Fire In A Santa Ana Play Room
Recently, SERVPRO of Yorba Linda/ Brea was called on to assist in a fire damage restoration situation in Santa Ana, California.
Our client, an elderly lady living in an older home in Santa Ana, had been awakened early in the morning by two loud pops coming out of her detached garage. Someone in her neighborhood had thrown an incendiary object into her garage igniting a pile of clothing and starting a garage fire.
The fire had done damage to the popcorn ceiling, walls and flooring of the garage.
While the fire itself had been quickly extinguished, this ‘man-cave’ style garage had suffered light smoke damage.
We know that a fire on your property is a super anxiety-charged situation and the best we can do is to get to our customers quickly to start the process of putting things back together. Jonathan is one of the best in the business, so we sent him out to assure the home owner everything would be allright. His knowledge and confidence were on display as we walked the home owner through the next stages of what would happen next.
We cleaned everything in the garage that was salvageable and also submitted the ‘total loss list’ to our customer’s State Farm insurance adjuster. Following our wipe down, we powerwashed the concrete floor. We also performed a hot thermafog of the garage; this is a deodorizing fog that penetrates everywhere.
Our greatest satisfaction always comes at the end of every project when we can see how satisfied our customers are with the work quality and attention to detail we pour into every restoration we perform.
As they say, we make our customers feel ‘Like it never even happened’!
To hear more about what our customers have said about our work, visit our testimonials page; http://www.SERVPROyorbalindabrea.com/testimonials . Have a restoration emergency you need handled NOW? Call us at 714-701-0207.