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Fire & Water - Cleanup & Restoration

Mold Removal After a Leak in a Yorba Linda, CA Home

9/26/2014 (Permalink)

Mold Removal After a Leak in a Yorba Linda, CA Home

A customer called us because he had caused accidental water damage to the unit below him, and it was causing water damage on the ceiling in the garage.  We sent our Production Manager, Jonathan Arcila, to perform a free inspection and assessment for the customer.  When he arrived, he noticed that the garage ceiling was heavily saturated with water and that visible mold had begun to grow because the damage had been left for over ten days without any form of water damage restoration being performed.  Luckily, the customer called the professional water damage restoration heroes at SERVPRO of Yorba Linda/Brea to perform excellent water and mold removal services.

The customer was concerned because he stored his valuable cars in the garage and did not want anything to happen to them.  We first needed to stabilize the ceiling because it was so damaged that it threatened to collapse.  We knew that the damage had caused an issue with the integrity of the structure, and we wanted to take care of it immediately to ensure no one got hurt.  The customer wanted us to begin right away and work as quickly as possible because he knew his cars would have to be parked on the street during the water damage restoration, and he was concerned that something could happen to them.  Our crew understood his concern and quickly got to work.

We worked closely with his insurance company to obtain all of the necessary approvals for completion of the water damage restoration process.  The customer was extremely satisfied with our ability to completely restore the water damage and do so in a short amount of time.  Our work was professional and allowed our customer to return his cars safely to his garage very quickly.  He was thankful for our hard work and willingness to work within his timeframe.  

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