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Fire & Water - Cleanup & Restoration

HVAC Company Causes Water Damage

7/10/2015 (Permalink)

Sometimes water damage is caused by natural causes—pinhole leaks, pipe bursts, and the like. But other times, the water damage is caused by a physical accident. These accidents are the worst, because they feel like they could have been prevented. Most commonly, construction or remodels are the cause of this, but other companies can be the cause as well.

One homeowner in Irvine had to deal with water damage when their HVAC company accidentally stepped on a pipe. The pipes in the attic were plentiful and old, and when a contractor accidentally took a wrong step, the pipe collapsed underneath him and water started spilling everywhere. The company knew they would have to fix their mistake, so they called SERVPRO of Yorba Linda/Brea. They have worked with us previously and knew that we were the best in the business.

After a quick inspection, our Production Manager, Chris Trejo, set up a handful of pieces of equipment to contain the water damage and then called out our team of expert technicians to start the work. The team got to work immediately to extract and remove the water. While drying the attic, one of the air movers accidentally broke a fuse and the power went out. We had our electrician out there within 90 minutes to fix it, and even though the breaker was old and outdated, our electrician fixed it quickly.

From there, we removed some of the insulation in the attic and dried everything else in place. Thanks to the quick reaction of the HVAC company and our quick work, the damage was minimal.

Though upset about the entire situation, the homeowner was happy with the work we did. He was comfortable knowing that his home was safe from any further water damage or potential mold growth. He knew he would be calling SERVPRO of Yorba Linda/Brea again if necessary!

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