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Mold is Discovered During a Remodel in a Yorba Linda, CA Home

9/11/2014 (Permalink)

Yorba Linda, CA homeowners had just begun an expensive remodel in their home when their contractors discovered visible mold damage in addition to extensive water damage on a few walls.  The affected areas were located in the formal living room and in the bathroom.  The remodel work could not continue with the home in its current condition.  Both the homeowners and the construction crew were in danger of inhaling mold spores which are a potential health risk.  Knowing that the remodel could not continue in an unsafe environment, the homeowners frantically searched for a mold remediation company to come in and work quickly to get their remodel back on track.  They decided to call the professional heroes at SERVPRO of Yorba Linda/Brea to take care of the mold and the water damage.

The property was inspected by our representative, Jonathan Arcila, who determined the water damage was caused by the water heater located in the garage.  The water had then spread through the inside of the walls.  Unfortunately, the water damage was extensive.  But luckily for the customers, they were in the best hands.  Jonathan described the entire mold removal process to his concerned customers who were worried about getting their remodel completed and making their home mold free.  He assured them both that the SERVPRO of Yorba Linda/Brea crew would quickly return their home to a safe and clean place for them to live and for the contractor to re-enter and continue work. 

Once the mold remediation and water damage clean-up were completed, the customers expressed their gratitude to the SERVPRO of Yorba Linda/Brea crew for their rapid response in an emergency situation.  Their professional work met the customers needs in every way and the customers could not have been happier to return to their mold free home.  They were ready to enjoy their summer vacation in mold free, water damage free, and newly remodeled home.  Their remodel was back on track in no time, especially because our crew gave them daily updates on their progress, allowing the customer to know precisely when to have their contractor return.  We brought back their peace of mind and they had complete confidence in our work.  

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