If you have a fire or water emergency, please call us now at (888) 650-0013

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration
1-888-650-0013

Pipe Leak Causes Water Damage in a Yorba Linda, CA Home

9/16/2014 (Permalink)

Pipe Leak Causes Water Damage in a Yorba Linda, CA Home

A customer in Yorba Linda, CA had an emergency situation where an exterior pipe leak caused flooding in his dining room.  The flooding occurred late in the evening and the customer was thrilled that SERVPRO of Yorba Linda/Brea could come to the rescue.  We arrived at his home within an hour of his phone call even though he had called after 5pm.  

When we arrived, we discovered that the leak had originated outside.  Water had seeped into the home and flooded the dining room where the customer had a counter with cabinets and a granite countertop.  He was concerned that the counter could be ruined by water damage.  We immediately contained the affected area to keep the water from spreading any further and causing any more damage.  Drying equipment was set up and the contained area of the home was isolated to speed up the drying time and maximize efficiency.  In addition, we set to work removing only the affected drywall and insulation so that we did not have to remove the entire counter.  The customer was very pleased with this because it saved him repair or replacement costs and time that it would have taken to repair the counter.  

Our Crew Chief, Waldo Roman, assisted this customer in giving him an estimate and thoroughly explaining the process for the water restoration in the home.  The customer was thrilled with Waldo’s expertise and willingness to help him understand the process that was occurring in his home.  Specifically, the customer appreciated SERVPRO of Yorba Linda/Brea’s ability to stick to a schedule.  We gave the customer a finish date and we were able to keep it.  Overall, the customer couldn’t have been happier with our work and stated, “Waldo was very professional, and did a very good job.  Thanks!”

Other News

View Recent Posts