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SERVPRO Saves Home from Ceiling Collapse after Water Damage Issue

2/18/2016 (Permalink)

We can’t stress it enough: do not ignore water damage when it affects your home. Not only can it lead to mold, but it can also literally ruin your home, if it’s a bad enough leak. We have seen so many cases where floors buckle or ceilings collapse because the water damage was so severe. As soon as you notice any sort of leak in your floor or wall, give SERVPRO of Yorba Linda/Brea a call. We will do everything we can to save your home from the perils of water damage.

A homeowner in Yorba Linda recently called us after hours to get us out to her home. She had noticed her upstairs bathroom was flooding after a pipe leak, but thought she had been able to stop the water. Unbeknownst to her, the water was leaking through the floor and to the ceiling of the garage underneath. She knew that she needed a water damage company to come out and inspect the home, so she called SERVPRO of Yorba Linda/Brea.

Even though it was after regular business hours, we always have someone on call and ready to come by your house if need be, so when the call came through, we dispatched our Project Manager, Cesar Arcila. Cesar went to the home and performed an inspection. The inspection showed that the garage ceiling was so saturated with water that if they didn’t act quickly, the ceiling could completely collapse. He explained to her the importance of getting the work started as soon as possible, so she accepted our quote and told us to get to work.

Our Crew Chief and technicians made it out to the home quickly. We ended up removing the entire ceiling in the garage, thankfully before it collapsed. We then set up a bunch of drying equipment and drying chambers to air the rest out safely. We were even able to save the tile in the bathroom!

The homeowner was so happy with our work. She knew she had made the right decision by choosing SERVPRO of Yorba Linda/Brea to get her water damage removed. She told us that she’d absolutely be using our services again to save her home!

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