Whatever it Takes
The customer gave us a call out of suspicion that their ceiling was have some sort of discoloration so they called our expert team. Once we got out there, we immediately saw there was a problem within the ceiling that was due to a leak from the upstairs bathroom.
Once we got to work, we cut out a section of the ceiling that was damage but as we continued to work we found that the whole ceiling had been effected by this leak and led to damage that could not be fixed. Therefore, we had to remove and chemically wash all the affected areas to ensure that nothing was left in the house that could later lead to health problems.
In moments like this, we would rather take the long route and keep our customers safe, even if that means doing more than we had anticipated. We want to leave with confidence knowing we did all we could to make sure the customer can sleep comfortably at night.