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Fire & Water - Cleanup & Restoration

Water Removal Services in a Yorba Linda Home

10/9/2014 (Permalink)

When a Yorba Linda homeowner was out by his washing machine, he noticed there seemed to be a wet spot on the wall behind the machine.  He pulled the washing machine away from the wall for further investigation and immediately noticed a musty smell and saw visible mold growing on the water-damaged spot.  The customer was aware of the major health concerns posed by mold and became concerned for the health of his children.  He knew the water damage needed remediation as soon as possible to eliminate the threat of the mold. 

The customer wanted to find the best company to perform water removal services.  He conducted a Google search and discovered that the heroes of SERVPRO of Yorba Linda/Brea were the best, most reliable company to call.  He called us in the late morning hours and we sent our trusted SERVPRO representative, Jonathan Arcila, to the home within a few hours.  Jonathan examined the water damage present on the wall behind the washer and noticed that the water damage had spread to the bathroom on the other side of the laundry room.  After a full inspection, we began our water removal services the very next day. 

Our crew began to fully dry out the water damage, and we installed air purifiers to rid the home of any mold spores that could be circulating.  Jonathan was sure to keep the homeowner in the loop with what was going on inside of his home to put him at ease.  The customer was very concerned about the mold in the laundry room, and we made sure he knew all of the professional and precautionary steps we were taking to ensure his home would soon be mold free. He was very happy with our water removal services, our quick turnaround time, and Jonathan’s excellent communication skills.  The customer was thrilled to get back into his safe and healthy home and felt completely confident in the work SERVPRO of Yorba Linda/Brea had performed in his home. 

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