What our Customers say...
Mold Remediation Testimonials
Some time ago, our water heater broke and spilled water in our garage. We decided to clean it up ourselves and never did hire anybody at that time. A few months later, the garage started smelling 'stuffy'. After I noticed some black spots on the wall nearest the water heater, I decided I should have somebody look into it.
The supervisor/ tech, Cesar, came out to assess the situation. I'm so glad I asked him to check this area. He explained everything to me and I never felt rushed or pressured. What I appreciated was that he was going to be conservative and find out where the source of moisture was still coming from. His co-workers in the office were kind and easy to schedule, as well as the rest of the techs that came by to check on matters.
They did an excellent job removing the mold and we never have had a return of the problem. Not only did Cesar thoroughly address the mold growth issue, but he also identified a slow on-going leak which I had not seen, and corrected that matter as well.
Sobe was extremely helpful. She was professional, friendly and went out of her way to reach out to Home Comfort on my behalf. She explained the process in detail and I really appreciated it!
We recently discovered mold growing in between our garage and a small restroom overhead on the second floor. I reported it to my insurance company and they sent SERVPRO Yorba Linda out to take care of it. They were very professional and friendly and when the job was finished, everything was left extremely clean and everything put in its right place.
I would use them again.
We used SERVPRO of Yorba Linda. Kevin was our project manager. He was awesome. He answered all of my many questions. He explained the process to me and it went like he said. He and his crew showed up when they said, on time. They cleaned up after themselves . The water damage was not the best situation but Kevin and his crew made it better.
I discovered a mold problem in my HVAC air return and my landlord said to use SERVPRO to do the remediation. This involved not just the remediation, but also completely replacing the furnace, ducting and attic insulation. And it had to be done in a highly compressed five days, with SERVPRO and the contractor working together in a choreographed fashion. It was important for each to do their part at the right time so the other could continue the project. SERVPRO (and Total Comfort, the contractor) did an absolutely fantastic job, and were extremely thorough and professional. I would use (hopefully won't need to!) or recommend them without hesitation. They were also excellent about keeping up communication as the project progressed, so I always knew what was happening.
I contacted SERVPRO when I detected mold underneath the kitchen sink. FELIPE was the project manager sent out to access the problem and to give me a quote. Not only was his quote competitive but he was super knowledgeable of his trade, friendly, courteous and prompt! He was happy to answer each and every question without hesitation and went above and beyond his asking duties making this stressful situation less traumatizing. Felipe and Jonathan both stopped by to supervise the beginning of the project so rest assured, I had chosen the right company to get this job done correctly! Claudio and Luis were the crew techs that did the actual mold remediation. Once again, knowledgeable, courteous and very efficient! I can't say enough great things about the SERVPRO team. Nobody wants to deal with mold but if I had to again, I would definitely call SERVPRO and ask for Felipe!