Mold in a Brea, CA Home after a flood from a toilet supply line

8/21/2014 (Permalink)

Mold in a Brea, CA Home after a flood from a toilet supply line

A Brea homeowner first noticed a leak in her toilet supply line when she discovered a foul odor coming from her bathroom.  As she began to investigate the leak, she quickly discovered the presence of black mold behind the vanity in the bathroom and in an adjacent closet.  

In an effort to reduce the humidity in the bathroom air, the customer set up fans and a dehumidifier.  While these actions may have helped prevent further damage, it was obvious that the mold was still present and that she was going to be unable to remedy the problem on her own.  She had an injured back and realized the work that was going to be required to fully rid her home of mold would require more labor than she was capable of performing.  After a thorough Internet search for a reliable company, she determined SERVPRO of Yorba Linda/Brea was the best option. 

She called us after being impressed by our professional website, and we were more than happy to assist her.  It was very important to remove the mold as quickly as possible to be sure her home was a safe living environment.  We placed drying equipment and an air scrubber in her home to purify and filter the air of any mold spores.  It was critical to prevent the homeowner from getting sick from the mold that had begun to grow in her bathroom and closet.  She knew the air quality was poor based on the odor in her home, and she was quite happy to have both the mold removed and the odor went along with it.  

All work that was going to be done in her home was discussed and explained beforehand to give the customer a clear picture of what the mold removal process entailed.  The process of isolating the work area and remediating the existing mold was thoroughly explained to ensure the customer was well informed and comfortable with the mold remediation process.  Thanks to SERVPRO’s experienced technicians, she is now happily living in a mold-free environment.