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Toilet Leak Leads to Flooding in Brea, CA

8/7/2014 (Permalink)

When a toilet leaks, the flood damage can be severe.  One of the most dangerous aspects of a flood in your home is the potential for the occurrence of mold.  Recently, a customer in Brea, CA had a toilet leak that led to the flooding of her bathroom.  It caused damage not only in the bathroom, but in a nearby closet as well.  She first called a plumber, who discovered a musty smell and visible mold caused by the leak.  At this point, it was necessary to contact a company like SERVPRO of Yorba Linda/Brea, a cleanup and restoration company, to remove the mold caused by the flood.  

This particular customer contacted a few companies for an estimate and was disappointed in their services when they came to her home.  She took to the Internet to find another company to come and give her an estimate, and this time she found SERVPRO of Yorba Linda/Brea.  She was impressed by how professional our website was and decided to have us come to her home.  We sent Chris, a SERVPRO of Yorba Linda/Brea estimator, to assess the flood damage in her home.  The customer was thrilled with Chris’s professionalism and knowledge of leaks, flooding, and mold damage.

Mold can cause severe damage to your property, but it is also a danger to your health.  The presence of mold can aggravate allergies, cause breathing problems, and bring about skin and eye irritations.  It is especially hazardous to the elderly and young children as they are susceptible to mold exposure.  With this in mind, it is particularly responsible to call a professional restoration and mold remediation company like SERVPRO of Yorba Linda/Brea.  This customer did the right thing in calling to have someone look into the mold caused by the flooding that left her carpeting and its underlying padding wet in her closet (a perfect breeding ground for mold).  

Chris was able to provide the customer with an itemized estimate that left her feeling comfortable with what exactly needed to be done to her home and how SERVPRO of Yorba Linda/Brea was going to do it for her.  The leak that led to the flooding of her bathroom and closet was a potentially dangerous one, but we assured her that her home would be taken care of and remain mold free.

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