A Yorba Linda Home is Damaged by Fire and Smoke. SERVPRO of Yorba Linda/ Brea Provides Expert Restoration.

7/22/2019 (Permalink)

When our client left something in her oven to burn, she quickly called SERVPRO of Yorba Linda/ Brea for fire damage restoration.

It was a simple mistake nearly anyone could make, but the damage still required our expert assistance. After baking a pizza for her family, our client forgot to turn the oven off.  As the temperature in the oven continued to build, the cardboard box the pizza had been baked in caught fire.  Thankfully, the family was home and evasive action with fire extinguisher put the fire out.  Unfortunately, the kitchen walls still received some pretty heavy damage.  The home owner searched Google for service options and she found our Yelp page.  She was impressed with the large number of very positive reviews she found there.  Going to our website, she also found a number of video testimonials from prior clients.  She chose SERVPRO of Yorba Linda/ Brea and within an hour, our project manager, Gilbert, was at her door to provide an inspection and an estimate. The homeowner agreed to it and by later that afternoon, we had several technicians working on the restoration.

The first requirement was to remove the smoke and fire-damaged areas of the kitchen.  As a passionate home-chef, the homeowner was concerned that the restoration work would extend for more than several days and she voiced her concern to Gilbert.  He assured her that this was. a pretty simple job for our team, and true to his word, Gilbert and his crew finished the job the same day. 

The homeowner was thrilled with how quickly SERVPRO of Yorba Linda/Brea was able to complete the job. She was also very happy with the professionalism of the crew and the excellent communication she had with Gilbert. Overall, the fire damage repair could not have gone easier or smoother for her. She was happy to have had such a professional and hard working company in her home.