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SERVPRO Saves Family Home

7/29/2015 (Permalink)

Water damage and mold can be scary problems, especially when you have a child. Mold is a big health hazard and should be taken care of as quickly as possible to ensure your family’s safety. One single mom in Irvine, CA knew the importance of eradicating mold.

She had found mold in her home because the upstairs neighbor in her complex had a water heater leak that eventually leaked into our client’s home. She found SERVPRO of Yorba Linda/Brea through Yelp, the online review service. After noticing SERVPRO’s great ratings and reviews, she called us with concerns over mold. She was very concerned for her child’s safety. The mom and baby moved in to a hotel due to safety concerns as SERVPRO of Yorba Linda/Brea took care of the problem. 

After we received the call, we immediately sent out our Production Manager, Jonathan Arcila, to the family’s home. He did an initial inspection and immediately knew that SERVPRO of Yorba Linda/Brea would be able to come out and save the day. He called our Crew Chief, Waldo Roman, to get to the client’s house with his crew of technicians to start the job as soon as possible.

But mom wasn’t the only one concerned. Her uncle also asked SERVPRO of Yorba Linda/Brea to keep him constantly updated as we took on the mold problem, which we were happy to do. The carpet, padding and drywall were all removed in response to the water damage. The studs were also sanded and a disinfectant was applied for the mold as part of SERVPRO of Yorba Linda/Brea’s treatment.   

The tenant, and her uncle, were both incredibly happy with the work of SERVPRO of Yorba Linda/Brea. SERVPRO of Yorba Linda/Brea ensured the safety of the young child, as well as each and every member of the family.

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