What our Customers say...

General Testimonials

Very nice work. I toured the office this morning, again excellent work!

Jonathan helped us first. He was great. Helpful + thorough. The 2 guys that did the Demo were also great and professional. Cesar was amazing! Honestly, not only was he thorough, patient, detailed, & professional, he is a fine human being. Kind & goes above & beyond. Everyone has been so great to work with, but I think you have a gem in Cesar. I would recommend your company to others for sure. Thank you!

Very prompt and professional, Cesar Arcila represented the company very well and was very trustworthy and professional!

Cesar Arcila’s professional attitude and workmanship is outstanding. Appreciate his attitude and the way he takes his job.

Jose P. & Jose M. were awesome as well as the rest of the crew. Thanks for helping move furniture.

Very professional staff! – courteous, helpful, and easy to work with.

They are already almost perfect as far as expertise is concerned. I am totally happy with their performance. Thank you very much Jose for such a great job in repairing/restoring my property damage. Good luck and great time working with you.

Tk’s good service J We are very satisfied with the service

All staff very courteous and knowledgeable. Even though a different staff person came out each time everyone was very knowledgeable of situation all were very kind & friendly

Can’t think of any – the reps were very professional in all aspects would recommend to anyone

A special thank you to Karen & Maria for their kindness and helpful understanding

Very pleased with service. Thank you. Excellent service, prompt, attentive to detail, cleanliness. And friendly staff

Went right to work promptly. Excellent job. Will call you first next time

You have a great staff! Good communicators!

Very professional field staff – Tony and Cesar especially

Everyone I encountered during this process was professional & courteous; esp. Chris. He explained everything & answered all my questions.

SERVPRO of Yorba Linda were extremely professional and helped us through a very challenging time. We had never experienced anything like the situation SERVPRO helped us with before and they explained everything clearly up front, helped us understand insurance information, and even provided local resources for our renters to use during the time they would be working.

We had a major leak and thought we were going to have a major headache dealing with getting the mess cleaned up. The SERVPRO team was highly efficient, very clean and worked with our insurance company without complication. We were beyond satisfied especially given the overall stress of the situation. If a friend or colleague needed emergency clean up I would tell them to call you.

Jonathan, Edgar, Mary and crew took great care in mitigating smoke damage at my condo while putting up with the HOA's delays. After months of advice and consultations, they were finally able to perform the repairs and finished both on time and spotless. I have since recommended them to many of my insurance clients--and each of them were pleased with their results.

We were rescued by SERVPRO of Yorba Linda after a dishwasher malfunctioned and flooded the first floor of our home. Jonathan Arcila and his team were professional, thorough, courteous and extremely mindful of our personal belongings. They even recommended an honest plumber to further assess the damages. Highly recommended!

Excellent customer service and very professional work -SERVPRO made a stressful situation a lot more bearable. I strongly recommend SERVPRO to my friends, family and neighbors.

“Was very happy with work cleaning water damage so am using them for mold and old flooring removal in the next month at another property"

Waldo was terrific: knowledgeable, courteous and attentive.

Workers did an excellent job!

Did a great job; very professional and paid attention to all details necessary.

Cesar and Jonathan were particularly helpful and professional with regard to communicating the work to be done, the team worked hard and efficiently.

Thanks, outstanding job and service. It’s now as good or better than before loss.

Both Jonathan and Cesar were very friendly, professional and helpful. I highly recommend their service.

Always courteous, explained everything. Felt like they were on my side, helping me through the problem.

Great Service and Great Job Thanks!

Karen did a great job in keeping me informed. The crew was always prompt and on time! From start to finish SERVPRO did a professional job and it was greatly appreciated during this stressful time. Thank you!

I appreciate so much that Cesar came on a holiday to finish the job before I travel.

Your Operation is excellent! Your technicians are courteous and knowledgeable, I will refer your services to all my friends and family.

They were pleasant, polite and professional.

They can’t improve on anything. They really did a great job. They should get a raise.

Excellent support from all members of your team! Very satisfied and confident of the work performed.

Super impressed by everyone at SERVPRO of Yorba Linda/Brea.

The Crew worked very hard and cleaned everything up perfectly.

Cesar, Waldo, and Jose were excellent representatives of your company.

Excellent service from Cesar Arcila and the other Cesar. Thanks - Guys!

Waldo’s recommendation to remove the toe kicks on his follow up visit and Jonathan’s recommendation to remove the door and bathroom cabinet drawers helped to finish the drying. I was impressed with the weight extractor and use of the snail fan to dry the carpet faster without the need to discard of the padding.

The people are all terrific.

Very professional and informative. Returned calls quickly and showed up at the time they indicated.

Very helpful, friendly, respectful in all ways. Very professional.

SERVPRO was very friendly, professional and courteous.

It was pleasure doing business with all of you. Thank you.

Communication was great!

Very helpful, friendly, respectful in all ways. Very professional!

I like that they wear booties to protect flooring. And they explained everything well.

Nothing, they really look out for the customer, not penny pinching but overall customer satisfaction.

It was pleasure doing business with all of you. Thank you!

Give the guys a raise, great work!

Very Professional, I had lost my husband in the middle of time frame during slab leak repairs. They were sympathetic to the situation worked with me on the price and time frame of actual payment. They treated my husband and the situation with respect. Thank you guys, you were great.

Excellent work by all! Every employee from SERVPRO has been very courteous + thorough when explaining the process of my clean-up very clean + professional- very impressed. Thank you!

Very professional, courteous, fast to respond to all my questions and doubts.