A Broken Water Main Floods the Inside of a Brea, CA Home

12/16/2014 (Permalink)

A Brea, CA homeowner woke up in the middle of the night to the sound of running water in his home.  He could not believe what he was hearing, so he got out of bed to see what the sound was.  When he put his feet on the ground, he realized his carpet was wet.  He walked into his kitchen and saw water pouring into his home from under his front door.  As he investigated further, he discovered that a water main outside was broken and water was pouring into the street and the surrounding homes.  The city was taking care of the broken water main, but a neighbor suggested he call SERVPRO of Yorba Linda/Brea to take care of the water restoration inside his home.

After receiving his call, we sent our Production Manager, Jonathan Arcila, to the home to assess the water restoration needs.  He confirmed that our professionals were needed to perform water removal in the home.  Jose Melgar, our Crew Chief, and his team of water restoration pros arrived at the home to get the water removal process started.  

As they began to work, they could see just how bad the damage was.  A lot of water had entered the home and the water removal was going to be a big job - but nothing SERVPRO of Yorba Linda/Brea couldn’t handle!

The homeowner’s quick response to the damage saved him from having a lot more damage than he could have had.  Our team’s quick response to his phone call also played a huge role in minimizing the water damage.  The homeowner was thrilled that we were able to remove all of the water from his home.  He was also happy we were able to come to his home immediately and take care of the problem.  The excellent communication we had with the homeowner was much appreciated, and we had his home back to its normal, dry state in no time.