a second opinion, so she hopped on Yelp to find the best water damage company in the area. When she found the number for SERVPRO of Yorba Linda/Brea, she gave us a call. 

Immediately, we sent our Project Manager, Uriel Valencia, to the home. He performed his initial inspection and found that there indeed was more moisture in the hallway still. He called our technicians out to the scene to start the work immediately. 

Our technicians arrived on the scene and immediately got to work. We set up some drying equipment and let the rest of the moisture dry completely. Fortunately for the homeowner, we did not have to do any more removal and, more importantly, there were no signs of mold yet. As soon as it was dry, we were able to pack up and get out of her hair. 

The homeowner was thrilled with our work! She loved that we were able to go in and fix what the previous restoration company could not. She promised we would be her first call next time if she had any water damage issues.

Crawlspace Gets Water Damage from Leaking Drain

11/20/2015 (Permalink)

It’s unfortunate how quickly water damage spreads within a home. One leaky pipe can mean an entire removal of drywall or flooring in a room, which can then lead to damage to an entire home. When it comes down to it, your call to us about the water damage and our response time to your call are of the utmost importance. That’s why we pride ourselves on being available 24 hours a day, every day of the year. That way no matter when water damage occurs, we are able to keep it from worsening.

A Brea homeowner recently had a seemingly small kitchen drain leak drip down and affect their entire crawlspace. Thankfully, the homeowner caught it quickly and knew she would need a professional’s help. She ran to her computer and Googled the best restoration company near her and found that SERVPRO of Yorba Linda/Brea was by far the best, even just based on reviews. She gave us a call and we immediately sent our Project Manager, Jonathan Arcila, to the home to survey the damage. 

Jonathan found that the leaking drain had flooded the entire crawlspace area, but thankfully knew that our team at SERVPRO of Yorba Linda/Brea would be able to handle it—and fast. He called Uriel Valencia, our Crew Chief, to come out to the home and lead a team of technicians in the water damage removal. 

We brought our specialized equipment that is sized to fit into crawlspaces and got to work. We first removed all the water from the home and then set up our equipment to dry everything. Thankfully, everything was saved and aside from the water extraction, there was no removal of any part of the home.

The homeowner was so happy with our work! He was pleased that we were able to come out right away and that our work was quick and efficient. He promised to leave us a great Yelp review and use our services again in the future!

SERVPRO Saves Orange Home from Water Damage

11/19/2015 (Permalink)

Slab leaks are one of the toughest to prevent. It requires constant monitoring of the pipes beneath your home, and if a leak is missed it could flood every room. As the pipes beneath your home wear down, they can start leaking up into the floors directly above them. This causes significant damage in the home, as it is usually not noticed until the damage has already been done. Slab leaks travel to multiple rooms and flood them all at once, so it is of the utmost importance to give SERVPRO of Yorba Linda/Brea a call as soon as you notice it. 

A homeowner in Orange did this recently. We received the call from the homeowner after he noticed one of his bathrooms always had wet flooring. He called his friends to see if anyone had referrals for a water damage restoration company, and the one name that kept coming up was SERVPRO of Yorba Linda/Brea. He gave us a call and we made it out to the home the same day!

Our Project Manager, Jonathan Arcila, was the first on the scene. He performed his inspection and found that the slab leak was in more than just the bathroom. It had also flooded the hallway, a second bathroom and a closet. He knew we would be able to help him out, so he set up some drying equipment to contain the damage and called our technicians. 

The technicians made their way out as soon as possible to get the work done. We went in and removed some carpet in the hallway as well as the flooring in both bathrooms. We had to remove some drywall as well in the hallway and first bathroom. From there, we placed some drying equipment to make sure the area was dried completely.

The homeowner was so happy he called us! He knew we were the best company for the job and promised he would join his friends in referring us in the future.

Insurance Company Refers SERVPRO for Water Damage

11/16/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we trust our work. We know we are the best in the business when it comes to water damage removal. But don’t just take our word for it, ask your insurance agent! Because our work is so high quality, we are a trusted vendor at most insurance companies. This means your insurance company will be more likely to approve the work we do, which means they will cover more. So when you notice water damage in your house, call your insurance agent to make sure you’re covered and then give us a call!

A Lake Forest homeowner recently learned this exact fact. He noticed there was water soaking his tile flooring in the kitchen, but could not find the source of the leak in any of the pipes. He called his plumber, who diagnosed the leak as a slab leak. The plumber recommended that a professional restoration company come out to look at the water damage and remove it the correct way. The homeowner called his insurance company, who immediately referred him to SERVPRO of Yorba Linda/Brea. 

We received the call and dispatched our Project Manager, Uriel Valencia. His initial inspection found that the leak had spread to the family room as well, and that there was a possibility of finding asbestos. He knew SERVPRO of Yorba Linda/Brea could handle the job. He called our expert technicians and they arrived at the scene immediately. First and foremost, we tested for asbestos to make sure the removal would be completely safe. As soon as the test came back negative, we got to work.

We placed equipment to begin the drying process. Thankfully, we noticed the tile was drying really well. This meant we would not have to worry about removing the tile and instead could dry it in place!

The homeowner was thrilled with our work! He loved that we were not only able to work with his insurance company, but we were able to save everything with no removal at all! He promised to give us a call again if he had any other water damage needs.

4 Tips for Handling a Water Damaged Ceiling

11/13/2015 (Permalink)

It starts with a drip. Then maybe a drop. Then little color rings start to form in your ceiling. From there, it spreads. Maybe it gets to the point where your ceiling actually starts to sag or bubble. What does this mean? Water damage, of course. Whether it’s from a roof leak or a pipe leak, ceiling water damage is common in many homes. Thankfully, SERVPRO of Yorba Linda/Brea is ready to help you manage water damage that may have occurred in your home. 

Here are a few tips on how to handle your water-damaged ceiling:

1. Call the Pros: We are here at SERVPRO of Yorba Linda/Brea. Give us a call at any hour of the day, any day of the year and we will send someone out as soon as possible. We know that the removal of water damage is very timely, as no one wants mold on top of water damage. Make sure you call your professional immediately so we can send someone out right away.

2. Are You Safe? First things first, if you feel like you or your family might not be completely safe in the house, get out. If you think mold might be a factor or you can’t stay in your house because the structure seems unstable, stay with a friend or neighbor until we can get someone to the house.

3. Remove Damaged Furniture: Assuming you’re safe, take inventory of your home. If you notice any of your furniture is saturated with water, whether that is in the attic or beneath the damage ceiling, get it out of the house and into a storage pod. We can help dry it out, but keeping it in the house could just create more problems in the future.

4. Wait: We know it’s not exciting, but wait for us to get there to take care of the rest. Chances are, we will be there very shortly to get all the damage removed. Don’t try to dry or remove it yourself.

At SERVPRO of Yorba Linda/Brea, we want to keep your home happy. Any questions? Give us a call today.

Homeowner Waits Too Long with Water Damage

11/11/2015 (Permalink)

With water damage, timing is everything. As soon as you notice something, it is your duty as a homeowner to make sure to call a water damage company as soon as possible. 

A homeowner in Anaheim called us recently after the water damage in their home finally got out of control. A pipe under the sink had been leaking for a while, but the homeowners was unsure about the extent of the water damage. He let the problem grow for a while before he finally decided to make the call based on the suggestion of a friend. He called SERVPRO of Yorba Linda/Brea and we sent out a Project Manager to perform the initial inspection.

Upon the inspection, our Project Manager found that there was indeed mold under the sink. Upon speaking with the insurance company, they refused to cover the damage as it had been going on for a while. Thankfully, our Project Manager worked with the homeowner to give him a reasonable price for self-pay. He knew our technicians at SERVPRO of Yorba Linda/Brea would be able to get the job done in a timely fashion, so he called our Crew Chief, Jonathan Arcila, to lead our technicians in the work.

Our technicians got to work immediately. We removed the kitchen cabinets and all the affected drywall. Thankfully, we were able to save the flooring. From there we performed mold remediation and set up some final equipment to make sure the kitchen dried completely. 

The homeowner was so happy with our work! He promised to give us a call again as soon as he noticed any future water damage.

Toilet Overflow Causes Water Damage Throughout Entire Home

11/6/2015 (Permalink)

As if a toilet overflow is not bad enough, a toilet overflow that floods the entire house is any homeowner’s worst nightmare. With sewage, the amount of home removal is high because with sewage comes bacteria like E. coli. At SERVPRO of Yorba Linda/Brea, we take every step to ensure your home is free of danger and safe from bacteria. We will go into your home, remove all contaminated furniture, and thoroughly clean your house so you don’t have to deal with the repercussions of your sewage leak.

A homeowner in Brea contacted us recently after a toilet overflow flooded her entire home—and we mean her entire home. She called her plumber to fix the toilet, and he told her she needed to immediately call SERVPRO of Yorba Linda/Brea. As soon as we received the call, Project Manager Jonathan Arcila was on his way to the home. 

Upon his initial inspection, he found the kitchen, living room, dining room, hallway bathroom as well as all bedrooms and closets had been affected. He knew it would be a big task, but also knew he had the best crew to handle it. He called our technicians out to the home as soon as possible. During these sewage leaks, the homeowner has to vacate the premises, so we knew time was of the essence so the homeowner could get back into the home as soon as possible.

Before we started, we performed a test for asbestos and it came back positive. After we performed an asbestos abatement, we got to work. Our technicians removed four feet of drywall in all the rooms as well as all flooring. Since the damage was so extensive, the homeowner considered asking us to remove all the drywall so it could be replaced at the same time with a better quality wall.

Overall, though the damage was extensive, the homeowner was thrilled with our work. She was glad her plumber had recommended the best water damage removal company in the area and knew she would be calling again if anything else were to happen!

Immediate Response Necessary for Water Damage

11/4/2015 (Permalink)

Timing is everything. With water damage, this rings especially true. Though sometimes water damage is obvious and will flood your entire home, other times it’s more subtle and will leak through your home completely undetected until the damage is already done. These leaks can be much more dangerous. As the leak creeps into your house, it dampens the walls and mold can potentially grow, harming you and your family.

A homeowner contacted us recently about a home they were renting out in Fontana. A drainage system in an outside planter had been improperly installed and over time had started leaking into the living room it was attached to. Neither the homeowners nor tenants noticed it until it was too late. The homeowners had Googled the best water damage restoration companies in the area and found that SERVPRO of Yorba Linda/Brea had the best reviews.

They gave us a call and we immediately sent our Project Manager, Uriel Valencia, to the home to get the inspection done. He knew it would be a job for SERVPRO of Yorba Linda/Brea, so after scheduling a time that worked with both the homeowner and the tenant, he called our technicians to take care of the work.

Our technicians removed some drywall and baseboards in the living room and, in doing so, found mold that had been caused by the leak since it had been leaking slowly for so long. They immediately performed a mold remediation and dried out the entire area. From there, the team placed equipment such as dehumidifiers and an air mover to ensure the entirety of the home had safe, clean air for the tenants.

Both the tenants and the homeowner were so happy with our work. They knew we were definitely the best company for the job and promised us they would absolutely be calling again if they found any water or mold damage in any of their other rentable homes.

Water Damage Requires a Lot of Equipment

11/2/2015 (Permalink)

In each home with water damage, the situation is different. Sometimes, we can dry a room in place with just the help of a few fans. Other times we go in and do extensive removal work to ensure the home is safe from water damage and potential mold in the future. Either way, the majority of homes require the use of our drying equipment. Depending on the age of the house, sometimes this can take a toll on the home’s electrical system.

A homeowner in Laguna Niguel found this out the hard way. They contacted us after finding water leaking in a few of their rooms. They first called their insurance agent, who recommended SERVPRO of Yorba Linda/Brea as a reliable—and more importantly approved—company. We received the call and immediately sent our Project Manager, Jonathan Arcila, to the home to complete the job. He performed his initial inspection and confirmed SERVPRO would be able to help.

He called his Crew Chief, Jose Melgar, to come out with a team of talented technicians to get to work. As the team set up the equipment for the dry out, unfortunately a couple of the breakers in the home popped! Thankfully, we have a trusted electrician who immediately came out and fixed the problem so the equipment could get up and running again. During that time, the technicians at SERVPRO of Yorba Linda/Brea helped the homeowners get their belongings into separate rooms to protect them from water damage.

As soon as everything was up and running again, we got to work. We removed base cabinets in the kitchen and then up to half of the wood flooring in each affected room.

The homeowners were very pleased with our work. They felt our job was exemplary, and loved that we immediately fixed the electricity problem as soon as it arose. They promised to call again in the future if they needed.

SERVPRO Abides by Specific Requests for Crawlspace Water Damage

10/28/2015 (Permalink)

No matter the request, SERVPRO of Yorba Linda/Brea will do everything in our power to get the job completed to your satisfaction. Whether that means moving affected furniture into a pod so it is out of the way or saving your brand new wood flooring, we will do everything in our power to complete that request to the best of our abilities. We pride ourselves on our customer service in addition to our superior work when it comes to water damage removal.

One homeowner in Downey recently had a leak in his crawlspace and needed our services. He noticed the pressure in his pipes was low and called his plumber. His plumber found the pressure copper pipe leak in the crawlspace beneath the house. This led to massive flooding. The plumber that fixed the leak recommended that the homeowner call SERVPRO of Yorba Linda/Brea to come out and take care of the water damage.

We received the call and immediately dispatched our Project Manager, Jonathan Arcila. He arrived at the home and as soon as he knew SERVPRO of Yorba Linda/Brea would be the best company, he called our Crew Chief, Jose Melgar to lead our technicians.

The technicians arrived and got to work immediately. We first extracted the water, and then from there fid a botanical treatment on the wood framing so it could be wiped down and cleaned completely. From there, we raked through the soil to make sure there was no microbial growth. As we went through this process, the homeowner requested a specific cherry deodorization treatment to keep his home smelling wonderfully. We were happy to comply!

The homeowner loved how quickly and efficiently we worked in his home. More than that, he was happy we were able to comply with his cherry deodorization treatment. He promised he would call again if he had another issue!

Self-Pay Turns to Insurance Claim for Water Damage

10/26/2015 (Permalink)

Sometimes water damage is minor and it isn’t a big deal to pay for it out of pocket. In fact, if it’s cheap enough, paying out of pocket could help you save money in the long run. When you file a claim, sometimes your insurance rates will go up. When you self-pay, SERVPRO of Yorba Linda/Brea works with you to make sure you receive an affordable price. However, that said, other times the water damage is severe enough that you have no other choice but to file a claim. When this happens, we work with the insurance company to get as much of your work covered as possible.

Recently, a homeowner in Mission Viejo contacted us after their plumber found a slab leak underneath their floors. They noticed the wood flooring was buckling in their family room and called their usual plumber. He came out and diagnosed the leak and then recommended they call SERVPRO of Yorba Linda/Brea to take care of the water damage professionally. 

We received the call and immediately sent our Project Manager, Uriel Valencia, to the home. He performed an initial inspection and gave the homeowner the bad news: the damage was much more extensive than the homeowner thought and he might want to consider making a claim. The homeowner agreed and we brought our technicians to the scene.

The technicians got to work immediately, removing wood flooring and drywall in the family room, office and kitchen. From there, we set up some drying equipment to make sure everything was thoroughly dried so there would be no threat of mold. 

Though initially upset about the fact that he would have to file an insurance claim, the homeowner was ultimately glad he did. We worked with the insurance company to make sure his work was as covered as possible. Because of that and our work, the homeowner was so happy with his experience. He knew he would be calling SERVPRO of Yorba Linda/Brea again if he had another water damage disaster in his home.

Water Damage Leads to Mold Damage in Garden Grove Home

10/23/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we know the importance of quick action with water damage. If left untreated, water damage will lead to mold damage. With mold spores floating around the home and into your lungs, no one is safe. That’s why, if you ever notice any sort of water damage in your home, immediately call SERVPRO of Yorba Linda/Brea. We provide free inspections to let you know how bad the water damage is. If it’s not bad, we will let you know. If it is, won’t you be glad you called us?

A homeowner in Garden Grove utilized our services recently after finding a pipe leak under their sink. Not knowing how long it had been leaking, he knew there might be mold in the area and knew to call a professional. He quickly searched online for the best water damage restoration company in the area and found that SERVPRO of Yorba Linda/Brea had the best reviews. He gave us a call and we immediately dispatched our Project Manager, Uriel Valencia.

Uriel made it to the home and performed an initial inspection. He found that the homeowner was indeed correct in his assessment, and that in addition to water damage there was some mold damage as well. Thankfully, because of his quick call to us and our quick response, the mold damage was less than 10 square feet, which makes it much easier to remove and clean. Uriel called our technicians out to the home to get started on the work.

Drywall, flooring and cabinets were all affected, so we went in and removed what needed to be removed. We sanded areas of drywall and removed others. After the mold was cleaned, we sprayed everything with anti-microbial to keep it from growing back. We also placed some equipment to dry the studs down after everything was treated.

The homeowner was so happy with our work. More than anything he was thankful for our quick response and quick treatment time. He knew his home was in good hands with SERVPRO of Yorba Linda/Brea and promised to call again if needed!

Roof Leak Water Damage Almost Ruins Sale of Corona Home

10/21/2015 (Permalink)

There are infinite amounts of unfortunate times for water to start leaking in your home, but arguably one of the worst times is as you are trying to sell it. In Southern California, the real estate market is hot—but the weather is hotter. Especially this summer, we have had record high heat and low rainfall. That means when it rains, it pours, and suddenly the holes in everyone’s roofs start to show themselves. This means water leaks through the roofs and into the ceilings of the rooms below, and when you’re trying to sell your house, this is the most inopportune time to find this out.

One home in Corona experienced this recently. The home was about to close Escrow when the current owner noticed a small water stain in one of the ceilings. The owner called their realtor, who recommended he call SERVPRO of Yorba Linda/Brea to get a free inspection and make sure it was nothing serious. After receiving the call, we sent our Project Manager, Chris Trejo, out to the home. As Chris performed his inspection, he found that it was more than just a minor water stain. The water damage was all the way through the garage ceiling and walls.

After receiving approval from the homeowner, Chris called out our technicians, who immediately got to work. The technicians dried everything they could in place and then removed some drywall and ceiling in the garage. From there, we placed equipment to dry everything completely and eliminate the threat of mold.

The homeowner was so happy with our work. More than anything, he appreciated our complete honesty and our quick response. At SERVPRO of Yorba Linda/Brea, we know the importance of working quickly with water damage, so we love to hear these positive comments to reinforce our practice. The homeowner promised to call again if he had any issues and gave us a great score on our final survey.

Santa Ana Home Requires Water Damage Repairs from SERVPRO

10/19/2015 (Permalink)

Pipe leaks are one of the most common reasons homes are affected with water damage. With all the pipes running through walls, ceilings and foundations, it seems like a sure thing that at some point one of them will break. When this happens, the first thing that you’ll notice is that the walls surrounding the pipe get wet. They might soak down to the floor and maybe even start dripping. If you notice anything unusual with the texture of your walls, give SERVPRO of Yorba Linda/Brea a call immediately. As water damage experts, we know how to solve the problem.

One homeowner in Santa Ana called us after he noticed his ceiling starting to bubble. Unfortunately, he knew asbestos would have to be removed. He first called another restoration company to test for asbestos to make sure, and as soon as that test came back positive he ran to the computer and searched for the best water damage company in the area. The top company was, of course, SERVPRO of Yorba Linda/Brea. He gave us a call and we immediately dispatched our Project Manager, Chris Trejo, to the job.

He performed an inspection and found that the ceiling had serious water damage from a broken pipe. He knew we would be able to perform the asbestos abatement as well as the water damage services. He called our Crew Chief, Antonio Saldana, to help lead the team in the removal. The team came out and started the work upon arrival. We removed some drywall in the affected ceiling in the living room. From there, we set up equipment to ensure there was no chance of mold growth.

The homeowner was so pleased with the work. He loved how quick we were able to come out to the home and get the work done. More than that, he loved that we cared about his home and wanted the job to be done correctly. He promised to give us a call again if he found any other water damage in his home!

Fall Checklist: Are You Prepared for Seasonal Water Damage?

10/16/2015 (Permalink)

Whether it’s a pipe leak or a house flood, fall can be a popular season for water damage. As the seasons change, pipes can freeze and burst, gutters can overflow and the foundation of your home can weaken. Water damage can, of course, also lead to mold, which can be harmful to the health of your family. To avoid these issues, SERVPRO of Yorba Linda/Brea has prepared a quick checklist for you and your family to follow to prepare your home for this Autumn season.

1. Clean Your Gutters: Leaves are falling, and right now is prime time for gutter clogging. With all the dirt and debris falling from the trees and into your gutters, your gutters can easily overflow. If a gutter is clogged, water cannot drain properly and can easily make its way into your home. The water can also build up into your roof and cause it to start rotting away. Clean all your gutters and test your downspouts. Make sure everything is draining properly. This is not something that can just be done once at the beginning of the season and then ignored for a few months. Gutters require constant maintenance in the fall months, so add it to the Honey Do lists every Sunday.

2. Monitor Your Landscaping: Trim your trees and cut your flowers and bushes so they aim away from the house, specifically the foundation. Plants are a great way for water to sneak down into any foundation cracks, so keep them maintained constantly. Also be sure your gutters are not draining into these flower beds, as it can flood the garden and leak into the house.

3. Test Your Sump Pump: Especially if you have a basement (but even if you don’t), be sure to get your sump pump tested annually. Can’t remember the last time it was tested? Schedule an appointment now, so you know when to do it next year. 

4. Check pipes leaking with age? Get them all fixed and monitored now. The sooner you get them fixed, the less of a problem they will be in the future. Catching a leak early also means a lower chance of water damage in the future.

If you have any questions as to how to get your home ready for fall and prepared for any impending water damage, give SERVPRO of Yorba Linda/Brea a call today. We are happy to help take care of any and all water damage issues you may have in your home!

Taking Care of Your New Home: Tips for First Time Homebuyers on Preventing Water Damage

10/14/2015 (Permalink)

It’s your first home--congratulations! It’s an exciting time for you right now for sure. But as much as we hate to be the bearer of bad news, keeping your brand new home in perfect condition is harder than it looks. At SERVPRO of Yorba Linda/Brea, this means doing everything in our power to help you keep water damage a far-away concern. After all, the last thing you want is for your brand new home to fall victim to damage that you could have avoided in the first place. Here are some tips as to keep your home free of water damage.

1. Do Your Research: We cannot stress the importance of this enough. Hopefully you did this before you bought your home, but know exactly what the pipe and water situation looks like in your house. Are the pipes old and rusted? Does your hot water tank need to be replaced? These are all things that can and should be in working order before you move in.

2. Pay Attention at the Inspection: Continuing further in the above issue, pay attention to your home inspector. As they go through, ask questions. Take notes. And more than that, check things out for yourself as well. There might be something they overlook that you find needs to be checked out. If they note it in the inspection, you can ask for just about anything to be replaced (or at least ask for the credit).

3. Get a Second Opinion: And we don’t necessarily mean the home inspector. Bringing a relative or friend along who isn’t buying the home might be able to spot something you’d miss. You’re in love with the house, and that’s to be expected, but they don’t have those love blinders you do. That crack in the garage that you think is gives the home character might be the result of previous water damage or mold.

When it comes to your new home, SERVPRO of Yorba Linda/Brea only wants the best for you. If you have moved into your home and found some previous water damage, give us a call immediately. We are happy to help you out!

SERVPRO Saves Walnut Home from Water Damage

10/12/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we work to ensure that all our clients are taken care of to the best extent. That’s why we get so many referrals. Whether it’s word of mouth from previous clients, a plumber or even other SERVPROs, we appreciate each and every referral. Those that refer us know we’re the best in the business. We know that improperly treated water damage can mean mold in the future, and to us, the safety of you and your family is of the utmost importance. This is why we pride ourselves on work that is both efficient and speedy.

Recently, we had a plumber give our name to a homeowner in Walnut. The homeowner had woken up one morning to find that a pipe had burst in the wall of their family room. The hardwood flooring in the family room and the connected hallway were completely saturated. The homeowner’s first call was to their plumber, who came out and fixed the leak. When he saw the extent of the water damage, he told them to give SERVPRO of Yorba Linda/Brea a call. 

As soon as we received the call, we sent our Project Manager, Jonathan Arcila, to the home. He performed the initial inspection and gave a quote to the insurance agency. As soon as we got the okay, we went forward with the work. The work included removing drywall in the family room and hallway, as well as some of the flooring in the family room. Thankfully, we were able to dry all the flooring in the hallway in place!

The homeowner was so grateful for the work we did. More than anything, they were happy we were able to save the hallway flooring. They know hardwood flooring can be expensive, so they were so happy we worked hard to save as much as we could. They knew they would be calling us again if anything else were to happen! We are happy to add them to our list of referral sources.

Tile Flooring Needs Water Damage Services After Leak

10/7/2015 (Permalink)

When it comes to pipe leaks, they can range anywhere from just a small leak underneath a sink to flooding an entire house. No matter the size of the flood, SERVPRO of Yorba Linda/Brea is here to help. With our work, we do everything in our power to save as much of your home as possible. The more we have to remove, the more you end up having to repair, and we want to make things as easy as possible for you. We only remove drywall or flooring if we have tried to dry it in place and it is still saturated.

One homeowner in Yorba Linda used our services recently to dry out some of his house. He found the tile in his dining room was wet and was unsure where the leak had come from. He called a plumber who identified the leak as a pipe leak in the wall, but when the plumber saw the water damage he knew it was something that would have to be taken care of by professionals. He suggested the homeowner call SERVPRO of Yorba Linda/Brea.

We received the call and immediately dispatched our Project Manager, Chris Trejo. Chris arrived at the home and performed an inspection of the water damage. He found there was water in the flooring and walls in the dining room, entryway, kitchen and living room. The homeowner expressed his desire to save as much of the tile as possible, as it had been expensive and unique. We promised him we would do whatever we could!

We started the clean up by setting up dehumidifiers to dry out the tile. From there, we went into the kitchen and tried to dry the cabinets in place. They were not drying from traditional techniques, so we decided to do something a little unique. We went to the opposite side of the wall and cut some drywall pockets so we could dry the cabinets from behind. It worked! 

Aside from the small bits of drywall we removed, we were able to save the cabinets and all the tile flooring. The homeowner was so happy! He couldn’t believe how great of a job we did and how much we were able to save. He told us we had made a customer for life.

Slab Leak Means Flood Damage Restoration

10/5/2015 (Permalink)

When a home experiences a slab leak, it means a pipe in the foundation or under the house broke and is leaking water up through the floors. More often than not, slab leaks go undetected until they have spread to multiple rooms and wreaked havoc on the home. By that point, professionals are needed. That’s why SERVPRO of Yorba Linda/Brea is focused on removing all the damage and, more than that, focusing on preventing mold growth in the future. Time is of the essence when it comes to water damage.

One homeowner in Mission Viejo called us after she noticed some of the floors in her home were saturated with water. Her first call had been to a plumber who figured it was a slab leak, but because of that he knew she would need a flood damage restoration company to come in and remove all the damage. He recommended she call SERVPRO of Yorba Linda/Brea. 

As soon as the call came in, we dispatched our Project Manager, Jonathan Arcila, to the home. He performed the initial inspection and found water in the garage, bedroom, bathroom, closet, hallways and laundry room. He knew he would need help from our incredible technicians to get everything removed.

Our technicians came out and started the job, but after just a short time of working on the removal found an abundance of mold in the walls from the water damage. Thankfully, we specialize in mold remediation as well. We went in and removed drywall in every room except the garage and then sanded the studs that were affected by the mold so they could be properly dried out.

The homeowner was so happy with the work we performed in her home. She loved that we cared enough about her home to remove all the mold damage and ensure the safety of her and her family. She promised to give us a call again if the situation arose!

Pipe Burst Calls for Water Damage Repair in Yorba Linda

10/2/2015 (Permalink)

A pipe burst can mean the worst for you and your home. Depending on the frequency of use of the pipe and the location, it can mean anything from a minor leak where we remove a tiny bit of drywall to a massive leak that floods the entire home. In either case, SERVPRO of Yorba Linda/Brea is ready to step in and help. It is important to always have a professional examine the water damage before trying to clean it yourself. The damage could be worse than you think and, if left ignored, the possibility of mold in your home spikes exponentially.

One homeowner in Yorba Linda called us after noticing the walls in his master bedroom were soggy. He initially called a plumber, who came out but told him he could not fix the problem until he had a professional water damage company inspect the damage. He recommended he call SERVPRO of Yorba Linda/Brea. 

Upon receiving the call, we sent our Project Manager, Uriel Valencia, to the home to review the water damage. He concluded that the pipe burst had extended from the master bedroom and into the master bathroom and closet. He knew SERVPRO of Yorba Linda/Brea would be able to help. He called our Crew Chief, Gilbert Julian, and told him to bring our technicians out to the scene.

As soon as our technicians arrived, we got to work. We removed the vinyl flooring in the bathroom as well as the drywall in all three rooms. We were thankfully able to completely save the carpet in the master bedroom.

The homeowner was so happy with the work we did! More than anything, he was happy he would not have to replace his carpet, but he was also grateful that our work was quick, efficient, and safe. He promised to use our services again if he needed.

Insurance Agent Deals with Flood Damage in Own Home

10/1/2015 (Permalink)

Insurance agents and adjusters are a big part of our process here at SERVPRO of Yorba Linda/Brea. With each home, we work closely with the insurance agent to see what’s covered and what isn’t. We also work together with the homeowner to make sure as much as possible of what we do is covered by their insurance. We know how the process works and how to get you the most for your money. 

Recently, an insurance agent that we have worked with on a fairly regular basis called us for help. In his own home, he found a significant amount of water damage. He believed it was from a pipe leak between the floors, and knew it was affecting many rooms both upstairs and down. His first thought? Call SERVPRO of Yorba Linda/Brea. He constantly refers his own customers to us and knew he would be able to trust our services.

Our Project Manager, Felipe Saldana, arrived first at the home. He performed an inspection and found that five rooms downstairs and two rooms upstairs had all been affected by this pipe leak. He knew SERVPRO of Yorba Linda/Brea would be best for the job and called our Crew Chief, Jose Paramo, to assist. 

Together, the two led a team of technicians in the flood damage restoration. Thankfully, we were able to save the tile flooring in all of the downstairs rooms. We know tile can get pricey and do everything we can to save it. Unfortunately, the same could not be said for the ceilings. We had to remove some ceiling in each of the five downstairs rooms. Upstairs, we had to remove padding but thankfully saved the carpet.

The homeowner was so happy with our work. He now knows first-hand that SERVPRO of Yorba Linda/Brea is the best out there! If he wasn’t 100% sure before, he can now confidently refer our services to his clients.

Flood Damage Restoration in Brea Calls for SERVPRO’s Help

9/28/2015 (Permalink)

Air conditioners are important to the home, especially when you live somewhere as hot as Southern California! They work hard year-round to ensure you and your family never come home to a hot house. Unfortunately, sometimes they get worn out. When this happens, pipes can break and burst and unfortunately lead to flood damage in the home. It’s a stressful situation, but thankfully you don’t have to go through it alone. At SERVPRO of Yorba Linda/Brea, we work hard to ensure the process is easy!

A Brea homeowner contacted us recently when she found her air conditioner flooding water into her master bedroom. It had been an old air conditioner, and was almost expected, but it was nonetheless frustrating for the homeowner to have to deal with. She called her air conditioning technician to fix the machine, but knew she needed more help in cleaning up her home. She did a quick online search and found that the best flood damage restoration company was SERVPRO of Yorba Linda/Brea.

We arrived at the home within the hour. Our Project Manager, Chris Trejo, performed the initial inspection and knew it would be a job for SERVPRO of Yorba Linda/Brea. He called for backup and our Crew Chief, Waldo Roman, came to the rescue with our team of technicians. They all got to work immediately, knowing time is of the essence with flood damage. 

Thanks to our quick response, we were able to save the entirety of her carpet! We did end up having to remove some of the padding underneath the carpet, as it was not drying in place, but the carpet was completely able to be salvaged. From there, we set up air movers and fans to ensure the rest dried out without any threat of mold.

The homeowner loved how quickly we responded! She told us she would absolutely be using our services again if the need arose.

Brea Homeowner Needs Second Water Damage Repair

9/25/2015 (Permalink)

As if one water damage repair isn’t enough, it’s twice as complicated when there are two separate damages in the home. It can feel overwhelming and like your home is falling apart. Thankfully, SERVPRO of Yorba Linda/Brea is here to help. In fact, it is our job to make sure your home is completely safe and free of water damage in all aspects. That’s why, when we perform our inspections, we make sure to take note of any possible water damage in the home, not just where the main problem is.

We recently received a call from a Brea homeowner who had a concern about some water damage they found in their kitchen. Their initial call had been to their insurance agent, who had given her our name. We made our way to the home as soon as we received the call, and during our initial inspection, our Project Manager, Uriel Valencia, found a second water damaged area from a roof leak.

At SERVPRO of Yorba Linda/Brea, we treat each water damage episode as its own so it gets 100% of our attention. We completed the kitchen leak first, and then looked to the roof leak. Southern California had been dealing with some heavy rains recently and the roof wasn’t able to handle it. A few little leaks opened up and caused some damage in the two upstairs bedrooms as well as the laundry room. 

As soon as our technicians got to the scene, we got to work. We went into the bedrooms and laundry rooms to see how we would be able to save everything. We set up some initial drying equipment to see what was dried in place. After a little bit, it was clear they would not dry as they were. We removed both the carpet and padding and were able to dry them as soon as they were out of place so they could be replaced later. We were also able to save the carpet and tile in the laundry room.

The homeowners were so happy with our work. Not only did we handle both water damage repairs separately and quickly, but each got our full attention. They were so pleased we were able to save so much of the upstairs and told us they would be calling again if necessary.

Water Damage in Laguna Niguel Requires SERVPRO’s Help

9/23/2015 (Permalink)

At corporate SERVPRO, our focus is always on you, the customer. If we feel we are too busy to give our full attention to you and your home, we will send you to a neighboring SERVPRO that will take the best care of you. We know water damage can be intimidating, so we make sure you receive all the comfort you deserve with our expert teams. 

Recently, we received a call from a neighboring SERVPRO that asked us to take over a case for them. Their caseload was full and they were unsure if they would be able to provide the high standard of service we pride ourselves on, but they knew the homeowners would be in good hands with SERVPRO of Yorba Linda/Brea. They told us about a home in Laguna Niguel that had a toilet that overflowed from the upstairs bathroom, down the hallway and into the game room directly below the bathroom. 

We immediately sent our Project Manager, Chris Trejo, to the job to provide our most stellar services. He performed his initial inspection and knew it would be a perfect job for SERVPRO of Yorba Linda/Brea. He called our Crew Chief, Cesar Arcila, to the home to lead a team of amazing technicians in the cleanup and sanitization of the home.

As soon as the technicians arrived, they got to work. We had to remove some drywall in all three rooms as well as some ceiling in the game room. From there, we sanitized and cleaned all three areas to ensure the bacteria was killed. We then placed equipment to make sure everything was thoroughly dried.

The homeowner was so happy with the overall work from SERVPRO! She loved that the first company was able to refer her to us, and she was pleased with the work that SERVPRO of Yorba Linda/Brea was able to provide. She knew her home was safe in our hands.

Chino Hills Office Requires Flood Damage Restoration After Hours

9/18/2015 (Permalink)

Water damage doesn’t care what time of the day it is. Leaks don’t care that it’s a three-day weekend, or that you are about to leave on vacation or that you really can’t afford to take care of flood damage right now. Floods can happen any time, any place, even in your office. When we get commercial reports, we know to take it seriously, as any days spent closed are days without income. More than that, commercial projects have a tendency to affect more areas and need to be cleaned thoroughly. But at SERVPRO of Yorba Linda/Brea, we can help.

Over the last Labor Day weekend, we received a call from an office in Chino Hills. Their office water filtration system malfunctioned and flooded everything. When the business owner came in that morning, she found the carpets soaked and knew something had to be done. She ran to Yelp and searched the best flood damage restoration companies in the area. She found that SERVPRO of Yorba Linda/Brea was the best in the business and gave us a call.

Despite it being a holiday weekend, SERVPRO of Yorba Linda/Brea is always available! We received the call and made it out to the home immediately. Our Project Manager did the initial inspection to see what needed to be fixed and then called out our Crew Chief. Together, they lead our technicians to restore the business. 

In total, 12 areas were affected. This included nine offices, a break room and both the men’s and the women’s restrooms. The first thing we did was ventilate the drywall and extract the water. Once the water was removed and all the drywall had access to air, we worked on the break room and restrooms. Thankfully, we were able to save all the flooring! The only areas that had to be removed were some pieces of drywall.

The business owner was so happy with our work. She loved that we were able to not only fix the flood damage, but also do it in such a manner that her business did not have to stay closed at all. She also loved that we came out over the holiday weekend to get everything done! She gave us a glowing review and promised to use our services again if the need arose. 

Cerritos Home Saved by SERVPRO

9/15/2015 (Permalink)

Supply lines are very important to your overall plumbing, but very difficult when they break. Because they are the main lines for everything, the amount of water that gets out is vast. It can ruin an entire home so fast, especially if that supply line is on a second floor. If the flooding gets bad enough, it will leak through the top floor into the first floor’s ceiling and spread water damage to the first floor as well. That just creates more stress for you, the homeowner, than ever needs to be the case. Thankfully, SERVPRO of Yorba Linda/Brea knows how to handle all water damage.

We recently received a call from a homeowner in Cerritos. They noticed water on the floors in the upstairs bathroom, but weren’t sure where it was coming from. Their first call had been to their insurance adjuster to make sure they started the process in a way that the insurance company would help. The adjuster told them to call SERVPRO of Yorba Linda/Brea. 

We immediately sent out our Project Manager, Uriel Valencia. He inspected the area and found the water damage was not only in the bathroom on the second floor, but also the ceiling in the kitchen, dining room and family room on the first floor. He knew it would be a job for SERVPRO of Yorba Linda/Brea. He called our Crew Chief, Waldo Roman, out to the home to complete the job with our team of talented technicians. 

Our technicians got to work quickly. They worked to remove the affected drywall in all the rooms as well as some of the ceilings on the first floor. We also placed equipment to make sure the interior of the walls were completely dry and did not have a chance of mold growth.

The homeowners were so happy with our work. They told us they would give us a call again if anything came up! We love that we made a customer for life. 

SERVPRO Works Through the Weekend

9/7/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we know time is of the essence. Especially when it comes to water damage, a quick response can mean a completely different diagnosis for the home. This is why we work every day of the year, all hours of the day. Whether you call on a Saturday night, Christmas day, or at five in the morning, SERVPRO will have someone on-call, ready and waiting for your call. At the very least, we will stop the spread of the water damage and do our best to dry it out. If the situation is dire enough, we will work all through the weekend to make sure your home is clean and safe.

One property owner in Long Beach gave us a call on a Saturday morning with the complaint that a pipe had burst in their office. They woke up that morning and found the drywall in that room was wet and mushy, and knew they would need professional help. They called their plumber, who came out and fixed the leak but told them to call SERVPRO of Yorba Linda/Brea to get all the water damage removed properly.

They gave us a call on a Saturday and we called out our Project Manager, Uriel Valencia. He was out to the home that same say. Uriel set up some drying equipment and contained the leak so the water damage would not worsen over the weekend. On Monday, Crew Chief Edwin Ramirez and our team of amazing technicians went out to the home to start the work. We worked to remove the affected drywall in the office. Thankfully, the damage was just to the wall and the floors were able to be dried in place.

Both the property owner and the tenant were so happy with the work were able to do. Since our team made it out to the home on Saturday, the damage was kept to a minimum and the work was quick and easy. They promised to use our services again if necessary!

After Hours Work for SERVPRO of Yorba Linda/Brea

9/2/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we understand that sometimes you need help with water damage, no matter the hour. That’s why SERVPRO of Yorba Linda/Brea is available to help at all hours of the day, all days of the year. Holiday, weekend, midnight: it doesn’t matter. We will always be able to get to your home and, at the very least, do everything in our power to stop the damage from spreading until we can put our full force of work into it.

We recently received a call from a Brea homeowner after we had already closed for the day. She had noticed that her hardwood floors were soggy and starting to buckle in a couple of her rooms. She knew something needed to be done, and fast. She had called her insurance agent, who gave her our name as the best restoration company in the business. Our Project Manager, Jonathan Arcila, arrived first. He performed an initial inspection and started setting up containment areas. It was clear the water damage had been there for a while, so he knew mold could be a potential danger.

First thing the next day, he called out the rest of our technicians to finish the job. We came in and, first things first, performed an asbestos abatement so we could ensure the safety of the walls we were cutting into. From there, we removed a lot of the buckled wood flooring and drywall in the kitchen, dining room and entryway. We also sprayed all the affected areas with antimicrobial to ensure that mold would not grow.

The homeowners were so pleased with the work that we did! Though we found no mold in the home, we did make sure to take preventative maintenance so there were no further problems, and the homeowners were incredibly grateful. They promised to give us a call if they ever found themselves in a similar situation.

Insurance Agent’s Home Has Water Damage

8/31/2015 (Permalink)

Coming home at the end of the day should be relaxing. Work should be left at work and you can sit in your favorite recliner and binge-watch your favorite Netflix show. But what happens when you end up having to bring your work home with you? That’s where the stress comes in. For insurance agents, their job is already stressful. When they come home and find they need to call their own insurance agent, things get tricky.

One homeowner in Tustin recently had this problem. By day he was an insurance agent, and when he came home after a long day at work, he found that a pipe connecting his fridge had leaked all over his kitchen. Thankfully, from his years of experience as an adjuster, he knew exactly who to call: SERVPRO of Yorba Linda/Brea. He knew our services were unparalleled when it came to restoration companies.

As soon as we received the call, we sent out our Project Manager, Chris Trejo. Chris came to the scene immediately and started his inspection. As soon as he determined it would be the perfect job for SERVPRO of Yorba Linda/Brea, he called out his Crew Chief, Waldo Roman. Waldo led a team of our incredible technicians in the demolition of the home.

The leak had affected the kitchen and their room with their pool table, so we immediately worked to contain the damage. We set up a containment chamber in about 50% of each room. From there, we removed baseboard and drywall in each room and drilled some holes to dry the interior of the walls. We were able to save the wood flooring, per the request of the homeowner, by setting up an air mover on the flooring. We knew it would take a while to dry, but we do everything in our power to follow the wishes of our clients.

The homeowner was so pleased with the work we did on his home. He even loved that we referred him to a great reconstruction company to fix what had to be removed. He knows now, from personal experience, who to refer his clients to when it comes to water damage!

HVAC Company Breaks Pipe in Attic

8/28/2015 (Permalink)

We’ve heard it before and we’ll probably hear it again: an HVAC company recently went into a home and accidentally broke a pipe in the attic. When this happens, the company knows immediately who to call: SERVPRO of Yorba Linda/Brea. We consistently work with these companies so that when accidents happen, we are there to fix it. They choose us because they know we work hard to get the problem taken care of quickly and efficiently. 

For this specific instance, the pipe was broken in an attic and was dripping down into the living room underneath. Unfortunately, the worker that broke the pipe didn’t notice the leak immediately, so some damage had occurred by the time they called us. As soon as we got the call, we knew we had to be out there immediately. We sent out our Project Manager, Chris Trejo, to the job to survey the initial damage. He set up the initial drying equipment to keep the water from spreading and then called our team of excellent technicians to the scene.

Our technicians immediately got to work. After seeing that not everything was drying in place, the technicians removed the affected drywall and insulation in the living room. They also placed some more dehumidifiers and some air movers to make sure the area dried in place and that there was no threat of mold in the house.

The HVAC company was very thankful for our work. If not for the help of SERVPRO of Yorba Linda/Brea, they might have been dealing with some very happy homeowners. They know our work is consistent and quality, so they always know to call on us in a time of need.

The homeowners themselves were also happy with our work. They knew we only removed what we absolutely had to so the re-construction would not be too costly. They knew they would be calling us if they had a water damage to deal with in the future.

Pipe Leak Needs Lead and Asbestos Removal

8/27/2015 (Permalink)

When it comes down to it, our homes are filled with things that shouldn’t be there. Oftentimes, we don’t even know that we have any problems with our home until something happens, and then it’s almost a domino effect. Water damage sets off asbestos, asbestos sets off lead and all the sudden you have three problems instead of one. So how do you cope when it feels like your whole house is falling apart? The answer: SERVPRO of Yorba Linda/Brea.

At SERVPRO of Yorba Linda/Brea, we make sure we offer the best services; it’s our job as a restoration company. We recently were contacted by a homeowner in La Habra about a pipe leak between their living room and kitchen. They got our number from their insurance agent, who assured them we would be able to fix the problem—and fast.

As soon as we received the call, we sent out our Project Manager, Uriel Valencia. Uriel made it out to the home almost immediately to perform the initial inspection. Upon viewing the house, he knew asbestos and lead could be an issue if they had to dig into the walls. Either way, he knew SERVPRO of Yorba Linda/Brea would be best for the job. He called our Crew Chief, Waldo Roman, to lead one of our teams in getting the job done.

The team arrived at the home and immediately got to work. We went in and, first and foremost, did an asbestos and lead abatement. This assured that the home and homeowners would be safe when we cut into the walls. From there, we removed some drywall in each of the two rooms. Everything else was able to be dried in place with our air movers and dehumidifiers.

The homeowner was so happy with the work we were able to do. The damage was minimal and, thanks to SERVPRO of Yorba Linda/Brea, so was his stress. He knows now who he’ll be calling next time the water damage affects his home.

Slab Leak Hurts Irvine Home

8/24/2015 (Permalink)

Slab leaks are tough on the home. Since the leak comes from underneath the concrete slab, the water can spread up through the entire house before it’s recognized. And by that time, the damage has been done and the demolition process becomes a huge hassle for the homeowner. At SERVPRO of Yorba Linda/Brea, we understand the importance of fixing a problem quickly so it doesn’t spread. We pride ourselves on our quick work and know that we will be the best restoration company for the job when it comes to curing your home of that slab leak.

One home in Irvine recently had to call us after they found wet carpet in their family room. Not thinking it was too bad but wanting to be cautious, they called their insurance adjuster. The adjuster told her that, just to be safe, they better call out SERVPRO of Yorba Linda/Brea to the home to perform an inspection.

We received the call and immediately sent out our Production Manager, Jonathan Arcila. He performed the inspection on the home and, sure enough, the family room was not the only room affected. The water had spread to the hallway bathroom, closet, and living room. We knew we would have to get to work immediately to remove all the damage.

Jonathan called out our Crew Chief, Nathan Rodriguez, to the home to lead a team of talented technicians on the job. As soon as they arrived, they created a plan and got to work. First things first, we placed equipment to see what could dry in place before we had to do any demolition. When we found the drywall was not drying, we started removing that in all rooms. We also ended up having to remove some of the engineered wood flooring in a couple of the rooms. 

Ultimately what made the slab leak so difficult to handle was the wet concrete directly underneath the flooring. However, the homeowners were so pleased with our work. They loved that we were quick and efficient, and promised to give us a call again if they had another issue.

SERVPRO Saves Mission Viejo Home with No Removal

8/21/2015 (Permalink)

Sometimes a pipe can burst and flood an entire home. The damage can be extensive and the insurance company can be uncooperative. It seems like no matter what happens, nothing falls into place and everything ends up a mess. It all depends on the situation, though. There are other times where the entire water damage situation falls into place without a hitch: the damage will be minimal, the insurance company will cover it, and there will be little or no removal that needs to be repaired. No matter the situation, SERVPRO of Yorba Linda/Brea is always ready to help.

One homeowner in Mission Viejo recently noticed moisture on the walls and floors of their kitchen. They didn’t know exactly where it came from, so they called a plumber to see what happened. The plumber found the burst pipe, but recommended they have a professional come out to look at the water damage. They recommended SERVPRO of Yorba Linda/Brea.

We received the call and immediately sent out our Project Manager, Cesar Arcila, to the home. He performed the initial inspection and informed the homeowner that we would do everything possible to save their home. Since the moisture was in the walls, we feared there might be mold as well, but thankfully we did not find any. He called our technicians to get started immediately.

We started by setting up equipment in the kitchen to see if anything could be dried in place without having to remove any unnecessary drywall or flooring. Thankfully, the walls and floors responded immediately! We left the equipment there for a couple days to make sure everything was completely dried. Everything was able to dry in place with the help of our professional equipment, and the insurance company covered it all.

Though water damage can be stressful, we love the stories like these where the homeowner gets the best end of the deal. No removal means no construction. The homeowner was so happy with our work! They promised to call us again immediately if they noticed any other damage.

Out of Town Homeowners Deal with Water Damage

8/19/2015 (Permalink)

There’s never a good time for water damage, but there are bad times and then there are worse times. Arguably one of the worst times for water damage to happen to a home is when you are out of town. When there is no one there to catch the water damage as it happens, the water spreads and wreaks havoc on the home. Not only that, but the longer the water damage sits, the higher the risk of mildew and mold, which then becomes a whole new issue. Safety becomes a concern and so much more work goes into the water damage removal.

Some homeowners in Lake Elsinore recently contacted us about water damage that occurred in their home when they were out of town. The pipe to their washing machine broke and left the home covered in water. When they returned and found the wet carpet, they knew they needed someone to fix the problem. They found SERVPRO of Yorba Linda/Brea online and knew they would be the best people for the job.

We immediately sent out our Project Manager, Felipe Saldana, to the home to check out the extent of the damage. The water had leaked from the laundry room to the hallway and the bathroom. He called out our team of brilliant technicians to start the work, and placed equipment to begin the initial drying session.

The team got to work and checked the home for mold. Thankfully, the home was free of mold. All we ended up having to remove was padding in the hallway and drywall in the laundry room. Everything else was dried in place!

The homeowners were so happy with the work that we did for them. Though the situation was unfortunate with them having been out of town for the initial break, they knew that we did everything in our power to ensure the safety of their home.

SERVPRO Saves Home from Toilet Overflow

8/17/2015 (Permalink)

When it comes to plumbing problems, you need someone who can come out immediately. Especially when sewage or black water is involved, safety becomes a concern. In order to keep from compromising the health of you and your family, put your trust in a company that will do everything they can to take care of your immediate water damage needs. We know you will find this in SERVPRO of Yorba Linda/Brea. No matter the time or day, we will come out to your home to take care of you.

One homeowner in Brea recently had to deal with a toilet overflow. They first called their plumber, who immediately said he would not be able to make it out to the home for another day. From there, the homeowner called their insurance agent, who told them to call SERVPRO of Yorba Linda/Brea. When they told us about their inability to get a plumber, we gave them the name of one of our trusted plumbers who we knew would go out immediately.

From there, we sent our Project Manager, Chris Trejo, to the home. He performed the initial inspection and determined it would be the perfect job for SERVPRO of Yorba Linda/Brea. He called out his team of technicians, led by Crew Chief Jose Melgar, to get the job done. We removed parts of the tile and the toilet in the bathroom, the wood flooring in the adjacent bathroom, and some of the ceiling and insulation in the garage from where the water had seeped down through the floor.

The homeowner was so unbelievably happy with the work of SERVPRO of Yorba Linda/Brea. They were also thrilled with the plumber we recommended as well—they knew their home was safe and in good hands with SERVPRO. They promised we would be their first call next time they had a similar issue!

SERVPRO Saves Kitchen in Orange

8/14/2015 (Permalink)

No one ever wants water damage in his or her home, but if it happens, the most you can hope for is minimal damage. At SERVPRO of Yorba Linda/Brea, we do everything we can to save your home when the worst happens. We go into the home and only remove what is absolutely unsalvageable instead of everything affected. That way the re-construction costs for you, the homeowner, are minimal. Why remove something when it can be dried in place?

We recently had a homeowner in Orange that gave us a call after their air conditioning condenser broke and started flooding their home. They had originally called their environmental company after they found the water damage on their carpet, and while the environmental company was able to come out and fix the A/C condenser, they referred the homeowners to SERVPRO of Yorba Linda/Brea to fix the water damage.

As soon as we received the call, we sent out our Project Manager, Jonathan Arcila, to the home. He set up some initial equipment and performed the inspection. He found the water had leaked from the upstairs to the downstairs, ruining parts of the kitchen, dining room, and entryway downstairs.

He called out our technicians, who immediately got to work. They focused on drying what could be dried in place before they started the removal. They were able to save everything in the kitchen except for the toe kicks. We even moved the fridge so we could dry all the area behind it without any removal! When it came to the dining room and entryway, we placed equipment, contained the damage, and were able to dry everything in place except some baseboard and drywall.

The homeowner was so happy with our work! She loved that we worked hard to save her home rather than tearing everything up immediately. She also loved that we worked with her on pricing since she wasn’t paying through her insurance. She promised to use our services again if the need arose! 

SERVPRO Saves Home in Two Hours

8/13/2015 (Permalink)

Broken pipes can cause major problems for homeowners, especially when they’re in an upstairs location in the home like an attic. Water can easily soak through to the bottom floors of the house and affect a wide swath of rooms below. SERVPRO is well aware of this and is always ready to assist with major pipe bursts as quickly as possible in order to minimize the damage.

Recently SERVPRO of Yorba Linda/Brea helped a customer with this exact problem in the city of Rosemead. The homeowner was dealing with a broken pipe in the attic that another HVAC company had broken while working on the home. The broken pipe resulted in a lot of water soaking through the ceiling, affecting the client’s bar, hallway, HVAC room and family room. After seeing all of this water damage, the Rosemead homeowner called SERVPRO of Yorba Linda/Brea. SERVPRO sent out Project Manager, Uriel Valencia, to help assess the damage and see whether SERVPRO of Yorba Linda/Brea could help. After realizing that we could, a team of SERVPRO technicians was sent out to start restoring the Rosemead home.

First, all of the furniture in the bar, hallway, HVAC room and family room was removed, as was as any other contents stored in each respective room, in order for them to be dried effectively. Luckily, everything was able to be dried in place by our technicians. A containment area was also set up for a maximum drying effect to deal with the damage.

Due to the quick response of SERVPRO of Yorba Linda/Brea and the HVAC company, we were able to get in and out of the Rosemead home within two hours. The homeowner was incredibly grateful for our quick work and promised to become a repeat customer should he suffer any more water damage in the future.

SERVPRO Helps Police Officer with Slab Leak

8/10/2015 (Permalink)

Slab leaks can be a serious problem. They can cause some major water damage and because the signs of a slab leak are so small, most homeowners easily overlook them. But if you hear water running even after you turn off your faucets or you notice unexplained wet spots on your carpet, you might have a slab leak on your hands. And when you do find a slab leak, there’s only one business you should call to deal with its attendant water damage, and that’s SERVPRO.

That’s what one police officer did in Yorba Linda when his home suffered a slab leak. After having a plumber come in to fix the leak, that same plumber referred the Yorba Linda police officer to SERVPRO of Yorba Linda/Brea to deal with the water damage. When the officer gave us a call, we sent out Project Manager Uriel Valencia to take a look at the house and figure out whether SERVPRO could help. After realizing that we could assist, a team of SERVPRO of Yorba Linda/Brea technicians was sent out to clean up the water damage.

The hallways, bedroom, bedroom closet and guest room were all affected by the slab leak in the police officer’s home. To clear up the problem, the SERVPRO of Yorba Linda/Brea team removed some padding and drywall from each and every one of the rooms. In addition, they floated all of the carpets so any possible damage to them was prevented. Equipment was then placed in all of the rooms to dry them down by the SERVPRO technicians.

At the end of the process, the police officer and his family were all very happy with our services. They promised to call SERVPRO of Yorba Linda/Brea if they ever needed to deal with a slab leak again. 

Pipe Bursts in Wall and Leads to Water Damage

8/7/2015 (Permalink)

Bathroom leaks can cause bad water damage because a leak in the bathroom will typically extend to an adjoining room and affect it as well. SERVPRO of Yorba Linda/Brea has a vast wealth of experience in dealing with bathroom leaks and water damage, which is why two homeowners in Yorba Linda turned to us when they found a leak in their bathroom that had begun to affect the adjoining rooms.

The couple called SERVPRO of Yorba Linda/Brea when they realized the tile walls in their bathroom were wet, which is how the leak was found. Wet or damp tile walls are often a sign of water damage when noticed in the bathroom. After receiving the call, SERVPRO of Yorba Linda/Brea sent out Project Manager, Chris Trejo, to help assess whether SERVPRO of Yorba Linda/Brea could help with the water damage. After deciding that the homeowners could definitely use SERVPRO’s help, a team of technicians was sent out to Yorba Linda to start their work on the bathroom immediately.

Originally, a plumber had found that a pipe burst in the wall in the Yorba Linda couple’s home between the dining room and the bathroom, which meant that both rooms suffered from quite a bit of water damage. SERVPRO of Yorba Linda/Brea assisted by drying the bathroom in place. Luckily, no demolition was required for this job. In addition to drying the bathroom, SERVPRO also removed the drywall in the dining room to alleviate the water damage there. Overall, the job was quick, easy and painless for SERVPRO of Yorba Linda/Brea and the homeowners. The water damage was dealt with swiftly so no other rooms could be affected.

In the end, the homeowners were very happy with the job that SERVPRO did and vowed to call if they suffered any more water damage after seeing what a thorough and quick job our company, SERVPRO of Yorba Linda/Brea, did.

Toilet Leak Leads to Content Manipulation in Yorba Linda

8/5/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we do more than the typical removal and drying of water damage or fire damage. We truly care about our clients and their well-being. That’s why, as one of our helpful services, we offer content manipulation. This means when we go into a home to perform any sort of water damage, fire damage, or mold removal, we will take care of the contents of your home. If needed, we can remove the contents from your home and, depending on the situation, move them into a pod for temporary storage or dispose of them completely.

One home in Yorba Linda recently required our content manipulation services when they had a toilet pipe leak in their home. The water leaked all over their bathroom! They knew they would need help getting the entire bathroom cleaned up and safe from mold damage. They called a plumber to fix the leak, but the plumber told them to call SERVPRO of Yorba Linda/Brea to take care of the water damage.

Our Project Managers, Jonathan Arcila and Cesar Arcila, were the first ones on the scene. They inspected the home and realized that in order to dry everything, they would have to move some of the furniture in the home. They ordered a pod to be dropped off at the house and then called their team of experienced technicians to start the work. 

Our technicians came in and removed the necessary furniture into the pod, and then immediately got to work. In the bathroom, we had to remove the toe kicks and some drywall. In the master bedroom, we removed some of the wood flooring as well as the laminate flooring in the guest bedroom. As soon as everything was removed, we set up some drying equipment.

When everything was dried, we moved the furniture back from the pod into the home. The homeowner was so happy with all the work we were willing to put into her home! She promised to give us a call again if in a similar situation.

Water Heater Leak in Cherry Valley Requires SERVPRO Help

7/31/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we will travel to wherever we are needed to help you out. Just because our name includes Yorba Linda and Brea certainly does not mean we are contained to those cities! In fact, depending on the referral source, we can reach all the way through Los Angeles! When other SERVPRO companies are busy, we get the referral and we will take it, no matter how far we have to travel!

One homeowner recently contacted us from Cherry Valley, all the way past Riverside and Moreno Valley! A plumber had referred the homeowner to us, and we were happy to take the trip! The homeowners noticed their water heater was leaking and causing some issues in surrounding rooms. They called their plumber out to the home to fix the problem, and when he saw the water damage he knew the homeowner would need the help of a professional restoration company. He recommended SERVPRO of Yorba Linda/Brea, as he knew we were the best.

We received the call and immediately sent out our Project Manager, Cesar Arcila. Cesar took a look at all the damage and knew it was something that we could fix. Acting also as the Crew Chief, Cesar called out his team of skilled technicians to start the work.

Our technicians worked to remove the drywall in the hot water heater stand as well as the adjacent bathroom. After that, we set up some equipment to make sure everything dried properly so there would be no risk of mold. 

The homeowners were very pleased with the work we did! They loved that we were so quick to respond, despite the home being a further distance from our regular locations. They were grateful that our work was so fast and efficient. They promised to use us again if the need arose!

SERVPRO Completes Work in Time for Homeowner’s Party

7/27/2015 (Permalink)

When it comes to water damage, it seems as though the accidents only happen when it’s most inconvenient for you. When you just remodeled the house, or when you have people coming over for a party—that’s when water damage seems to always be the most common. Thankfully, there is a company you can call at all hours of the day. We at SERVPRO of Yorba Linda/Brea understand your time restraints and will do everything in our power to make sure your home is taken care of as soon as possible.

One homeowner in Santa Ana recently called us with a pipe leak under her sink. She had noticed water leaking from the bottom of the sink in her office, and had called a plumber to fix the leak. When the plumber saw the extent of the water damage, he recommended she call SERVPRO of Yorba Linda/Brea.

However, she had two conditions: one was that our work had to be done before the weekend was over because she was having family over the following week, and the second was that we had to do everything we could to save her work desk. We knew we would be the best company for the job. 

She gave us a call and we immediately sent out our Project Manager, Chris Trejo, to the home. He performed the initial inspection and called out our Crew Chief, Waldo Roman, to lead a team of experienced technicians.

Because it was time sensitive, the technicians started work immediately. We understood the importance of the desk, so we made sure to hire a specific moving company that we knew would move the desk delicately. From there, we removed some carpet in the office as well as the master bedroom and hallway where the water damage had spread. Everything else was dried in place.

The homeowner was so happy with our work! We finished with plenty of time before her family came and saved her desk. She promised to use our services again if there was another problem. 

Concerned Property Manager Needs Water Damage Help

7/22/2015 (Permalink)

Oftentimes, situations between tenants and a property manager can get confusing. We generally have to schedule with both parties, so getting the job done in a timely fashion becomes more difficult. We love when we hear from property managers that are eager to take care of their tenants and get any and all water damage removed immediately. It makes our job easier and it therefore becomes easier to please everyone!

This specific property manager in Brea was very worried about his tenants. He noticed a leak in one of the pipes after an HVAC company had been out to repair something. The leak had happened in a pipe in the garage and spread to the hallway inside. The manager was concerned about mold growth, so he called SERVPRO of Yorba Linda/Brea. 

We immediately sent out our Project Manager, Chris Trejo, to the job to take a look around. He performed the initial inspection and set up some drying equipment to contain the damage and then called our Crew Chief, Cesar Arcila, to come out and lead a team of our talented technicians.

As soon as our technicians got in, they started the work. They had to remove drywall in both rooms as well as drill access holes in order to dry the interior of the walls. We set up a ton of equipment to dry everything out so mold would not be a factor. We checked for pre-existing mold as well as a result of the water damage, but thankfully there was none.

The property manager and the tenants were both very pleased with the work that we were able to do at the home. They were grateful that mold was not a problem and that all of the damage was removed properly. They gave us a great score on our survey and promised to call us again if necessary!

Lakewood Homeowners Try to Fix Water Damage on Own

7/20/2015 (Permalink)

When it comes to water damage, hiring a professional to get the job done is imperative. If the damage is not removed properly, mold is likely to grow and can cause health problems for the homeowners. This especially becomes a problem if any infants or elderly persons are living in the home.

One homeowner in Lakewood recently had water damage from a slab leak. Seeing as she was 90 years old, she called her son to come over and take care of the damage. He tore up some of the carpet and padding, and in the process found that there was black mold underneath the carpet. Upon this discovery, he threw some bleach on it to kill the bacteria. But he knew he was a little over his head, so he decided to call a professional.

He searched on Google for the best restoration company in the area and found that SERVPRO of Yorba Linda/Brea was the best in the business. He gave us a call and we sent out our Project Manager, Chris Trejo, to the job. Chris did the initial inspection and set up some drying equipment to keep the water damage and mold contained, and then gave a call to our team of expert technicians to come out to the home.

As soon as our technicians showed, they got to work. They found water that had completely soaked the carpet, padding and drywall. Before removing any drywall, we tested for asbestos. When the test came back positive, we performed an asbestos abatement before removing any drywall. From there, we removed all the areas that had been affected by mold and set up air scrubbers to make sure the air was clean.

The homeowner and her son were so happy with the work we performed. He was glad we were able to fix every area that he wasn’t. He gave us a great score on our survey and promised to call again if necessary.

Sewage Backup in Yorba Linda Causes Trouble

7/17/2015 (Permalink)

Water damage is inconvenient for any homeowner, but some cases are worse than others. For example, when the water damage is dirty water or sewage water, the case becomes much more urgent. With sewage water, the homeowner has to remember that E. coli will become a concern, and the danger of the family getting sick in the process is exponentially higher. Involving a professional company like SERVPRO of Yorba Linda/Brea is definitely the best option, as they will ensure the safety of the homeowner.

A homeowner in Yorba Linda recently had to deal with sewage backup. Their toilet backed up and started to flood their home, causing damage to their bathroom, dining room, and hallway. They immediately called a plumber, who came out to fix the pipe. From there he recommended that the homeowners call a professional restoration company to take care of the damage.

They found SERVPRO of Yorba Linda/Brea and knew we would be the best team for the job. Their quick call had us out at the home immediately. Our Production Manager, Edgar Orozco, arrived right away. He knew the importance of getting the job completed before any infections could spread. He called our team of expertly trained technicians to start the removal.

Since it was a sewage backup, we made sure to remove all the affected areas. This included the carpet and padding, the baseboard, and some drywall in each room. Once we did that, we dried down the studs and disinfected any additional areas. We made sure the home was safe and clean before finishing.

The homeowner was so happy with our work. She especially loved that we were able to work with her on the price because her insurance company was not planning to cover any of the damage. She promised to give us a call again if she ended up with another problem!

Struggle to Get Insurance Approval in Eastvale

7/15/2015 (Permalink)

We always root for our clients, and want to make sure their insurance covers as much as possible. Having water damage in your home is hard enough, but having to pay for it all out of pocket? No one wants that. So when it comes to insurance agents, we do everything we can to come to bat for our clients. Even if that means lowering our prices so our services are completely affordable for whatever the client needs.

One morning, a homeowner in Eastvale found the wood floors in their dining and family room were wet and starting to buckle. They didn’t know what to do, so they called a plumber. The plumber came out to the home and found a small pinhole leak that was causing a lot of trouble. He fixed the leak, but told them they would need a professional restoration company to take a look at the damage that had been caused.

Before calling us, they called their insurance company to see what would be covered. They were informed that everything would be covered as long as there was no demolition. The insurance company then told the homeowner to call SERVPRO of Yorba Linda/Brea to get the job done.

They gave us a call and we sent out our Production Manager, Edgar Orozco, to the scene to do the initial inspection. He set up some drying equipment and called out our expert team of technicians to get the work done. We started out trying to dry everything we could, which included removing the toe kicks on some of the cabinets for ventilation.

Unfortunately, some of the wood flooring was not drying. The owner did not want us to remove it because of insurance, but we had to inform them that the glue was wet and would come loose if left. We knew we would have to do some removal. We worked with the homeowner and the insurance company to come up with a reasonable price.

The homeowner was so happy with the work we did. They knew we did everything we could to save the home, and when we couldn’t, we put in so much effort to make sure the job was affordable. They promised to give us a call again if they needed work!

Shower Overflow Causes Water Damage in Corona

7/13/2015 (Permalink)

Leaving your shower on and walking away to let it warm up isn’t uncommon, but with California’s serious drought, it should be frowned upon. It’s normal to wait until the water warms before entering, but staying in the bathroom and waiting for this is a much better solution. The amount of water you will save be significant, as you’ll notice the water get warmer faster and likely be impatient to get in as well. But not only that, turning the shower on and walking away can cause problems for anyone who might be forgetful.

One homeowner in Corona recently turned his shower on and walked away, forgetting about it completely. There was a small backup in the drain, so the water started piling up, and eventually spilled out of the shower and leaked through the house. It moved from the upstairs bathroom, through the floor, and down into the kitchen ceiling.

The homeowner immediately called a plumber, who came out and was able to fix the leak. From there, the plumber recommended he call SERVPRO of Yorba Linda/Brea. He gave us a call and we were able to send our Production Manager, Cesar Arcila to the scene immediately. When he saw all the staining and bubbles in the ceiling, he knew it would be a job for SERVPRO of Yorba Linda/Brea. He set up some initial drying equipment and called our team of experienced technicians.

We had to remove the ceiling, drywall, and laminate flooring in the kitchen, but thankfully everything in the upstairs bathroom could be dried in place without any demolition.

The homeowner was so pleased with the work that SERVPRO of Yorba Linda/Brea was able to do in his home. He knew he made a big mistake when he left the shower on, so he promised to keep a better eye on it next time! 

HVAC Company Causes Water Damage

7/10/2015 (Permalink)

Sometimes water damage is caused by natural causes—pinhole leaks, pipe bursts, and the like. But other times, the water damage is caused by a physical accident. These accidents are the worst, because they feel like they could have been prevented. Most commonly, construction or remodels are the cause of this, but other companies can be the cause as well.

One homeowner in Irvine had to deal with water damage when their HVAC company accidentally stepped on a pipe. The pipes in the attic were plentiful and old, and when a contractor accidentally took a wrong step, the pipe collapsed underneath him and water started spilling everywhere. The company knew they would have to fix their mistake, so they called SERVPRO of Yorba Linda/Brea. They have worked with us previously and knew that we were the best in the business.

After a quick inspection, our Production Manager, Chris Trejo, set up a handful of pieces of equipment to contain the water damage and then called out our team of expert technicians to start the work. The team got to work immediately to extract and remove the water. While drying the attic, one of the air movers accidentally broke a fuse and the power went out. We had our electrician out there within 90 minutes to fix it, and even though the breaker was old and outdated, our electrician fixed it quickly.

From there, we removed some of the insulation in the attic and dried everything else in place. Thanks to the quick reaction of the HVAC company and our quick work, the damage was minimal.

Though upset about the entire situation, the homeowner was happy with the work we did. He was comfortable knowing that his home was safe from any further water damage or potential mold growth. He knew he would be calling SERVPRO of Yorba Linda/Brea again if necessary!

SERVPRO Saves New Wood Flooring

7/9/2015 (Permalink)

It always seems like water damage happens at the absolute worst times. It’s usually right when we’ve just finished a remodel, or right when we’ve had the walls painted. There’s no good time for water damage, but just after something has already been replaced is the worst. And as a result, it feels like all the hard work you just put in your beautiful home has been for nothing. So is there anything you can do to save your precious home?

The answer: professionals. There’s no guarantee that we can save anything, but especially at SERVPRO of Yorba Linda/Brea we do what we can to make sure the reconstruction on your part is as little as possible.

One homeowner in Yorba Linda learned this firsthand. She was getting some re-piping and reconstruction done underneath her home when the construction workers found a slab leak. She called a plumber right away. He was able to repair it, but recommended she get a restoration company out to the home as soon as possible to try and save her brand new wood flooring.

She knew one of her friends had just dealt with water damage, so she called him to see which company he used. He told her he used SERVPRO of Yorba Linda/Brea. She gave us a call and we were out to the home within 90 minutes. Because of her quick action and our quick response, we knew her new wood flooring had a fighting chance.

Our Production Manager, Cesar Arcila, and our team of technicians immediately got to work. We were able to desiccate the floor and set up floor mats, and thankfully keep the damage at a minimum. We were able to save it all! 

The homeowner was so happy with our work. Since she wasn’t using her insurance company to pay for the work, she was glad our demolition was almost non-existent and she wouldn’t have to pay. She promised to be calling us again if she needed help!

Shower Overflow Leads to Water Damage

7/6/2015 (Permalink)

California is notorious right now for its drought. With this in mind, it’s important to keep an eye on all your plumbing for water leaks. What’s more important (though seemingly more obvious), make sure to turn off your sinks and showers when you aren’t using them! So much wasted water comes from plumbing problems, so not only will it lower your water bill and help conserve water, it could even prevent you from experiencing water damage in your home.

One homeowner in Fountain Valley recently had to deal with water damage resulting from an overflow in her shower. She turned on the shower and then went downstairs to grab something while the water warmed, but then completely forgot about the shower and left it running. Unfortunately, this resulted in an overflow of the shower, damaging the surrounding areas. Even further, the water leaked from the bathroom down through the floor and into the ceiling of the bathroom and garage on the first floor.

When she noticed the problem, she shut off the water but knew she would need professional help with the cleanup. She called her insurance company to see who they would recommend, and they told her to call SERVPRO of Yorba Linda/Brea. We immediately sent out our Production Manager, Cesar Arcila, to the job. When he saw the damage, he knew SERVPRO of Yorba Linda/Brea would be able to help, but first he would need to contain the damage. He set up a few pieces of equipment to make sure the water damage did not spread, and then called our expert technicians to come out and take care of the job.

When the technicians arrived, we immediately got to work. We had to remove some of the drywall in both bathrooms and the garage, as well as some of the ceiling in the garage. From there, we dried everything out with fans and dehumidifiers to keep mold from growing.

The homeowner was thrilled that we were able to salvage so much of the home! She knows now who to call if she ever leaves the shower on again. 

Insurance Company Doesn’t Cover Laundry Room Leak

7/6/2015 (Permalink)

When it comes to water damage, we always cross our fingers for our clients that their insurance will help pay for whatever damage was done to their home. It makes it easier for us as a restoration company, but more than that we don’t want to see our clients suffering as they try and pay for water damage that was an accident. That’s why, when we have clients that choose to self-pay, we always work with them so they receive the best deal possible.

One homeowner in Brea had a valve in their laundry room break, flooding that room as well as the adjacent bedroom. The homeowner noticed it when they went to move a load of laundry into the dryer, and knew he needed to call someone as soon as possible. He called his plumber, who came out and fixed the pipe, but recommended they call a restoration company.

The homeowner did a quick internet search to see who the best water damage company was in the area, and found that SERVPRO of Yorba Linda/Brea was by far the best company for water damage. He reached out to our call center and we were out there immediately.

He wanted to file an insurance claim, and told us so when his Production Manager, Chris Trejo, made it out to the home, so that’s how we started the job. But as we got further into the investigation, the insurance adjuster informed the homeowner that they would not be covering any of the damages. The homeowner knew he would have to self-pay.

We got to work and removed the vinyl in the laundry room as well as half the carpet in the bedroom. We also had to remove up to four feet of drywall in both rooms. Knowing he was paying out of pocket, we worked with him to make sure it was a fair and affordable price for the homeowner.

He was so happy with all the work we were able to do for him. He especially loved that we gave him a low quote since he was self-paying! He thanked us for all our hard work and assured us we had just made a lifetime customer.

SERVPRO Saves Fullerton Home!

7/1/2015 (Permalink)

Water damage can be very scary. It can mean an entire reconstruction of your house! And if it sits there for too long, you and your family could be in danger of mold. So when we get a job that we know will be minimal demolition, we are always so relieved. The more we are able to save in a home means the less the homeowners have to reconstruct later, so when it comes to water damage, less really is more.

For one homeowner in Fullerton, they noticed one morning that their carpet was squishy and wet in their master bedroom. They immediately knew something was wrong, but wasn’t sure exactly what. They called out their plumber, who identified the leak as a slab leak and told them it was affecting more than just their master bedroom. He recommended they call a professional restoration company.

Thankfully, the homeowners knew exactly who to call. This wasn’t the first time they had to deal with broken pipes in their house. Last time, they called SERVPRO of Yorba Linda/Brea and were so happy with the job we had done when it came to cleaning their home. They knew they wanted to call us again.

They gave us a call and that same day we sent out our Production Manager, Chris Trejo, to the home to complete the initial inspection. He set up initial dying equipment but called out our team of experienced technicians to start the work. Our technicians came out and lifted the carpet in the master bedroom, the family room, and the hallway. We had to remove some of the drywall in the master bedroom, but otherwise everything could be dried in place.

The homeowners were very happy with our work! Because we were able to contain the water damage, it did not get worse and there was very little demolition needed. They thanked us over and over and told us they would call again if they needed!

Dining Room Water Damage Affects Crawlspace

6/29/2015 (Permalink)

Water damage can oftentimes be tricky in how it moves and spreads around the home. What can start as a small leak in one room can quickly spread into multiple rooms, or even multiple floors. If not caught soon enough, the damage can even start to create mold. And then what do you have? A wet house that’s starting to make you sick. Catching water damage early is the key to keeping you and your family safe.

For one home in Glendale, the upstairs bathroom had a pipe burst in the wall. The homeowners noticed their hardwood floors were wet in their downstairs dining room, but didn’t know where it was coming from. They called a plumber, who came out and found that the upstairs bathroom was ruining the home. The plumber also found water damage in the ceiling above and the crawlspace below the dining room. He recommended the homeowners call SERVPRO of Yorba Linda/Brea if they wanted the job done properly.

When we received the call, we sent out our Production Manager, Jonathan Arcila to the job. He did an initial inspection and knew SERVPRO of Yorba Linda/Brea would be able to come out and help. He called our Crew Chief, Jose Melgar, to get to the house with his team of technicians. The team got to work immediately.

The first thing they had to do was the water extraction in the crawlspace. From there, they removed the wood floor in the dining room and some of the ceiling above the dining room. Fortunately, everything else was dried in place.

The homeowner was so happy with the work of SERVPRO of Yorba Linda/Brea. He knew that even though the damage was all over the home, SERVPRO made sure he and his family would be safe from mold in the future. He promised us repeat business if he had to deal with a similar situation in the future!

Mold and Water Damage in Hacienda Heights Home

6/26/2015 (Permalink)

As if having to deal with water damage isn’t enough, it is always tough when mold accompanies it. When any water damage is left untreated or is not removed by professionals, the chance of mold growth always skyrockets. And with mold always comes the danger of illness with the homeowners or whoever is living with the mold. It seems like a terrible chain reaction! At SERVPRO of Yorba Linda/Brea, we do everything we can to stop that chain before it gets worse.

One homeowner in Hacienda Heights had to deal with a supply line break from their refrigerator. They came home from work one day and saw that the flooring in their kitchen was soaking wet, but didn’t know exactly where it was coming from. They called a plumber, who was able to come out and fix the problem, but recommended that the homeowners call a professional remediation company to remove the water damage properly.

The homeowners called their insurance adjuster, who recommended SERVPRO of Yorba Linda/Brea from their list of recommended vendors. They gave us a call and we were out within a matter of a couple hours.

The Production manager, Cesar Arcila, was the first on the scene. He found that the kitchen was not the only room affected. The laundry room, pantry, and dining room also had water damage from the leak. Additionally, his inspection revealed that there was mold in the walls from the leak as well. He set up some initial drying equipment to make sure the water damage was contained and did not spread any further.

From there, he called out his team of technicians to come out and make sure the home was taken care of. The team came out and was able to save all the flooring, but unfortunately because of the mold in the walls, they had to remove two feet of drywall in all the rooms to ensure the safety of the homeowner.

Though the damage was more severe than the homeowner initially thought, he was glad he had called SERVPRO of Yorba Linda/Brea and that we were able to find the mold in the walls. He promised to call again if necessary!

Homeowner Tries Water Removal on Own—Decides Pros are Better

6/24/2015 (Permalink)

The “can-do” attitude is great to have in everyday life. It’ll get you far in your career as well as personal and professional relationships. But there’s a limit. DIY is great for Pinterest, but not always applicable in real life. This extends to water damage removal. When it comes to ensuring the safety of your home, it is imperative that you hire a professional to remove water damage. If it is not cleaned up properly, it can result in mold which can be dangerous for you and your family. 

One homeowner in Orange learned this recently. He had a pipe leak in the wall, and when he had a plumber come out and repair it, the plumber informed him of the extensive water damage. The plumber recommended he call a restoration company, but the homeowner decided he wanted to try removing the damage himself.

After a few days of trying and realizing it was going to be more difficult than he wanted, he called SERVPRO of Yorba Linda/Brea. Our Production Manager, Edgar Orozco, made it out to the home immediately. He knew it was something we would be able to fix for him, so we immediately got to work.

We set up equipment to start the drying process, but knew there were some parts that would have to be removed because of the delay in reaction time by the homeowner. We started by removing and disposing of the carpet of the bedroom, closet, and bathroom. We also had to remove some drywall in all those rooms and the bathroom. Since it had been a few days, we knew there was a concern for mold in the drywall. We tested, and thankfully the results came back negative.

From there, we sprayed all the affected areas with anti-microbial spray to ensure there would be no further damage and left our equipment to dry the rest of the area.

The homeowner was thankful for the services of SERVPRO of Yorba Linda/Brea. He knew he could have made the situation much worse if he hadn’t called us when he did, and he was happy we were able to get the job done quickly.

SERVPRO Saves Home from Pinhole Leak

6/22/2015 (Permalink)

Pinhole leaks are sneaky. One day there’s nothing wrong and the pipe is intact, and then the next thing you know you’ve turned on the sink and your bathroom is flooding. It can start with a small drip or it can start with a deluge—either way, the water rises and ruins your home. What do you do now? Or maybe the pinhole leak is in the wall. You don’t notice it until there are water stains or bubbling drywall. The longer you wait, the more damage occurs to your precious home. It’s imperative that you know what to do in this situation: call SERVPRO.

A homeowner in Yorba Linda had a pinhole leak in their wall, but didn’t notice until the damage had already spread to five rooms. When he walked into his bathroom and found wet flooring, he knew something was wrong. His first instinct was to shut off the water, and from there he called a plumber.

The plumber arrived and was able to find the pinhole leak in the wall, but by that time the water damage spread from the bathroom, to the master closet, hallway, family room, and kitchen. The plumber recommended the homeowner call SERVPRO of Yorba Linda/Brea to take care of the water damage.

He called us and our Production Manager, Jonathan Arcila, was able to make it out to the home that same day. He set up some initial drying equipment so the damage would not spread and then called our Crew Chief, Waldo Roman, to come out to the site with his team of experienced technicians.

We got to work immediately. We had to remove some flooring in the living room and closet, but were able to simply drill some holes in the walls for ventilation instead of removing them completely. We were even able to save all the cabinets in the kitchen!

The homeowner was so happy with the quick and efficient work we did. When filling out our survey, he gave us a perfect score and told us he would be using our services again.

SERVPRO Works to Save Yorba Linda Home

6/22/2015 (Permalink)

When it comes to water damage, the location of the pipe is everything. If the pipe breaks in a wall, it completely depends on how many rooms share that wall. If the wall isn’t shared by any other room, the cleanup could be quick and easy. If it is shared by two rooms and another floor, the damage can be more than anyone would want. It can leak into all the adjoining rooms, the floor below, and everything in between.

One home in Yorba Linda experienced an unfortunate situation. A pipe burst in a wall in an upstairs bathroom, but the wall was shared with the master bedroom. From there, the water leaked into the master bathroom as well, and then leaked through the floor into the kitchen and laundry room downstairs. 

When the homeowners saw the flood, they immediately called a plumber. The plumber came out and was able to fix the leak, but suggested the homeowners call a professional restoration company to take care of the water damage. A quick search on Google prompted the homeowners to call SERVPRO of Yorba Linda/Brea. 

As soon as we received the call, we sent out our Production Manager, Chris Trejo, to the site. He contained the damage, but knew he would have to call his technicians to work on the home. As soon as they got there, we set to work. We had to remove drywall in all the rooms, but were able to dry the laminate flooring in the laundry room. Unfortunately, the tile in the originating upstairs bathroom was too wet to dry in place. Though we did everything we could to save it, we had to remove it in the end. 

Even still, the homeowner was so happy with our work. Due to the unfortunate location of the pipe leak, the damage was significant, and the homeowners knew it could have been much worse. They told us we had just created a lifetime customer in them!

SERVPRO Does It All!

6/17/2015 (Permalink)

Every once in a while, you’ll need a water restoration company. Other times, maybe you need an asbestos or mold company. And then there are occasions where you need someone that does everything. Water damage that has been left untreated can result in dealing with all three services at the same time. 

That’s what happened to one home in Placentia, CA. Their fridge leaked into their kitchen, but the homeowners decided they could do the water damage removal themselves. Unfortunately, they did not remove the damage properly so mold started to grow. When they realized this, they knew they would have to call in a professional.

Initially they called another restoration company, who was able to start the work. Unfortunately, everything came to a screeching halt when the company realized that an asbestos abatement was needed before the mold removal could start. This first company didn’t deal with asbestos, so the homeowners had to find a new company.

A quick Yelp search had them calling SERVPRO of Yorba Linda/Brea. We do all the work that other restoration companies don’t do, and that’s exactly what the homeowner was looking for: a one-stop restoration company.

We sent out our Production Manager, Jonathan Arcila, to the job. He did the initial inspection and called our expertly trained technicians to come out and get the work going. The kitchen cabinets and ceramic floors in the kitchen as well as parts of the dining room, living room, and pantry were all affected. After our asbestos abatement, we did the mold removal, which included removing pieces of baseboard and drywall in the kitchen.

The homeowner was very happy with our services. They loved that SERVPRO of Yorba Linda/Brea was able to do everything they needed so they didn’t have to deal with a million quotes with their insurance. They promised to call us again in the event of another water damage situation! 

SERVPRO Saves La Mirada Home

6/15/2015 (Permalink)

No one likes having to deal with water damage in his or her home. Even more, when the damage is upstairs, the repairs can be even worse. Water leaks through the floor and into the ceiling of the floor beneath it, creating ceiling bubbles and damaging drywall in the process. Thankfully, if dealt with in a timely manner, the damage can be contained and kept to a minimum. Less damage means less demolition, which in turn saves you money. Literally, time is money when it comes to water damage.

One home in La Mirada had a quick reaction that kept the home from having any sort of demolition. When they woke up one morning to find their washer line had broken over night, they knew something needed to happen, and fast. It had already flooded the laundry room and would keep spreading unless they called a professional.

They hopped online and did a quick Google search for the best water damage restoration companies in their area and saw that SERVPRO of Yorba Linda/Brea was by far the best in the business. At SERVPRO of Yorba Linda/Brea, we understand the importance of a quick response, so we arrived at the home immediately.

Our Production Manager, Jonathan Arcila, completed the initial inspection. He found that the tile, drywall, and baseboard were all wet in the laundry room, and called out a team of technicians immediately. He set up some equipment to make sure the damage did not spread while the team made their way to the home. 

When the technicians got there, they set to work immediately. Thankfully the homeowners and SERVPRO had both responded quickly enough that everything was dried in place! There was no demolition that had to be done.

The homeowners were so happy that the demolition was nonexistent and thanked us for our quick work, but in reality they were responsible for the help as well! They assured us they would be calling again if they needed our services.

Homeowner Trusts SERVPRO with Their Home

6/12/2015 (Permalink)

When your home is affected with water damage, the last thing you want to do is put off the professional clean up. This, however, can often be hard to schedule when homeowners have to be at work. For these situations, SERVPRO of Yorba Linda/Brea has a few options. First, we can work only after hours to ensure that the homeowner is present and comfortable with the situation. Our other option is that the homeowner trusts us with the key and we get the job done even quicker.

For one homeowner in Los Alamitos, they did the latter. The homeowner actually lived in Yorba Linda, but the home in question was occupied by tenants in Los Alamitos. The tenants noticed one morning that there was a giant puddle of water in their upstairs bathroom, coming from the bathtub. The tenant called the homeowner, who knew exactly who to call: SERVPRO of Yorba Linda/Brea.

We sent out our Production Manager, Chris Trejo, to the job immediately. He found that the water from the upstairs bathroom had dripped down through the floor into the ceiling and drywall in the garage below. We told the tenants we could start the project right away, but both the tenant and the homeowner worked through the day and could not be there to supervise our technicians.

That’s when the tenant and homeowner came to an agreement: the technicians were trustworthy and honest, and would be able to be left in the home to do some of the work. We started work the next day. What we could not finish while the tenants were at work, we finished after hours in order to get the job done as soon as possible. We were able to dry all the tile in the bathroom in place and only had to remove a small amount of drywall in the garage.

The homeowner and tenant were both so pleased with the work that SERVPRO of Yorba Linda/Brea provided. The homeowner in particular assured us they would be referring us to other homeowners.

Insurance Covers Entire Water Damage in Placentia

6/12/2015 (Permalink)

Insurance companies can be difficult to deal with when it comes to water damage. Sometimes it seems like the odds are stacked against you when you’re already dealing with water damage and then, to top it off, an insurance company breaks the news: they won’t cover what you need. Whether because you chose the wrong water damage removal company or because the water damage was caused by a lack of maintenance, the last thing any homeowner wants to hear is that they will not be covered.

At SERVPRO of Yorba Linda/Brea, we pride ourselves on the fact that we are preferred vendors of most insurance companies. The companies know we do great work, and for a reasonable price. For one homeowner in Placentia, she was more than pleased when she found out that the entirety of her water damage would be covered by her insurance company.

When she heard water leaking in her kitchen, she rushed in and found that the pantry was starting to flood. She shut off the water and first called her insurance company to see what she should do. They told her that she needed to call a water damage company, and that SERVPRO of Yorba Linda/Brea was the best one.

She gave us a call and we were out that same day. Our Production Manager, Cesar Arcila, made it to the job first and did an initial inspection to see what help we could provide. From there, he called out our team of experienced technicians to start getting the work done. Though the water damage extended from the pantry and into the kitchen, the adjoining master closet, the bathroom, and another hallway’s closet, thankfully there was very little demolition that needed to be done. There was only a small part of the wood floor that would have to be replaced.

The homeowner originally had planned to pay for the damage herself, but after a talk with her adjustor, she found out that her insurance would cover everything that needed to be done.

She was so thankful that SERVPRO of Yorba Linda/Brea and her insurance company were able to work together to make sure she was safe. She was very happy with the work we did, and she promised to recommend us to all her friends!

Toilet Leak Ruins Pico Rivera Home

6/8/2015 (Permalink)

Bathrooms can be tricky places when it comes to piping. Between the sinks, toilets, showers, bathtubs, and everything in between, there is a lot of piping happening in a bathroom. It seems like only a matter of time until one will burst! Keeping up with maintenance is imperative when it comes to bathroom pipes, otherwise you could have a serious water damage problem on your hands!

It’s easy for pipes, especially in the bathroom, to be installed improperly and lead to leaks. Or even if the pipe is installed correctly, it can get small pinhole leaks from wear and tear, which often leads to an even bigger leak. There are many ways for a bathroom pipe to fail, so make sure your bathroom pipes are always properly maintained.

One Friday morning, we received a call from a homeowner in Pico Rivera that was complaining of water damage. She woke up one morning to find that the carpet in the closet was wet, and she was unsure where it was coming from. She called a plumber first, who was out at her house and found that the source of the leak was in the bathroom behind a toilet. Though the plumber was working to fix the problem, he recommended the homeowner call SERVPRO of Yorba Linda/Brea.

When we received the call, we sent out our first responder, Edgar Orozco to the home to check out the damage. When he saw it was a case where SERVPRO of Yorba Linda/Brea could help, he called out a team of technicians to start the work. We removed some tile in the bathroom as well as plywood in the hallway. We dried the carpet in place in the closet.

The homeowner was so happy with the work we were able to do. She loved that we made sure the home was dry and completely safe from mold before we left. She assured us she would be giving us a call again if the need arose!

Water Damage Source: Unknown

6/5/2015 (Permalink)

With our job, the majority of the cases we see are easy to identify and fix. With water damage, the source is usually a pipe. Plumbers are usually pretty quick to find the source, whether it’s in a wall or underneath the house or even just blatantly exposed! When we know the source of the loss, it makes our job easier as well. We see the hole or crack in the pipe and we know what sort of water damage patterns to expect and where to look to remove it all. On occasion, however, we get a mystery source!

One Yorba Linda home had water damage in the walls, but the homeowners chose to ignore it. They had a couple stains on their walls but did not think anything of it and moved out of the house. The house was vacant for a while, as the homeowners were looking to rent their home. When they came in one day to check the house, they realized there was a musty smell in the home.

They did a quick search on Yelp to see who the best companies were and found that SERVPRO of Yorba Linda/Brea was the best company in the area to check out mold. They called us, and our Production Manager, Chris Trejo, was out to the home within 90 minutes. He tested for mold and saw that there was a ton of water damage and mold in the walls. What was weird was that the plumber that also came out to investigate could not find a source for the water damage. They didn’t know where it came from! 

Nevertheless, we knew SERVPRO was right for the job. Our team of technicians came out and got right to work. We had to remove walls and flooring in the kitchen, hallway bathroom, closet, and pantry. The mildew had to be removed as well, so we set up air scrubbers to make sure the air would be clean for the new tenants. 

The homeowners were thrilled with the work. They mentioned that we look out for the customer and they couldn’t ask for better guys for the job. They also promised to refer us and use us again if necessary!

Home with Newborn Has Concern about Mold

6/5/2015 (Permalink)

Having a baby is an exciting time in life. At the same time, it makes you think that much harder about all the dangerous things out in the world! Suddenly there are germs and sharp corners and heavy, crushing objects everywhere, and they all pose a threat to your precious little one! One of these concerns is, understandably, mold. Bringing a new baby into a home with mold is dangerous for everyone involved! It can infect furniture and toys, which make it that much easier to get to you or your child.

One homeowner in Buena Park had this exact worry. After a heavy rain, the homeowners noticed a leak in their roof. The water was leaking into their attic and they noticed some water damage. They had a roofer out to the home to patch up the hole, but for theirs and their new baby’s safety, they knew they would need a water damage company to come out and take a look.

They did a quick search on Yelp and found that SERVPRO of Yorba Linda/Brea had, by far, the best reviews of all the water damage companies in the area. They gave us a call and expressed their concern about their newborn, so we were out to the home immediately. Our Production Manager, Jonathan Arcila, was the first on the scene. The homeowners expressed concern about mold growth and wanted to make sure we checked to ensure their safety.

Jonathan knew it was a project that would be best resolved by SERVPRO. He called out our team of technicians and we started work right away. The leak in the roof had leaked from the attic to the drywall in the master bedroom and bathroom, so we had to do some removal there. Then, of course, we checked for mold. There was a small amount of mold and we removed it, but it was less than 10 square feet, so we did not need to charge them for an entire mold remediation. 

The homeowner was delighted with our genuine concern for the family’s safety. They knew they made the right choice by calling SERVPRO of Yorba Linda/Brea.

Repeat Water Damage Customer Calls SERVPRO Again

6/1/2015 (Permalink)

Every now and again, a homeowner will have to deal with water damage ruining a couple rooms in their homes. That situation is always frustrating for the homeowner. It seems like nothing could be worse… until it happens again. Dealing with water damage once is bad enough, but twice in just a few months? It is an understandably frustrating situation.

For one homeowner in Orange, it seemed like she had just finished cleaning and repairing her home from a water damage ordeal in February. She used SERVPRO of Yorba Linda/Brea, so she knew her home was in good shape. Her dishwasher, however, had other ideas. She woke up one morning to find that the hose that connected her dishwasher had burst and flooded her kitchen.

Having just used our services, she knew exactly who to call. As she said, she essentially had us on speed dial! When we received her call, we knew we wanted to be out there immediately. She had made us a priority by calling us again, so we wanted to make sure she knew she was appreciated. We arrived at the home within 90 minutes.

Our Production Manager, Chris Trejo, was the first on the job. He noted that the kitchen and adjacent bedroom were both affected from the flood and the homeowner would certainly need our services. He called our team of expert technicians out to the home to get the job started. The flooring was engineered wood, and we knew we wanted to save as much as possible so the homeowner would not have to endure the costly replacement.

We worked as hard as we could and were able to dry the majority of the floor in place! The homeowner was so happy with our work—again! It is important to us that she trusted her home with our work again, and we are happy to have made a lifetime client.

Crawlspace Cleanup Becomes More than Expected

5/28/2015 (Permalink)

Crawlspaces are often affected by water damage. It’s the home to many major pipes and when one breaks, crawlspaces can flood. Sometimes, when the crawlspace is used for storage, there can be property damage as well.

One homeowner in Cypress found that their crawlspace was flooding and ruining a lot of the boxes that were stored down there. In the boxes were important war memorabilia from both World War I and World War II including guns, rifles, and wine bottles, so it was imperative that it was carefully moved and saved. The homeowners called SERVPRO of Yorba Linda/Brea to come out to help clear out the crawlspace and remove all the water. 

When we got there, we found the problem was much worse than initially expected. As soon as we crawled down into the crawlspace, we found a 10 foot diameter of water that was about a foot and a half deep. When we started removing the boxes, we found even more damage. Beyond this small pool of water was a maggot-infested wall. Once we knew maggots were involved, we knew black water was going to be an issue.

We suited up in our personal protective equipment (PPE) and started to work. We removed all the stored boxes first and then worked on removing the porous wall. Within the wall, we found larvae and mold in addition to the maggots. In order to remove the maggots and larvae, we had to use a shovel because live insects like that cannot be vacuumed as we usually do for mud and water. 

Of course, our next priority was the health of the homeowner. With that much mold and rot, the home smelled terribly and the air needed to be cleaned. We set up air machines to replace the air with clean air, and we set up drying equipment to keep the foundation from retaining moisture and the framing from rotting. We also had to test for E. coli and disinfect the entire basement. 

The homeowner was very happy with our work. She loved that we were able to save all of her husband’s war memorabilia and cared very much about her health as well. 

Frustrated Homeowner Turns to SERVPRO for Help

5/22/2015 (Permalink)

Water damage is always frustrating. It’s so hard to sit back and watch as water damages the home and possessions that you love. What’s even more frustrating is when insurance companies refuse to pay for the work that really needs to be done. Unfortunately, if water damage is caused by improper home maintenance, most insurance companies will require the homeowner to pay. Water damage is expensive, so it is completely understandable that homeowners get angry when insurance refuses to help.

For one homeowner, a leak in a pipe in his shower meant little-to-no help from the insurance company. He noticed his bathroom flooding one day and called a plumber, who came out and diagnosed a break in the shower pipe. The homeowner called his insurance company, who informed him that he would not be covered because the leak occurred as a result of lack of maintenance. The only thing they would cover is the use of equipment to dry out the damage, but no demolition would be covered.

When we received the call, we sent out our Production Manager, Chris Trejo, to the job. He set up some dehumidifiers and desiccants to remove some of the water damage, but we knew some of the tile really should be removed. Unfortunately, the homeowner knew he could not afford for the tile to be removed.

We worked with him and ultimately decided to do everything we could to dry the tile in place. We set up more fans and dehumidifiers to get the tile as dry as possible. We also let him know that if he chose to remove the tile as we recommended, we would be able to work with him on the price since it would be a self-pay.

Ultimately, though frustrated with the lack of cooperation with the insurance company, the homeowner was pleased with how we handled the situation. He assured us that our work was top-notch, and loved that we were able to accommodate all his needs.

After Hours Leak Needs Water Extraction

5/20/2015 (Permalink)

Not all companies are available 24 hours a day, seven days a week. No matter holiday, weekend, or if it’s two in the morning, SERVPRO of Yorba Linda/Brea is ready to help your water damage situation. Water damage can happen to anyone at any time, so we at SERVPRO know the importance of getting the job done in a timely manner. Leaving water damage to sit can result in mold, which can be hazardous for the residents, so we work quickly at all hours to ensure the safety of our clients.

One Long Beach home heard the sound of rushing water on Saturday afternoon. He followed the sound until it led him to his crawlspace, where he found a couple inches of standing water. He immediately turned off the water in his home and called a plumber. The plumber came out, but told the homeowner he would be unable to do any significant work until the water in the crawlspace had been removed. He recommended he call his insurance agent for the best water damage companies in the area.

His insurance agent gave him a handful of water restoration company names, and after a quick Yelp search, he found that SERVPRO of Yorba Linda/Brea had the best reviews of them all. It helped that we have a 24-hour service, and he wanted this taken care of immediately. He gave us a call and we made it out to his home that same day.

Our Production Manager, Chris Trejo, took the job on and called out our technicians to get to work. We removed the water in the crawlspace, and thankfully nothing serious had to be removed. We set up some equipment to make sure it dried quickly and safely, and left a very happy client.

He gave us a perfect score on the survey he took upon the completion of the job. He was so happy with all our work!

Shower Crack Damages Placentia Home

5/18/2015 (Permalink)

It feels like so much water damage is due to faulty or old piping. But what happens when the water damage is not due to a pipe at all? Is it preventable? With pipes, proper maintenance and checks can prevent serious water damage from occurring, but what else should be checked? As we have mentioned previously, the kitchen and the bathrooms are the most common areas for leaks. This rings true, even when a pipe is not involved.

For one homeowner in Placentia, his shower started to leak. He could not immediately trace the source of the water, but after calling out a plumber, he was informed that he had a crack in the shower that was causing a lot of water damage. The shower could be repaired, but in order to safely remove the water damage, the homeowner needed to call a water restoration company. After a quick call with his insurance agent, the homeowner knew he should call SERVPRO of Yorba Linda/Brea.

As soon as we received his call, we sent out our Production Manager, Cesar Arcila. Cesar did the initial inspection that told him there was water damage within the walls. He performed a test for asbestos that came back positive, so he knew an asbestos abatement would absolutely be necessary as well. He called out our Crew Chief, Jose Paramo, to bring out a team of technicians to get the job done.

We performed the asbestos abatement and then got to work removing the damaged areas. We removed some drywall and vinyl flooring. The homeowner requested we call each day to inform him of how the job was progressing, so we updated him daily.

The homeowner loved how willing we were to meet his demands. He loved that the job was done quickly, and that we were able to work with his schedule every day. He assured us we were the best water restoration company around!

Plumber Refers SERVPRO for Water Damage Help

5/15/2015 (Permalink)

We get a lot of referrals when it comes to our job. Especially with water damage, everyone knows we do the best work. We are on most approved vendor lists for insurance companies, plumbers know our work is the most professional, and those who have experienced our work before love to spread the word. Whether it is an insurance company, a plumber, or even just word of mouth from friends, we appreciate each and every referral. 

This particular referral came from the plumber that had been called to the house initially. A Los Alamitos homeowner had noticed that there was moisture on the walls and was unsure where it was coming from. He called a plumber, who came out and found a broken pipe. The water damage in the walls was extensive though, so he knew the homeowner would need professional water damage removal help. He recommended the homeowner call SERVPRO of Yorba Linda/Brea.

He called us immediately and we were able to make it out to the home within the hour. Sure enough, the pipe leak had done some serious water damage in the walls. The home was an older one as well, so before we did any removal we wanted to make sure the home was free of asbestos. The test came back positive for asbestos, so we did an asbestos abatement to make sure the home would be safe for any demo we had to do.

Our Production Manager, Jonathan Arcila, lead the ordeal and made sure everything went smoothly and safely. We removed drywall in the bedroom but were able to save most everything else. We set up drying equipment to make sure the home stayed safe from mold.

The homeowner was so happy with the work we did. He was grateful for the plumber’s recommendation, and assured us he would tell his friends about the great work we did for him. 

Slab Leak Calls for After Hours Help

5/13/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we know that water damage is more than just an inconvenience. It can happen any day of the week at any time. That is why we offer our after-hours services, 24 hours a day, seven days a week. That way we can make sure your home or business is taken care of immediately and is never in danger of any mold.

We recently received a call after hours on a Saturday about a homeowner that had a slab leak. He had come home from a business trip that morning and seen a small amount of standing water in his kitchen and dining room. He knew something was wrong and called a plumber, who said he would not be able to be out to the home until Monday. He knew he needed to take care of the damage immediately before it got any worse.

He went on Yelp and looked at the reviews of all the water damage companies in the area. Without a doubt, SERVPRO of Yorba Linda/Brea had the best reviews. He also noted that we had after-hours services, so he could get his water damage taken care of immediately. He gave us a call and we had our Production Manager, Cesar Arcila, out there that same day. He started setting up some initial equipment to make sure the damage would not worsen, and made a call to our Crew Chief, Jose Paramo.

Jose and the crew went out to the home at the specified time of the appointment and immediately got to work. The laminate in the kitchen had to be removed as well as the carpet and padding in the dining room. Our work was quick and efficient, and the homeowner could not have been more pleased. He told us he would absolutely be using our services again if the need arose.

Slab Leak Damages Placentia Home

5/11/2015 (Permalink)

Slab leaks are always a tough loss when it comes to water damage. A slab leak is when a pipe underneath the house cracks or breaks and water leaks up from underneath. Because it is a pipe that is not easily accessed, sometimes the damage is not noticed until it is already too late. When it comes to slab leaks, we often see a huge amount of damage underneath the house by the time we get there.

For one specific home in Placentia, they noticed their carpet was wet in their living and dining room. The homeowner did not know what the cause was, and thought something had been leaking in her kitchen into the other two rooms. She called a plumber, who came out and identified the source of the leak as a slab leak. He was able to turn off the water and fix the pipe, but recommended she get the water damage removed professionally.

The homeowner hopped online and did a quick Google search for the best water damage companies in the area. Overwhelmingly, she saw SERVPRO of Yorba Linda/Brea had the best reviews. We know when we receive a water damage call that time is of the essence, so when we received her call we headed out there immediately.

Our Production Manager, Chris Trejo, was the first one there. He scoped out the damage and recommended we have our technicians out there that same day to start the process. He called out the rest of the team and they got to work immediately. We lifted the carpets and pads in both the rooms and unfortunately even had to remove some of the drywall in each room. The homeowner trusted us though, and knew we would get the job done right.

She was very pleased with the overall service in her home. When she filled out our survey, she gave us a perfect score across the board!

Husband and Wife Deal with Pipe Leak in Yorba Linda

5/8/2015 (Permalink)

Pipe leaks don’t just work Monday through Friday, nine to five like regular people. Pipe leaks can happen on any day, at any time. This is why at SERVPRO of Yorba Linda/Brea, we are always available for emergency services. Any time of the day, any day of the week, we will be available to come out to your home or business to take care of water damage that might be affecting the building.

This includes weekends! For one homeowner, this is exactly what he had to deal with. His home in Yorba Linda had a pipe leak that he found in the closet. The leak extended from the closet to the family room and master bedroom. They called a plumber, who was able to make it out to the home that same day but knew they would have to repair the water damage before he could completely fix the pipe. He recommended the homeowner call SERVPRO of Yorba Linda/Brea.

The husband called SERVPRO of Yorba Linda/Brea immediately, but knew he would have to consult with his wife before making an appointment. While on the phone with us, his wife told him to wait two days before having them come out. We recommended we come out immediately so as to avoid mold, but the husband and wife wanted to wait.

We made an appointment for Monday, and come Monday morning, we sent our Production Manager, Jonathan Arcila, to the job. He scoped out the damage, finding damage in the flooring in all three rooms. He called our team of trained technicians to come out and start removal. We removed some wood flooring in the kitchen as well as the carpet in the master bedroom and the carpet. Thankfully, the home was new and there was no need to remove furniture as they had not moved in yet.

The homeowner took a risk with waiting, but was ultimately glad to have called SERVPRO of Yorba Linda/Brea. He said that all the employees of SERVPRO were courteous and very helpful.

Difficult Hours to Fix Bathroom Pipe Leak

5/6/2015 (Permalink)

Water damage is a timely emergency. When a pipe leaks or a water main breaks, it is imperative that we are called immediately. We do our best to make sure we are at the home in a matter of hours, because we know if water damage sits for too long, mold has the potential to grow. With mold growth can come serious health problems, so we want to extract the water right away. Additionally, the quicker we get to clean it up, the less time it spends ruining the walls and floors of the home.

 Sometimes, however, jobs get in the way. Though our first response may be quick, we work with each home and family individually to make appointments. Jobs often mean we are not able to get to cleanup as fast, but we do what we can.

 For one home in Yorba Linda, both the mother and the daughter that lived there worked odd hours. The mother was a nurse, sometimes working all through the night, and the daughter worked in retail. When they found a pipe leak under the sink in their bathroom, they knew the water damage experts would have to come in immediately.

They gave us a call and we were out there that same day. Our Production Manager, Chris Trejo, was the first on the scene. He found the pipe leak had affected both the bathroom and the hallway. On the bathroom floor was a tile that matched the backsplash of the walls, and the homeowners really hoped we could save it all.

 We ended up scheduling most of the appointments through the daughter and working when she was home after work so the mother could sleep through the day. Though scheduling was sometimes difficult, we worked with the homeowners to get in and dry the bathroom. Thankfully, everything was saved! The plumber had to remove a section under the sink to fix the pipe, but there was no removal of the tile.

 The homeowner was thankful we were able to stay away from removing the tile on the floor and bathroom. They loved our quick work and promised to use our services again if necessary!

Huntington Beach Slab Leak leads to Water Damage

5/5/2015 (Permalink)

Sometimes when a plumber comes in to fix one pipe, they end up finding much more damage than initially intended. When a leak is in the wall, it takes some time for the leak to be noticed. By the time the homeowner realizes there is a problem, often the damage has already been done. Water damage within walls can lead to mold, as there is little air that gets to the damage.

For one homeowner in Huntington Beach, he found water leaking up through the floor. When he found the soggy carpets in his family room, he called a plumber immediately. The plumber came out to do an initial inspection and found the slab leak. Unfortunately, the plumber also found a significant amount of water damage in the floor. He recommended the homeowner call SERVPRO of Yorba Linda/Brea to undergo an immediate water damage removal. 

We got the call and sent out our Production Manager, Cesar Arcila, to the home. He investigated the home and found all the water damage beneath the floors. He lifted some carpet and set up fans to air out the floors while he waited for our technicians to arrive. When we got there, we immediately started working.

We ended up having to remove both carpet and padding in the family room, bar, and hallway as well as the vinyl flooring in the kitchen. Before we started any removal, we did an asbestos test to make sure the home would be safe for demolition. The tests came back positive in the kitchen, so we had to do a quick asbestos abatement before removing the vinyl.

Thankfully, we were able to get the job done safely and efficiently. The homeowner was so pleased with our work and assured us they would use our services in the future if necessary!

Huntington Beach Apartments Affected by Sink Leak

5/1/2015 (Permalink)

Apartments are tricky when it comes to water damage. Oftentimes, if one apartment is affected, the surrounding apartments will be as well. If a pipe breaks in a shared wall, both apartments will flood. If a pipe breaks in the floor, the apartment below will have to deal with water damage as well. Because most pipes are shared, a leak in one pipe can mean more leaks in the same pipe, only in another apartment.

 This is exactly what happened to an apartment complex in Huntington Beach. One pipe was shared with two separate apartment bathrooms. Because the pipe was old, it was predisposed to pinhole leaks. Pinhole leaks occur when the minerals in the water wear away at the pipe and cause small holes. Unfortunately, these tiny holes can lead to a lot of damage.

 After both apartments complained of the leak, the property manager called in a plumber. The plumber found the leaks, but insisted the property manager call SERVPRO of Yorba Linda/Brea to get the water damage removed.

 They called us and we immediately sent out our Production Manager, Chris Trejo, to the site. He scoped out the damage and determined that it was a problem that could be easily helped by SERVPRO of Yorba Linda/Brea. He called out a team of our most experienced technicians to get the job started. Before any demolition, we tested for asbestos, and the results came back positive. We performed a quick asbestos abatement to ensure that the rooms would be safe for demolition, and then got to work.

 Because the water damage had spread, we had to remove the drywall behind both toilets and the cabinets in the kitchen of both units. We worked quickly and efficiently, knowing the faster it got done, the happier the property manager would be. When we finished, the property manager filled out our survey, where she exclaimed that she loved SERVPRO! We hope to get her business again in the future.

Water Damage becomes Mold Extraction in Huntington Beach

4/30/2015 (Permalink)

Water Damage can get tricky. It really is an emergency service, seeing as if it is left untreated it can turn into mold damage. Mold can cause serious health problems if not removed and treated properly, so it is imperative that all water damage is removed by a professional the first time. At SERVPRO of Yorba Linda/Brea, we work diligently to make sure none of our water damage cases result in mold, but sometimes the mold is present before we get there.

In this specific case, a homeowner in Huntington Beach had a plumber doing work on one of the drain pipes in the upstairs bathroom when he noticed a serious leak in the bathroom. Not only that, but he smelled mildew, which means the chance of mold was high. He recommended the homeowners bring in a mold and water damage removal specialist to get the job done properly and ensure their personal safety.

The homeowner did some research online and found the raving reviews for SERVPRO of Yorba Linda/Brea at the top of the list. He called us directly. We were out immediately to look over the damage and see if it was potentially dangerous to those that lived in the home. We sent out our Production Manager, Jonathan Arcila, to do the inspection.

After seeing the damage and confirming both water damage and mold damage, he called out our Crew Chief, Joe Valencia, to arrive with a team of professional technicians. Knowing the mold needed to be removed immediately, we started the job that day.

We removed some of the ceiling in the living room as well as the upstairs bathroom tile. We were able to dry the wood subfloor underneath the tile in place. The homeowner was so happy with how quickly we were able to rectify the water damage and mold damage! He told us he would call again if he needed help in this area.

SERVPRO Wins Over Buena Park Homeowner

4/27/2015 (Permalink)

There are many water damage companies out there. At SERVPRO of Yorba Linda/Brea, we know the competition is fierce and we have to stand out if we want to be the top water damage company in the area. We work hard to make sure our work is the quickest and most efficient, so we love to know when we have won someone over.

In Buena Park, a homeowner noticed a pileup of water in his crawlspace on a Saturday afternoon. He called his plumber to come out, but the plumber said he could not do any work until the water had been removed. The homeowner took to the internet to find out who would be the best water damage company for the job.

He made a list of potential companies and gave them each a call. SERVPRO of Yorba Linda/Brea was on this list. The homeowner knew it was after hours and that possibly some companies would not be able to make it out, but that was not the case with SERVPRO of Yorba Linda/Brea. We promised to be there in the next hour, and followed through.  

Edgar Arcila was the first on the scene, and the homeowner was so impressed with how quickly we were able to arrive at his home, he gave us the job immediately. 

Edgar found the pipe that had burst in the crawlspace and immediately called out our Crew Chief, Cesar Arcila, to the scene with a team of trained technicians. We worked diligently to extract all the water. Because it was a crawlspace, we brought our special-sized equipment that fits in that area so everything could be dried properly.

The homeowner was very pleased with how quickly we were able to arrive and complete the job! He assured us we would be the first and only company he called next time he needed a water extraction.

Simple Kitchen Sink Water Removal in Santa Ana

4/24/2015 (Permalink)

We love repeat customers. Of course, we never wish water damage on anyone, but when it happens we love to be the first company that comes to mind for cleanup. For one homeowner in Santa Ana, he had to deal with a pipe burst a month ago and found out about SERVPRO of Yorba Linda/Brea through his plumber and insurance company. He loved the work we did because we were quick and efficient.

So when his sink overflowed a week ago and he knew there would have to be some water damage removal, he knew exactly who to call. Literally, to the name, he knew whom to call. When he dialed the number for SERVPRO of Yorba Linda/Brea, he immediately requested two of his favorite workers. 

For the Production Manager of his project, he requested Jonathan Arcila, and for his Crew Chief, he wanted Waldo Roman. Knowing we wanted to keep our returning customer happy, we sent them both out that very same day to look at the damage.

It was determined fairly quickly that some of the cabinets and drywall would need to be removed in order to ensure the water damage did not lead to mold damage. Waldo called in his team of experienced technicians, and they got to work immediately. Again, we made sure our work was done properly and in good time.

Though the project was not a difficult one, we made sure to put in our best effort to make the customer happy, as we always do. The homeowner was very happy with how well the job was completed. He gave us great scores in our survey, and we were so pleased to know that he was once again happy and would return again if the need arose. 

Pipe Burst Leads to Immediate Water Extraction

4/24/2015 (Permalink)

All water damage is timely, but some cases are more pressing than others. We make sure to get to our properties as soon as possible—after hours, if necessary—but sometimes water damage can wait. If, for example, a sink overflows, it is not going to be as pressing as if there are three inches of standing water in a home. One is inconvenient for sure, but the other makes the home unlivable.

For one home in Newport Coast, the unfortunate latter was the case. A pipe burst in the bathroom and flooded quite a bit of the home. The homeowner immediately turned off the water and called a plumber, but the plumber knew he would not be able to get much work done until the flooding had been removed.

The homeowner called his insurance agent, who referred them to SERVPRO of Yorba Linda/Brea. When we received their call, we knew it was a pressing matter. We went out there that very same day to start as much work as possible.

Our Production Manager, Edgar Orozco, was the first on the scene. He checked out the damage that the pipe had left and knew that SERVPRO of Yorba Linda/Brea had the best expertise for the job. He called out our Crew Chief, Jose Paramo, along with a team of expert technicians to start the water removal. After the initial removal of the water, we had to remove carpet, baseboards, and drywall in the bathroom.

Despite all the damage, the homeowner was thrilled with the work we were able to provide. She said all of our employees were extremely professional and great to work with. She assured us that, though she hoped she would never have to call again, she would be calling us if the need arose!

SERVPRO Proves to be the Best in the Business

4/24/2015 (Permalink)

Nowadays, the Do-It-Yourself mentality is very prevalent. It seems as though, with Google, anything is possible. Unfortunately, this is not the case with everything. When it comes to water damage, the cleanup really should be left to the professionals. When water damages a home, it is more than just throwing some towels on it and calling it good. Improper cleaning and removal of water damage can lead to mold growth, which can be dangerous to everyone in the home.

For one homeowner in Yorba Linda, he wanted to clean the damage himself. After a water heater leak in his kitchen damaged multiple rooms in his home, he called his insurance agent. This insurance agent recommended he call SERVPRO of Yorba Linda/Brea immediately, as he knew we were compatible with his insurance plan and the best people for the job.

The homeowner did call us, and we were able to make it out to the home within an hour of the initial call. When we got there though, the homeowner was sure he would be able to take care of the problem himself and sent us away.

It only took the weekend for the homeowner to realize his mistake, and he gave us a second call on Monday to have us come out and check the water damage again. He realized it was out of his scope of DIY, and wanted someone to do the job professionally.

We went out again and our Production Manager, Chris Trejo, noticed that the leak had damaged a lot of the wood flooring in the kitchen. We also did a quick test for asbestos, which was positive, so we went in and started performing an asbestos abatement. By the end, even though there were more problems than the homeowner had initially planned for, he was very pleased with our work. He was happy he had chosen the experts at SERVPRO of Yorba Linda/Brea to do the job properly. 

Repeat Water Damage in Santa Ana Home

4/13/2015 (Permalink)

Water damage is annoying to have to deal with once, but two times in three months is double the annoyance. It’s double the demolition, double the trouble, and double the hassle, but some people just do not have the luck.

 One homeowner in Santa Ana called to use our services back in January. Back then, he had water damage that lead to a mold remediation and removal. He used SERVPRO of Yorba Linda/Brea and was so happy with our services.

 So when it happened again a couple months later, the homeowner knew whom to call. A drainpipe had burst and left some serious water damage behind. Without hesitation, he called SERVPRO of Yorba Linda/Brea and requested our services.

 We sent out our Production Manager, Jonathan Arcila, to the home to check the damage. He determined that the services of SERVPRO were necessary, and called out our Crew Chief, Waldo Roman. Waldo and a team of water damage removal experts showed up to get the job done. There was minimal drywall removal near the drainpipe, and everything else could be saved. Once the drywall was removed, we made sure to place some dehumidifiers and air movers to keep mold at bay. We even made sure the wall was clean and looking nice so it would be easier to repair. 

 Though the job was quick, the homeowner was pleased again. He was so happy he had used our services previously so he knew whom to call when it happened again. He joked that with his luck, he would be returning to us again and again and again! Though we never want to inflict water damage on anyone, we are always happy to help when we can! It pleases us so much to know that we can make your lives easier.  

Sink Overflow Damages Orange, CA Home

4/13/2015 (Permalink)

Sometimes we get so busy that caring for our appliances and dishes tend to get thrown on the back burner. With jobs and families and kids, it is normal to forget about keeping everything in the kitchen maintained, but sometimes that can lead to serious damages. We tend to ignore these appliances until something goes drastically wrong.

For one homeowner in Orange, CA, she never thought about checking to make sure the pipes in her kitchen sink were still in good shape. One day, the sink overflowed due to a backup in the pipes.

She heard the sound of running water from the other room and quickly ran in to turn the water off, but the damage had been done. The water had leaked onto into her kitchen counters, cabinets, and floors of the kitchen as well as the wall between the kitchen and the garage and a part of the living room. She knew she needed some help with the water extraction, so she went straight to Google to see who the best water damage company was in the area. She quickly found that SERVPRO of Yorba Linda/Brea had the best reviews and gave us a call right away.

We sent out Production Manager Chris Trejo to the project to get the survey done. He quickly determined that they would need the help of our great team at SERVPRO of Yorba Linda/Brea. He called our Crew Chief, Jose Melgar, to lead the team in the water damage removal.

The team came in and helped remove a lot of the furniture in the living room and kitchen to make the water damage removal easier. We placed equipment to begin drying the affected areas as quickly as possible.

We saved the entirety of the countertops and only had to remove some drywall behind the sink and a few of the cabinets. The rest was quickly fixed with our professional drying equipment.

The homeowner was so happy with the efficiency of our work and that the damage was kept  to a minimum. We love that we created a life-long client!

After Hours Water Damage in Yorba Linda

4/13/2015 (Permalink)

Leaky pipes have no regard for time. Whether it’s two in the morning, one in the afternoon, or eight in the evening, water damage is a 24-hour business. What’s worse is that water damage is an emergency service. If it is left in the home untreated, it can lead to mold damage or the destruction of property. 

A tenant in Yorba Linda was making dinner one night when she heard the sound of water rushing in the other room. She immediately called the homeowner and property manager, who then called a plumber. Unfortunately the plumber told the property manager that he would not be able to make it out until the next morning but recommended the tenant shut off her water and try to get a water damage expert out to the property as soon as possible. With the water shut off, the property manager hopped online to find the best water damage company around.

Immediately it was clear that SERVPRO of Yorba Linda/Brea was at the top of the list when it came to the best water damage companies. She gave us a call and, with the permission of the tenant and homeowner, we went out there that same night. 

Our Production Manager, Cesar Arcila, was the first on the scene. He lifted some carpet to check out the severity of the damage and set up initial drying equipment to keep the damage from getting worse until we could send our entire crew out the next morning.

The next day, our team of professional water damage removal experts headed out to the property, where we set up 12 air movers and two dehumidifiers. Thanks to our quick response, the damage was minimal. We only had to lift the carpet for water extraction and drying and remove a few baseboards.

The tenant, homeowner, and property manager were all very pleased with how quickly and smoothly SERVPRO of Yorba Linda/Brea was able to make it out to the home and get the work done.

SERVPRO Changes Mind of Yorba Linda Homeowner

4/7/2015 (Permalink)

Insurance is an important part of the water damage removal process. If an insurance company does not want to cooperate, it can lead to high costs for the homeowner. But water damage is no joke, and regardless of cost, it needs to be addressed before mold starts growing and causes even more damage.

For one Yorba Linda homeowner, he was having trouble getting in touch with his insurance company. He has a slab leak that was affecting his kitchen, dining room, dining room closet, and hallway closet, so it was not a small job. Knowing it was something that needed to be fixed, he did a quick Google search for the best water damage companies around, and gave SERVPRO of Yorba Linda/Brea a call.

During his call, he expressed his inability to get in touch with his insurance agent and told us he did not want to start removal immediately, but wanted an inspection. We sent out our Production Manager, Cesar Arcila to the home to scope out the water damage. The homeowner was so impressed with Cesar and how he conducted and presented himself; he insisted we start as soon as possible!

Though he wanted to wait for his insurance’s approval, he trusted so much that we would do the best job that he decided to just start the project. With his trust, we went out the next day to start the job. We had to remove some laminate from the dining room, but were able to save all the drywall. Using air movers and dehumidifiers to help, we drilled some holes in the walls for the best ventilation, but no actual demolition was performed on the walls. 

The homeowner was so pleased with the work of SERVPRO of Yorba Linda/Brea that he gave us 10s all across the board when he filled out our survey. He knew he would call again if he needed water damage removal in the future! 

Friday the 13th Tub Overflow Wreaks Havoc

4/7/2015 (Permalink)

Friday the Thirteenth is known for its bad luck, but everyone does what they can to avoid it. Unfortunately, some people have to deal with unfortunate incidents on the worst day. For one Yorba Linda homeowner, this was exactly the case.

The bathtub in their upstairs bathroom overflowed, but did not affect just the bathroom. The leak was so bad that it affected the hallway, bedroom, and master bathroom upstairs as well as the hallway, living room, and laundry room downstairs.

Having seen enough SERVPRO commercials to know we are the best company, they called our call center for a referral. They were sent to SERVPRO of Yorba Linda/Brea for the best service. We sent out our Production Manager, Chris Trejo, to the site immediately. 

When he saw the damage, he knew SERVPRO of Yorba Linda/Brea would be the best team to remove the flood damage. He called in a crew of experienced professionals to start the removal process.

The homeowners asked that there be as little demolition as possible, so we kept that in mind when we set up our machinery. And there was a lot of machinery. We set up 13—no pun intended—air movers and even more dehumidifiers around the home, both upstairs and downstairs. Thankfully, due to our quick response, we were able to save all the carpet and padding in the home. The only real demolition happened in the drywall in the ceiling.

Despite experiencing the worst of luck on Friday the Thirteenth, the homeowner was thrilled with the work we were able to perform. He loved that we saved all of his carpet and only had to remove a small amount of drywall. It saved him tons of money! He promised that, if the situation were to arise again, he would give SERVPRO of Yorba Linda/Brea a call immediately.

SERVPRO Saves Home in After-Hours Pipe Burst

4/7/2015 (Permalink)

There is never a convenient time for a pipe to burst, but some times of the day are more convenient than others. An example of an inconvenient time is later at night or weekends when many of the water damage removal companies are closed. Thankfully, SERVPRO of Yorba Linda/Brea has after-hours services so you never have to worry about serious water damage to your home.

For one Yorba Linda homeowner, their pipe burst on a Saturday. Thankfully the homeowner remembered seeing a commercial for SERVPRO and knew we are always available to help. Realizing it was an urgent matter that could not wait until Monday, they Googled the number for SERVPRO and called our main office, who referred them to us at SERVPRO of Yorba Linda/Brea.

Our Production Manager, Cesar Arcila, was out the same day to scope out the damage. He noticed the water damaged the formal dining room, the informal dining room, and the kitchen. He set up fans and dehumidifiers to ensure the water damage did not increase between then and when the full crew could arrive on Monday.

When the crew made it out Monday, the damage was thankfully minimal. The homeowner had engineered hardwood floors that would have been expensive to replace, but thankfully the quick response of SERVPRO of Yorba Linda/Brea meant the entirety of the floor could be saved. The only amount of removal was a little bit of drywall in the formal dining room. Everything else was able to be dried in place!

SERVPRO’s immediate arrival at the home saved the homeowner many expenses. Had he waited until Monday, the damage surely would have been much more extensive. He gave SERVPRO of Yorba Linda/Brea tens across the board and could not have asked for better service!

Orange, CA Slab Leak Requires Quick Response

3/30/2015 (Permalink)

Sometimes Friday the 13th can creep by without incident, while other times it comes with a flurry of unfortunate events. This past unlucky day, one homeowner had to deal with a slab leak that affected a good portion of the kitchen and laundry room in the home.

The homeowner first noticed the leak when they found water on their hardwood flooring in the kitchen. They called a plumber to investigate. Upon inspection, the plumber discovered that a slab leak was leaking water up from their foundation. The plumber sent the homeowner straight to SERVPRO of Yorba Linda/Brea, knowing we are the best in the business when it comes to water damage and flood damage removal.

We received the call around one in the afternoon and our First Responder, Cesar Arcila, was able to make it out to the home the same day. His inspection told him that he needed to start the drying and demolition that same day. He called up our Production Manager, Jose Paramo, to start immediately.

We had to remove some drywall and flooring in the two rooms, but saved what we could. Unfortunately, the homeowner had a very high deductible for their insurance so they knew they would need to be a self-paying customer. We worked to give him a self-pay quote that was hopefully as manageable as possible for him. 

Though he disliked the issues he had with his insurance company, the homeowner was happy with the services we were able to provide. He knew he would not have to worry about any further mold damage as a result of the water damage, as he trusted that we get the job done properly the first time. He appreciated our quick and efficient work and promised to give us a call again if he had another unlucky Friday the 13th!

Brea Business Bemoans Broken Water Heater

3/30/2015 (Permalink)

Maintaining water heaters is imperative for any home or business. This extends farther than just making sure the water heater works, though. This also includes inspecting areas around the water heater for mold or damage that may have occurred from long-term use of the water heater. Without a proper inspection, the areas around the water heater can rot and cause an even bigger problem.

One business owner in Brea, CA arrived at work one morning to realize there was a leak in the water heater that was rotting the area surrounding it. The water damage extended to the break room and the conference room.

The business owner had unfortunately dealt with water damage before, but thankfully had been happy with the previous work of SERVPRO of Yorba Linda/Brea, so they knew who to call. He called on a Wednesday morning, and we sent out our Production Manager, Chris Trejo, to the job within the hour.

What always becomes the obstacle with a business is the need to stay open while we get the water damage removed. Because of this, we do everything in our power to make the process as effortless as possible. For this business, we were able to take care of the entire water damage in only three visits! Once to inspect, once the following day for the removal, and once to make sure the area was completely dry.

We found water damage in two walls, the ceiling, and some cabinets. We removed the affected areas as quickly as possible and set up air movers to ensure there was no mold growth as a result of the water damage. 

The business owner was so happy with the work of SERVPRO of Yorba Linda/Brea. He was surprised we still had all his information, even though it had been five years since our last visit. He said he was impressed with our work and service, and would definitely recommend us!

Yorba Linda Toilet Overflow Ruins Four Rooms

3/30/2015 (Permalink)

Poor plumbing is the unfortunate cause of so many of our clients’ troubles. Whether a busted pipe in the wall, a broken water heater, or a toilet, plumbing leaks can lead to extensive water and flood damage around the house. If you are lucky enough to catch it in time, the damage can be easy to contain, but unfortunately that is usually not the case.

When one Yorba Linda homeowner’s toilet started overflowing, they did not notice until it had spread to four rooms in the home. Thankfully it was not sewage, just water, but it still caused extensive damage.

When he got home from work that evening and noticed the water damage, he immediately searched for the best water damage removal companies in the area. As soon as he saw SERVPRO of Yorba Linda/Brea was the best in the business, he gave us a call.

Though it was after hours on a Tuesday night, we still made it out there that same day. The flood had extended from the bathroom all the way to the dining room and kitchen on the floor below the bathroom as well as the bedroom and closet on the top floor.

Our Production Manager, Cesar Arcila, and Technician, Waldo Roman, worked diligently to remove the ceiling and drywall in the dining room and kitchen as well as the drywall, tile, and plywood in the bathroom. In the bedroom, we had to remove the plywood subfloor as well as some drywall in both the bedroom and closet.

We put some air movers and dehumidifiers in all the rooms to ensure there would be no mold growth as a result of the water damage.

The homeowner was so happy we were able to get in and quickly remove the damage, even though it was so extensive. He assured us he would be calling again if any more poor plumbing led to leaks.

Repeat Customer Calls for Second Pipe Leak

3/26/2015 (Permalink)

What is worse than one pipe leak? A second pipe leak—in the exact same spot as the first. Poor plumbing often leads to serious problems in a home. It can be frustrating as a homeowner when you have paid a professional to fix something that keeps breaking over and over again. If it happens in an owner/tenant situation, it is even worse.

For one Aliso Viejo tenant, this was exactly the case. Last year, there was a pipe burst in the wall of a home they were renting out. The leak lead to removal of drywall and hardwood floors, but they thought the pipe had been fixed. At the time, they had called SERVPRO of Yorba/Linda Brea to do the flood damage removal in the home.

Unfortunately, the exact same pipe burst again. The only benefit was that this time, the tenant knew to call SERVPRO of Yorba Linda/Brea to get the job done quickly. When we received the call, we went out immediately. We set up some equipment to make sure the damage was not increased before we started our work.

The owner was having troubles getting a response from her insurance and could not give us the green light until she had that worked out. This took a total of four days. We spent these four days consistently monitoring the flood damage to ensure it either stayed the same or got better until we could start.

When we received word we could start removal, our Production Manager Cesar Arcila was on the case. We worked with the schedules of both the tenants and the owner to make sure we removed the damage as quickly as possible.

Both the tenants and the owner were pleased that we cared so much about their wall that we helped monitor the damage while we waited for the insurance company. Though they were already a repeat customer, they promised to call if something were to happen a third time!

Mobile Home in Santa Ana Needs Complete Crawlspace Removal

3/26/2015 (Permalink)

They might be small, but their damage is mighty: toilets are often the cause of flood damage in the homes we visit. The potential for a leak, whether outside on the floor or within the walls, is incredibly high. And if the leak is interior, you might not even notice it until it is way too late.

For one Santa Ana homeowner, his toilet had been consistently leaking down into the crawlspace beneath his mobile home. When he noticed, the damage had already been done. The insulation was soaked, and it was putting his home and family in danger.

He called his insurance company for instructions as to how to handle it, and they sent him to SERVPRO of Yorba Linda/Brea to make sure he received the best quality services. Though he noticed the leak and got the referral on Thursday, he took a few days to think over the importance of the situation and didn’t call us until after hours on Saturday.

The homeowner was Spanish-speaking only, but that was not a problem for our talented team. We sent out Production Manager, Chris Trejo, to communicate with the client and start the drying and removal process. Chris explained in great detail what would be happening to the crawlspace and every step of our tried-and-true process.

We set up a couple dehumidifiers to keep the problem from getting any worse, and told the homeowner we would be back on Monday to start the work. When we returned, we got to work on removing all of the insulation in the crawlspace. Since the crawlspace was small in height, we brought in our special-sized equipment so we could ensure the efficiency of the machines. 

With all the insulation removed and the crawlspace free of any threat of mold, we were able to leave a satisfied customer. He was so grateful for our great, Spanish-speaking communication and our excellent work.

Fountain Valley Toilet Flange Floods Bathroom

3/26/2015 (Permalink)

Toilets are tricky. The plumbing is constantly tested, as it is one of the most consistently used appliances in the home. One little break not only shorts the home a bathroom, but can damage multiple rooms with water flooding. 

One homeowner’s toilet failed when the toilet flange started leaking onto the hardwood. Immediately they called a plumber out to the home. He worked on fixing the toilet, but then recommended they look into hiring SERVPRO of Yorba Linda/Brea to fix the flood damage.

The homeowner called around noon, and we had our Production Manager, Jonathan Arcila, out within the same hour. He checked the flood damage in the bathroom and noticed some of the wood floors had started buckling, which could be a sign of old water damage and mold.

Since the homeowner did not want to go through his insurance, we worked with him and provided a great self-pay quote for the removal we would have to perform. With his okay, we got to work.

We had to remove a large amount of flooring due to the buckling. We wanted to prevent any chance the mold would spread. The flood damage also extended to the baseboards and drywall, which also required some removal. As soon as we had all the damaged areas removed, we set up fans, air movers, and dehumidifiers to get rid of any traces of water or potential for mold growth.

Because of our quick response, we were able to keep the extensive damage from getting any worse. We worked diligently to ensure the family would get their bathroom back as quickly as possible, and they definitely noticed. They gave us 10s across the board on how efficient and quick we were with all the damage that had been done. The homeowner is pleased they do not have any more mold to worry about as well!

Construction Workers Break Pipe in Yorba Linda Home

3/17/2015 (Permalink)

Remodeling and in-home construction is always exciting. It means a new look for your home and making your dream room into a reality. But what happens when there’s a snag in the construction process? A family in Yorba Linda had to halt all construction when a worker accidentally hit a pipe that leaked water all over the home. 

The burst pipe ended up flooding the living room, a bedroom and a bathroom, the hallway, the laundry room, and the closet. Initially, the construction crew thought it would be an easy clean up and paid to have the carpets cleaned. Unfortunately, the problem ran much deeper.

When the carpet cleaners realized how bad the damage was, they recommended the family call SERVPRO of Yorba Linda/Brea to remove the water damage. They called us around one in the afternoon and we had our first responder, Chris Trejo, at the house before three. 

His initial inspection proved that not only was the water damage severe, but there was asbestos in the vinyl under the carpet. When we realized that, we knew both the carpet and the vinyl would have to be carefully removed and the asbestos would have to be contained. Some of the drywall was affected and had to be removed as well.

The homeowner, though upset with the construction company, was thankful for the thorough work of SERVPRO of Yorba Linda/Brea. She remained in constant contact with us throughout the process, and even trusted us enough to leave the side door unlocked so we could come in and work, as long as we sent her a quick text first.

She was so happy throughout the process of our removal of the affected drywall, carpets, vinyl, and asbestos. She knew she was in good hands with SERVPRO of Yorba Linda/Brea, and trusted that we would take care of the problem quickly and efficiently. After the work was done, she made sure to let us know how happy she was with our quick and efficient work. Should the problem arise, she is sure to use our services again!

Busted Water Heater affects Two Floors in Anaheim Home

3/17/2015 (Permalink)

Water heaters are imperative for a happy daily life in your home. They give water for hot showers, help run the dishwasher, and keep your clothes clean. For an Anaheim home, their broken water heater did not just impact the hygiene of their lives, but it also ruined rooms on two floors.

When this homeowner came home to a room filled with water, it was clear the leak came from the ceiling. As soon as he went upstairs, he saw the water heater was damaged and leaking onto the floor, which was in turn leaking through the ceiling and damaging the room underneath.

They turned off their water and called a repairman. The repairman told the homeowners that he could not completely fix the hot water heater until the water damage had been fixed, and gave him the number for SERVPRO of Yorba Linda/Brea.

The call came in early on a weekday morning, and we were able to make it out to the home that same day. Our first responder and Crew Chief, Joe Valencia arrived at the property first and took notes on the damage. He noticed the family room, hallway, and closet were all affected by the broken water heater.

We had to remove some of the wood floors in the family room and some drywall, but fortunately the water heater did not cause as much damage as we originally thought. Though there was significant damage in the ceiling and on the floors, we salvaged everything we could and only removed what was absolutely necessary.

Though the homeowner did not have any specific requests, we did what we could to keep the demolition to a minimum. The homeowner saw this, and absolutely appreciated how hard we worked to keep his home in one piece. He was happy with how quickly and efficiently we were able to work on his home.

Mysterious Leak in Yorba Linda Leads to Water Damage

3/17/2015 (Permalink)

Discovering leaks in a home can be stressful in any situation, but coming home and being unable to immediately identify the source of the leak is even worse. One homeowner in Yorba Linda had to deal with this exact situation a couple weeks ago when she came home and found a half-inch of water standing in four of her rooms.

She turned off her running water and then called a plumber to identify the source. A short investigation uncovered that she had a very bad slab leak. The water had risen in her kitchen, dining room, family room and formal dining room. Because the damage was extensive, the plumber recommended the homeowner give SERVPRO of Yorba Linda/Brea a call.

She called on a Friday morning and we were out for inspection quickly. Our first responders, Cesar Arcila and Pedro Llanes, made it to the property within a few hours. The examination proved that not only would there have to be water extraction, but there would be quite a bit of demolition in the home as well.

Our Crew Chief, Chris Trejo, headed to the property with our amazing professionals to start immediately. After the initial water extraction, we had to remove some drywall in each of the rooms. Thankfully, we were able to save the carpet in every room except a small area in the living room that could not be saved.

We set up a huge number of air movers around the home to make sure the water was completely removed before the family moved back. We wanted to do everything we could to avoid the possibility of mold in the future!

After the process was completed, the homeowner gave our work 10s across the board. Additionally, she commented on how easy we were to work with! Though she hopes it never happens again, she will be using the services of SERVPRO of Yorba Linda/Brea in the future if necessary.

Slab Leak Claims Yorba Linda Kitchen

3/12/2015 (Permalink)

Water damage is a bummer, but can be manageable when your insurance is there to back you up. But what happens when it isn’t? On some rare occasions, if the water damage is due to a lack of upkeep on the house, an insurance company can deny the claim.

A homeowner in Yorba Linda learned this the hard way. She noticed the hardwood flooring in her kitchen was wet, and wanted to call a plumber, thinking it was a pipe leak. After visiting the home, the plumber said he would not be able to work on the slab leak until a water damage company removed some of the damaged areas. Having had previous leaks in her home in 2010 and 2011, the homeowner knew the best water damage removal company in the area was SERVPRO of Yorba Linda/Brea and called us immediately.

Because it was around 7:30 on a Saturday, we sent out one of our after-hours first responders, Cesar Arcila, to the home to scope out the damage. He determined it was a slab leak and set up a couple dehumidifiers to prevent the damage from worsening, and then sent out our Production Manager, Chris Trejo to take care of the rest.

When we began removing the drywall, we noticed there was a little mold as well. This indicated the slab leak was a long-term problem, which in turn had the insurance companies telling the homeowner that they would not cover the problem. We worked with her on the price, lowering it so it was manageable since she would be paying herself.

Though we had to remove parts of the cabinets and some drywall, we were able to save 100 percent of the granite counter tops, which made the homeowner incredibly happy. She was so happy, she called us after all the work was done just to thank us and let us know that she would be calling again if something else happened in the future!

Two Pipe Leaks Cause Headache for Yorba Linda Homeowner

3/12/2015 (Permalink)

As if one pipe leak in your home doesn’t cause enough hassle, having to deal with two pipe leaks can be twice as miserable. For one Yorba Linda homeowner, it felt like her home was falling apart when she had not one, but two leaks to deal with.

She first noticed a big area of her ceiling and drywall bubbling and peeling in her dining room on a Sunday night. Even though it was after hours, she knew she needed to call SERVPRO of Yorba Linda/Brea to resolve the problem. 

We sent out our Crew Chief Jose Melgar after hours to investigate the damage. When he saw the wall and ceiling were soft to the touch due to an overhead pipe leak, he knew there would be a serious amount of necessary demolition to fix the water damage. We worked to remove the drywall and ceiling, but just as we placed the fans to dry the home, the homeowner found a second leak.

Behind her refrigerator, a pipe had burst, leaking water all over her kitchen floor. At this point, we sent out Production Manager Edgar Orozco to check out the damage. We called a refrigerator removal company to get it out of the way and had to remove the hardwood flooring around the leak as well as part of the baseboards and flooring in the pantry.

Thankfully, we still had all our fans in the home! As soon as the demo was done and the dining room was dry, we moved the fans into the kitchen to dry the floor around the fridge.

Though the homeowner was understandably frustrated with the number of leaks in her house, she said the team at SERVPRO of Yorba Linda/Brea worked so hard to get her water damage removed. She commented that our SERVPRO was “clear, prompt, and friendly” and she would definitely call us again if the need were to arise!

Laguna Niguel Slab Leak Causes Serious Destruction

3/12/2015 (Permalink)

Water damage can easily affect more than one part of the house, but when it affects an entire floor, it can displace your family and be a massive inconvenience. For one Laguna Niguel homeowner, the slab leak in her home damaged her family room, dining room, living room and kitchen. 

It seemed like just one small leak. The homeowner called the plumber after business hours on a Saturday, who told her he would not be able to make it out to her property until Monday. Knowing the situation could be dire, he told her to call SERVPRO of Yorba Linda/Brea, who would definitely have an after-hours crew available to send to the home.

When Crew Chief Jose Melgar reached the property that same day, he knew the situation was bad. Though he immediately turned the water off, it didn’t change the fact that the hardwood in the downstairs rooms was affected and the damage was severe. We had to remove all the hardwood in all of the rooms as well as portions of the drywall and cabinets. However, we worked hard and were able to save all the counter faces and counter tops. 

Since the homeowner and her family had to move out, she made sure to set up SERVPRO with a lockbox so they could come in and remove the problem areas as soon as possible. Since she was a teacher, she knew her schedule would be difficult to work around and she trusted us to work quickly to get the job done.

By the end of the project, she was on a first-name basis with Jose and whenever she needed something, she called him directly. She was so happy with how “on top of it” he was, and how quickly we were able to remove the water damage. Though there was so much damage, she was very pleased with the work of SERVPRO of Yorba Linda/Brea.

Yorba Linda Businessman Deals with Pinhole Leak Before Trip

3/4/2015 (Permalink)

A leak in your home is the last thing you want to worry about when you’re leaving town, but leaky pipes don’t care about your schedule. For one unlucky Yorba Linda businessman, he discovered his ceiling was dripping water less than four hours before he was supposed to depart for a business trip.

An adjuster was the first to come out to the house and see the problem. Having worked with SERVPRO of Yorba Linda/Brea before and knowing they would be the most trustworthy water damage removal company in the area, the adjuster called us immediately. When we heard the homeowner needed to be on a plane as soon as possible, we knew we had to drop everything and get over there to help.

Our Production Manager, Cesar Arcila, knew the problem would have to be taken care of immediately so the man wouldn’t miss his flight and the water damage would not get worse. He arrived immediately and helped to dry out the ceiling so it wouldn’t worsen while the man was gone.

When the man returned, we immediately went back to the home to fix any water damage that had occurred as a result of the pinhole leak in the ceiling. The homeowner expressed that his hardwood floors were expensive and he did not want to deal with having to replace them. SERVPRO of Yorba Linda/Brea knew we could work around removing the floors.

We worked quickly to dry the ceiling, walls, and floors that had been impacted by the pinhole leak. By the end of the project, we were able to remove only the bits of ceiling that had been damaged.

The homeowner was thrilled with our work! He was so happy that we did not have to remove any floors and that we got out to his home so quickly so he did not miss his flight.

Pipe Burst in Yorba Linda, CA Home

3/4/2015 (Permalink)

Your home and your possessions are everything, so when they’re threatened with water damage, it can be terrifying. For one Yorba Linda homeowner, when a pipe burst in his home, he immediately worried about his massive collection of horse figurines in his back room.

A quick search on Google had him calling SERVPRO of Yorba Linda/Brea immediately. We sent out our Production Manager, Cesar Arcila, to take a look at the damage. The homeowner told Cesar that the tile he had in that room was expensive and hard to get, and he did not want any removed. Unfortunately, the water damage had ruined the stabilization underneath the tile and some of it would have to be brought up.

With extremely careful hands, SERVPRO of Yorba Linda/Brea removed each tile, one by one, keeping them whole so they could be reused when they had to be laid again. After the process was done, only one tile had been cracked. The homeowner had six spare tiles, so he was immensely pleased with how hard SERVPRO worked to keep his tiles in one piece.

Though the room was small and had little ventilation, we set up to dry the room as quickly as possible. Thankfully, no horse figurines were hurt in the process.

The homeowner thought he was through his worries, but that was not the case. As we finished the water damage removal, the plumbers came in to fix the broken pipe. Unfortunately, they did not plumb the house properly and less than a day later the homeowner had another leak in his kitchen. Knowing first-hand what a spectacular job SERVPRO of Yorba Linda/Brea does, he called us back.

We went out that same day to clean the water damage and made sure the house was dry and secure before we left. The homeowner was so happy with our work, not just the first time, but both times he needed us. He assured us he would be calling again if the need arose.

Clogged Gutters Lead to a Foundation Leak in a Yorba Linda, CA Home

2/24/2015 (Permalink)

A homeowner in Yorba Linda, CA had never before cleaned out her rain gutters. Over time, they became clogged with leaves, dirt, and other debris. When it began to rain one day, she noticed that the water was pouring over the side of the gutter, but she didn’t think anything of it. The water, however, was spilling out around her foundation and leaking into it. A little while later, she noticed water bubbling up in her carpet and was not sure where the water was coming from. She thought maybe a pipe had burst, so she called a plumber out to her home. 

The plumber determined that the pipes were fine, but water was coming in through her foundation. The water had come from her gutters and pooled in the foundation and had nowhere else to go but up through the carpet. The water damage that was caused was out of her league, and she knew she needed to look through the water damage companies in the area to find the best one for the job. After searching, she called SERVPRO of Yorba Linda/Brea to come and take a look at the water damage. 

We sent our Production Manager, Chris Trejo, to the property to look at the damage. After a thorough investigation, he determined it was well within our scope of expertise. He sent our Crew Chief, Waldo Roman, to the home to begin the work. He arrived with a team of experts and got to work right away. 

The team was able to work quickly and efficiently to get rid of all of the water damage in the home. They first removed the damaged areas and then set up fans to completely dry out the area. This would reduce the risk for mold to begin growing in the home. Once the work was done, they cleaned up and left in a short period of time.

The homeowner was thrilled with how quickly we had her home water damage free. She was certain from experience now that we were the best of all of the water damage companies in the area. She was pleased with our hard and fast work and said she would happily recommend our services.

Water Damage Occurs When a Window is Left Open in a Brea, CA Home

2/24/2015 (Permalink)

A homeowner in Brea, CA was preparing to go on vacation and was getting all of his last minute checks in place. In his rush out the door, he accidentally left a window open as he left for his one week vacation. As bad luck would have it, a storm came through while he was gone and rain poured through the open window. The rain soaked the floor and the carpet below the window. Because the homeowner was gone for a week, the water sat in the home causing damage when it wasn’t cleaned up immediately. 

When he returned, he discovered the wet floor and carpet and realized he had left his window open while he was gone. He called a friend for advice on what to do with the water damage he was left with. His friend suggested he call the best water damage company in the area, SERVPRO of Yorba Linda/Brea. 

He called us right away, and we sent our Production Manager, Jonathan Arcila, to the home to take a look at the water damage. He determined we needed to get started right away since the water had been sitting for some time. He sent out Crew Chief, Jose Melgar, along with his team of experts, to the home to begin removing the water damage. 

The crew set to work as soon as they arrived to ensure the work was completed quickly and professionally. They removed all of the affected areas, and then set up a dehumidifier to remove any excess moisture from the home. Since the water had been sitting in the home for so long, the team knew that there was also the potential for mold growth, besides just standard water damage. To ensure there were no mold spores in the air or the room, the team also set up an air scrubber to clean the air. All of these elements of the removal guaranteed each step was completed safely.

The homeowner was thrilled we were able to complete the project quickly and safely. He was concerned with the amount of time the water had been on his floor, but was happy he called the professionals at SERVPRO of Yorba Linda/Brea to bring his home back to its water free state.

A Water Heater Floods a Brea, CA Home

2/18/2015 (Permalink)

A homeowner in Brea, CA had an old water heater in her home. She had not had it inspected recently to be sure it was in proper working order. This is, of course, when problems occur. One day when she came home from work, she was shocked to learn that the water heater had burst and was flooding her home. She immediately ran to shut off the water to prevent any further flooding, but serious damage had already occurred despite her quick efforts. She called out a technician to fix the problem with the water heater, but she also knew that she would need to search through the water damage companies in the area and have one come and take a look at the water damage. 

After searching online, she felt that SERVPRO of Yorba Linda/Brea was the best water damage company in the area. She called us right away, and we sent our Production Manager, Chris Trejo, to the home to inspect the water damage. As he looked around, he confirmed the presence of water damage and suggested that our team get to work right away. He sent Crew Chief, Waldo Roman, to the home along with a team of water damage experts. 

They got to work as soon as they arrived at the property. They started by removing all of the water from the home, and then got to work removing all of the water damage. Once this was complete, the team ensured they did everything necessary to thoroughly dry out the home. They wanted to be sure that there was no possibility for mold growth in the home.

The customer was thrilled that we were able to finish the project quickly and efficiently. She was confident in our work and was comforted knowing that we had taken all of the necessary steps to prevent mold growth. After her experience with us, she was certain we were the best of the water damage companies, and she assured us she would be calling us again should the need ever arise.

Washing Machine Hose Leaks and Causes Water Damage in a Brea, CA Home

2/13/2015 (Permalink)

A Brea, CA homeowner came home one evening to find her laundry room and home office had been flooded.  The adjacent rooms were covered in about two inches of water.  She inspected the laundry room and was able to discover that the hose behind her washer had broken and caused the flooding in both of the rooms.  She was nervous about going into her home office to inspect the damage because of all the electronics that were in the room and could have been on the floor.  She called an electrician to come and help her with the cords and electronics submerged in water.  Once he was able to deem the room safe, she called SERVPRO of Yorba Linda/Brea to assist with the water damage.  

When she called us, we were able to send our Production Manager, Jonathan Arcila, the same day to assess the water damage.  He was able to confirm that the issue was exactly our specialty.  He sent our Crew Chief, Waldo Roman, along with his team of water damage experts to the home to begin the process of removing all of the damaged and affected areas of the rooms.

The team arrived at the home and set to work immediately.  They worked quickly and efficiently as soon as they were assured that the electronics had been deemed safe.  In no time at all they started removing the water and the damage it had caused.  Our team had to remove portions of the walls and the flooring to ensure all of the damage was gone.  Once the affected areas had been removed, the team set up fans to completely dry out the rooms.  We wanted to be sure there was no chance mold could grow in the home.  Once the rooms were completely dry, we wrapped up and completed the project.  

The homeowner was thrilled with how quickly we were able to get rid of the water damage and dry out the home.  She was happy with our professionalism and thankful we were able to come to her home right away.  She was worried her home office would be unavailable for quite some time, but she was back in it and working in just a few short days.

A Dishwasher Leak Leads to Water Damage in a Yorba Linda, CA Home

2/13/2015 (Permalink)

One evening, a Yorba Linda, CA homeowner turned on her dishwasher while she went to do other things in her house.  When she figured the cycle would be complete, she went back to the kitchen to unload the dishwasher and put the dishes away.  When she entered the kitchen, the cycle was indeed complete; however, her entire kitchen had flooded. 

She immediately called a technician to come and fix the dishwasher.  He determined that a hose in the back had broken and allowed water to pour into her kitchen.  He was able to fix the dishwasher, but the homeowner still needed someone to look at the water damage the broken hose had caused.  After performing a Yelp search, she determined that our of all the water damage companies, the best company to call to remove the water damage was SERVPRO of Yorba Linda/Brea. 

She called us and told us about her situation.  We sent our Production Manager, Chris Trejo, to the property right away to investigate the water damage.  He took a look around the kitchen and determined that she needed our services.  He then called our Crew Chief, Jose Melgar, and his team of water damage experts. 

Jose and his team of professionals were able to safely and quickly remove all of the water damage from the kitchen.  They first removed all of the water and then took out the affected areas of the flooring.  Once that phase was complete, the team set up fans to dry out any remaining moisture in the kitchen to ensure mold was prohibited from growing.  The customer was thrilled that they were able to work efficiently and have her kitchen back to normal in a very short period of time.  She wholeheartedly agreed that SERVPRO of Yorba Linda/Brea was the best of all the water damage companies in the area.

Water Damage Repair is Needed in a Yorba Linda, CA Home

2/4/2015 (Permalink)

A Yorba Linda, CA homeowner suddenly became aware of a small leak that had water trickling down her walls. The water seemed to be coming from the attic leading her to believe that something must be wrong with her pipes. She called a plumber to come and take a look. He arrived and was able to determine that the drain line from her air conditioner was backed up. The water had nowhere to go and began leaking down her walls. He recommended that she call a technician to come and repair the line. In addition, he said she should also call SERVPRO of Yorba Linda/Brea to handle the water damage repair. 

She did both. After we received her call, we sent out our Production Manager, Chris Trejo, to examine the water damage and see what would be needed for the repair. Once he saw the damage, he knew he needed to send out our Crew Chief, Waldo Roman, to come to the home along with his team of water damage repair experts. 

The team arrived shortly after and began removing all of the damaged and affected areas of the walls. They then set up fans to completely dry out the walls ensuring mold would not be able to grow. Once everything was completely dry, the SERVPRO of Yorba Linda/Brea team packed up and left a thrilled homeowner.

She was happy that we were able to perform the water damage repair so quickly. Thanks to our quick response, the damage was minimal, and we were able to complete the project on time and without hassle. The homeowner was impressed by our professionalism and communication and said she would gladly call us should she ever be in a situation where she once again required our services.

A Broken Pipe Floods a Brea, CA Home

1/28/2015 (Permalink)

A Brea, CA homeowner was woken up in the middle of the night to the sound of rushing water. Knowing that something must be seriously wrong, she jumped out of bed to discover that the floors in her home were starting to flood with water. She rushed to her water main and shut off the water to her entire house. This stopped the water from continuing to flood her home, but water damage had already been done. She immediately called a plumber to find out what had gone wrong and to have it repaired.

A plumber arrived at her home and determined that a pipe had broken and that is where all of the water was coming from. While he was able to fix the pipe for her, he also recommended that she call SERVPRO of Yorba Linda/Brea to look at the water damage and see if they could remove it. 

She called us right away, and we sent our Production Manager, Jonathan Arcila, to investigate the water damage. Jonathan determined that our services were needed, and he called our Crew Chief, Jose Melgar, to the home with his team of water damage removal specialists. They arrived shortly after and began work. They started by removing all of the water from the home and then worked on removing all of the damaged portions of the flooring and the walls. They quickly completed the project and had the homeowner back in a dry, water damage-free home.

The homeowner was thrilled with our efficiency and professionalism. Luckily, she called us quickly, and we only had to remove a very minimal portion of damaged areas. We were also able to finish in no time and the homeowner was very grateful for that. She was happy with every part of the job we completed for her. 

A Burst Pipe Causes Water Damage in a Yorba Linda, CA Home

1/20/2015 (Permalink)

One evening, a Yorba Linda, CA homeowner was doing his dishes when all of a sudden water started spilling out from the cabinet under the sink. He looked under the sink and realized that the pipe under the sink had burst. He had dealt with water damage before in his home and knew that the best water restoration company to call was SERVPRO of Yorba Linda/Brea. 

He called right away, and we sent out our Production Manager, Jonathan Arcila, to look at the damage and determine what needed to be done. After examining all of the damage, Jonathan informed the homeowner that professional water restoration equipment was needed to remedy the damage to the home. He then called and sent out our Crew Chief, Jose Melgar, to the home along with a team of water restoration professionals to begin the water restoration process.

Jose brought fans to air out the kitchen along with other water restoration equipment, which included a dehumidifier to remove any excess moisture from the air. The dehumidifier was brought in to prevent the growth of mold. Luckily, the homeowner had called us quickly and mold had not begun to grow, but we wanted to make sure that all of the moisture was gone so that there was no chance it would start to grow later. 

We finished the water restoration in no time at all, and the homeowner was pleased that we were able to clean up all of the water and get rid of the damage so quickly. He was happy with our professional work and the high quality of service we provided him with. Should he ever need a water restoration company again, he said he would be calling us with confidence. 

Water Damage is Caused by a Sump Pump Failure in a Brea, CA Home

1/20/2015 (Permalink)

A homeowner in Brea, CA came home from work one evening to discover her carpet and other areas of the floor in her home were all wet. She immediately called a plumber to come to the home to find out where the water was coming from. After going underneath the home, he found that the sump pump had failed and did not pump away the excess water. This caused the home to flood and, in turn, caused a lot of water damage to the house. The plumber determined that the sump pump failed because it was not installed properly. He was able to remove the pump and reinstall it correctly, but he recommended that the homeowner call the best water damage company in the area, SERVPRO of Yorba Linda/Brea, to take a look at the water damage that had been caused.

She called us right away, and we sent our Production Manager, Chris Trejo, to the property to look at the damage. He was able to determine that our services were needed, and he called our Crew Chief, Waldo Roman, along with his team of water damage removal specialists to the home. They began work right away to remove all of the water damaged areas of the floor.

The team worked very quickly and efficiently to prevent any further damage from occurring. Thanks to the homeowner's quick response in calling us, she was able to keep the damage to her home to a minimum. She was thrilled that we only had to remove a few small sections of her flooring and that we were able to keep the damage from spreading any further to other areas of her house. She was certain there was no other water damage company she could have been happier with to get the job done in her home. 

Emergency Flood Services are Needed After a Heavy Storm in Brea, CA

1/13/2015 (Permalink)

A recent storm in Southern California left one homeowner in Brea with severe flooding in her living room. The rain had come down fast and caused her backyard to flood. Because the yard had poor drainage, the water flowed towards the home and then proceeded to leak into the living room. Worried about the damage the water was causing to her home, she called a friend for advice. Her friend suggested she call SERVPRO of Yorba Linda/Brea because we are the best in the business when it comes to emergency flood services. 

She called us immediately after getting the recommendation, and we sent our Production Manager, Jonathan Arcila, to the home to inspect the damage. He arrived very quickly after receiving her call because he understood the urgency of flooding in a home. Once he finished his investigation, he knew to call our Crew Chief, Jose Melgar, to come to the home right away with a team of water removal specialists. They soon arrived at the home and began the water removal. 

The team worked very quickly and efficiently to remove all of the damaged areas of the living room. They were able to prevent the growth of mold and to ensure that the water damage would not spread any further. They knew that serious damage could happen in a very short period of time, so they finished up the job in no time. 

The emergency flood services of SERVPRO of Yorba Linda/Brea saved this home from having extensive damage. Our fast acting team is always at the ready to help in any water damage situation. The homeowner was very happy that the damage to her living room was minimal and the SERVPRO of Yorba Linda/Brea team was able to remove and prevent further damage so quickly. She was thrilled with the recommendation her friend had provided. 

Homeowner Needs Water Restoration After a Storm in Yorba Linda, CA

1/13/2015 (Permalink)

A storm in Yorba Linda, CA caused heavy rain and gusty winds that caused damage to a few homes. One homeowner in particular was home during the storm and heard a skylight break while in another room. He ran to see what had happened and noticed that the wind had caused a tree branch to fall on the skylight and crack it open. The skylight was now allowing the pouring rain to come into the house. The homeowner quickly thought to put up a tarp to keep the rain from coming into the house. Despite his efforts, the rain continued to come in through the skylight. Having no other option, he decided to just wait for the storm to pass and then call a professional to fix the broken skylight. In the meantime, water poured into the home and soaked the carpeting and wood floors beneath the skylight.

In the morning, the homeowner had someone out to fix the skylight. He fixed the skylight and then recommended that the homeowner call SERVPRO of Yorba Linda/Brea to take care of the water damage the rain had caused to the flooring in the home. The homeowner then called us, and we sent our Production Manager, Chris Trejo, to the home the same day to take a look at the damage. When he arrived at the home and investigated, he determined that water restoration was needed. He called our Crew Chief, Waldo Roman, and his crew of experts in water restoration.

The team arrived at the home shortly after and began the water restoration process. We started by removing the damaged carpet and hardwood. Because of our quick work, we were able to prevent mold growth and any further damage to the flooring. The team finished the water restoration quickly, yet still provided excellent service and quality work. The homeowner was thrilled with the job the SERVPRO of Yorba Linda/Brea team had performed and was very happy with our efficiency.

Water Restoration is Needed Due to a Slab Leak in a Brea, CA Home

1/7/2015 (Permalink)

Heavy rainfall recently hit Southern California, and it left many homeowners to discover unknown leak issues in its wake. A Brea, CA homeowner noticed that her carpet was wet after the recent storm and she could not determine the source of the water. She could not see anything above ground that could be causing the leak, so she decided to call a plumber to see if something underground was the issue. The plumber was able to determine that the water was coming up through a slab leak. He knew it could be fixed but needed the assistance of SERVPRO of Yorba Linda/Brea in removing the excess water from under the house. The homeowner immediately called us to come and perform water restoration in her home while the plumber repaired the slab leak.  

We sent out our Production Manager, Jonathan Arcila, to take a look at the water damage and determine if water restoration was needed. He was able to confirm that it was needed, and he got to work right away by calling our Crew Chief, Jose Melgar, to the home along with his team of professionals.  

The team arrived quickly to begin removing the affected areas of carpet and flooring. They worked quickly and efficiently to ensure no further damage would be incurred and to ensure that mold would not begin to grow in the damp areas of the floor. Because of the homeowner’s quick response to the wet carpet, we only had to remove a few small sections of damaged flooring.  

Once the water restoration was complete, the homeowner was thrilled with our superior service and workmanship. She was also very happy with the speed at which we were able to have her home back to normal. She could not be happier that we responded to her situation right away and completely removed all of the water from her home. She said she would be happy to recommend SERVPRO of Yorba Linda/Brea to all of her friends and family.

A Broken Pipe Causes Water Damage in a Brea, CA Apartment

1/7/2015 (Permalink)

One evening, a Brea, CA tenant arrived home to his apartment to discover his kitchen and living room were covered in a couple of inches of water. He had no idea where the water was coming from and was very concerned about the extensive damage that had been caused to his apartment. He called his apartment manager right away to come and assess the situation. He discovered that the tenant above our customer had unknowingly broken a pipe, and it had been leaking down to the apartment below all day while our customer was at work. Having dealt with broken and leaking pipes before, the apartment manager knew just who to call to perform water restoration in the apartment: SERVPRO of Yorba Linda/Brea.  

We received the apartment manager’s call and immediately sent our Production Manager, Chris Trejo, to the complex to assess the damage. Chris determined that water restoration was needed, but it was nothing SERVPRO of Yorba Linda/Brea couldn’t handle.  

Chris then sent out our Crew Chief, Waldo Roman, along with his team of professionals to begin the water restoration at the Brea, CA apartment complex. The tenant voiced some concerns to Waldo about him not being able to stay in his home while the water restoration was being performed. Waldo assured him we would work quickly and be done in no time. Sure enough, because of our hard work and timeliness, the tenant never had to leave his apartment and was able to sleep in his own bed that very same night. The tenant was very pleased with how quickly we worked and were able to get his apartment back to its original, water-free state. What he thought was going to be a long and drawn out process turned out to be one of the easiest and stress-free events he could have imagined for a water restoration.  He was very grateful to SERVPRO of Yorba Linda/Brea for all of our hard work.  

Water Restoration is Needed After a Rainstorm in Brea, CA

1/5/2015 (Permalink)

Southern California recently had a pretty big rainstorm come through the area.  A homeowner in Brea, CA realized that the water from the rain did not seem to be draining properly after the storm had subsided.  The water flowed down towards the house and seeped in underneath.  The water then leaked through the house and into the kitchen where it damaged the homeowner’s hardwood floors.  The homeowner knew she needed a great water restoration company to come and remove the water from her home.  She did a quick search on Yelp and discovered that SERVPRO of Yorba Linda/Brea had the best reviews.  She quickly gave us a call.

We immediately sent out our Production Manager, Jonathan Arcila, to her home, and he was able to confirm that water removal and water restoration were needed.  He assured her we would be able to help and did not delay in calling our Crew Chief, Jose Melgar, and his team of experienced water restoration experts to the home.  They performed a quick inspection to understand the full scope of the damage that had occurred from the leak

Because the homeowners called us as soon as the leak occurred, we were able to remove only a few small sections of the flooring.  We then ensured the rest of the affected areas were completely dry by setting up fans.  This was done to prevent the growth of mold and any other further damages.  The homeowners were thrilled with our timeliness and quality work.  They were happy to have a professional company like SERVPRO of Yorba Linda/Brea in their home to perform the water restoration because they were confident the job was being done right the first time. 

Water Restoration in a Brea, CA Home

12/18/2014 (Permalink)

After a day of Christmas shopping and running errands during a heavy rainstorm, a Brea, CA homeowner returned to her home.  When she entered her front door, she noticed that the hardwood floor and the carpeting near the door were wet.  She knew she needed to have the water removed and the area completely dried out to prevent damage.  To find the best company for the job, she did a Yelp search and the best reviews were given to SERVPRO of Yorba Linda/Brea.  She called us right away.  

We sent our Production Manager, Chris Trejo, to her home to investigate the damage.  He determined that water restoration services were necessary.  To get the process started, Chris called our Crew Chief, Waldo Roman, and his crew of highly trained water restoration professionals to the home.  They got to work as soon as they arrived. 

Because the customer called us right after the damage had occurred, the water restoration process went quickly and smoothly.  After removing the water, the team set up large commercial fans and specialty-drying equipment to completely dries out the carpet and the wood flooring.  This ensured that all of the water was gone, water damage would not continue to spread, and mold would not be able to grow on the damp areas.  

The homeowner was thrilled with how quickly we worked and was grateful we came to her home immediately.  She was happy that we prevented any further damage and were able to remove the excess water.  The excellent communication she had with our team allowed her to feel comfortable with us in her home and confident in the work we were doing for her.  Overall, she was very glad she called SERVPRO of Yorba Linda/Brea to perform the water restoration services in her Brea, CA home.  

A Shower Leak Causes Water Damage in a Brea, CA Home

12/18/2014 (Permalink)

A Brea, CA homeowner was in her closet one morning when she noticed water was dripping from the ceiling.  When looking at the area, she also saw a water spot that had begun to form.  Knowing the layout of her home, she assumed something must have been leaking in the bathroom on the second story that was directly above the closet.  She was not aware of any obvious leak, so she called a plumber to come and investigate.

He was able to determine that her shower was leaking.  He quickly fixed the leak but told her she should also call SERVPRO of Yorba Linda/Brea because there was significant water damage to the ceiling, and they were the best water restoration company for the job.

She called our office, and we sent our Production Manager, Jonathan Arcila, to the home to take a look at the damage.  He confirmed that water restoration was needed and that our crew would be happy to do it.  He called our Crew Chief, Jose Melgar, to have him go to the home with his team of professionals to get started on the water restoration.  

When they arrived, they needed to remove a couple of small sections of the ceiling because the water damage was significant. The other areas that were damaged could be dried out using fans and more removal was not necessary.  Once the fans were set up and the water was completely removed from the home, we were able to finish and pack up in just a few days. Our team was able to finish the water restoration in no time, and the customer was thrilled with our response time.  She was happy we arrived at her house quickly and were able to fix the problem in such a short amount of time.  

Water Restoration is Needed at a Brea, CA Business

12/18/2014 (Permalink)

After the first big rain of the winter season, it is common for people to discover new leaks that went unnoticed in dry weather.  Following some heavy rain in Brea, CA, a business owner returned to work to find the carpets in his main lobby sopping wet, and he also found water damage on the ceiling.  He realized that there must have been a pretty major leak in the ceiling that he was unaware of until now.  The water had dripped from the ceiling to the floor in the main lobby and needed to be cleaned up immediately.

The business owner grabbed a mop and began cleaning up the water as best he could.  When the rain stopped, he called the best water restoration company in the area: SERVPRO of Yorba Linda/Brea.  We sent out our Production Manager, Jonathan Arcila, to inspect the damage at the business.  It was a good thing that the owner began to clean up as soon as he found the damage and that he called us so quickly.  Jonathan determined that water restoration services were needed at the site, but thankfully, the damage was still minimal since everyone acted quickly.

To prevent any further damage, we immediately sent our Crew Chief, Jose Melgar, and his excellent water restoration crew to the business to begin work.  The team was able to remove the damaged areas and completely remove all of the water from the ceiling and floor.  We were finished with the water restoration project in no time, and the customer couldn’t believe how quickly we completed the project.  He was happy we were able to begin work right away—he was concerned the damage was going to be extensive, but our quick response to the issue reduced the potential damage and had his business up and running again in no time.  

Slab Leak Causes Water Damage in a Yorba Linda, CA Home

12/16/2014 (Permalink)

After noticing that her water bill was abnormally high for a few months, a Yorba Linda, CA homeowner decided to call a plumber to see what could be going on.  When the plumber arrived, he was able to determine that a slab leak was causing her bill to be so high.  He was able to fix the leak for her, but he suggested she call SERVPRO of Yorba Linda/Brea to see if there was any water damage under the house.  

After receiving her phone call, we sent our Production Manager, Jonathan Arcila, to investigate the damage that could have been caused by the slab leak.  He confirmed the need for water restoration services under the house. In addition, the home was on a raised foundation, and the structure of the home needed to be dried out, as the water had also damaged it.  

To begin the process, Chris called our Crew Chief, Waldo Roman, to the home with his crew of highly trained and experienced professionals.  They arrived in no time to begin the water extraction.  They wanted to start work right away to prevent any further damage from occurring and remove the water as quickly as possible.   

There was a lot of water that needed to be removed from under the home, but our crew worked tirelessly to perform the water extraction as quickly and efficiently as possible.  We were able to finish the job very quickly, and the homeowner was thrilled with our work.  She was happy with how professional our team was and how quickly they were able to finish the task.  She was also pleased that the damage was not as bad as it could have been.  She was grateful we were able to prevent any further damage and that the problem was completely taken care of in her home.  

A Broken Water Main Floods the Inside of a Brea, CA Home

12/16/2014 (Permalink)

A Brea, CA homeowner woke up in the middle of the night to the sound of running water in his home.  He could not believe what he was hearing, so he got out of bed to see what the sound was.  When he put his feet on the ground, he realized his carpet was wet.  He walked into his kitchen and saw water pouring into his home from under his front door.  As he investigated further, he discovered that a water main outside was broken and water was pouring into the street and the surrounding homes.  The city was taking care of the broken water main, but a neighbor suggested he call SERVPRO of Yorba Linda/Brea to take care of the water restoration inside his home.

After receiving his call, we sent our Production Manager, Jonathan Arcila, to the home to assess the water restoration needs.  He confirmed that our professionals were needed to perform water removal in the home.  Jose Melgar, our Crew Chief, and his team of water restoration pros arrived at the home to get the water removal process started.  

As they began to work, they could see just how bad the damage was.  A lot of water had entered the home and the water removal was going to be a big job - but nothing SERVPRO of Yorba Linda/Brea couldn’t handle!

The homeowner’s quick response to the damage saved him from having a lot more damage than he could have had.  Our team’s quick response to his phone call also played a huge role in minimizing the water damage.  The homeowner was thrilled that we were able to remove all of the water from his home.  He was also happy we were able to come to his home immediately and take care of the problem.  The excellent communication we had with the homeowner was much appreciated, and we had his home back to its normal, dry state in no time.

Water Damage Restoration in Brea, CA

12/15/2014 (Permalink)

Being a homeowner is full of surprises.  For one Brea, CA homeowner, those surprises showed up sooner than expected.  Shortly after moving into her new home, our customer needed to replace some of the pipes under her kitchen sink because they were leaking.  The leak was not horrible, but she wanted to make sure it was fixed properly and did not get any worse. She had heard from friends and family how frustrating it is when water damage restoration is needed. A few months after the replacement pipes were installed, she noticed some areas under her sink were still a little wet. Then the next day when she came home from work, her entire kitchen floor was covered in water.  

Upon further investigation, she realized that the pipe under the sink had burst.  She needed a water damage restoration company to come to her house as soon as possible.  She performed a quick search on Yelp to find out which company is the best at completing water damage restoration jobs in the city of Brea.  She determined that SERVPRO of Yorba Linda/Brea was the best and gave them a call right away.

We sent our Production Manager, Chris Trejo, to the home the same day to assess the damage.  He determined that water damage restoration needed to be performed immediately to prevent further water damage and the growth of mold.  He was able to call our Crew Chief, Waldo Roman, and his team of water damage restoration experts to the house right way to begin working.  

The homeowner was thrilled with our quick response time and the professional work we performed for her.  She was happy that we were able to prevent mold from growing in her home by working quickly enough to rid the home of water before the mold even had a chance to grow.  Back in her water free home, our customer was completely satisfied with the superior water damage restoration and service we provided her.

Water Damage Restoration in Brea, CA

12/15/2014 (Permalink)

A Brea, CA restaurant had closed for the holidays and was left unattended for a few days.  When the manager returned to reopen the restaurant, he noticed water all over the floors.  He was able to determine that the water was coming from a broken pipe in the back of the restaurant.  He immediately called a plumber to come and fix the pipe.  The plumber was able to fix the pipe, but he recommended that the manager call SERVPRO of Yorba Linda/Brea to see if water damage restoration or any other repairs were needed. 

The manager called us right away, and we sent our Production Manager, Chris Trejo, to the restaurant shortly after.  He investigated the damage and determined that water damage restoration was necessary to prevent any further damage to the flooring and to prevent the growth of mold.  Chris then called our Crew Chief, Waldo Roman, along with his team of water damage restoration professionals to come and begin the extraction process at the restaurant.  

When Waldo arrived, the manager explained that he was worried the water damage restoration process would keep his restaurant closed and cause him to lose money.  Waldo assured him that his team would work quickly and be out of the restaurant in no time.  Because the manager had called us right away, the damage was fairly minimal, and we were able to remove all of the water and damaged flooring in a short period of time.  

The manager was thrilled with how quickly our team was able to perform the water damage restoration.  He was happy he was able to reopen his restaurant very quickly.  Our quick response and professional services thoroughly impressed the manager, and he was very happy he called SERVPRO of Yorba Linda/Brea to perform the water damage restoration in his Brea restaurant.

Water Damage Restoration in Brea, CA

12/15/2014 (Permalink)

One morning, a Brea, CA business owner entered her building to find her lobby and offices were all wet.  The carpeting was soaking, and the wet area was much too large to have been caused by a spill.  There was no obvious sign of a leak or any other reason the floors should be wet.  To determine what the issue was, she decided to call SERVPRO of Yorba Linda/Brea, the water damage restoration experts, to come and assess the issue.

We sent our Production Manager, Jonathan Arcila, to the business to investigate the damage.  After a thorough look, he was able to determine that the water was coming from a slab leak.  He informed the business owner that water damage restoration was needed.  He then called our Crew Chief, Jose Melgar, to come with his team of specialists to begin the water damage restoration.  

Luckily, the business owner called us as soon as she noticed the problem. Had she waited, the water damage restoration process would have been much more extensive.  Once the water damaged areas were assessed, the team set up dehumidifiers and air movers to begin the dry out process. 

The customer was thrilled with our quick response and hard work.  The communication between her and our team was superb, and she appreciated the updates and details she was given about the water damage restoration process.  She was surprised by the leak and was worried the damage was going to be much worse than it was.  Thanks to our quick action, we were able to completely rid her Brea business of water to prevent any further damage and to prevent the growth of mold.  The owner can now resume business as usual and be confident that she and her employees are working in a dry and clean environment.  

A Burst Pipe Floods the Attic of a Brea, CA Home

12/5/2014 (Permalink)

A homeowner in Brea, CA noticed that a section of his ceiling had begun bulging and was looking discolored.  He went up into the attic to see if he could determine what the issue was.  Once up there, he noticed that a pipe had burst sometime within the last few days, and everything was wet.  He immediately climbed down and went to turn off the water to the house.  He called a plumber to come and fix the leak but also knew that he would need to call someone for water removal.

While the plumber was fixing the leak, the customer called his father to ask for a recommendation for a water removal company.  His father recommended that he call SERVPRO of Yorba Linda/Brea to perform the water removal. Concerned about mold and water damage, he called our office right away.  We were able to send our Production Manager, Chris Trejo, to the property to inspect the water damage in the attic.  Chris recommended that water removal be performed right away.

We then sent our Crew Chief, Waldo Roman, and his professional and experienced crew to the property to begin the water removal process.  As soon as they arrived, they began to remove the water from the attic in a safe manner.  The homeowner was very grateful to SERVPRO of Yorba Linda/Brea for our quick response and effective work.  It was great that the customer called us out when he did, otherwise there would have been extensive water damage.  Luckily, the damage was not that bad when we arrived, and we were able to finish up relatively quickly.  The customer was very pleased with the service we were able to provide him.

A Water Heater Leak Causes Water Damage in a Yorba Linda, CA Home

12/5/2014 (Permalink)

When a Yorba Linda homeowner returned home from work, he could hear the sound of flowing water coming from the water heater closet.  Concerned, he approached the closet to investigate and noticed that the surrounding area was soaking wet.  He then proceeded to open up the closet to discover there had been a water heater failure and the unit was leaking a considerable amount of water onto the floor.  He immediately called a technician to come and repair the water heater.  Once the repair was complete, he knew he still needed to call someone out to perform water damage repair on the surrounding area. 

After a quick Yelp search to find a water restoration company, the customer determined that SERVPRO of Yorba Linda/Brea was the best company for the water damage repair.  He called our office, and we immediately sent our Production Manager, Jonathan Arcila, to the home.  He determined that water removal and water damage repair was needed.  To perform the water damage repair, he called our Crew Chief, Jose Melgar, who arrived with his team of professionals to begin work.  

The team had to remove a small section of the floor near the water heater closet.  Thanks to the customer’s quick call and our quick response, the damage was not nearly as bad as it could have been.  We were able to perform the water damage repair very quickly.

The customer was thrilled with our timely work and could not have been happier with our professional services.  He was thankful that we arrived quickly and prevented the spread of any further damage or mold growth.

Water Extraction is Needed in a Brea, CA Apartment

12/1/2014 (Permalink)

One evening, a Brea resident was getting ready to take a bath and began to fill up the tub.  He decided to lie down on his bed while waiting for the bathtub to fill.  Not realizing how tired he was, he fell asleep within minutes.  By the time he awoke, the bathtub had overflowed and water was pouring onto his bathroom floor.  Not only was his bathroom covered in water, but it was later discovered that water had begun to leak through the ceiling of the apartment below.  

The apartment manager had used SERVPRO of Yorba Linda/Brea in the past and knew we were the best company to call for the water extraction services he currently needed.  He called our office, and we were able to send out our Production Manager, Chris Trejo, to the complex that very same day.  Upon investigating the area, Chris was able to confirm that water extraction was needed in both affected apartments.  

To begin the water extraction, we sent our Crew Chief, Waldo Roman, along with his highly experienced crew to the apartment complex.  Because of our quick response, the damage was not as bad as it could have been.  We only needed to extract a small section of the floor and ceiling to remove the water damage caused by the flooding water.  We then got to work making sure the entire area was completely water free to prevent any further damage and to prevent the growth of mold. 

We were able to remove the water damage and complete the water extraction very quickly.  The manager and the tenant were both grateful for our quick work and professional services.  They were thankful that SERVPRO of Yorba Linda/Brea was able to arrive promptly and complete the job without any hassle.

Water Extraction is Needed at a Brea, CA Business

11/26/2014 (Permalink)

A Brea, CA business owner went into his building one morning to discover water on the bathroom floor.  After looking around, he noticed the water was coming from a leak on the wall where the toilet was connected.  He inspected the area and immediately noticed water damage on the wall and was concerned about the excess water on the floor.  He knew his best option was to call the heroes at SERVPRO of Yorba Linda/Brea to come and assess the damage.

We sent our qualified Production Manager, Chris Trejo, to the property to take a look at the damage.  Chris was able to confirm that there was water damage on the wall and water extraction was needed right away for the pooling water on the floor of the bathroom.  To get the process started, Chris called out our Crew Chief, Waldo Roman, and his superior crew.  They began right away by removing the damaged areas of the wall and floor.  Luckily, the owner called us out right away, before the damage could become extensive.  

While he was glad he called us out, the owner was also concerned that our presence would drive away business.  We assured him we would work quickly and effectively to get his business back to its water free state as soon as possible.  Once we completed the water extraction project, the customer was thrilled with how fast we were able to take care of the water damage on the wall and the floor.  The water extraction went smoothly, and we were able to remove all of the water from the bathroom.  The customer was very grateful for our outstanding work and was thankful that he called such a professional company out to his place of business.  

A Washing Machine Leak Requires Water Removal in a Yorba Linda, CA Home

11/26/2014 (Permalink)

One afternoon, a homeowner in Yorba Linda, CA had just started a load of laundry when he saw water start to pour out from under the laundry room doors.  He rushed back into the laundry room and quickly shut off the water.  He called a technician to come and fix the leak in the washer.  The technician was able to fix the leak, but he recommended that the homeowner also call SERVPRO of Yorba Linda/Brea to perform a water removal for the excess water on the floor and to inspect for any water damage caused by the leak. 

The customer called us right away, and we sent our Production Manager, Jonathan Arcila, to the home the very same day to inspect the affected area.  He determined that water removal was necessary and recommended he get a team out immediately to prevent any further damage.  We then sent our Crew Chief, Jose Melgar, with his team of experienced professionals to the home to begin the water removal process.  They arrived at the home shortly after the incident and got to work on the water removal process.  Thanks to their quick response and the timely removal of the water, only a very small section of the flooring needed to be removed.  

When the water removal was complete, the homeowner was thrilled with our service and the quality of our work.  He was also happy with how quickly we were able to make his laundry room free of water once again.  Overall, the customer had an excellent experience using the services of SERVPRO of Yorba Linda/Brea.  Water damage can occur very quickly, and it is best to have a professional come and inspect the damage immediately, just as this customer did.  

Water Damage in a Brea, CA Attic

11/26/2014 (Permalink)

A Brea homeowner noticed that a spot on her ceiling looked a little discolored.  She went into her attic to see if there was an obvious reason for the discoloration.  Once up in the attic, she discovered that her roof had leaked during the last rainstorm, and water had dripped to the attic floor and through to the ceiling below.  She immediately called to have someone come repair the roof to prevent this from happening again.  While the roofer was able to repair the leak, he suggested that the homeowner also call SERVPRO of Yorba Linda/Brea to inspect for any water damage that needed to be repaired. She took his advice and called us.

We sent our Production Manager, Chris Trejo, to her property right away.  After he assessed the damage to the attic, he determined that extensive water damage had occurred and water damage repair needed to be performed as soon as possible.  This was especially true because the beginnings of mold growth were also present in the attic.  Because mold poses health threats that can produce allergy-like symptoms, respiratory issues, and skin irritations, problems like this need to be resolved quickly. 

To begin the water damage repair, we sent our Crew Chief, Waldo Roman, to the house to start work immediately.  He and his team of experienced professionals started the water damage repair and mold remediation as soon as they arrived.  They completed both tasks quickly to prevent any further damage or mold growth.  The homeowner was pleased that we were able to complete the project so quickly.  She wanted the water damage repaired and the mold removed as quickly as possible to avoid any health issues caused by the conditions in her home, and SERVPRO of Yorba Linda/Brea was able to do just that.  She couldn’t have been happier with our service and efficiency.

Water Damage Repair is Required in a Brea, CA Home

11/19/2014 (Permalink)

A Brea, CA couple was on vacation and returned home to find water all over the bathroom floor.  She looked around the bathroom and discovered that a pipe under the sink had burst.  Since they had been on vacation, they were unaware of when the pipe burst and for how long the water had been leaking onto the cabinet and the floor.  The homeowner knew that it was long enough to cause damage to the cabinet.  What she did not know was whether or not it was long enough for mold to begin growing.  To find out, she immediately called SERVPRO of Yorba Linda/Brea, the water damage repair experts, to come and investigate the affected area.  

We sent our Production Manager, Chris Trejo, to the home the same day to assess the damage.  Luckily, Chris was able to determine that there was no mold present in the bathroom.  The homeowners were happy they called us out in time to prevent mold.  However, there was water damage, but it was nothing SERVPRO of Yorba Linda/Brea couldn’t handle.  

Our Crew Chief, Waldo Roman, was then sent to the property with his crew to begin the water damage repair.  Our team was able to completely dry out the bathroom by removing all of the excess water.  This allowed us to prevent any further damage and to prevent mold from growing on any of the affected surfaces.  It was thanks to our quick response time that we were able to do all of this before any serious damage had occurred.  

The homeowner was thrilled with our timely completion and excellent water damage repair service.  They were happy to be back in a home without any water damage with the peace of mind that they were not living in an environment with mold. 

Water Removal is Needed in a Brea, CA Business

11/19/2014 (Permalink)

A Brea, CA business owner walked into his building one morning to discover the floor of his lobby completely covered in water.  He couldn’t see where the water was coming from, and on further investigation, found the back storage area covered in water too.  It was here that he noticed a pipe that had burst over one of the shelving units.  A fair amount of water was pouring out of the pipe and down the shelving unit to the floor.  All of the surrounding items in storage had incurred water damage.  The owner knew he needed a good water removal company.  He performed a Yelp search and determined SERVPRO of Yorba Linda/Brea was the best company to call.  Our highly respected and well-trained team of heroes was ready to take on any water removal challenge.

After the owner called our office, we sent our Production Manager, Chris Trejo, to the business that very same day.  He surveyed the water damage and determined water removal was needed right away to prevent any further damage.  We sent our Crew Chief, Waldo Roman, and his experienced crew to perform the water removal.  His team got to work right away.  The owner was concerned that he would lose all of his inventory to the water damage, but our crew worked quickly and diligently to reduce the amount of loss the customer would have.

In no time at all, our team had completely removed all of the water from the floors in both rooms.  Because of our quick action, there was minimal damage and loss to the owner’s inventory.  He was thrilled with our hard and tireless work and was thankful we prevented a great amount of loss.  He was relieved we could work quickly and provide him with excellent service

A Leaky Dishwasher Requires Water Extraction in a Yorba Linda, CA Home

11/19/2014 (Permalink)

A Yorba Linda homeowner was running her dishwasher one evening, and about 20 minutes after she had turned it on, noticed the sound of an abnormal amount of splashing coming from the unit.  She returned to her kitchen to determine the source of the splashing and was surprised to find water pouring out from underneath her dishwasher.  Upon the recommendation of a friend, she decided to call SERVPRO of Yorba Linda/Brea.  Our expertise in water extraction made us the best company for the job.

We started by sending out our Production Manager, Jonathan Arcila, to the home to inspect the customer’s kitchen.  He determined that water extraction was needed right away to prevent any further damage and prevent mold from forming.  We then sent our Crew Chief, Jose Melgar, and his team of experienced professionals to the home to begin the water extraction.  Jose kept in close contact with the customer to ensure she knew what was going on in her home and to be sure she was comfortable with the water extraction process.  

Thankfully, our quick response time to the customer’s call allowed us to complete the water extraction before any serious damage had occurred.  The damage was minimal, and we were able to dry out the kitchen with large fans.  Drying the area completely is important to stop the growth of mold.  In this case, we were in time to prevent mold from growing at all, but damp areas breed mold and need to be dried immediately.  

The homeowner was thrilled with our quick response and superior work.  She was thankful for our knowledgeable and professional crew and was happy her friend recommended the heroes at SERVPRO of Yorba Linda/Brea to come and perform the water extraction for her.

A Slab Leak Causes Water Damage and Mold in a Yorba Linda, CA Home

11/13/2014 (Permalink)

When a Yorba Linda homeowner came home from work one evening, she noticed a puddle of water in her living room.  Not knowing where the water came from, she grabbed some towels and cleaned up the mess.  A few days later, the same thing happened.  This time, she decided to call a plumber to see where the water could be coming from.  The plumber determined there was a slab leak under the living room floor.  He was able to fix the leak, but he suggested she call SERVPRO of Yorba Linda/Brea to see if water damage and mold cleanup were required.  

She called our office right away, and after speaking with her, we sent our Production Manager, Chris Trejo, to the home to investigate.  Unfortunately, not knowing the puddle of water was the result of a leak caused the homeowner to wait longer than she should have to call out a professional.  Because of this, the water damage and mold growth was extensive.  Had she called sooner, we may not have had to provide mold cleanup services to her.  But, she did the right thing in calling us as soon as the issue was brought to her attention.  

The day after Chris was at the house, we sent our Crew Chief, Waldo Roman, to the home with his crew to begin the mold cleanup and water damage restoration.  Our experienced team was able to remove the entire mold from the home.  Once we completed the mold removal, we set up an air scrubber to remove any mold spores from the air.  The customer was thrilled with our service and very thankful we were able to remove all of the mold and water damage from her home to create a healthy living environment once again. 

An Outdated Water Heater Causes Water Damage to a Brea Home

11/6/2014 (Permalink)

While working in his garage, a Brea, CA homeowner noticed a water spot on the wall behind his water heater.  He decided to take a better look to see what was going on.  As he examined the area, he realized that his water heater was leaking.  He was able to fix the leak himself, but thought it best to call the professionals at SERVPRO of Yorba Linda/Brea to examine the water damage that had occurred.  

We immediately sent our Production Manager, Jonathan Arcila, to the property to determine the extent of water restoration that would be required.  Following his investigation, he determined that water damage had definitely occurred.  He then removed a small section of drywall to determine the damage behind the wall, and he found mold.  The presence of mold is a health hazard and can cause allergy-like symptoms and other respiratory issues.  The customer was concerned about the health of his family, but we assured him we could take care of the problem and get his home back to its normal, healthy state.  

We then sent Jose Melgar, our Crew Chief, and his team of experienced technicians to the home to begin water restoration.  They immediately set up air scrubbers to remove any mold spores from the air. In addition, they set up dehumidifiers to help dry up the excess water that was creating the perfect living conditions for the mold.  

We were able to complete the water restoration and mold remediation to promptly rid the home of mold.  Because this home had both types of damage, it was necessary to perform both services. The customer was extremely pleased with our timeliness and impressed with the quality of our work.  The level of service and professionalism we offered the homeowner stuck with him, and he said he would be happy to recommend us to all of his friends and family if they ever needed a water restoration company.

A Leaky Dishwasher Causes Water Damage in a Brea Home

11/6/2014 (Permalink)

A Brea homeowner realized it was time to run her dishwasher one night and put it on as she left her kitchen.  About an hour later, she walked back into the kitchen only to discover a small flood.  Water was pouring out from underneath the dishwasher and she quickly turned it off to stop the flowing water.  She then used towels to sop up the mess as best she could.  Her husband then pulled the dishwasher out and discovered the leak had originated from a broken dishwasher hose.  They knew this could be fixed, but they were worried about the water damage that could have already been caused by the leak.  To have the area thoroughly checked by professionals, they called SERVPRO of Yorba Linda/Brea the next morning.  

We sent our Production Manager, Chris Trejo, to the property immediately.  He determined that their quick action to call them out helped to decrease the amount of water damage done to the area, but there was still a small amount of damage that needed to be taken care of before it got worse.  

To perform the water damage restoration services, we send our Crew Chief, Waldo Roman, and his crew of technicians to the home to begin water damage restoration.  They installed dehumidifiers to dry out any moisture in the air that could cause more water damage and potential mold growth.  They also set up large fans to fully dry out the affected areas and ensure that all of the water was gone.

It did not take very long for our team to completely rid the home of all water damage.  The customers were very happy with our quick work and were grateful for the open lines of communication they had with Waldo.  Waldo kept the customers informed of the water restoration process throughout the entire time we were in their home.  He made them feel comfortable, and they were constantly assured of his professionalism and the quality of work he was providing.

A Clogged Toilet Necessitates Water Damage Restoration in a Yorba Linda Home

11/3/2014 (Permalink)

After coming home one evening, a Yorba Linda homeowner discovered that her toilet was overflowing onto the bathroom floor.  She had been out of the house all day and was unsure how long the toilet had been pouring water onto the floor.  Because she was well aware of the health hazards that a sewage backup can cause, she became very worried about her health and the health of her family.  She immediately called a plumber to come and check out the problem.

The plumber was able to fix the leak and stop the toilet from continuing to overflow.  However, he was concerned about the water damage that the leak caused and suggested the homeowner call a water damage restoration company to come out and completely dry out and sanitize the area.  She called the heroes at SERVPRO of Yorba Linda/Brea to come and investigate the damage and see what needed to be done.  

We sent our Production Manager, Jonathan Arcila, to the property to examine the water damage.  He determined that the water damage was extensive and water damage restoration was required as soon as possible.  Because the damage was caused by a sewage leak, our crew first had to remove any porous materials that were affected by the sewage backup. Once everything was removed, cleaned, and disinfected, we brought in air scrubbers to rid the air of any harmful contaminants that could have been released during the leak. Once we were sure the air had been purified, we set up large fans to dry out the affected area and ensure all water had been completely dried.  

Our customer was very happy with our work.  She was grateful that we sectioned off only the affected areas of the home so that she had full access to all other areas, and she appreciated the open communication line she had with our Crew Chief, Waldo Roman.  He kept her informed of everything we were doing to be sure she was comfortable with all of our work.  Overall, the customer was extremely satisfied with our level of professionalism and reliable work.

A Leak Under a Kitchen Sink Causes Water Damage in a Yorba Linda, CA Home

10/30/2014 (Permalink)

One evening, a Yorba Linda, CA homeowner was doing dishes when she noticed a leak under her kitchen sink.  Upon further investigation, she discovered the leak was coming from her garbage disposal.  She removed everything from under the sink and found a puddle at the bottom of the cabinet.  She did a quick Google search and found that SERVPRO of Yorba Linda/Brea was the top water damage company for her to call to examine and repair the water damage under her sink.

Shortly after her call, our Production Manager, Jonathan Arcila, arrived at the home to take a look at the damage.  After an inspection of the water damage, he recommended that the homeowner call a plumber out to the home to repair the leak and then our crew of heroes would begin the water removal process.  She took our advice and a plumber was out shortly to fix the leak.  When he was done, we began our water removal process.  

Thankfully, the homeowner called us right after she discovered the leak, and mold had not yet begun to grow.  There was also very little water damage caused due to her quick action.  Our main concern was during the water damaged cabinet and ensuring mold did not develop; prompt attention and response by a professional water damage company was essential for saving the cabinets and preventing further damage.  

While there was very little water damage for us to repair, it was still very smart of our customer to call us out to her home.  It is important to have all water damage investigated by a water damage company like SERVPRO of Yorba Linda/Brea to ensure that the water removal is completed properly.  What concerns us most is the water that our customers can’t see. Calling in an experienced company like SERVPRO, who can complete a detailed moisture map, can help prevent the growth of mold and any further damage from occurring.  Our customer was very happy with our professional work and was confident in our services.  She knew there was no water left under her sink when we were done, and she was thankful she did not have to worry about mold starting to grow.  Our fast acting crew completely removed all water damage from the home within just a few short days.

Clogged Drain Requires Water Removal Services in a Brea, CA Home

10/30/2014 (Permalink)

A Brea, CA homeowner was in his backyard and realized that one of his planters seemed to be full of water.  He looked at the drain in the planter and noticed that it was covered and clogged with foliage and debris.  This led to water pooling in the planter instead of being able to drain out of the bottom.  Because the planter is located right outside of his living room, he became nervous that the standing water could have caused damage that would require water restoration.  To find out what needed to be done, he called the heroes from SERVPRO of Yorba Linda/Brea to come and investigate. 

We sent our Production Manager, Chris Trejo, to survey the property the same day.  By removing a small portion of the living room wall, Chris was able to determine that the water in the planter had begun to seep through interior walls and would need our water removal services to stop the damage from worsening and to prevent mold growth.  We started on the project the very next day.

Waldo Roman, our Crew Chief, was in charge of the project and was sure to keep the customer informed of the water restoration process.  He spoke with the customer before our crew began water removal services and continued to update him throughout the process.  Thankfully, the customer noticed the pooling water right away, and this allowed us to begin work while there was still very little damage to the home.  Working on the inside of the house, we removed a small section drywall to access the damage and completely dry out the rest of the wall.  It was unfortunate that the water damage was not contained to the outside of the home, but the homeowner’s quick actions prevented the growth of mold.

The customer was thrilled with our quick response and professional water removal services.  He was also very thankful for the information we gave him and Waldo’s excellent communication skills.  He was grateful we were able to remove all of the water from his wall before it caused any serious damage.

A Burst Pipe Requires Water Restoration in a Yorba Linda, CA Home

10/28/2014 (Permalink)

When a Yorba Linda, CA resident moved in to the new home he had just rented, he noticed that there was a water leak in the upstairs bathroom.  The water was seeping down through a light fixture and onto the living room ceiling.  He called his landlord right away to have the situation looked at. 

The landlord immediately called a plumber, who was able to determine that the burst pipe was behind the shower. When the plumber removed part of the tile and drywall to fix the leak, he thought there might also be mold growing. He recommended that the landlord call SERVPRO of Yorba Linda/Brea, a water damage company, and have us come out and assess the damage.  Our Production Manager, Jonathan Arcila, arrived at the property the same day and was able to determine that mold had, in fact, begun to grow.  Because of the severity of the damage, we began the water restoration and mold removal process immediately. 

Our Crew Chief, Cesar Arcila, oversaw the water restoration and mold remediation and assured the tenant that we would completely remove all of the water and mold in the home to make sure it was a safe place to live.  He kept the tenant in the loop about everything that was going on in the home so that he was informed and comfortable with our work.  

The growth of mold behind the shower wall did not surprise us at all. Mold thrives in dark, warm, damp places. We were sure to be thorough in our mold remediation process because it can cause serious health problems.  To get rid of all of the mold spores, an air scrubber was set up upstairs and downstairs. We also set up dehumidifiers to lower the moisture in the air, which helps stop the spread of the mold spores. The water restoration and mold damage work was completed quickly, and both the tenant and the landlord were very happy.  The tenant was happy to be in his new home in a safe environment that was free of mold and water damage.

A Pipe Burst Requires Water Removal Services in a Brea, CA Home

10/28/2014 (Permalink)

A Brea, CA homeowner was lucky to have accidentally discovered a pipe that had burst in her basement right after it happened.  Water had begun to leak out of a vent and down a wall in her basement.  She had just happened to go down into the basement and noticed that the leak and water damage looked recent.  She immediately called SERVPRO of Yorba Linda/Brea to come assess the situation.  

Our Production Manager, Jonathan Arcila, arrived at the house to look at the water damage.  He determined where the leak was and recommended that she call a plumber to fix the leak.  Jonathan’s inspection revealed that the customer had caught the leak very quickly and because of that, the water damage was minimal.  It would not take long for the heroes of SERVPRO of Yorba Linda/Brea to perform a complete water damage restoration in the home.  

The customer was concerned that our crew would be at her home for an extended amount of time to perform the water removal services.  She was throwing a party the next weekend and wanted to be sure her home would be back to normal before her guests arrived.  Our Crew Chief, Jose Melgar, assured her that we would be able to finish the job before her party.  When our crew arrived, we only had to remove a section of drywall on one wall.  We then set up fans to completely dry out the wall and any other damp areas. Her quick action allowed us to perform the water removal very quickly, ensuring that everything would be ready for the customer’s party over the weekend.  

Once the water removal services were complete, our customer felt relief and gratitude for our crew’s fast and professional work.  She was thrilled to have her home water damage free and thankful we were able to complete everything before her big party.  Everything was put back together and looked as good as new for her guests.

A Slab Leak Causes Water Damage in a Yorba Linda, CA Home

10/28/2014 (Permalink)

Overnight, a Yorba Linda homeowner experienced a slab leak in his home. He woke up in the morning to find a large pool of water on his hardwood floors in his kitchen. He and his wife immediately called their homeowner’s insurance to see what they could do for them and how they should go about fixing the problem. The insurance company recommended that they get a plumber out to the house as soon as possible to determine where the leak was coming from and to fix the problem. They also recommended that the homeowners call SERVPRO of Yorba Linda/Brea to assess and restore the water damage caused to their kitchen.  

The plumber determined the water damage had been caused by a slab leak and was able to fix the leak. We then arrived, and our Production Manager, Chris Trejo, surveyed the water damage and had a crew ready to begin the water damage restoration and water removal services immediately.  While we were working in their home, the homeowners decided to stay in a hotel until our work was complete.  This was easiest for them considering they had small children and their kitchen was completely unusable.  This put stress and pressure on our customer, but we were able to do everything we could to help out and relieve some of the stress.  

Luckily, the homeowner acted quickly in calling us to his home.  We were there before any mold growth had begun, allowing us to only perform water damage restoration and saving the customer a lot of time and money by not having to perform mold remediation as well.  Acting quickly is important, especially with small children living in the home, because mold can be particularly dangerous to them.  Our level of expertise and experience allowed us to get the customer back into his home quickly, and he could not have been happier with our service and work.

Water Damage is Discovered in a Brea, CA Home

10/17/2014 (Permalink)

Water Damage is Discovered in a Brea, CA Home

A small and slow leak in a toilet can cause major water damage to the surrounding area if it is not taken care of quickly.  A Brea, CA homeowner noticed this situation in one of his bathrooms and became worried that the leak would cause water damage to his hardwood floor.  He was also concerned about the potential for mold growth.  He did not want to take a chance that harmful mold spores were infecting his home.  He came to the decision that it would be best to call SERVPRO of Yorba Linda/Brea to assess his current situation. 

We sent our Production Manager, Jonathan Arcila, to the property to evaluate the water damage.  When he arrived, he immediately recommended that the customer call a plumber to fix the slow leak in the toilet.  Once the customer did this and the leak was fixed, we were able to send out Waldo Roman, our Crew Chief, and his team to perform the water damage restoration.  Jonathan noticed that the hardwood floor was beginning to buckle up from the water damage and knew the water needed to be removed before any more damage could occur.  Our team was able to remove only the affected pieces of hardwood flooring, and thankfully, there was no mold present in the bathroom.  The water damage was remedied quickly enough that mold growth was prevented. 

Our whole water damage restoration process took only a few days and the homeowner was back in a damage and water free home.  He was pleased with our quick response and professional work.  We offered him superior customer service, and he was grateful for our ability to remove all of the water from the floor and the surrounding area.  He was also thankful that our crew was skilled enough to salvage his hardwood floor and save him money in would-be repair costs.

Water Damage Restoration from a Water Heater Leak in a Yorba Linda

10/17/2014 (Permalink)

Water Damage Restoration from a Water Heater Leak in a Yorba Linda

A Yorba Linda, CA homeowner recently noticed that his water heater was leaking in his garage.  He was unsure of how long the unit had been leaking and this caused him to be concerned that there could be mold growing in his garage.  Aware of the damage mold can cause to your health, he knew he needed to take care of the situation immediately.  Mold can cause allergy-like symptoms and other respiratory issues, especially in children and the elderly.  This was particularly a concern for our customer because his elderly mother lived in the home with him.  He called SERVPRO of Yorba Linda/Brea right away to come assess the damage.

Our Production Manager, Chris Trejo, responded to the call and performed an inspection of the damage.  He noticed there was extensive water damage, and when he pulled away a piece of drywall, it was evident that there was also extensive mold growth.  Chris assured the customer that our crew would be out to his home quickly to begin the water damage restoration and make their home a safe living environment once again. 

Under the direction of Waldo Roman, our Crew Chief, we began work right away.  We installed a commercial air scrubber to purify the air and remove any mold spores from the home.  We were able to completely remove all of the water in a very short amount of time.  The customer was thrilled at how quickly we were able to make his home water and mold free.  He was put at ease knowing that he and his family were safe from the harmful effects of mold and knowing that his home was once again a safe environment in which they could live. He was thankful for our level of customer service from his very first phone call to our receptionist, Chris’s excellent communication and assurance, and the professional work performed by Waldo our technicians.  He had a wonderful experience working with SERVPRO of Yorba Linda/Brea.

A/C Leak Causes Water Damage in a Brea, CA Home

10/17/2014 (Permalink)

A/C Leak Causes Water Damage in a Brea, CA Home

A Brea, CA homeowner was in his garage and noticed one of the walls had a water spot on it.  Concerned, he examined the spot and the surrounding area and discovered that the water was actually coming from a leak in his A/C unit that was located on the other side of the wall.  He called out a repairman for the A/C and had the leak repaired right away.  It is important to have your A/C unit serviced annually to check for leaks and prevent any other issues that may arise.  Even though it is officially Fall, we are still using our air conditioners regularly with the unseasonably warm weather.  Once the repairman had finished fixing the leak, he recommended that the customer also call a water restoration company to look at the water damage on the wall and be sure there was no mold growth. 

After a quick Google search, the customer determined SERVPRO of Yorba Linda/Brea was the best company for the job.  He called us up, and we responded immediately.  We sent our Production Manager, Jonathan Arcila, to the home the very same day.  Upon inspection, he was able to confirm the water damage and recommend the best way to go about the water restoration.  We had a crew out to the home the next day to begin the water restoration process.  Our Crew Chief, Jose Melgar, removed the damaged drywall and was relieved to find that mold had not begun to grow.  The health hazards of mold are a cause for concern with any type of water damage in a home.  It is critical to take care of any water restoration needs as soon as a problem is noticed to keep mold from growing and to keep you and your family safe and healthy. 

Our crew set to work drying out the walls completely and bringing the garage back to its original, dry state.  Thankfully, the customer acted fast in having the leak repaired quickly and calling us out to perform water restoration.  His actions prevented the growth of mold and kept him and his family safe from the hazards that go along it.  We were happy to perform quality work, and our customer was thrilled to have the water damage taken care of professionally and quickly.

Water Removal in a Flooded Yorba Linda Office

10/9/2014 (Permalink)

On Monday morning a Yorba Linda, CA business owner walked into his office to discover that a leak in the ceiling had caused flooding and water damage on the floor of the office and lobby area.  Knowing the office had been empty over the weekend, he was concerned that the leak had gone unnoticed for a significant amount of time.  He became worried that mold could be growing somewhere within the office building, and he did not want to endanger the health of his employees.  He immediately called SERVPRO of Yorba Linda/Brea to have the site investigated and evaluated to begin water restoration. 

A SERVPRO representative arrived at the site the very same day to evaluate the water damage and recommend a course of action for water restoration.  He realized that there was no mold growing yet, but he wanted his crew to act fast to further prevent the mold from growing.  He discussed our water removal services with the customer to set up a plan.  The customer was concerned that his business would be affected by our presence, and he did not want to have any lost revenue.  We were able to work with him so he could keep his business up and running during our water restoration process.  We sectioned off only the areas we needed to work in and worked quickly, completing all of our water removal services in just a few days.   

Our customer was very pleased with our timely and professional work.  He was thrilled that we could work with little to no interruptions to his day-to-day business dealings. His mind has been put at ease knowing that his employees and customers are again entering into a building that is safe and healthy.

Water Restoration Needed in a Brea Home

10/9/2014 (Permalink)

A Brea homeowner recently noticed that water was beginning to appear under his kitchen sink.  He did the best he could to wipe up the water and let it dry, but even after doing this a musty smell was present.  Knowing that this could indicate the presence of mold, the customer decided it would be best to call the heroes at SERVPRO of Yorba Linda/Brea to come out and investigate the problem and perform their highly regarded water removal services.

The customer called immediately because he knew of the dangers posed by mold.  He was concerned for his health and did not want the problem to become any worse than it already was.  Our crew was able to go to his home and evaluate the water damage the same day.  Once our estimator completed his inspection, he recommended we begin water damage restoration the very next day.  Our crew arrived with our SERVPRO representative, Christian Trejo, to start on the water damage restoration in the kitchen. 

Christian communicated all of the steps of our water removal services to the customer to make sure he was aware of everything going on in his home.  He was very happy with Christian’s openness and attention to detail.  The customer had some concerns about the damage resulting in the loss of cabinetry and other structures in the kitchen, but our professional and skilled crew was able to complete the entire water damage restoration without having to remove the cabinets, countertops, or any other valuable structures that would have cost the customer a fortune to replace.  He was thrilled with our water removal services and our willingness to do anything we could to save him money and still have the job done right.  We were very pleased to leave the customer in a healthy, mold free environment.

Water Removal Services in a Yorba Linda Home

10/9/2014 (Permalink)

When a Yorba Linda homeowner was out by his washing machine, he noticed there seemed to be a wet spot on the wall behind the machine.  He pulled the washing machine away from the wall for further investigation and immediately noticed a musty smell and saw visible mold growing on the water-damaged spot.  The customer was aware of the major health concerns posed by mold and became concerned for the health of his children.  He knew the water damage needed remediation as soon as possible to eliminate the threat of the mold. 

The customer wanted to find the best company to perform water removal services.  He conducted a Google search and discovered that the heroes of SERVPRO of Yorba Linda/Brea were the best, most reliable company to call.  He called us in the late morning hours and we sent our trusted SERVPRO representative, Jonathan Arcila, to the home within a few hours.  Jonathan examined the water damage present on the wall behind the washer and noticed that the water damage had spread to the bathroom on the other side of the laundry room.  After a full inspection, we began our water removal services the very next day. 

Our crew began to fully dry out the water damage, and we installed air purifiers to rid the home of any mold spores that could be circulating.  Jonathan was sure to keep the homeowner in the loop with what was going on inside of his home to put him at ease.  The customer was very concerned about the mold in the laundry room, and we made sure he knew all of the professional and precautionary steps we were taking to ensure his home would soon be mold free. He was very happy with our water removal services, our quick turnaround time, and Jonathan’s excellent communication skills.  The customer was thrilled to get back into his safe and healthy home and felt completely confident in the work SERVPRO of Yorba Linda/Brea had performed in his home. 

Water Restoration is Needed in a Brea, CA Home

10/3/2014 (Permalink)

Water Restoration is Needed in a Brea, CA Home

A few months ago, a Brea homeowner had a leaky toilet repaired in his upstairs bathroom. Though he took care of the problem immediately, he was all of a sudden noticing a water spot on the ceiling in his downstairs bathroom.  Concerned about whether the damage was caused by the previous leak or a new one, he called a plumber to look at the toilet.  The plumber determined that the toilet was leaking again, and he fixed the leak.  He then recommended that the homeowner call SERVPRO of Yorba Linda/Brea to assess the water damage and check for mold. 

The customer contacted us about our water removal services and wanted someone to come out as soon as possible to make sure that any mold issue could be taken care of quickly.  He was aware of the health hazards that mold posed and wanted to be sure that he was not living in an unhealthy environment.  We sent our SERVPRO representative, Jonathan Arcila, to assess the damage at the home the very same day.  Following his inspection, he was pleased to inform the customer that there was no mold present and only water restoration would be required.  He explained all of our water removal services to the customer to keep him in the loop about what we would be doing in his home. 

Because the home only required water restoration, we were able to complete the process with just a few days.  We ensured that the affected area was completely dry to prevent any further damage and to keep mold from beginning to grow.  Our quick response and professional water removal services were greatly appreciated by the customer.  He was happy with our work and glad to have his home back to its undamaged condition.  

Water Removal Services are Required in a Yorba Linda Home

10/3/2014 (Permalink)

Water Removal Services are Required in a Yorba Linda Home

When a Yorba Linda home owner walked into her living room one afternoon, she noticed what looked like a water spot under one of her windows.  She was confused because there was no nearby water supply by the window, so she was unsure of how damage could have occurred there.  Not knowing what the problem was, she decided to call the heroes at SERVPRO of Yorba Linda/Brea to come and investigate to determine if water damage restoration was needed. 

SERVPRO representative, Chris Trejo, went to the home to look at the issue for the customer.  He noticed that the window was improperly sealed, and water had been leaking into the wall every time the customer’s sprinklers came on.  The customer was very surprised and became very nervous that mold could be growing because it was possible that water had been leaking in for months without her noticing.  Our technicians were able to ease her worries by explaining the water damage restoration process to her in great detail.  She was kept informed of what was going on in her home and assured that all water and mold would be removed. 

To enable her family to continue going about their everyday lives, we blocked off only the areas of the home that needed to be worked on.  The family was able to fully access all other areas of the home.  A commercial air scrubber was set up and used to purify the air of all mold spores that are a major health hazard.  We also provided superior water removal services to ensure that all affected areas were completely dry to prevent any further mold growth.  It took just under a week to complete the entire water damage restoration and return the customer’s home to a safe, mold-free environment.  The customer was so happy to be once again living in a healthy home and could not have been more pleased with our water removal services.  Before leaving, we advised her to have the window resealed and to adjust the sprinklers to prevent any other water damage from occurring in the future.  

Brea Business Requires Water Removal Services

10/3/2014 (Permalink)

Brea Business Requires Water Removal Services

A Brea business owner became concerned when she noticed a water spot on the wall in the women’s bathroom.  The water damage looked as though it was causing some problems so she decided to investigate further.  Upon inspection, she realized that the water damage had spread to the other side of the wall in the men’s bathroom as well.  Damage like this convinced the owner she needed a professional water removal service company to take a look at the issue. 

After a quick Google search, she determined that SERVPRO of Yorba Linda/Brea was the best company for the job.  She called them immediately because she was worried that the water damage was even more extensive than she could see, and she was concerned about the possibility of mold growth.  Following her call, we sent SERVPRO representative, Jonathan Arcila, to take a look at the site that very same day.  When he arrived, he was able to determine that a leaky toilet was the cause of the water damage.  It was clear that the damage was, indeed, extensive, but nothing that SERVPRO of Yorba Linda/Brea couldn’t handle!  Our crew arrived the next day to begin water removal services. 

Once the drywall was removed for drying purposes, it was confirmed that mold had begun to grow in the wall.  Mold growth is a health risk that needs to be address right away.  This was especially true for our customer who was concerned for the health of her employees that worked in the building.  To make the building safe once again, we used a commercial air scrubber to remove any toxins and mold spores from the air.  We also performed our quality water removal services to ensure that everything was dry to prevent further water damage and mold growth.  Our customer was thrilled with our professional work and timely execution.  She was happy to be able to have her employees enter a safe and healthy working environment once again.

Pipe Leak Causes Water Damage in a Yorba Linda, CA Home

9/16/2014 (Permalink)

Pipe Leak Causes Water Damage in a Yorba Linda, CA Home

A customer in Yorba Linda, CA had an emergency situation where an exterior pipe leak caused flooding in his dining room.  The flooding occurred late in the evening and the customer was thrilled that SERVPRO of Yorba Linda/Brea could come to the rescue.  We arrived at his home within an hour of his phone call even though he had called after 5pm.  

When we arrived, we discovered that the leak had originated outside.  Water had seeped into the home and flooded the dining room where the customer had a counter with cabinets and a granite countertop.  He was concerned that the counter could be ruined by water damage.  We immediately contained the affected area to keep the water from spreading any further and causing any more damage.  Drying equipment was set up and the contained area of the home was isolated to speed up the drying time and maximize efficiency.  In addition, we set to work removing only the affected drywall and insulation so that we did not have to remove the entire counter.  The customer was very pleased with this because it saved him repair or replacement costs and time that it would have taken to repair the counter.  

Our Crew Chief, Waldo Roman, assisted this customer in giving him an estimate and thoroughly explaining the process for the water restoration in the home.  The customer was thrilled with Waldo’s expertise and willingness to help him understand the process that was occurring in his home.  Specifically, the customer appreciated SERVPRO of Yorba Linda/Brea’s ability to stick to a schedule.  We gave the customer a finish date and we were able to keep it.  Overall, the customer couldn’t have been happier with our work and stated, “Waldo was very professional, and did a very good job.  Thanks!”

Slab Leak Causes Water Damage in a Yorba Linda, CA Home

9/16/2014 (Permalink)

Slab Leak Causes Water Damage in a Yorba Linda, CA Home

SERVPRO of Yorba Linda/Brea responded to a call from a customer who had an unfortunate slab leak at his home.  Not wanting to make the customer wait to have the damage assessed, our heroes were on the scene within the same hour of the phone call, even though it was in the evening hours.  We understand that events like these often happen at the most inconvenient times, which is why our water damage heroes are available nights and weekends.

When we arrived at the property, we discovered water damage from the leak in the closet, the garage, the dining room, and the utility room.  All of these areas had damaged drywall that needed to be attended to immediately.  The trouble with leaks is that they can often lead to mold.  Mold can be extremely hazardous to your health, making it important to clean up any areas that enable its growth.  Wet drywall is a perfect place for mold to start growing.  To prevent mold from growing in this home, our team arrived ready to begin the restoration the very next morning.  Our crew built drying chambers to begin removing the water from the walls and isolated the affected areas to keep anything from spreading to the rest of the home.  Thankfully, we were able to completely dry all of the walls without having to remove any of the drywall.



The customer was extremely grateful for our professional and speedy work.  He was also appreciative that our crew was able to explain to him the entire process of the water restoration so that he knew everything that needed to take place to return his home to normal.  The SERVPRO of Yorba Linda/Brea crew came to the rescue for this homeowner who was originally afraid that we would not be able to complete the project in time for him to leave on a business trip he had planned after the holiday weekend.  But, we provide all of our customers with excellent customer service, and we were able to have the project completed in time for him to go on his business trip.  Our excellent crew chief, Cesar Arcila, went out of his way to schedule an appointment over the holiday weekend to finalize the project, ensuring it would be done on time.  The customer was ecstatic that we were willing to work with his schedule and provide superior water damage restoration to give him peace of mind that everything would be fixed and in great condition once we were done.     

A Leaky Refrigerator Water Line Causes Water Damage in a Yorba Linda, CA Home

9/16/2014 (Permalink)

A Leaky Refrigerator Water Line Causes Water Damage in a Yorba Linda, CA Home

Our valued customer was referred to SERVPRO of Yorba Linda/Brea for our excellent and professional work.  The customer had flooding in her kitchen near her refrigerator and needed someone to come and take a look to assess the problem.  Another concern she had was the presence of a musty smell.  Our crew consists of water damage and mold removal heroes whose main concern is making your home a healthy place to live.

The musty odor the customer smelled was a good sign that mold could be present in her home.  Mold is particularly dangerous to inhale and can cause numerous health issues.  Ensuring the complete removal of mold spores from your home is essential to your health.  When we arrived to inspect her home, she showed us a puddle of water near the refrigerator.  Our Production Manager, Jonathan Arcila, inspected the area and discovered her refrigerator water line had been leaking.  The water had seeped up the walls and caused damage to her kitchen cabinets and shared walls in the kitchen and bathroom.  The SERVPRO of Yorba Linda/Brea crew began to ventilate the damaged area with access holes to avoid complete removal of the drywall.  We also placed zippers in the drying chamber to enable the customer access to her kitchen during our drying process.  She was extremely grateful for this because she did not have a car and needed access to her kitchen to cook her meals.  

The entire drying process did not take very long, and soon the customer had her home in its normal and safe condition once again.  Our water damage expertise and experience allows us to complete our projects with efficiency and precision.  When the project was complete our valued customer stated, “Everyone was great, very nice, very helpful, and sweet.”  She was happy to have peace of mind in her home, no longer worrying about mold or water damage.

A Copper Pipe Leak Causes Damage in a Brea, CA Home

8/14/2014 (Permalink)

A Brea homeowner was troubled by a copper pipe that had begun leaking behind her shower, which resulted in subsequent flooding and damage to not only her bathroom, but also to her dining room. When she realized the extent of the leak, she became concerned about the possibility of mold growing in her home. She wanted to have the damage assessed by a professional immediately before the problem had a chance to begin or get worse, so she called SERVPRO of Yorba Linda/Brea.

We understand the importance of acting immediately in these situations, within an hour of her phone call, we were able to send an estimator to assess the water damage to her home. We were able to determine damage occurred to her wood flooring in the dining room and the tile in the bathroom. Thanks to her quick response to the leak, our crew was able to completely dry both her wood flooring and the tile without having to remove the flooring.     

The customer expressed how courteous our staff was when they arrived at her home and throughout the time they were there for the restoration process. She was grateful that our knowledgeable crew was able to explain the steps and process for repairing the damage caused by the flooding. We were able to quickly dry the flooring, which in turn helped prevent the growth of mold and kept the customer and her home safe. She was happy to know we were on her side while assisting her with the water damage.

The devastation of a leak and flooding in your home is hard enough to deal with, which is why at SERVPRO of Yorba Linda/Brea, we do everything we can to make you feel at ease and restore your home to its pre-flood state as quickly as possible.

Flood in Brea home from a neighboring unit

8/14/2014 (Permalink)

Having a leak that causes flooding and damage is always unfortunate, but even more so when the leak is from a neighboring unit. In our Brea client’s case, her neighbor had a slab leak that caused flooding in several adjacent units, including our client’s. The flooding from the leak caused damage to her hallway flooring and walls, family room walls, bathroom flooring and walls, and her closet flooring and walls. The extensive damage needed to be handled promptly, professionally, and efficiently.

She found SERVPRO of Yorba Linda/Brea and called us to come out and provide water damage restoration in her home. When she called, we sent Crew Chief, Cesar Arcila, to assist her. She was very happy with Cesar’s professionalism and patience throughout the entire restoration process. He was able to explain everything his crew was going to do to dry out the water and made sure she understood and was comfortable with all work to be performed before he and his crew began. She was thankful for a Crew Chief like Cesar to be running the flood damage restoration in her home.  

The SERVPRO of Yorba Linda/Brea crew removed all of the affected materials for her so that she did not have to worry about the occurrence of any secondary damages or mold growth that might happen after the leak had caused flooding. Her home was dried quickly and safely so the danger of mold growth was eliminated and the structure was completely dry. This ensured that the home would be ready for any contractor repairs that would need to be performed. Our client was thankful for the hard work and expertise of the SERVPRO of Yorba Linda/Brea crew.

Supply Line Floods a Crawlspace in Brea

8/14/2014 (Permalink)

When a leak in your home is discovered, it is important to immediately repair any and all damages caused. This is why SERVPRO of Yorba Linda/Brea is available on nights and weekends. Recently, a customer discovered a leaky supply line in his home that led to the flooding of his crawlspace. The crawlspace was flooded with standing water that needed to be removed as quickly as possible to avoid the occurrence of mold. Understanding the customer’s concern and the dangers of leaving standing water in a crawlspace, we arrived at the customer’s home at 8:00 PM.  

A plumber was onsite as well, but in order for him to repair the leak, he was relying on the experience of SERVPRO to remove the standing water from the flooded crawlspace. Without our help, he would have been unable to get to the portion of the line that needed to be repaired. To remove the water and dry out the crawlspace, we placed specialty-drying equipment underneath the crawlspace. We utilized an Electric Thermal Exchanger, a specialty-heating unit that had ducting running throughout that allowed it to distribute the hot air. Doing this allowed the crawlspace to dry even quicker and restore his home to pre-flood condition timely.

A daily moisture content evaluation was performed on a daily basis in order to ensure drying was progressing as expected. The customer was extremely pleased when our technicians arrived on-time or early for the daily appointments. SERVPRO of Yorba Linda/Brea respects our customer’s time and does not want to keep them waiting. We will always be there when we say we will. Our customer was content with the services and successful completion of the project.   

Toilet Leak Leads to Flooding in Brea, CA

8/7/2014 (Permalink)

When a toilet leaks, the flood damage can be severe.  One of the most dangerous aspects of a flood in your home is the potential for the occurrence of mold.  Recently, a customer in Brea, CA had a toilet leak that led to the flooding of her bathroom.  It caused damage not only in the bathroom, but in a nearby closet as well.  She first called a plumber, who discovered a musty smell and visible mold caused by the leak.  At this point, it was necessary to contact a company like SERVPRO of Yorba Linda/Brea, a cleanup and restoration company, to remove the mold caused by the flood.  

This particular customer contacted a few companies for an estimate and was disappointed in their services when they came to her home.  She took to the Internet to find another company to come and give her an estimate, and this time she found SERVPRO of Yorba Linda/Brea.  She was impressed by how professional our website was and decided to have us come to her home.  We sent Chris, a SERVPRO of Yorba Linda/Brea estimator, to assess the flood damage in her home.  The customer was thrilled with Chris’s professionalism and knowledge of leaks, flooding, and mold damage.

Mold can cause severe damage to your property, but it is also a danger to your health.  The presence of mold can aggravate allergies, cause breathing problems, and bring about skin and eye irritations.  It is especially hazardous to the elderly and young children as they are susceptible to mold exposure.  With this in mind, it is particularly responsible to call a professional restoration and mold remediation company like SERVPRO of Yorba Linda/Brea.  This customer did the right thing in calling to have someone look into the mold caused by the flooding that left her carpeting and its underlying padding wet in her closet (a perfect breeding ground for mold).  

Chris was able to provide the customer with an itemized estimate that left her feeling comfortable with what exactly needed to be done to her home and how SERVPRO of Yorba Linda/Brea was going to do it for her.  The leak that led to the flooding of her bathroom and closet was a potentially dangerous one, but we assured her that her home would be taken care of and remain mold free.

Copper Pipe Floods a Brea Building

8/7/2014 (Permalink)

There are times when a leak goes unnoticed, slowly causing damage as it drips out water. But other times, a leak can cause rapid flooding and an emergency situation.  Over the weekend, a commercial property owner in Brea, CA urgently called SERVPRO of Yorba Linda/Brea, a flood restoration company, with an emergency water damage situation.  A leak in a copper pipe had quickly flooded the business, causing damage to the lobby, multiple offices, a hallway, and two of their bathrooms.  While many companies would be unavailable on a Saturday, SERVPRO of Yorba Linda/Brea responded promptly to this customer’s urgent need.  A crew was quickly mobilized to the building and worked tirelessly throughout the weekend to soak up the mess that the flood left behind. 

In this situation, it was important for the damage to be taken care of immediately due to the potential for mold growth.  This property owner needed to protect his property and the people who do business there.  The goal of the restoration performed by SERVPRO of Yorba Linda/Brea was to be sure that the customer could resume normal business on Monday—as though the water damage had never even occurred.

When the cleanup was complete, the customer was extremely impressed with the timeliness and superior work performed by our crew.  It does not matter if a leak causes flooding on a Wednesday or a Saturday; SERVPRO of Yorba Linda/Brea will respond after hours or on weekends to show our customers that they and their property are a priority.  We want customers to feel at ease knowing their property will be returned to its pre-damaged state in a short amount of time.  This property owner was assured of these values and commitments and was saved by a few of SERVPRO of Yorba Linda/Brea’s “heroes” who offered a quick response with quality workmanship.  This customer also commended our crew on their excellent communication throughout the flood remediation process.   

Flood in Brea from a Filter Line Leak

8/7/2014 (Permalink)

When a leak damages your home, the money needed to undo the damage piles up—and very quickly. This is what a resident of Brea faced when a filter line leaked under his kitchen sink.  The leak caused flooding that damaged area rugs in the kitchen, flooded the kitchen tile, and warped the cabinetry.  

In order to allow the walls behind the cabinets to fully dry to prevent the growth of unhealthy mold, the cabinet platform underneath the kitchen sink needed to be removed.  SERVPRO, a flood restoration company, understands that restoration projects like these can get expensive.  This is why we did everything we could to salvage everything we possibly could.  For example, when removing the cabinet platform, the SERVPRO of Yorba Linda/Brea crew suspended the granite countertop with support beams in order for it to be re-usable for the new cabinetry, thus saving the customer thousands of dollars. We were certain all areas reached moisture-drying standards before removing drying equipment.  In doing this, we prohibited the growth of mold that could have caused more damage to the property and required even more repairs and a greater expense to the customer. 

These savings coupled with the superior customer service offered by the Crew Chief, Waldo Roman, left the customer extremely happy with his experience with SERVPRO of Yorba Linda/Brea.  The customer appreciated Waldo’s knowledge of leaks, flooding, and restoration and his willingness to discuss the process of all work being performed before the crew began working.  SERVPRO of Yorba Linda/Brea wants customers to be aware of everything that is going on in their home and to not have any “surprises” when it comes to the work performed or the cost involved.  Waldo was open and honest with the customer, allowing him to feel at ease throughout the cleanup of the flooding in his kitchen. 

A/C Leak in Yorba Linda, CA Home

7/31/2014 (Permalink)

It’s a sweltering summer in Orange County and most people are cranking up their AC.  Recently, a homeowner in Yorba Linda contacted SERVPRO of Yorba Linda/Brea, a flood damage restoration company, because an A/C leak had caused a large puddle of water on his carpet and spots on the drywall in his family room. A flooding A/C unit can be frustrating, a nuisance, and lead to costly property damage repairs.  

Typically you’re A/C unit relies on the air wafting through your home.  It takes your air, dehumidifies it, and turns it into water. Water should go out of the A/C through a piping system. However, you may have a clogged drain line. When this happens water isn’t able to properly flow through the drain and a substance made of water and other particles builds up and clogs your drain.

Another problem may be an issue with the evaporator coil, known as the “A” coil. The A coil is a metal tube that gets cold when your A/C is off. Sometimes the A coil does not maintain a cool temperature. In addition, water might not be running off of it and into a small pan in the internal structure of your A/C like it should.  If any part of the unit gets cracked or rusted then the cooling process can be thrown off.

Whatever the case was, our client in Yorba Linda wanted the flood damage fixed immediately.  If you want to prevent this sort of thing from happening to you, we recommend that you check your A coil regularly and pour a cup of bleach down the drain every couple of months to prevent the buildup of residue.

After a flooding disaster, water damage is inevitable, but SERVPRO of Yorba Linda/Brea specializes in safely removing, transporting, and disposing excess water. Leave the messy, time-consuming, and costly venture to the expert technicians that specialize in flood damage repair in Yorba Linda.

Kitchen Sink Leak in Brea, CA Home

7/31/2014 (Permalink)

Have you ever noticed a puddle of water under your kitchen sink? If there is a leak in the pipe under your kitchen sink you have an alarming situation on your hands. Recently, a homeowner in Brea contacted SERVPRO of Yorba Linda/Brea, a flood damage restoration company, because he noticed an unpleasant odor coming from his cabinets. It turns out the disturbing smell was mold and there was severe flood damage under his kitchen sink. 

Kitchen sink pipes are commonly made of brass and can rot quickly. Once water trickles down the basket strainer (at the bottom of the sink), it can easily seep out if the connecting pipes are worn or not assembled properly. When that happens water sprays everywhere, which can lead to de-laminating of plywood and nasty water spots. The biggest concern, of course, is that this excess water can lead to mold growth. According to the Environmental Protection Agency, “When excessive moisture or water accumulates indoors, mold growth will often occur, particularly if the moisture problem remains undiscovered or un-addressed. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.”  At SERVPRO of Yorba Linda/Brea, we are just as committed to the health of your family as you are, so we are determined to provide restoration services that are affordable and timely.

If you notice your kitchen sink leaking, the first thing you want to do is determine where the leak is taking place. Pay attention to the passageway between the sink and the garbage disposal. Oftentimes the gasket simply needs to be tightened so that water does not seep out. 

At SERVPRO of Yorba Linda/Brea, we want to ensure that our customers are completely satisfied.  With the worried homeowner in Brea we were able to provide a free inspection and give him a competitive quote for flood damage restoration services. Once we were hired for the job, SERVPRO of Yorba Linda/Brea water and mold experts successfully restored the home to a habitable environment.

Furnace Leak floods Brea, CA Home

7/31/2014 (Permalink)

Your furnace is an essential home appliance, however, you don’t need it to be the cause of a home flood. If your home floods due to a leaking furnace, it can be one of the most aggravating and destructive home disasters. A resident of Brea recently contacted SERVPRO of Yorba Linda/Brea, a flood damage restoration company, because she came home to a leaking furnace for the second time in six months. Furnace leaks are alarming because literally gallons of water spill onto your floor, which can cause permanent damage to the flooring in addition to frightening health concerns.

The homeowner in Brea contacted SERVPRO of Yorba Linda/Brea because she noticed her leaky furnace caused drywall damage to her downstairs living room ceiling. This is not surprising as high efficiency furnaces often have a damp exhaust, which produces condensation. The effects of leaking can cause damage such as water spots, rusting of steel, and de-laminating of materials such as plywood. Other homeowners have complained that their flooding furnace caused carpet that was soaked with mildew and water damage to baseboards with several inches of mildew climbing up the wood. These unexpected flooding disasters can be absolute nightmares to fix. Once mold sets in, a minor furnace leak has the potential to not only create a health hazard to the occupants, but also a costly and inopportune repair.

At SERVPRO of Yorba Linda/Brea, we want to help you avoid a potential flood damage disaster, so we are big on prevention! We encourage you to check the valve and temperature of your furnace every six months. During the summer time, many people use their air conditioning unit. However, if your unit shares an internal drain with your furnace you may end up with a drain system plug. That can cause water to back up in your furnace. You also want to check for leaks! Even small leaks can lead to mold growth and damage the internal structure of your home.

If you find yourself in need of flooding assistance, call SERVPRO of Yorba Linda/Brea. We specialize in flood damage restoration. We have the tools and machines necessary to dry out your home quickly and completely, while still ensuring your complete satisfaction.

Leak in Washing Machine Water Hose Causes Flood in Brea, CA Home

7/22/2014 (Permalink)

With hectic schedules and other responsibilities outside of the home, few residents have time to check that their washing machine is working properly before they throw in a load of clothes.  However, if your washing machine is over ten years old or has given you any reason to question its ability in the past, it’s better to be safe than sorry. In addition to being a pesky nuisance, a leaking washing machine can also drain your wallet! Recently a family in Brea was devastated to find their home flooded due to a leaking washing machine water hose.  Thankfully the experienced technicians at SERVPRO of Yorba Linda/Brea, who specialize in flood damage repair, were able to put together a customized package that restored the family’s home.

“What’s wrong with a little water on my carpet from a water accident?” you may ask. The problem is that once your carpet has been flooded you are putting the health of your whole family in jeopardy.  Carpeting is a breeding ground for mold growth. According to the International Association of Certified Home Inspectors, “At especially high risk for mold growth are carpeting located below ground level in basements, carpet in commonly moist or damp climates, and carpet that has been wet for any period of time.” Some people have terrible reactions to mold and will suffer from nasal stuffiness, eye irritation, wheezing, and pesky skin irritation when they come into contact with mold.

In addition to the health concerns when your home floods, a water damage catastrophe can also cause structural damage to the frame of your home and ruin your furniture. Customers often complain that the leaks from the washing machine will flood the entire laundry room.  This is a nuisance because the varnish on the cabinets or shelves is completely ruined.

If you are suffering from flood damage in Yorba Linda or Brea call SERVPRO of Yorba Linda/Brea to help alleviate your stress and get your home back in good shape! Our goal is to make it seem just like the flood never happened in the first place. 

Slow Leak in a Family Room: Copper Pipe Floods Yorba Linda, CA Home

7/22/2014 (Permalink)

Many homeowners praise the benefits of copper piping throughout their home. Some people prefer the bronze tone while others dote over the uniqueness of copper kitchen backsplashes. What really matters is that your copper pipes are secure. Copper pipes are primarily used to supply hot and cold tap water and as a refrigerant line in HVAC systems. Unfortunately, a local family in Yorba Linda experienced a flood due to malfunctioning copper tubing.

The family called SERVPRO of Yorba Linda/Brea because we specialize in flood damage repair. They were distraught because their family room walls were streaked and damaged due to the unexpected water damage from the burst copper piping. Whether it was because a soldered connection was not torched properly or the pipes were not aligned together correctly, this family suffered from unwanted water damage that threatened to drain their wallets and take away their summer sanity. Thankfully the team at SERVPRO of Yorba Linda/Brea has experience working with other homeowners that have faced similar types of flood damage.

One of the most alarming effects of flooding is that the water damage always adversely affects the flooring!  Once an abundance of water hits hardwood floors and stays there, the floor can become warped, cupped, and discolored. If standing water is on the floor for more than 24 hours, two new problems immediately crop up: permanent structural damage and mold growth. According to the United States Environmental Protection Agency, “Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.”

After a flood, let SERVPRO of Yorba Linda/Brea alleviate all your worries and clean up the water so that you can avoid any further complications or expenses, such as mold damage or mold remediation. 

Fire Sprinkler Flooded Home in Yorba Linda, CA

7/22/2014 (Permalink)

According to the Fires Sprinkler Initiative, homes with fire sprinklers installed are 80 percent more likely to avoid fatalities in the event of a fireHowever, many homeowners do not take care of routine maintenance on their fire sprinklers, which can lead to nasty—and surprising—flooding in the home. A family in Yorba Linda experienced this a few weeks ago when a room in their home flooded because the fire sprinklers meant to protect them broke and went berserk—spraying the bedroom with water.  As Orange County residents we are already busy enough—who wants to deal with a flood damage crisis?

The experienced technicians at SERVPRO of Yorba Linda/Brea know that you just want your home back. Our professionals have worked with countless flood damage emergencies in Orange County. We use  our state of the art equipment to handle the most challenging water damage and removal situations and are available around-the-clock.

The problem with home floods is that the water damage can adversely affect your carpet. Within 24 hours of your carpet getting wet, your flooring may produce a disgusting odor, which means that mold growth is most likely in progress. If you want your carpet to be saved, we advise that under no circumstances do you allow standing water for any length of time. It is critical that you call in a team that will extract water from the top and bottom surfaces of the carpet and suck out all excess water from the padding. You also need to make sure that the floor underneath is cleaned and completely dried. It usually takes a few weeks to notice discolored patches on your damp carpet, but by that time it is too late.

After a flooding disaster, water damage is inevitable but SERVPRO of Yorba Linda/Brea specializes in safely eliminating, transporting, and disposing of excess water. Leave the messy, time-consuming, and sometimes overwhelming job of water extraction and clean up to the experts at SERVPRO of Yorba Linda/Brea. 

SERVPRO of Yorba Linda/Brea – Refrigerator Flood in Local Brea Home

7/15/2014 (Permalink)

Nobody wants to wake up to a house flood.  It’s hard enough to keep up with basic expenses like mortgages and car payments without throwing in any unexpected bills. However, SERVPRO of Yorba Linda/Brea has had many clients that have woken up to flooding in their kitchen because the icemaker on their refrigerator burst or malfunctioned.

We had one homeowner who, just after settling into bed for the evening, heard weird noises coming from the kitchen. When he got up to investigate, there was water flooding out of his refrigerator! Disasters like this happen quickly and sometimes without warning; nevertheless, we still suggest you keep up with routine maintenance on your appliances.

Of course when incidents like this happen your whole kitchen suffers from the flood damage. Although standing water may seem easy to clean up, it is actually a serious task. Our experienced technicians have experience with these sorts of incidents all the time.  We know that you’ve got to make sure the water is extracted properly so that it doesn’t seep under the flooring and ruin the underlayment of your kitchen floor. The last thing you want is for a burst fridge pipe to lead to collapsing floorboards. It may be farfetched, but buckling floorboards happen because the flooded underlayment can loosen the tile or linoleum in your kitchen. Over time this really becomes a problem because the structure of your home can be permanently damaged, which eventually leads to costly repairs.

SERVPRO of Yorba Linda/Brea customers have been extremely perturbed with the negative effect water damage has had on hardwood floors. The problem is that after a kitchen flood wood flooring responds slowly to moisture. Therefore it’s really important that as soon as you notice warped, cupped, or discolored wood you alert a professional at once.  Contact SERVPRO of Yorba Linda/Brea, who has a talented team of technicians that are willing and ready to help you in your time of need. 

SERVPRO of Yorba Linda/Brea - Bathroom Supply Line Leak Floods Brea Home

7/14/2014 (Permalink)

Recently SERVPRO of Yorba Linda/Brea received a call from a distressed client: due to a nasty leak in the bathroom supply line, a flood was threatening her Brea home.  The bathroom toilet hose—a water supply tube—burst unexpectedly. Burst supply lines are always alarming because they can lead to thousands of dollars in damage to your floors, drywall, ceilings and walls. Fortunately, the experienced team of technicians at SERVPRO of Yorba Linda/Brea has years of experience working with clients who are recovering from flood or water damage.  

You also need to be very aware of what type of water has flooded your home. Some water is very unsanitary. If it is from your dishwater, your toilet when waste is present, a punctured waterbed or any other questionable source, you have to be even more careful.

One of the most concerning aspect of floods in your bathroom, bedroom, kitchen or any other part of the house is the terrible affect flooding has on your carpet. Once carpet has been flooded it is crucial that the water extraction process is performed immediately or else you risk living in an environment that is considered unsanitary. If water is not removed, various types of bacteria and fungi may start to grow, which can be detrimental to your health. You need to use a potent disinfectant and extract the water yourself, which is overwhelming and time-consuming—or you can just call us and we’ll take care of it for you without all the stress. When you call SERVPRO of Yorba Linda/Brea, you can rest easy knowing that we’ll do the job right.

No matter what sort of water damage repair you may need, SERVPRO of Yorba Linda/Brea has a talented team of technicians that can reconnect burst pipes, clean up flood damage, and make sure your house doesn’t have so much as a drip of water left when we’re through. 

SERVPRO of Yorba Linda/Brea - A/C Unit causes flood in Brea home

7/14/2014 (Permalink)

It’s been hot lately and it seems like residents of Yorba Linda and Brea are either at the beach or at home. And if they choose to stay home, the AC is blasting! With the sweltering heat, an AC unit is a necessary appliance, but some homeowners have complained that their much-needed AC unit has been a nuisance because it has caused water damage on the ceiling or wall. When an AC unit is working properly it uses gallons of water. When there is a glitch in the water production and the unit produces more water than the AC drain can handle, the result can be terrible.

Sometimes the AC units are located in the attic, but even then, water damage and flooding from the unit can affect the drywall and wood paneling in the attic. It really doesn’t really matter where the water damage takes place; water damage is always an unanticipated burden. At SERVPRO of Yorba Linda/Brea, a home restoration company that serves the communities of Yorba Linda and Brea, we are committed to restoring your home as soon as possible after any sort of flood damage or water damage has occurred.

In addition to damaging the drywall, a leaking AC unit can also damage the following:

  • Wallpaper. One of the most alarming things about AC water damage is that the dripping water can really affect the wallpaper or paint in your room.  Anytime there is a buildup of condensation wallpaper rips, bubbles, and tears. Homeowners complain that if they don’t fix the damaged wallpaper right away then they may have to fix the entire piece of wall covering which can be even more frustrating. 
  • Carpet. The other issue is the carpet! We all know carpet is expensive to replace, but water damage can create stained, smelly carpet if you do not extract the water properly.  This can lead to costly repairs because once the mold or mildew sets into one area of the carpet, it can continue to spread throughout your home. 
  • Crown molding and baseboards. If your AC unit is leaking or has even caused flooding in your home, then your crown molding and baseboards can start to detach. We know that these are expensive upgrades that you added to your home to make it aesthetically pleasing, modern, and to give it more value. Don’t let a leaky AC unit ruin them!

At SEVPRO of Yorba Linda/Brea, our experienced technicians can remove water with water extraction vacuums in order to reduce the humidity levels. You want to get this process started before hazardous fungi and bacteria proliferate and your flooding and water damage problems become mold problems. 

What is mold?

7/7/2014 (Permalink)

Mold is a fungus that reproduces by spreading tiny spores everywhere. Each and every day, there are millions upon millions of mold spores just drifting through the air, both indoors and outdoors. However, when mold finds moisture indoors it clings to the surface of the damp object or structure and begins increasing and digesting whatever it latches on to in order to survive.  SERVPRO Brea/Yorba Linda, a home restoration company that focuses on mold damage remediation in the cities of Brea and Yorba Linda, knows that excessive mold can be a potential threat to the health and well being of your family. Therefore, our experienced technicians conduct mold removal and mold remediation assessments to determine if the presence of mold is a hazard.

According the U.S. Environmental Protection Agency, “Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.”  The negative effects of mold are even greater for the elderly, young children, and those with sensitive respiratory systems. There is a lot of buzz recently amongst health enthusiasts about SBS (sick building syndrome). The U.S. Environmental Protection Agency stated that, “(SBS) is used to describe situations in which building occupants experience acute health and comfort effects that appear to be linked to time spent in a building.” SBS is alarming because homeowners complain of symptoms like unexplainable fatigue, nauseating headaches, eye, nose, or throat irritation, dry cough, dizziness and nausea, and sensitivity to odors. If a building is contaminated residents are at a much greater risk to contract an unwanted illness.

There are many reasons why your residence might be identified as an SBS property. A thorough investigation by a SERVPRO Brea/Yorba Linda technician is necessary to determine an official diagnosis. However, there are some telltale signs, such as mold around stagnant water, which can hint that the mold spores in your home are hazardous and you want to get your place checked out immediately.

If you have visible mold in your home, contact us at SERVPRO Brea/Yorba Linda today. Our technicians are friendly, well-trained, and able to determine the problem and course of action necessary to fix it. 

SERVPRO Brea/Yorba Linda: Your Local Water Damage Restoration Company

7/7/2014 (Permalink)

Water damage that is left untreated can be disastrous for both you and your home. At SERVPRO Brea/Yorba Linda, a home restoration company that specializes in water damage removal, we know that when water is not extracted from your home properly the extra moisture triggers destructive processes such as rusting of steel, rotting of wood, and delaminating of wood panels. Even unnoticeable water spots eventually will mar your wood surfaces and create long term effects that can damage the structure of your home.

After a water damage emergency the cleanup process is overwhelming and many homeowners would rather not think about it. “Out of sight, out of mind,” they reason. Or “I’ll just let my flooded basement dry on its own.” These rationalizations may sound fine, but unfortunately your home suffers the consequences. Untreated water damage can lead to major problems with the drywall and carpeting in your home.  Homeowners have reported that whole ceilings have crashed violently to the floor. The excess water from the water damage was heavy and the loss of structural integrity caused the drywall boards to pull away the toggles, which are the pieces that hold your home together.  

No one expects or prepares for a ceiling collapse, but if you don’t consult a water removal service it isn’t surprising when a disaster like this takes place.  One telltale sign to look out for is the small dimples that form as the drywall starts to droop. Before drywall falls it looks like an upside-down crater. If you see these signs you need to grab all valuables and furniture because the ceiling could collapse at any moment.

At SERVPRO Brea/Yorba Linda we are with you every step of the way. Why spend extra money on pesky water damage repairs that will come up if you do not consult a quality water restoration company immediately? Instead, contact SERVPRO Brea/Yorba Linda, who has a talented team of technicians that can reconnect burst pipes, or install the fixtures and appliances needed to prevent further damage.

SERVPRO Brea/Yorba Linda: Water Damage Repair in North Orange County

7/7/2014 (Permalink)

Typically, homeowners don’t anticipate or prepare for a flooding disaster in their home. It doesn’t matter if it’s a full septic tank that burst, leaking bathroom pipes, or drainage problems, house floods happen and they are always a pesky inconvenience.  Thankfully the technicians at SERVPRO Brea/Yorba Linda, a home restoration company that specializes in emergency flood services in Yorba Linda and Brea, have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property. Our technicians know that you just want your life back as soon as possible, so we are committed to a timely and quality recovery.

When SERVPRO Brea/Yorba Linda responds to your floodwater removal request we come prepared.  Our crew brings in moisture detectors, hygrometers, and other moisture saturation appliances. We are willing to go to great lengths to dry out your home and check to make sure the structure frame is also in tact. We use submersible and gas-powered pumps for continuous pumping of water, but we also use infrared cameras to identify those spots where water damage may be hard to recognize.

SERVPRO Brea/Yorba Linda is always here when you need us, but we want to share some tips with you on how you can prevent water damage from wreaking havoc on your residence.

  • Shut it down: Wherever the water is coming from—turn it off immediately! This seems pretty basic but many homeowners freak out over the damage and they forget to track the source.  You want to make sure the valve that you need to utilize is accessible whenever you need it. 
  • Drain your pipes:  Once the valve is off, start to drain whatever water remains. 

SERVPRO Brea/Yorba Linda is with you every step of the way. If you are in need of water damage services in Yorba Linda or Brea, SERVPRO Brea/Yorba Linda can help alleviate some of your stress. The goal of our dedicated technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

Water Damage in your Kitchen? Call SERVPRO Brea/Yorba Linda Today!

7/7/2014 (Permalink)

Anytime there is a disaster in the kitchen it can throw off the normal routine you and your family have established. At SERVPRO Brea/Yorba Linda, a home restoration company that specializes in floodwater removal in both Yorba Linda and Brea, we know that kitchen floods can be inconvenient and disastrous.  It doesn’t matter if you are ankle deep in water or you have threatening water spots from an unaddressed moisture problem, the experienced SERVPRO Brea/Yorba Linda technicians have a customized plan to restore your home so it looks like this catastrophe never even happened.

Kitchen floods are actually more common than people think. Flooding can occur for any number of reasons. Clients have called us because of leaky clogged sinks or leaky pipes. An improperly functioning dishwasher also creates chaos because water usually flows everywhere in the kitchen.   

Some people may wonder why after your kitchen floods you shouldn’t just allow the room to air dry on its own. While that may seem practical, a kitchen flood can actually cause severe damage to the appliances and fixtures in your kitchen and that will ultimately cost you more money. One homeowner lamented that water damage had destroyed the bottom of his cabinets, and even worse, the leak ran under the gorgeous hardwood floors around his sink creating damage to the internal structure.

The other thing that you don’t want to deal with is the presence of mold after a kitchen flood. According to the U.S. Environmental Protection Agency, “When excessive moisture or water accumulates indoors, mold growth will often occur, particularly if the moisture problem remains undiscovered or un-addressed.” The presence of excessive mold in your kitchen can lead to allergic reactions, asthma, and other respiratory complaints.

No matter what sort of water damage repair you may need, SERVPRO Brea/Yorba Linda has a talented team of technicians that can reconnect burst pipes or install the fixtures and appliances needed to prevent further damage.

SERVPRO Brea/Yorba Linda: Mold Removal Specialists

7/7/2014 (Permalink)

No one wants to live in fear that their health is constantly in jeopardy.  The last thing you want to be burdened with when you come home after a long day is that the indoor air quality in your home is actually making you sick! At SERVPRO Brea/Yorba Linda, a home restoration company that specializes in eradicating mold in Yorba Linda and Brea, we know that excessive mold can pose a health threat and can do severe damage to your property.

Mold is commonly found indoors and it can be a hazardous fungi when it grows on wood, paper, carpet, and foods that you consume. According to the Environmental Protection Agency, “When excessive moisture or water accumulates indoors, mold growth will often occur, particularly if the moisture problem remains undiscovered or un-addressed. Exposure to mold can trigger allergic reactions, asthma, and other respiratory complaints.” The elderly and young children are particularly susceptible.

Our SERVPRO Brea/Yorba Linda technicians come to your residence ready to engage in battle.  We have on our hazmat cleanup suits and gloves and we are ready to get rid of the presence of visible mold, strong odors, and investigate any moisture problems that could potentially lead to mold growth.

Many people think that they should just clean up the mold themselves. However, if you don’t consult a trained and fully certified mold remediation team, your stubborn mold may not be completely removed (even with bleach) and it is more likely to grow back. You have to be careful because oftentimes inadequate ventilation contributes to rapid mold growth. Mold flourishes in hidden crevices like the backside of dry wall, wallpaper or paneling, the topside of ceiling tiles, the underside of carpets and pads, etc.

If you are looking for mold damage repair in Brea or Yorba Linda, the SERVPRO Brea/Yorba Linda team focuses on timeliness and quality. Reclaim your health and let us serve you today!

Mold in the Kitchen? SERVPRO Brea/Yorba Linda can help!

7/7/2014 (Permalink)

No one wants what is supposed to be the most sanitary room in their home—the kitchen—to be a breeding ground for hazardous fungi. However, mold spores are not picky—they really don’t care if it’s wood, paper, carpet or food— they want to grow and digest anything and everything possible so that they can survive. Oftentimes everything they need to live is right in the kitchen. At SERVPRO Brea/Yorba Linda, a home restoration company that specializes in mold damage repair, we know that excessive mold can provoke a host of health problems. Some syndromes include nasal and sinus congestion, runny nose, eye irritation, sneezing fits, and respiratory problems as well as a host of other ailments.

Mold often thrives in the kitchen on cabinets, vanities, and crawlspaces.  Kitchen mold also typically invades sink piping and backsplashes. Controlling mold is all about controlling the moisture in your kitchen. According to the Florida Solar Energy Center, “There are 4 critical requirements for mold growth – available mold spores, available mold food, appropriate temperatures, and considerable moisture. The removal of any one of these items will prohibit mold growth.” Here are some tips on how to stop mold from growing in the kitchen.

  • Get rid of the Rugs: Rugs in the kitchen are not always a good idea because the fabric tends to absorb and hold moisture and bacteria. Mold loves to grow on damp, warm surfaces and depending on the color and texture of the rug you might not even notice it.
  • Check all nooks and crannies: Food easily gets trapped behind the cooking range. You need to make sure the ventilation in that area is sufficient. Make sure to thoroughly clean the floor and walls surrounding it as well.

If you are suffering from unwanted mold in Yorba Linda or Brea, SERVPRO Brea/Yorba Linda can help alleviate some of your stress. The goal of our dedicated technicians is to make sure you are comfortable in your home, and if you aren’t, then we aim to make the process as quick and painless as possible.

Ways to Prevent Commercial Water Damage

6/23/2014 (Permalink)

It doesn’t matter if a commercial building is flooded because of a leaky toilet or a sudden storm. When there is a major plumbing failure water damage can wreak havoc on a building. The experienced technicians at SERVPRO Brea/Yorba Linda, who specialize in flood damage services, are just as committed as you are to getting your building back up to par after commercial water damage losses. When a water damage disaster takes place there is standing water everywhere that can damage your carpet and flooring and cause structural damage.

Water damage is horrible on the frame of commercial buildings because it contributes to the delaminating of plywood and triggers rust. At SERVPRO Brea/Yorba Linda we have a plan to facilitate water extraction, activate drying, work on mold remediation, and deodorize your building. As soon as you call us we will concentrate on removing the water in order to prevent mold and mildew from growing and avoid as much structural damage as possible. The floodwater removal recovery process can be long and time consuming; however, there are some techniques you can put in place to contribute to the drying process.

  •  Check for structural damage:  The last thing you want is to enter into a building that is about to collapse because the frame has been altered due to the excess water.
  • Turn off all electricity:  Without proper reconditioning or replacement, electrical equipment that is exposed to water can be incredibly dangerous. If standing water has oil, chemicals, or sewage, the debris can easily affect the frame of the structure, and thus, the electrical components as well.
  • Prevent mold and bacteria:  Remove chairs, pillows, upholstered furniture, or curtains from the building so they can dry.

No matter what sort of water damage repair you may need, SERVPRO Brea/Yorba Linda has a talented team of technicians that can reconnect burst pipes, or install the fixtures and appliances needed to prevent further damage. Put us in your contact list in your phone so that you’re ready in the event of an emergency! Our phone number is: 714.701.0207.

Water Removal Services

6/16/2014 (Permalink)

It doesn’t matter if it was a clogged toilet, a kitchen pipe that burst or an overflowing washing machine that went berserk, the process of restoring your residence back to pre-loss condition after a water damage catastrophe can be overwhelming and costly. At SERVPRO our knowledgeable technicians use their years of experience, reliable restoration principles and water damage industry research to restore rotting wood, avoid steel from rusting, and prevent overall loss of property. Our team specializes in repairs and restoration. We know that your property will benefit from our water removal services because we make every effort to understand the details specific to your property and make sure that our services correspond with exactly what will benefit you best.

At SERVPRO, we have all of your bases covered. If you call us right away (within 48 hours) we even may be able to save the carpet! Our first step to restore your home is to quickly dry out the affected area. We use several techniques to complete the task.  We use high-powered humidifiers and structural drying equipment that will help with water extraction and also prevent mold and mildew.  We are just as committed to restoring your residence as you are but we do understand the value of prevention.  Here are some helpful hints to you won’t need water damage repair services at all!

  • Inspect gutters: Immediately following a heavy rain make sure gutters and downspouts are free of debris and leaves. Repair them if necessary.
  • Install a fan: Buy an exhaust fans for the bathrooms and kitchen to remove excess moisture.
  • Take care of your water heater: You can thank your water heater for the hot water in your bathroom or kitchen but you want to make sure that you flush the tank every six months to eliminate residue.

If you are in the Yorba Linda/Brea area and you need water damage restoration company SEVPRO welcomes the opportunity to serve you. 

Flood Damage Repair in Yorba Linda

5/23/2014 (Permalink)

Flooding is a disaster wherever it takes place, but it is extremely frustrating when it happens right inside your home or residence! No one wakes up and plans on walking down to their basement only to find their most precious valuables damaged or destroyed by water. Thankfully SERVPRO Brea/Yorba Linda specializes in floodwater damage services and our experienced technicians have the equipment and experience necessary to handle the most challenging water damage and removal situations. In addition, they are available 24/7—anytime disaster strikes. You may be tempted to pump the water out of the flooded area yourself, but you need to contact a professional that concentrates in flood damage restoration services, or you can do damage to the structure of your residence.

According to the U.S. Federal Emergency Management Agency, if your home has water damage due to flooding, then mildew and mold will develop within 24-48 hours of water exposure. That’s alarming because mold and mildew are linked to chronic respiratory problems such as asthma attacks, wheezing, nasal and sinus congestion, and skin and eye irritations. (http://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf)

At SERVPRO Brea/Yorba Linda we are just as committed as you are to providing a quality living environment for you and your family. In order to make sure that all the excess water is removed from your home our technicians use submersible and gas-powered pumps for continuous pumping of high-level water and truck mounted and portable extraction units perform efficient water removal. 

Here are some tips to prevent your basement from flooding:

  • Check for leaks: Look in the interior of your walls and unpainted drywall for rusty or faulty pipes. Often leaky roofs and other structural house damage can create crevices where water and moisture can seep in. 
  • Inspect drains: Make sure that all excess water from gutters and drains carry water away from your home.
  • After a flooding disaster, water damage is inevitable but SERVPRO Brea/Yorba Linda specializes in eliminating, transporting, and safely disposing of excess water. Leave the messy, time-consuming, and costly venture to the expert technicians that specialize in flood damage repair in Yorba Linda.

    Leaky Appliances can Cause a Mess! Let SERVPRO Brea/Yorba Linda help!

    5/23/2014 (Permalink)

    Water may be the source of life, but it can also be your greatest nightmare if it is leaking somewhere inside your home. It doesn’t matter if you have been on vacation and you come home to a soaked kitchen floor (thanks to a malfunctioning dishwasher), or you have a leaky washing machine or broken icemaker in your refrigerator making a ginormous puddle. Leaky appliances are not just a nuisance—they can be an expensive mess!

    In addition, leaky appliances can cause problems in your kitchen, disturb the structure of your home, and mess up your hardwood floors. SERVPRO Brea/Yorba Linda, the leading water damage removal company, knows that burst plumbing pipes and broken appliances can cause unnecessary problems, so our expert technicians have a customized program for your residence that focuses on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. At SERVPRO Brea/Yorba Linda we know you want to put this water damage removal catastrophe behind you as soon as possible. Therefore, why don’t you turn over this project to the experienced professionals?

    SEVPRO Brea/Yorba Linda will make sure that your property is restored with care. Our experienced technicians use moisture detectors, hygrometers, and other sophisticated measures to gauge the level of water saturation damage. If necessary we will also use an infrared camera to identify any other crevices where water has seeped in. Here are some tips to help you and your family prevents a water damage fiasco at your residence.

    • Make sure the piping connector is right: Gas lines are considered plumbing too. If you connect an appliance to a simple gas line make sure that the connection is gas-tight.
    • Perform a Leak Test: According to Roy Berendsohn of Popular Mechanics, anytime you install a new valve or you are checking the drains make sure to run both hot and cold water through it.

    If you are in need of water damage services in Yorba Linda, SERVPRO Brea/Yorba Linda can help alleviate some of your stress. The goal of our dedicated technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible. 

    Yorba Linda Water Damage

    4/8/2014 (Permalink)

    Yorba Linda Water Damage

    The unfortunate reality is that a water damage crisis can take place at any moment. Whether it’s leaking pipes or a broken dishwasher, unexpected flood damage is a frightening and traumatic experience. In addition to excess water creating structural damage to your residence, it can make the air circulating in the property unhealthy and encourage the rapid growth of bugs and mold.  

    According to the U.S. Environmental Protection Agency mold may be more likely to make some people with asthma, allergies, or other breathing problems sick. At SERVPRO Brea/Yorba Linda we know you want things to return back to normal as soon as possible when flood damage in Yorba Linda happens so our experienced technicians will come into your home, industrial, or commercial property and assess the damage so they can create your own personalized restoration plan for flood damage repair.

    Our technicians are professionally trained to extract water, encourage structural drying, and perform comprehensive site inspections with documentation. While you are waiting for the technician here are a couple of tips from the U.S. Environmental Protection Agency to make your water damage cleanup process as smooth as possible.

    • Wear goggles and gloves if you decide to do any cleaning. If you touch mold spores with your bare hands you can trigger an allergic reaction or respiratory problems.
    • Make sure to wear boots, long pants, and a short-sleeved shirt. You don’t want to get any “grey” water, water with biological or physical contaminants on your skin.
    • Go to the local hardware store and pick up a N-95 respirator mask (around $15.00) so you do not breathe in any mold spores.  

    At SERVPRO Brea/Yorba Linda we are registered with the California Department of Consumer Affairs and our teams are dedicated to drying and restoring your structure as soon as possible so you can forget that this whole mess ever happened in the first place. We are the experts for flood damage repair in Yorba Linda. 

    Brea Flood Damage Repair

    4/8/2014 (Permalink)

    Brea Flood Damage Repair

    At SERVPRO Brea/Yorba Linda we know that when a plumbing or flooding disaster occurs the last thing you want to deal with is the nightmare of cleaning up the flood damage after the catastrophe. If you are around the Brea area experienced SERVPRO Brea/Yorba Linda technicians will assess your problem and immediately create a personalized plan to rectify your flood damage repair right away because they know untreated water damage compounds over time.

    If you have any excess water or moisture in your home and it is not cleared properly from your residence it can create long term structural damage to the framework of your property and encourage rapid mold growth—ultimately making you sick. Prolonged exposure to mold can lead to neurological problems and even death.

    Whether it’s your own home or a commercial or industrial property, SERVPRO Brea/Yorba Linda specializes in flood damage repair in Brea and our technicians work tirelessly to make things for you as convenient as possible as we dry your residence so your life can go back to normal as soon as possible.

    After you’ve contacted SERVPRO Brea/Yorba Linda for flood damage in Brea there are a few things that you can do to make your residence as safe as possible while you wait for the restoration team to arrive.

    • The first thing that you want to do is to make sure that all electricity is off.   Water and electricity absolutely don’t mix and the last thing you need is another catastrophe!
    • Make sure everyone (especially young children) is aware that excess water from a flooding disaster is not sanitary to play in and can make you sick.
    • Do what you can to locate the source of the plumbing disaster and try to stop the water from gushing to the best of your ability. As a last resort put mats, boards, or buckets in front of the external water source to create a barrier.
    • Put on gloves and move your furniture to higher ground so to prevent wood from rotting and items with steel from rusting.

    No matter what the cause of your plumbing leak or burst is, SERVPRO Brea/Yorba Linda has a talented team of technicians that can reconnect burst pipes, or install the fixtures and appliances needed to prevent further damage.

    SERVPRO Brea/Yorba Linda Expedites Water Damage Restoration in Brea

    3/28/2014 (Permalink)

    SERVPRO Brea/Yorba Linda Expedites Water Damage Restoration in Brea

    Unexpected water damage in your home or business complex creates a very stressful and traumatic situation. As if you don’t already have enough to worry about, the terrible effects of water damage are time consuming and costly. Whether it’s due to a leaky pipe, a washing machine overflow, or countless other unanticipated causes, excess water in your residence is not just an annoyance—it can quickly become a health hazard. Water damage encourages rapid mold and bacteria growth, which can trigger allergic reactions and uncontrollable coughing. The experienced SERVPRO Brea/Yorba Linda technicians are committed to making the restoration process as painless to you and your Brea residence as possible.

    At SEVRPRO Brea/Yorba Linda we know that you want your life back as soon as possible. The key to successful restoration is speed. If you don’t eradicate the excess water quickly it will create all sorts of secondary problems. Water damage can cause your wood to rot, your furniture to rust, and excess water provokes the de-laminating of materials such as plywood and container flooring. The talented SERVPRO Brea/Yorba Linda technicians use sophisticated instruments to assess the damage and then begin the process of drying the air so that our dehumidifiers can draw moisture out of the atmosphere for a speedy evaporation process.

    Anytime you experience flooding due to water damage, your furniture, electronics, books, and any other materials that may have been affected by the water damage can be destroyed. However, SERVPRO Brea/Yorba Linda technicians do all they can to try and salvage as many of your personal belongings as possible. The technicians first perform a sophisticated sterilization process, followed by a sanitization and deodorization procedure, and finally dry everything in order to salvage as much of the current value of your belongings as possible.

    No matter what the cause of your water damage, SERVPRO Brea/Yorba Linda has a talented team of technicians that will work tirelessly to make sure things return back to normal as soon as possible. 

    SERVPRO Brea/Yorba Linda Efficiently Handles Worrisome Water Damage

    3/28/2014 (Permalink)

    SERVPRO Brea/Yorba Linda Efficiently Handles Worrisome Water Damage

    Whether it’s an overflowing toilet, a leaky waterbed, or any other flooding catastrophe, water damage can escalate quicker than any other problem. SERVPRO Brea/Yorba Linda knows that dealing with an unexpected water disaster is challenging and you need the excess water removed effectively and rapidly. The longer the flooding stays in your home it is putting you at risk. In addition to being costlier by the day, water damage can stain furniture permanently, surfaces begin to rust, and mold spores multiply, posing a severe health risk. Your home structure and furnishings that are in a "wet" state for an extended time will start to breakdown and possibly become unsalvageable.

    If your residence needs water damage repair in Yorba Linda it isn’t a problem because SERVPRO Brea/Yorba Linda’s expert technicians have thorough inspection procedures where they are able to pinpoint the source of the problem, analyze the extent of the affected area, and quickly proceed with an action plan to restore your home back to normal. Our team of certified technicians always dry the area affected by the water damage, deodorize furniture, and sanitize the structure. At SERVPRO Brea/Yorba Linda we also use dehumidifiers and a detailed floor drying system to makes things just like new.

    Although many people think that “a little extra water” is not really a big deal, “clean water,” such as excess water from a toilet bowl spill or a faucet leak can quickly become contaminated water if it is not attended to immediately. Here are some helpful tips if you and your family experience a water disaster at your residence.

  • Identify the leak: It can be challenging to recognize the source of the water leak, but try to stop it the best you can.
  • Contact your insurance: Make sure to file a claim so your water damage journey is documented.
  • Stay Out of the Water: Excess water may seem fun to the kids, but unsanitary water can cause severe illness and even death.
  • No matter what sort of water damage repair you may need, SERVPRO Brea/Yorba Linda has a talented team of technicians that can reconnect burst pipes, install the fixtures and appliances needed to prevent further damage, and get your home in tip-top shape before you know it.

    Burst Water Pipe Woes

    3/11/2014 (Permalink)

    Just a few weeks ago SERVPRO Brea/Yorba Linda responded to a potential emergency in Orange County—a burst pipe underneath a local home. Our client was particularly alarmed because she was scheduled to go out of town the next day. Despite the last minute chaos, SERVPRO Brea/Yorba Linda responded immediately and performed the necessary repairs on the same day, mitigating any major water damage.

    Burst pipes can be a debilitating event for homeowners if they are not addressed immediately. Pipe leaks and burst pipes can create structural and electrical damage to the framework of your home that can lead to expensive repairs, not to mention black mold and mildew. When you encounter any type of problem contact SERVPRO so one of our technicians can assess the damage, fix the problem, and ensure no further harm will take place.

     It is not the first time in Orange County that burst pipes have been troublesome for residents. In 2012, the Orange County Register published an article about the noticeable number of copper water pipe leaks in homes in the region (http://www.ocregister.com/articles/water-366798-copper-leaks.html).

    SERVPRO Brea/Yorba Linda wants to remind clients of three quick steps that can prevent plumbing emergencies and reduce the risk of water damage.

    1) Clean out the bathroom sink drain with a wet dry vacuum. Pull out any leftover hair and remove soap residue.

    2) Don't neglect toilet repairs. Toilets typically don't break down, but often the piping (attached to the interior) of the stool starts leaking slowly. Over time this can turn into a plumbing nightmare.

    3) Check for old pipes. Iron water pipes and terra cotta pipes are typically older pipes that can easily get clogged with mineral deposits.

    No matter what the cause of your water damage, SERVPRO Brea/Yorba Linda has a talented team of technicians that can reconnect burst pipes or install the fixtures and appliances needed to prevent further damage. 

    Water Damage Repair in Yorba Linda, CA

    3/11/2014 (Permalink)

    Recently SERVPRO Yorba Linda/Brea had a customer in the Village Center area of Yorba Linda call about a pipe leak under the master bathroom. In addition to the pipe leak, this customer had also recently suffered the loss of a family member. Our customer made the right decision calling SERVPRO Yorba Linda/Brea, as we were able to maintain professionalism and assist them during this very difficult and frustrating time. Because the customer called right away, our expertly trained staff was able to soak up the mess and minimize the water damage.

    Water damage is one of the single most devastating things that can happen to a home, office, or building. If you have a pipe leak, it is imperative that you get the mess cleaned up right away. If you let the water sit for even a few days, the damage may be irreparable. SERVPRO Yorba Linda/Brea offers the following services for Yorba Linda water damage:

    • State-of-the-art equipment: hygrometers, moisture detectors, and other meters measure the extent of moisture damage.
    • Top-grade cleaning supplies: we use only the best cleaning products to make sure that your home is completely disinfected before we leave. Our goal is to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.
    • Excellent drying equipment: it is imperative that your floors, walls, and furniture be professionally dried after a water leak. It will help reduce the risk of warping, swelling, mold, and mildew.

    If you’re looking for emergency water damage repair in the Yorba Linda area, SERVPRO Yorba Linda/Brea is your go-to water damage repair company. Our expertly trained technicians can be to you and have your mess soaked up in no time!

    Water Damage Repair in Brea, CA

    3/11/2014 (Permalink)

    There are many things that can cause water damage—from a sudden downpour, to torrential rains, to a burst pipe or backed up toilet. No matter the reason for your call to a water damage repair company, SERVPRO Yorba Linda/Brea is here to help you soak up the mess. Since 2004, our team has been providing water damage restoration for residents of Brea and Yorba Linda.

    SERVPRO Yorba Linda/Brea recently received a call from a homeowner near the Downtown Brea area who was experiencing water damage to the walls and carpeting due to a supply line leak in the wall. Our experts were able to get to the house in a timely manner and handle the water damage with minimal interruption to the daily activities within the home. Our quick handling of the situation helped to lessen the likeliness of any mold damage issues in the future.

    Our team of experts is trained and prepared to take care of any of your Brea water damage issues. In order to best serve you, we offer the following services (and more!) to our customers:

    • High-tech equipment: our state-of-the art submersible and gas-powered pumps offer continuous pumping of high-level water.
    • Odor control: our advanced deodorization products control the odor caused by excessive moisture.
    • Moisture control: industrial strength air movers create airflow across wall, carpets, pads, and furniture, evaporating moisture and thus the possibility of mold or mildew.

    If you experience any type of water damage in your Brea home, give SERVPRO Yorba Linda/Brea a call today. Not only are we the go-to emergency water damage repair company for the city, but we also have the best interests of our customers in mind. Our experienced technicians strive to lessen the water damage in your home while minimizing the interruption to your daily life. 

    Flood Damage Repair Yorba Linda, CA

    3/11/2014 (Permalink)

    We recently received a referral from a trusted plumbing partner for a client in Yorba Linda who had suffered severe water damage due to a flood. When our production manager arrived at the site for an inspection, an insurance adjuster and construction company had already performed an inspection and marked all affected areas.

    However, SERVPRO Yorba Linda/Brea came highly recommended and the customer felt very comfortable with our company and services, so they had us perform the flood damage repair for their property. We were able to dry the home with minimal removal of the affected materials and minimal interruption to their daily life.

    Flood damage can be caused by many factors—a burst pipe, overflowing toilet, sudden downpour, or broken dam. SERVPRO Yorba Linda/Brea has many years of experience and well-trained technicians to help mitigate any floodwater damage you might experience.


    We offer the following services to our customers:

    • High-tech equipment: if necessary, our techs use infrared cameras to indentify water location for more thorough water removal.
    • Disinfection products: our advanced cleaning products stop the growth of harmful microorganisms, mold, fungi, mildew, and bacteria.
    • Extra steps: our technicians use industrial grade dehumidifiers to decrease the incidence of secondary water damage.

    If you are suffering from flood damage in Yorba Linda, SERVPRO can help alleviate some of your stress. The goal of our expertly trained technicians is to keep your family in your home, and if we can’t, then we aim to make the process as quick and painless as possible.