What our Customers say...
Water Damage Testimonials
I recently had a water damage in my home and called SERVPRO of Yorba Linda. I was so impressed with their crew members! Every worker was very professional & hard workers. It was a pleasure having them in our home.
Gilbert at SERVPRO was prompt and explained what they were doing every time.
Recently we had water damage in our living room. The insurance company sent out SERVPRO of Yorba Linda/ Brea.
Great job, guys! I appreciated your politeness, promptness and courtesy.
I’d recommend you to my friends any time.
A short time ago, I called SERVPRO of Yorba Linda/ Brea to come and help me with a flood we had when our toilet overflowed. I was so worried because a large part of my home had been damaged including our family room, living room, kitchen and entryway.
I didn’t know it at the time, but this kind of thing is really dangerous because of all the bacteria! To make it worse, a lab report for asbestos came out positive and that’s so dangerous, too!
Even though it was such a disaster, Jonathan Arcila and his team made my whole family feel more at ease. They knew exactly what to do and they walked us through every step.
While our situation required extensive work, they were fast, and kept everything clean and orderly. They were very careful with our household items.
I would use them again – but I hope we don’t have to! (No offense, Jonathan!)
While we were out of town, the water line into our fridge leaked and by the time we got back from our vacation, we had a major flood.
I’m glad we called SERVPRO of Yorba Linda/ Brea. They knew exactly what to do, had all the right gear, and their field team is top-notch.
At the end of May, we had a flood in our hall bathroom when a pipe broke. I couldn’t believe the mess we had. We had damage in our hallway, bathroom, and a bedroom and bedroom closet.
My neighbor had recently experienced something similar and had a good experience with SERVPRO so I called them too.
Would definitely recommend them to anyone. Quick, professional, and they went the extra mile to take care of us.
Recently, we had water damage in our living room and home office. One of the pipes in a wall broke leading to a flood in both rooms. I was so worried!
I spoke to AAA, my insurance company and they told me not to worry, they’d cover me and had a very reputable restoration company they wanted to send out.
I ‘m so glad we worked with SERVPRO of Yorba Linda and Brea. They were prompt, efficient, professional and their staff was very courteous. I also liked that they’re located so close by; we’re in Placentia.
It took five days to dry the two rooms. They took such good care of us and even helped us to save our brand new wood floors!
We live in La Mirada and recently we had indoor water damage from an outdoor planter adjacent to our home. We had damage in our living room, kitchen/ dining room and the laundry room. Since our house is older, we even had asbestos damage!
The pros at SERVPRO of Yorba Linda totally took care of us and made a really ugly situation better because they’re pros, know their stuff and were able to make us quickly feel like it was going to be ok.
I especially appreciated how Allie kept us in the loop at every stage of the project.
Thanks Guys! You Rock!
SERVPRO Yorba Linda/Brea is awesome! What makes them awesome is that their employees will treat your home as if it were their own. We have had 2 bathroom leaks in the last 2 months. SERVPRO of Yorba Linda/Brea was on it! The 2nd leak was much worse than the first, where walls & vanities had to be removed! Project manager, Filipe Saldana, was on the job quickly late Sat. night. He assessed the situation then thoroughly explained procedure. He was patient, respectful, & empathetic. My husband & I appreciated his professional demeanor. As for his team--Gilberto Saldana, Gilbert Julian, Claudio Ramirez--they were compassionate, patient, kind, & respectful. My husband & had asked them many questions throughout the week, & they never made us feel like a burden. The office team members, Karina Arcila& Yuliana Garcia, were also respectful when we had requested specific times for the team's daily arrival (due to many doctor's appts). If they were uncertain of a specific time, they checked with Filipe & promply returned my call to give me an alternative time or to accommodate my initial request. During a stressful time--the holidays & the flooding--I am thankful that the entire crew eased our pain by being kind & thoughtful. Thank you!!!
cannot say enough great things about SERVPRO but I will do my best. I flooded my brand new three story townhouse by leaving the sink running on the third level. I called SERVPRO's emergency # and they had a technician at my house within the hour. I am so impressed at how the crew worked so quickly. The Project Manager Felipe was amazing! First of all, he calmed my nerves by telling me everything that was going on and how SERVPRO would handle every step and fix it. Filipe spoke with the insurance adjuster after finding some additional damage which the insurance company added and covered. Everyone at SERVPRO communicated so well to me and always tried to calm my nerves. It's a little nerve racking to see water coming out of the light fixtures like a shower. :) I would recommend SERVPRO to anyone!
SERVPRO Yorba Linda is an outstanding, professional organization. I had water damage in my home and they were extremely through in all that they did and took great care to minimize any
inconvenience to me. They were always on time and eager to get the job done, but done correctly. They have my highest recommendation.
We are currently in the middle of a slab leak I met James yesterday when he came out to give us an abatement estimate for a tripping job. My insurance adjuster was also here and the two of the assessed the water damage. Discussed the repair needs and made a plan. The next morning as promised Richard and Arturo arrived right on time To remove my kitchen floor and part of the carpet in my living room. They worked quietly and efficiently. Richard even called me to let me know when they left for lunch.
James, our project manager, arrived later in the morning to oversea their work. He then proceeded to map out my house for Cesar from Guardian environmental, to give us an estimate for safe abatement of our asbestos hot drywall.
James and his crew should be finish up tomorrow. Cesar and his crew will be here Tuesday to start the drywall abatement.
All were professional, confident and reassuring. I feel we are in the best of hand to prepare our home for repiping and I know it will be back to normal in record time. I highly recommend James at SERVPRO and Cesar at Guardian environmental if you find yourself ankle deep in water and don't know what to do!
Jonathan came out to assess my water damage on a Saturday. SERVPRO was extremely helpful and they worked directly with my insurance company. I would highly recommend them to anyone.