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SERVPRO Wins Over Homeowner for Water Damage Removal

11/25/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we want you to be happy with the work performed at your home. We know we will do the job right the first time, so give us a call to have us come out and perform an inspection on the work you might need done.

A homeowner in Yorba Linda recently called us for a second opinion. She had a slab leak and had already called another restoration company, but was unsure the company was managing the situation properly. Seeing as she knew our Project Manager, Jonathan Arcila, she knew he was the one to call to see if his team could take a look. Jonathan ended up going himself to perform the inspection.

He found that the water damage extended from the air conditioning closet in the hallway to the bedroom, master bedroom and hallway bathroom. He gave her the quote and the list of work that would need to be done and let her compare it to the quote from the other company. We were also sure to let her know that we stick to our quotes, so there would be no unexpected fees at the end.

The homeowner mulled it over and decided that SERVPRO of Yorba Linda/Brea was the right company for her! She called Jonathan and told him to send the crews as soon as possible.

Our crews arrived that same day to get to work. We removed some drywall in all the affected areas and then sanded down the studs to make sure there was no mold growth as a side effect. From there, we placed equipment to make sure everything dried properly.

The homeowner was beyond happy with our work! She was pleased she had chosen to go with SERVPRO of Yorba Linda/Brea over the other restoration company. She knew her home was in great hands.

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