A Water Heater Floods a Brea, CA Home

2/18/2015 (Permalink)

A homeowner in Brea, CA had an old water heater in her home. She had not had it inspected recently to be sure it was in proper working order. This is, of course, when problems occur. One day when she came home from work, she was shocked to learn that the water heater had burst and was flooding her home. She immediately ran to shut off the water to prevent any further flooding, but serious damage had already occurred despite her quick efforts. She called out a technician to fix the problem with the water heater, but she also knew that she would need to search through the water damage companies in the area and have one come and take a look at the water damage. 

After searching online, she felt that SERVPRO of Yorba Linda/Brea was the best water damage company in the area. She called us right away, and we sent our Production Manager, Chris Trejo, to the home to inspect the water damage. As he looked around, he confirmed the presence of water damage and suggested that our team get to work right away. He sent Crew Chief, Waldo Roman, to the home along with a team of water damage experts. 

They got to work as soon as they arrived at the property. They started by removing all of the water from the home, and then got to work removing all of the water damage. Once this was complete, the team ensured they did everything necessary to thoroughly dry out the home. They wanted to be sure that there was no possibility for mold growth in the home.

The customer was thrilled that we were able to finish the project quickly and efficiently. She was confident in our work and was comforted knowing that we had taken all of the necessary steps to prevent mold growth. After her experience with us, she was certain we were the best of the water damage companies, and she assured us she would be calling us again should the need ever arise.