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SERVPRO of Yorba Linda; Our Success is Rooted In Traditional Values.

5/16/2019 (Permalink)

Why SERVPRO SERVPRO of Yorba Linda; Our Success is Rooted In Traditional Values. Our entire team at SERVPRO of Yorba Linda/ Brea is fully focused on the needs of every residential and commercial customer who calls on us.

SERVPRO of Yorba Linda/ Brea is a true American success story.  We built our franchise from the ground up, one customer and one project at a time.

Our roots are in Guanajuato, Mexico where Edgardo and Mari Arcila, started a family in a city called Irapuato, nearby the ranch where Mari grew up.   The Arcila family grew to include three sons and a daughter. 

Following in the footsteps of millions of American immigrants, the Arcila family came from Mexico in the 1990‘s, to build a new life in the United States.  All the kids finished their educations here in Orange County, where the two eldest sons attended Century High School in Santa Ana and the younger two attended  Esperanza High School in Anaheim, on the border of Yorba Linda where our business now stands.

Once finished with his education, Edgar, the eldest son learned about franchise opportunities with SERVPRO.  He saw an opportunity not only for himself but for his entire family in this business.  Working hard to study the industry and pass the required certification courses, he was soon able to purchase the franchise in 2005.  

We’re very proud of the many successes we’ve enjoyed along the way.  In time, we added additional franchises to our family business including a second franchise in Anaheim Hills and a third franchise in Norwalk.  With more business to manage and more customers to serve, Edgar needed help and he soon brought his family into key management positions.  Today, Edgar’s two brothers, Cesar and Jonathan also work with him in the business as does his sister Karina, Jonathan’s wife, Mary and Edgar’s father, Edgardo.

Our business  has become the #1 franchise in the state of California, and we believe this is due to our strong company values – a foundation we truly believe in and expect all our employees to demonstrate with every one of our commercial and residential customers.  These values include:

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:  We’re only as good as our last job.  Our high standards set your expectations.

Urgency:  We are there when disaster strikes, and you need us NOW.

Cleanliness:  Committed to restoring safety and health to your environment, giving you peace of mind.

Our roots are deep in the Orange County community we serve but we also look to the broader world we live in and help where we think the needs are greatest.  For instance, in 2012, our SERVPRO franchise was able to sponsor a mission trip that Cesar, the youngest son, went on.  Cesar traveled with Missionaries of Christ to the West African nation of Sierra Leon where he taught English and Math, Catechism and helped to manage the small school system (one high school, two middle schools and 17 elementary schools).  Each day, the students were also fed at the schools.

As a business, we work hard to serve our customers with excellence.  As a family, we believe in serving the community.  We’re available 24/ 7 whenever disaster strikes.  You can count on SERVPRO of Yorba Linda/ Brea to make you feel “Like it never even happened.”

Why Choose SERVPRO of Yorba Linda/ Brea: All our Technicians are IICRC Certified

5/16/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO of Yorba Linda/ Brea:  All our Technicians are IICRC Certified SERVPRO of Yorba Linda/ Brea. We make you feel "Like it never even happened." #1 SERVPRO franchise in California.

When you are in need of emergency property restoration services, such as water damage or fire damage, there are a number of important considerations to keep in mind.  One of the most important is the certification and credentials of the technicians working on your home or business.  SERVPRO of Yorba Linda/ Brea sets the bar very high by requiring that each of our technicians be fully IICRC certified.

IICRC stands for Institute of Inspection Cleaning and Restoration Certification.  While not everyone is familiar with IICRC, these credentials actually represent the highest level of training and certification that is available.  By requiring our employees to participate in  on-going training  and certification, we are ensuring that the service you receive in your time of need is always the very best you can obtain.   IICRC certified technicians are the most skilled and dedicated technicians in the industry.   SERVPRO of Yorba Linda/ Brea requires IICRC certification in the following areas:

  •  Applied Microbial Remediation
  • Applied Structural Drying
  • Building Moisture Thermography
  • Carpet Cleaning
  • Commercial Drying
  • Fire and Smoke Restoration
  • Floor and Hard Surface Care
  • Health and Safety
  • Mold Removal
  • Upholstery and Fabric Cleaning
  • Water Damage Restoration
  • Wood Floor Maintenance

Why It’s Important

Because SERVPRO of Yorba Linda/ Brea only employs IICRC technicians, we can ensure you that every one of our team members is dedicated to the core values we’ve built our business on.  These include integrity, consistency, a sense of urgency, prepared to share a very high level of knowledge and professionalism with every customer on every job and integrity.  When we make a promise, we will keep it.  If we cannot do something or cannot do it in a requested time-frame, we will let you know up-front.  We tend to under-promise, and over-deliver and this is has made us the #1 SERVPRO franchise in California. 

Proof

We could tell you how great we are all day long, but we’d rather let our customers speak for us instead.  As proof to the high level of excellence that goes into every job, here is a quote from Sueann H. in Orange, CA.

“I recently had the unfortunate need for a restoration company. A water leak in our 2nd floor bathroom made its way to the first floor entry and garage. Our home owners insurance company recommended SERVPRO. They were excellent, from start to finish. Jonathan Arcila assessed the damage, explained how they would proceed, gave me a timeline and kept in touch for the next 5 days until the house was demo'd and dry. Albert and Pedro did the demo work. They were neat and clean, arrived on time, and were very helpful as they explained the process. They went out of their way to point out different things in the house that would help reconstruction. I can't recommend them highly enough. They really made the difficult process much easier.”

There are many more testimonials like this one.  You can see them on our website.  Just click here.  Need immediate help?  Please call SERVPRO of Yorba Linda/ Brea at 714-701-0207.

A Few Reasons Why You Should Select SERVPRO of Yorba Linda/ Brea

5/16/2019 (Permalink)

Why SERVPRO A Few Reasons Why You Should Select SERVPRO of Yorba Linda/ Brea In all we do, our first consideration is providing our customers with superior results. #1 in California, IICRC certified, full service restoration.

There are many ways you could select a restoration company.  You could base your decision on location of the service provider.  Or you could make a choice on price alone.  But those approaches would probably not provide you the results you’re looking for.  SERVPRO of Yorba Linda/ Brea has been serving customers across Orange County, California, for over fifteen years.  Starting as just our family’s dream, the consistent hard work and our dedication to our company’s core values has made us the #1 SERVPRO franchise in California.

Here are just a few reasons why you should hire us in the event of a residential or commercial property damage emergency. 

Complete Services Under One Roof

SERVPRO of Yorba Linda/ Brea provides unmatched quality and attention detail across the full range of property restoration emergencies you might encounter.  This includes water damage restoration, fire damage restoration, wind and storm damage restoration, and mold remediation. 

Urgency in Responses

We know when our customers call us, they need our attention NOW.  We guarantee to be on site within sixty to ninety minutes of your call. 

Claims Inventory Service

When the situation calls for it, SERVPRO of Yorba Linda/ Brea provides meticulous record keeping and preparation of an itemized loss inventory.  This includes a written description and photography of every item.

Electronic Claims and Documentation

This includes:

Detailed estimate, first notice of loss, digital loss photos, scanned forms and paperwork.  We can provide this by either email or hard copy, according to each customer’s preferences.

Web-based Access to All Project Files. This includes all new, pending and completed projects.  At present, our digital records go back to 2015.

IICRC Certified Crew 

By requiring our employees to participate in  on-going training  and certification, we are ensuring that the service you receive in your time of need is always the very best you can obtain.   IICRC certified technicians are the most skilled and dedicated technicians in the industry.   SERVPRO of Yorba Linda/ Brea requires IICRC certification in the following areas:

  • Applied Microbial Remediation
  • Applied Structural Drying
  • Building Moisture Thermography
  • Carpet Cleaning
  • Commercial Drying
  • Fire and Smoke Restoration
  • Floor and Hard Surface Care
  • Health and Safety
  • Mold Removal
  • Upholstery and Fabric Cleaning
  • Water Damage Restoration
  • Wood Floor Maintenance

Whether you’re responding to an immediate crisis or just doing a little preventative disaster prep, this is a great time to learn more about the work we do and what customers have said about our service.  See our ‘before and after’ photos or read our customer testimonials by clicking on either link.

Need immediate help?  Call us at 714-701-0207.

We’ll make you feel “Like it never even happened.”

SERVPRO of Yorba Linda/ Brea Cleans Up For Church!

1/17/2019 (Permalink)

Commercial SERVPRO of Yorba Linda/  Brea Cleans Up For Church! On this project, our strengths in storm and water restoration as well as in mold remediation made SERVPRO of Yorba Linda/ Brea the right choice!

It’s not exactly like the headline sounds, but we’re still proud of how things came out.

During our last round of rain, the roof over the daycare center that’s annexed to a Christian church in Anaheim Hills started to leak and four about four days, the rain just built up inside the building, overflowing into four adjacent rooms.

The custodian at the daycare center reached out to their insurance company, and as often happens, was promptly referred to SERVPRO of Yorba Linda/ Brea.

Our Project Manager, Jonathan, was on-site within forty-five minutes of our receiving the call.  Jonathan is one of our best Project Managers.  He can identify the most efficient path towards a restored building as well as he can comfort a worried custodian.  His patient, methodical, step-by-step explanation of our approach was very effective in helping the customer understand that the worst was already over. 

We began by extracting the pooled water.  Then we removed the base boards and removed drywall in most of the daycare center.  Four days of standing water had saturated the drywall, soaking the wood studs.  Unfortunately, in that amount of time, mold had begun growing as well.

Mold remediation is also an area where we excel, and we often encounter this work in water damage or storm damage situations.  Mold remediation is not something that should be done by people who have not been trained.  It’s more complicated than what ‘meets the eye’.   Perhaps the trickiest thing about mold is that unless the right precautions are taken, its tiny spores (part of the reproductive stage of its life-cycle) will go air-borne through the air currents present in any structure.  As soon as they find the right environment (wood fibers and moisture)  the spores take hold and mold begins growing on the new surface.  Second, special protective clothing and masks must be worn by the person/ people doing the remediation work.  Coming into contact with mold, or inhaling mold may affect your health.  We have the experience and training and very importantly, the right chemicals and machines.

Another major task was pulling the water from the carpeting that was in part of the daycare center.  Because of its placement in the center, it had not received as much water as the rest of the structure.  Using a LAM/ floating floor we were able to pull the water out of the carpeting and it was salvageable.

In total, this job took us about four days to complete.  During that time, the church was intent on keeping its daycare service operating so as not to disrupt the lives of the parents and children who depend on that service.  Our workers were very careful to plan the work and stage the equipment in ways that allowed concurrent restoration work with their operations.

SERVPRO of Yorba Linda/ Brea is the #1 SERVPRO franchise in California.  We got this way because we’re very good at two things.  One is restoration work.  The other is caring for our customers.  We approach every job with our six company values firmly in mind.  They include:

  • Knowledge: Our training and experience instills trust and confidence.
  • Integrity: Faithful execution of our commitments. Our word is our bond.
  • Relationships: Earning your trust t every opportunity through compassion, fairness and excellence.
  • Consistency: We’re only as good as our last job.  Our high standards set your expectations.
  • Urgency: We are there when disaster strikes and you need us now.
  • Cleanliness: Committed to restoring safety and health to your environment, giving you peace of  mind.

Need more confirmation?  Check out our customer testimonials at https://www.SERVPROyorbalindabrea.com/testimonials

Testimonial Letter - Hurricane Michael

12/27/2018 (Permalink)

Storm Damage Testimonial Letter - Hurricane Michael Photos from Mrs. Gonzalez' restoration project. Rain and mold damage meant demoing all the drywall and stripping out all the carpeting and padding.

This fall, like many people across the nation, we were watching the news with concern as news of Hurricane Florence and the damage it did to North Carolina and Florida was shown on the news.  SERVPRO of Yorba Linda/ Brea has sent our team members to hard-hit regions before.  We knew that our talents and expertise would be important this year, too.

As soon as we could, we packed up several trucks, and sent our licensed, certified and crew of technicians on a cross-country trek to bring a little sunshine to these hard-hit areas.  We were able to help a lot of people during the month that we were there.  The following letter is a testimonial from someone who wanted to share her gratitude with us.  We wanted to share it with you.

To Whom it May Concern:     I would like to tell you what a wonderful, kind, considerate and professional crew you have. My name is Stephanie Gonzales. My family was one that was impacted by Hurricane Florence. I am a nurse who was locked in during the hurricane at NHRMC. After spending a week locked in at the hospital, I returned home to discover that my house had been damaged by wind driven rain. My husband and sons had gone to my parents house to ride out the storm and stayed there because of the power outages. When I went to inspect the damage, we discovered that mold had already begun to grow on the master bedroom wall. I took all the right steps, I immediately went to my insurance company to start a claim, I went to the storm recovery area and signed up to get someone to come tear out the damaged part of my house. Now, I waited, and waited and waited. The company originally contacted by my insurance company called me once and I never heard back from them. It took more than another week to get power back on because our substation was under water. The tear out teams were back logged, so I waited some more. I finally heard from the tear out team from Missouri only to find out that because I had insurance they would not do my tear out. I was devastated. I asked my insurance agent what to do next and was given another company for tear out and also permission to get whoever I needed to get my house repairs started. After finding out the latest recommended company was not taking on new clients I saw the SERVPRO truck parked across from BB&T. I made the best call of my life! I gave my information to the call center who would give my information to the project manager working in our area. I was to relieved to get a call back in just a couple of days!    This is the beginning of my experience with Cesar Arcila.  Cesar and I exchanged a couple of phone calls as we arranged our schedules to meet up at the house to survey the damage and get an idea of the work ahead. When we met at the house I was wearing a respirator mask because I am allergic to the mold and had already had a very bad experience from the mold exposure with a lesser mask. Cesar was very understanding and we even moved the post survey conference outside so I could remove my mask. Cesar listened to all my concerns and fear about the mold. He was very compassionate and understanding and addressed every concern. When we met Monday to arrange payment and sign papers Cesar again conducted the business outside to limit my exposure to the mold. I was very touched by his concern and understanding. I hung around because I wanted to see that the tear was finally going to happen, not because I doubted Cesar, but because I had waited for seemed an eternity to get anyone to help me. Cesar seemed very understanding and even made sure to introduce me to the team that would be taking care of our home. The men on the team were Edgardo, Santiago, Raul, Angel and Moses. All of them men smiled, shook my hand and reassured me that everything would be ok. When I would stop by to get the mail, if any of the crew was there, they would always stop and smile and greet me.    There was a miscommunication with my insurance company but I gave then Cesar's contact information so they could speak to each other. Cesar made sure to reach out and let me know that he had a discussion with the adjuster and that they agreed the work being done was standard operational procedure and that I was being taken care of.    After the work was completed, I went and inspected and am very comfortable with the work done and that my house is now dry and mold free. I even walked around in the house with no mask. I signed the completion form on line but it would not let me fill-in the rating of SERVPRO but you would have gotten all 10's from me. I had already planned to write a letter to express my thanks to these 6 men. I know they are 3000+ miles from home to help me get back into my home. I do not have the words to fully express what I feel. But I pray for heaps of blessings for each man. I pray for continued success for SERVPRO.    Please make sure a copy of this letter gets into each man's file so they can know the impact they have made on my family's lives. Know that these men and the company they represent turned a feeling of despair and abandonment into one of happiness, gratitude and hope as I start to plan what the finished product will look like. I will have to take after photos so you can see the house fully restored.                                                                                                                                                    Thank you again,                                                                                                                        Stephanie Gonzales

Commercial Damage Restoration Following a Rain Storm in Rancho Cucamonga

12/26/2018 (Permalink)

Commercial Commercial Damage Restoration Following a Rain Storm in Rancho Cucamonga Are you facing water damage in your commercial structure? SERVPRO of Yorba Linda/ Brea has over a dozen years in restoration.

SERVPRO of Yorba Linda/ Brea recently had an opportunity to serve a client in Rancho Cucamonga following a heavy rain storm.

The rain had been so bad that it had actually gone through the structure’s exterior wall, flooding the office.  Cubicles were wet, so was the carpeting, and the drywall.

We sent one of our best project managers, Gilbert, out to meet with the business owner.  We were awarded the business because of the personal touch Gilbert takes with each client.  Like all our technicians, we know that panic can easily set in during a time like this.  We know that the business is what an owner wants to focus on, not a flood.  Certainly, there was no time in the busy owner’s schedule to be shut down for any length of time.  Gilbert won the owner’s confidence that we would quickly and professionally provide the restoration services that he needed.  Within the hour, our team was on site and we were fast at work.

We use only the best technology in our work.  On this project, we used a water extractor and a group of air movers to dry the structure.  Our customer was relieved when we told him we could salvage his carpeting.  However, it was necessary for us to open several walls in order to completely dry out the inner wooden studs.  Failure to do that usually leads to a mold problem as well as additional costs.

Another thing that the business owner remarked about was the care we took of the office equipment, cubicles and tiled walkways where we had to walk in order to perform our work.  We always lay runners down on the floors so as not to track dirt in.  Likewise, wherever necessary, we hung plastic sheeting  to further ensure nothing got dirty.  In cases where we had to move certain equipment, we also carefully moved everything so that it was safe as well as out of the way.

It was definitely a long work day for us.  We arrived at 8:30 in the morning, and finally drove off at 10:30 pm, taking all the demo’d dry wall we’d removed earlier in the day.

Water Damage Restoration – Corona, CA

12/26/2018 (Permalink)

Water Damage Water Damage Restoration – Corona, CA It doesn't take much to water damage a house. It takes a lot to restore a home. We make our customers make them feel "Like it never even happened."

SERVPRO of Yorba Linda/ Brea has many years of experience and proven success in water damage restoration.  Recently, we came to the aid of a home owner in Corona, CA whose plumbing had failed.  This resulted in pretty extensive flooding in his home, including the living room, entryway, hallway, and two bedrooms.

Gilbert met with the Corona home owner and after providing our estimate and going over the work-plan, we were awarded the job.

Our work at this home included moving many of the home’s contents to the garage.  After measuring the relative moisture of the walls and ceilings, we found we had a lot of drywall demolition to complete.  This work included removing the majority of the ceiling in several parts of the home.  For instance, the master bath ceiling was saturated and we had to demo the ceiling and remove the soaked insulation. 

We brought in eleven air movers and several dehumidifiers to aid us in thoroughly drying the home. 

In total, it took four days to complete our drying work in the home. 

The home owner was wise to call us out immediately following the flood.  Sometimes, owners believe they can save money by attempting to do the restoration themselves.  Unless you are an expert in restoration, we strongly advise against this.  One reason is that the longer your property stays moist, the higher the probability of mold growth.  This will put your family at health risk.  Secondly, the machines we use in our work require training to get the best results.  Third, depending on the age of your home, you may be facing an asbestos risk when you start into the drywall demolition phase. 

We give our customers the confidence and peace of mind that we’re treating their homes and their emergencies as if they were our own.  We take the time to thoroughly explain every step of the process, as we are going through them.  We’ve found that this really gives our customers confidence that we’re totally in control of the situation – even if they aren’t yet.

Mold Remediation In an Anaheim Home

12/26/2018 (Permalink)

Mold Remediation Mold Remediation In an Anaheim Home This ceiling mold was the tip of the iceberg. Margie Faciana was very happy she called the restoration experts at SERVPRO of Yorba Linda/ Brea.

A few weeks ago, we had an opportunity to serve a young couple in Anaheim Hills whose home had been affected by a long term bathroom shower leak where seals had given way.  The leak had led to substantial sub-floor water retention.  Because of the long period of time that things had stayed moist, there was extensive mold growth.

During our initial inspection, we’d identified mold growth in the ceiling, and sub-floor which affected the upstairs bathroom and a downstairs bedroom and extensive work was needed to complete this project.  During the project, we had to demolish all the drywall in the bathroom and bedroom to complete our mold remediation. 

Exposure to mold can be a potential health hazard.  Because of this risk, we encourage our customers not to attempt remediation on their own.  In fact, it’s the health risk involved in mold remediation that requires our trained technicians to wear full  HAZMAT suits, complete with air cannisters to aid their breathing. 

The SERVPRO technicians at SERVPRO Yorba Linda/ Brea are all certified experts in mold remediation.  When we perform our services, we will protect your home by using techniques such as erecting negative air-flow containments around the work areas.  These containments prevent the migration of mold spores to other un-contaminated areas of your home.  Industrial HEPA filters filter the air in your home, removing all airborne contaminants (we’re mostly concerned about mold spores in mold remediation cases), to bring the air quality in your home to EPA health standards. 

We use special anti-microbial sprays and wire brushes to scrub all surfaces where mold has grown.  We safely bag all dirt and debris from the remediation in special plastic bags and take the trash with us when we leave the work site.  While we’re on the job, we are very careful to place floor runners over any surfaces where we’ll be working and we cover your furniture and other household items with plastic sheeting to protect it while the job is in progress.

One of our recent customers shared this testimonial about our mold remediation work at their home:

“We recently discovered mold growing in between our garage and a small restroom overhead on the second floor.  I reported it to my insurance company and they sent SERVPRO Yorba Linda/ Brea out to take care of it.  They were very professional and friendly and when the job was finished, everything was left extremely clean and everything put in its right place.  I would use them again.”

— Margie Faciana in Corona, CA

You can read more testimonials about our work in mold remediation as well as our other services by visiting the following web page:  https://www.SERVPROyorbalindabrea.com/testimonials

Mold Remediation in Fullerton, CA

12/26/2018 (Permalink)

Mold Remediation Mold Remediation in Fullerton, CA For a dozen years, SERVPRO of Yorba Linda/ Brea has been helping customers with mold, commercial, water, fire, and storm damage. We can help you too.

Talk about a wet mess!

Mr. and Mrs. Han, in Fullerton, CA had been experiencing a leak in the area behind their stairs which lead to the second floor of their home.  This leak had been running for a period of over two weeks before they realized it.  This is when they phoned in their local SERVPRO heroes at SERVPRO of Yorba Linda/ Brea. 

We sent one of our best project managers, Jonathan, to meet with the Hans and perform an inspection/ estimate.  Jonathan found out during his meeting that another restoration company had already been out to provide a quote and a work plan.  We won the job because Jonathan’s expertise and his concern for the customer’s welfare showed through.  In fact, the customer remarked that he felt he’d been well cared for from the first moment he’d spoken with our dispatch department. 

After two weeks of a steady leak, it was necessary to remove an extensive amount of drywall in order to thoroughly dry the hidden studs.  Additionally, the heavy saturation of the carpeting had led to its delamination and we had to tear it out and dispose of it.

Mold grows well in areas that are moist and where wood fiber can be found. Of course, when we exposed the studs, we found a serious amount of mold had already grown.   In order to avoid spreading the mold to other unaffected areas of the home, we set up several containment areas.  A containment is built from special 6 ml plastic sheeting.  Adding a HEPA vacuum filter to the contained area creates negative airflow which prevents any air-born mold spores from traveling through the homes airways where they can colonize other areas.   These HEPA filters scrub the air to safe levels as defined by the EPA.

Since mold is a potential health risk, our technicians wear special HAZMAT outfits which completely cover all exposed areas of their bodies and latex gloves.  They breathe with the assistance of masks and air cannisters.  Most homeowners don’t have this kind of gear, and this is just one reason why we strongly suggest that mold remediation not be something they tackle on their own.

Actual mold removal is done with the use of special anti-microbial sprays and wire brushes which are used to remove mold from all surfaces. 

Once our work is complete, we carefully bag all materials, remove them from the home and deliver them to land fill. 

Like nearly all of our customers, Mr. and Mrs. Han were very content with the work we did for them.  We actually received the following testimonial about their experience with SERVPRO of Yorba Linda/ Brea:  “I discovered a mold problem in my HVAC air return and my landlord said to use SERVPRO to do the remediation. This involved not just the remediation, but also completely replacing the furnace, ducting and attic insulation. And it had to be done in a highly compressed five days, with SERVPRO and the contractor working together in a choreographed fashion. It was important for each to do their part at the right time so the other could continue the project. SERVPRO (and Total Comfort, the contractor) did an absolutely fantastic job, and were extremely thorough and professional. I would use (hopefully won't need to!) or recommend them without hesitation. They were also excellent about keeping up communication as the project progressed, so I always knew what was happening.”  You can read more testimonials like this at our website.  Follow this link:  https://www.SERVPROyorbalindabrea.com/testimonials

Water Damage Restoration in Yorba Linda, CA

12/26/2018 (Permalink)

Storm Damage Water Damage Restoration in Yorba Linda, CA Storm damage at a day care center was no match for your neighborhood restoration team at SERVPRO, Yorba Linda/ Brea.

Recently we got a nice reminder about the old saying regarding rain in California, “It never rains.  It pours.”   For most of us, the rain was a welcome gift – it’s been so dry!  However, for one of our customers in Yorba Linda, it was an example of ‘too much of a good thing.’

A community church and daycare center had suffered some water damage when the roof leaked and the seals around their door frame and windows failed.  Ultimately, four rooms and a hallway were damaged due to the rain. 

Our restoration work included the use of several water extractors, removal of base boards, dry wall demolition, removal of damaged carpeting as well as their laminated, floating flooring.

While we were at work, it was not possible for the church to continue its daycare operations and we knew that this was impacting not just the church, but also the parents who relied on the day care services to care for their children during work hours.  We took a job that easily could have taken six days to complete and finished the work in three days.  Sometimes customers face a choice between speed and effectiveness.  That was not true in this case.  We applied some unique approaches to this project, such as using containments in order to seal off rooms so dehumidifiers and air movers could do their work in less time.  We also used water extractors on this job. 

When it comes to water damage restoration, there are a few things home owners can do to mitigate the damage.  In the event of a plumbing disaster, the first, and most important thing to do is get the water shut off.  Immediately phone your insurance company and start the process of getting a licensed, certified, reliable restoration team to your home ASAP.  SERVPRO has established the reputation for being the premier service firm in its industry over the past thirty years.  Here locally, SERVPRO of Yorba Linda/ Brea has been in continuous operation for the past twelve years and over that time we have established ourselves as the #1 SERVPRO franchise in California.  Our success demonstrates the exceptional results and how loyal the community has been to us because we always exceed expectations.

Don’t take our word for it though!  Here’s what a recent customer had to say about the water restoration work we did at his home:  “At the end of May, we had a flood in our hall bathroom when a pipe broke.  I couldn’t believe the mess we had.  We had damage in our hallway, bathroom, and a bedroom and bedroom closet.

My neighbor had recently experienced something similar and had a good experience with SERVPRO so I called them too.

Would definitely recommend them to anyone.  Quick, professional, and they went the extra mile to take care of us.”  Phil Meditz, La Mirada.

You’ll find many more quotes, just like that one when you visit our webpage:    https://www.SERVPROyorbalindabrea.com/testimonials