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SERVPRO Saves Home in After-Hours Pipe Burst

4/7/2015 (Permalink)

There is never a convenient time for a pipe to burst, but some times of the day are more convenient than others. An example of an inconvenient time is later at night or weekends when many of the water damage removal companies are closed. Thankfully, SERVPRO of Yorba Linda/Brea has after-hours services so you never have to worry about serious water damage to your home.

For one Yorba Linda homeowner, their pipe burst on a Saturday. Thankfully the homeowner remembered seeing a commercial for SERVPRO and knew we are always available to help. Realizing it was an urgent matter that could not wait until Monday, they Googled the number for SERVPRO and called our main office, who referred them to us at SERVPRO of Yorba Linda/Brea.

Our Production Manager, Cesar Arcila, was out the same day to scope out the damage. He noticed the water damaged the formal dining room, the informal dining room, and the kitchen. He set up fans and dehumidifiers to ensure the water damage did not increase between then and when the full crew could arrive on Monday.

When the crew made it out Monday, the damage was thankfully minimal. The homeowner had engineered hardwood floors that would have been expensive to replace, but thankfully the quick response of SERVPRO of Yorba Linda/Brea meant the entirety of the floor could be saved. The only amount of removal was a little bit of drywall in the formal dining room. Everything else was able to be dried in place!

SERVPRO’s immediate arrival at the home saved the homeowner many expenses. Had he waited until Monday, the damage surely would have been much more extensive. He gave SERVPRO of Yorba Linda/Brea tens across the board and could not have asked for better service!

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