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Fire & Water - Cleanup & Restoration

Husband and Wife Deal with Pipe Leak in Yorba Linda

5/8/2015 (Permalink)

Pipe leaks don’t just work Monday through Friday, nine to five like regular people. Pipe leaks can happen on any day, at any time. This is why at SERVPRO of Yorba Linda/Brea, we are always available for emergency services. Any time of the day, any day of the week, we will be available to come out to your home or business to take care of water damage that might be affecting the building.

This includes weekends! For one homeowner, this is exactly what he had to deal with. His home in Yorba Linda had a pipe leak that he found in the closet. The leak extended from the closet to the family room and master bedroom. They called a plumber, who was able to make it out to the home that same day but knew they would have to repair the water damage before he could completely fix the pipe. He recommended the homeowner call SERVPRO of Yorba Linda/Brea.

The husband called SERVPRO of Yorba Linda/Brea immediately, but knew he would have to consult with his wife before making an appointment. While on the phone with us, his wife told him to wait two days before having them come out. We recommended we come out immediately so as to avoid mold, but the husband and wife wanted to wait.

We made an appointment for Monday, and come Monday morning, we sent our Production Manager, Jonathan Arcila, to the job. He scoped out the damage, finding damage in the flooring in all three rooms. He called our team of trained technicians to come out and start removal. We removed some wood flooring in the kitchen as well as the carpet in the master bedroom and the carpet. Thankfully, the home was new and there was no need to remove furniture as they had not moved in yet.

The homeowner took a risk with waiting, but was ultimately glad to have called SERVPRO of Yorba Linda/Brea. He said that all the employees of SERVPRO were courteous and very helpful.

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