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Plumber Refers SERVPRO after Placentia Water Damage

12/23/2015 (Permalink)

At SERVPRO of Yorba Linda/Brea, we get a lot of our business from referrals. And we appreciate each and every one! Whether it comes from your neighbor, your plumber or your Google search, we love hearing about how you heard about us. One of our most common referrals is from plumbers. They are one of the people that see water damage as often as we do, so to hear from them and to hear that they refer us means so much. It means they trust us with the homes of their own clients. 

Recently, a plumber went to a home in Placentia and, after seeing the damage, gave the homeowner our number. The homeowner found that a pipe had burst in her kitchen and was spreading quickly to the surrounding rooms. She first called her plumber, who was able to come out and fix the pipe. But he knew the water damage would take more than a mop to remove. He told the homeowner to call SERVPRO of Yorba Linda/Brea next. 

As soon as we received the call, we sent our Project Manager, Jonathan Arcila, to the home. He performed his initial inspection and found that the flooding from the kitchen had spread to the family room, hallway and entry. He knew it would be a job for SERVPRO of Yorba Linda/Brea. He called our technicians, who made their way out to the home immediately.

Our technicians started the work as soon as they were given the green light. First, we extracted all water in every room. After that, we ended up going in and removing some drywall in all the rooms and set up air movers to get it all dry. Thankfully, we were able to save tile flooring in all the rooms. 

The homeowner was so happy with our work! He was grateful that we were able to make it out to the home so quickly and get the job completed efficiently. He promised he would tell all his friends about our work and start a new line of referrals!

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