Water Damage Restoration in Brea, CA

12/15/2014 (Permalink)

Being a homeowner is full of surprises.  For one Brea, CA homeowner, those surprises showed up sooner than expected.  Shortly after moving into her new home, our customer needed to replace some of the pipes under her kitchen sink because they were leaking.  The leak was not horrible, but she wanted to make sure it was fixed properly and did not get any worse. She had heard from friends and family how frustrating it is when water damage restoration is needed. A few months after the replacement pipes were installed, she noticed some areas under her sink were still a little wet. Then the next day when she came home from work, her entire kitchen floor was covered in water.  

Upon further investigation, she realized that the pipe under the sink had burst.  She needed a water damage restoration company to come to her house as soon as possible.  She performed a quick search on Yelp to find out which company is the best at completing water damage restoration jobs in the city of Brea.  She determined that SERVPRO of Yorba Linda/Brea was the best and gave them a call right away.

We sent our Production Manager, Chris Trejo, to the home the same day to assess the damage.  He determined that water damage restoration needed to be performed immediately to prevent further water damage and the growth of mold.  He was able to call our Crew Chief, Waldo Roman, and his team of water damage restoration experts to the house right way to begin working.  

The homeowner was thrilled with our quick response time and the professional work we performed for her.  She was happy that we were able to prevent mold from growing in her home by working quickly enough to rid the home of water before the mold even had a chance to grow.  Back in her water free home, our customer was completely satisfied with the superior water damage restoration and service we provided her.