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Plumber Refers SERVPRO for Water Damage Help

5/15/2015 (Permalink)

We get a lot of referrals when it comes to our job. Especially with water damage, everyone knows we do the best work. We are on most approved vendor lists for insurance companies, plumbers know our work is the most professional, and those who have experienced our work before love to spread the word. Whether it is an insurance company, a plumber, or even just word of mouth from friends, we appreciate each and every referral. 

This particular referral came from the plumber that had been called to the house initially. A Los Alamitos homeowner had noticed that there was moisture on the walls and was unsure where it was coming from. He called a plumber, who came out and found a broken pipe. The water damage in the walls was extensive though, so he knew the homeowner would need professional water damage removal help. He recommended the homeowner call SERVPRO of Yorba Linda/Brea.

He called us immediately and we were able to make it out to the home within the hour. Sure enough, the pipe leak had done some serious water damage in the walls. The home was an older one as well, so before we did any removal we wanted to make sure the home was free of asbestos. The test came back positive for asbestos, so we did an asbestos abatement to make sure the home would be safe for any demo we had to do.

Our Production Manager, Jonathan Arcila, lead the ordeal and made sure everything went smoothly and safely. We removed drywall in the bedroom but were able to save most everything else. We set up drying equipment to make sure the home stayed safe from mold.

The homeowner was so happy with the work we did. He was grateful for the plumber’s recommendation, and assured us he would tell his friends about the great work we did for him. 

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