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Fire & Water - Cleanup & Restoration
1-888-650-0013

SERVPRO Proves to be the Best in the Business

4/24/2015 (Permalink)

Nowadays, the Do-It-Yourself mentality is very prevalent. It seems as though, with Google, anything is possible. Unfortunately, this is not the case with everything. When it comes to water damage, the cleanup really should be left to the professionals. When water damages a home, it is more than just throwing some towels on it and calling it good. Improper cleaning and removal of water damage can lead to mold growth, which can be dangerous to everyone in the home.

For one homeowner in Yorba Linda, he wanted to clean the damage himself. After a water heater leak in his kitchen damaged multiple rooms in his home, he called his insurance agent. This insurance agent recommended he call SERVPRO of Yorba Linda/Brea immediately, as he knew we were compatible with his insurance plan and the best people for the job.

The homeowner did call us, and we were able to make it out to the home within an hour of the initial call. When we got there though, the homeowner was sure he would be able to take care of the problem himself and sent us away.

It only took the weekend for the homeowner to realize his mistake, and he gave us a second call on Monday to have us come out and check the water damage again. He realized it was out of his scope of DIY, and wanted someone to do the job professionally.

We went out again and our Production Manager, Chris Trejo, noticed that the leak had damaged a lot of the wood flooring in the kitchen. We also did a quick test for asbestos, which was positive, so we went in and started performing an asbestos abatement. By the end, even though there were more problems than the homeowner had initially planned for, he was very pleased with our work. He was happy he had chosen the experts at SERVPRO of Yorba Linda/Brea to do the job properly. 

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