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Homeowner Waits Too Long with Water Damage

11/11/2015 (Permalink)

With water damage, timing is everything. As soon as you notice something, it is your duty as a homeowner to make sure to call a water damage company as soon as possible. 

A homeowner in Anaheim called us recently after the water damage in their home finally got out of control. A pipe under the sink had been leaking for a while, but the homeowners was unsure about the extent of the water damage. He let the problem grow for a while before he finally decided to make the call based on the suggestion of a friend. He called SERVPRO of Yorba Linda/Brea and we sent out a Project Manager to perform the initial inspection.

Upon the inspection, our Project Manager found that there was indeed mold under the sink. Upon speaking with the insurance company, they refused to cover the damage as it had been going on for a while. Thankfully, our Project Manager worked with the homeowner to give him a reasonable price for self-pay. He knew our technicians at SERVPRO of Yorba Linda/Brea would be able to get the job done in a timely fashion, so he called our Crew Chief, Jonathan Arcila, to lead our technicians in the work.

Our technicians got to work immediately. We removed the kitchen cabinets and all the affected drywall. Thankfully, we were able to save the flooring. From there we performed mold remediation and set up some final equipment to make sure the kitchen dried completely. 

The homeowner was so happy with our work! He promised to give us a call again as soon as he noticed any future water damage.

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