A Mattress Fire Causes Water and Fire Damage in a Brea, CA Home

2/4/2015 (Permalink)

A Brea, CA homeowner woke up one night to the smell of smoke. She knew something in her home was burning, so she followed the smell and visible smoke to an unused guest bedroom. When she entered the room, she saw that the mattress was burning up. She called the fire department immediately and then ran to get her fire extinguisher. She was able to keep the fire from spreading by using the fire extinguisher until the fire department arrived. Once they got to the home, they put the fire out and began to investigate what had happened. It turned out an electrical malfunction had caused a spark that landed on the mattress and caught it on fire. She was left with fire damage and water damage from the fire department putting out the blaze. The homeowner performed a quick Yelp search to determine the best company to restore the fire and water damage. The best reviews told her SERVPRO of Yorba Linda/Brea was the company to call. 

She called us right away, and we were able to send out our Production Manager, Jonathan Arcila to the home the same day. He examined the fire and water damage and determined the job was something his team could handle. He sent our Crew Chief, Jose Melgar, and his team of fire and water damage removal experts to the home. 

When they arrived, they set to work removing the fire and water damage from the walls and the floor around the bed. They worked very quickly and efficiently to ensure the room was clean as soon as possible. They wanted to be sure the work was done to give the homeowner peace of mind after such a trying ordeal. 

We were done in no time, and the homeowner was thrilled with our work. She was happy we were able to complete the project so quickly and was grateful for our professionalism and excellent communication with her. She told us she would be happy to recommend us to her friends.