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Water Damage is Caused by a Sump Pump Failure in a Brea, CA Home

1/20/2015 (Permalink)

A homeowner in Brea, CA came home from work one evening to discover her carpet and other areas of the floor in her home were all wet. She immediately called a plumber to come to the home to find out where the water was coming from. After going underneath the home, he found that the sump pump had failed and did not pump away the excess water. This caused the home to flood and, in turn, caused a lot of water damage to the house. The plumber determined that the sump pump failed because it was not installed properly. He was able to remove the pump and reinstall it correctly, but he recommended that the homeowner call the best water damage company in the area, SERVPRO of Yorba Linda/Brea, to take a look at the water damage that had been caused.

She called us right away, and we sent our Production Manager, Chris Trejo, to the property to look at the damage. He was able to determine that our services were needed, and he called our Crew Chief, Waldo Roman, along with his team of water damage removal specialists to the home. They began work right away to remove all of the water damaged areas of the floor.

The team worked very quickly and efficiently to prevent any further damage from occurring. Thanks to the homeowner's quick response in calling us, she was able to keep the damage to her home to a minimum. She was thrilled that we only had to remove a few small sections of her flooring and that we were able to keep the damage from spreading any further to other areas of her house. She was certain there was no other water damage company she could have been happier with to get the job done in her home. 

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