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Fire & Water - Cleanup & Restoration
1-888-650-0013

Water Damage Source: Unknown

6/5/2015 (Permalink)

With our job, the majority of the cases we see are easy to identify and fix. With water damage, the source is usually a pipe. Plumbers are usually pretty quick to find the source, whether it’s in a wall or underneath the house or even just blatantly exposed! When we know the source of the loss, it makes our job easier as well. We see the hole or crack in the pipe and we know what sort of water damage patterns to expect and where to look to remove it all. On occasion, however, we get a mystery source!

One Yorba Linda home had water damage in the walls, but the homeowners chose to ignore it. They had a couple stains on their walls but did not think anything of it and moved out of the house. The house was vacant for a while, as the homeowners were looking to rent their home. When they came in one day to check the house, they realized there was a musty smell in the home.

They did a quick search on Yelp to see who the best companies were and found that SERVPRO of Yorba Linda/Brea was the best company in the area to check out mold. They called us, and our Production Manager, Chris Trejo, was out to the home within 90 minutes. He tested for mold and saw that there was a ton of water damage and mold in the walls. What was weird was that the plumber that also came out to investigate could not find a source for the water damage. They didn’t know where it came from! 

Nevertheless, we knew SERVPRO was right for the job. Our team of technicians came out and got right to work. We had to remove walls and flooring in the kitchen, hallway bathroom, closet, and pantry. The mildew had to be removed as well, so we set up air scrubbers to make sure the air would be clean for the new tenants. 

The homeowners were thrilled with the work. They mentioned that we look out for the customer and they couldn’t ask for better guys for the job. They also promised to refer us and use us again if necessary!

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