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Water Damage Considerations for Commercial Property Owners

8/25/2018 (Permalink)

Commercial Water Damage Considerations for Commercial Property Owners Landscape maintenance and building maintenance. Two sides of a single plan to avoid water damage at your commercial property.

Here are a few water damage considerations for Orange County commercial property owners to consider.  From Anaheim to San Clemente, adopt these suggestions to avoid water damage at your commercial property!

Firstly, any water that hits or surrounds your building should have a well-planned route to follow that leads away from the building. 

Think of the grounds around your building and  the structure itself as a single unit.  The crew of people working on the grounds and the folks working on building maintenance should come together as a single team with a holistic view of the property.  If anyone on the overall team should notice a water problem, there should be a clearly known communication path.

Roof Leaks

If landscaping is not properly maintained, water from a rainstorm can actually flow clear up to a roofline by following the vegetation around the building.  This water can even leak behind the siding and flashing where it can eventually penetrate to the interior walls. 

Tree roots can clog underground drain pipes.  For example, at SERVPRO of Yorba Linda/ Brea, we’ve had clients who have experienced major sewage seepage caused by choked sewer lines. 

The point is, grounds maintenance personnel can be instrumental in avoiding this type of damage by knowing whom to communicate with and by taking pre-emptive steps to avoid this kind of structural water damage.

Avoiding Damage

Be alert for water flow around the grounds and watch your older trees to see what, if any impact their root systems may be having on the plumbing.  If necessary, take the step of removing or replacing larger vegetation if it becomes a threat to the structure.

Regularly communicate with the landscaping team and your building maintenance personnel and stay abreast of all potential water damage causing hazards.

Parking Lots

A well-planned parking lot will lead rain water away from the building and towards properly placed and maintained drains.   Drain maintenance is very important.  Dirt, leaves and other things that clog the drain pipes can foil even the best planned drainage system.  To keep your drains cleared, follow these useful tips:

Routine inspection and maintenance

Watch out for standing water.  Water that collects around a drain is a good indicator that you have blockage that needs clearing.

Irrigation Systems

Lawn sprinkler systems can be easily damaged by mower blades or other maintenance equipment.  Sprinkler systems with broken heads can create flooding, especially since a lot of these systems are timed to work at night when no one is around to notice faulty operation.  Standing water in isolated places around the lawn or other places is a red flag that you may have this problem.

Corrective Actions

Regularly inspect the irrigation system by walking the property and looking for broken heads or standing water. 

Manually run the irrigation system and watch out for ‘geysers’ that stem from broken water pipes. 

Make needed repairs on a timely basis.

Time to Re-think Your Property’s Landscaping?

Many properties in Southern California were planned in times when water was not as scarce as it is becoming in this era of climate change.   Older landscaping plans require significant amounts of water.  Reducing your watering requirements is also a good way to reduce the risk of water damage to your structure(s).  Newer landscaping plans reflect the fact that Southern California is a desert and property owners are installing more desert-scape and even decorative hardscape around their property. 

Even with the best planning efforts, accidents and disasters still happen.  When the threat of water damage becomes an actual problem, it’s important to have a partner you can rely on.  SERVPRO of Yorba Linda/ Brea has been helping commercial and residential customers with water damage restoration for over eleven years.  Over that time, we’ve become the #1 SERVPRO franchise in California.  Commitment to our core values – integrity, knowledge, sense of urgency, consistency, and cleanliness – have helped us achieve this position that we do not take for granted. 

You can learn more about what our clients have said about our work at http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance?  Call us at 714-701-0207.

We’ll make you feel “Like it never even happened”!

Dealing with Storm Damage

8/25/2018 (Permalink)

Southern Californians may be dealing with more storm damage in the winter of 2018/ 19.    Temperatures will be colder than usual this year and we’re expecting more rain. 

El Nino weather is predicted for the winter of 2018/19

The National Weather Service is predicting that 2019 will be an El Nino year and temperatures in Southern CA will be colder than usual.  In normal El Nino years, the general effect on California is increased rainfall with accompanying floods, landslides, and coastal erosion. The effects are variable across the state and are more predictable in Southern California.

So, if things hold true, we could be seeing a lot more rain than usual in communities like Anaheim, Brea, Fullerton, Garden Grove, Irvine, Lake Forest, Mission Viejo, San Clemente, and so on.  Knowing what to do in these circumstances will be very important.

Potential Storm Damage and Water Damage

Storm Damage

With colder temperatures, hailstorms may be prevalent.  Ranging from pellet-size to softball size, hail can do expensive to correct damage.  For instance, dents and dings on cars, roofing/ shingles and other parts of the home and property. 

Often, wind storms can create more damage.  The fall is usually our windiest time of year when the Santa Ana winds can blow at more than 80 mph, damaging roofs, trees, and more.  If undetected, roofs that are damaged in the fall, can be leak problems when the rains hit and rain creates interior water damage.  Following the heavy winds property owners should check for:

  • Missing shingles, shutters or pieces of siding
  • Blown out windows
  • Cracks, chipping and splitting in siding, stucco, paint or wood
  • Dings and dents on roofing, siding, door frames and windowsills/windowpanes

Water Damage

Water damage might be harder to identify because it doesn’t always show up like we think it could.  Look for visible signs such as

  • Water spots or discoloration on ceilings
  • Walls or surfaces
  • Soggy and/or expanding wood
  • Leaks in the ceiling or roof
  • Damp, musty odor (indication of mold growth)

What to Do Next

If you suspect you’ve got storm-related damage, the best thing to do is call SERVPRO of Yorba Linda/ Brea.  We’ll come with a sense of urgency and provide you a complete consult and estimate for the restoration services.  In many cases, we’ll help you contact  your insurance provider, if you haven’t already called them.  Most of our work comes from provider references, we work with all the major carriers. 

As soon as we’re given the green light, we’ll start the drying out process.  Because mold thrives in wet or moist conditions, it’s important to act immediately.  Also, in many cases, we can avoid things like wood paneling and flooring from warping.  Water extractors are used to completely drain any standing water.  Air movers are used to thoroughly dry carpeting, walls, ceilings etc.  If the interior of your walls has become wet, we provide demo services to expose the studs and hasten the drying out time.    If mold growth has already started, we will build air-tight containments around any spaces where it exists to prevent spores from being disturbed and moving to other locations of the house through your structure’s airways.  These  containments are part of larger engineering controls which also include special HEPA filters that clean the air to EPA standards.    

SERVPRO of Yorba Linda/ Brea is the #1 SERVPRO franchise in California.  We’ve achieved this by being committed to important company values.  We treat every customer’s disaster with urgency.  Our technicians are certified; you’ll be serviced by highly experienced and knowledgeable experts in restoration services.  We are consistent in the quality of our work because we know our reputation depends on it.  Our integrity is our most valuable asset.  We don’t over-promise or under-deliver.  When we make you a promise, you can count on it.

Find out more about what our customers have said about our work by visiting our testimonials page:  http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance?  Call us at 714-701-0207.

We’ll make you feel “Like it never even happened”!

Staying Safe During a Storm

8/25/2018 (Permalink)

Priorities, people!  The most important thing is staying safe during a storm.  There will be plenty of time to review the damage, later.  In our modern, technology-driven age, we can sometimes forget how powerful the forces of nature are.  Here’s a few tips on how to protect your family and friends.

If You’re Outdoors

Find Shelter Fast

In the event that you’re caught in a thunder and lightning rainstorm, the best way to reduce the chances of danger is to get inside a protective structure.  If you can see lightning, there’s a chance it can hurt you.   Make sure and bring your pets inside with you and protect them, too.

Things to definitely avoid:  standing under a tree and being near powerlines.   Lightning is attracted to tall objects and  you could get hurt, either by the tree if it should crack or the lightning could hit you, too.  High voltage powerlines can come down in heavy storms and once down, move like writhing snakes.  People have been killed because they were ‘whipped’ and electrocuted by powerlines.

Should a protective building not be near, get in a car with metal roof and sides.  Metal is a great conductor of electricity.  Better to have the voltage go around you instead of through you!

Stay Off your Landline

Lightning has been known to travel through telephone wires.  Shocks from landlines are actually the leading source of lightning-related injuries. 

Avoid Potentially Wet Areas

This includes swimming pools and even showers and bathtubs.  Water is also an excellent conductor of electricity.  So is metal plumbing.  Lightning can run through metal pipes and shock you if you touch a metal faucet at the time it strikes.

What if You Can’t Get Inside?

There are just some times when there are no protective structures.  In these cases, the following rules apply:

Get to a lower elevation.  Lightning strikes less often at lower elevations.

Avoid being in situations where you are the tallest object.  This could include open meadows, athletic fields, golf courses etc.  Remember, the tallest objects in an area are practically ‘lightning targets’.  Don’t be one!

If you feel a staticky sensation in your hair, it could be that a lightning strike is imminent.  In this case, assume a crouched position transferring your weight to the balls of your feet with your shoes touching.  Next, tuck your head and cover your ears (make yourself as small as possible). This will improve the odds of avoiding a direct hit.  When the staticky sensation passes, make a ‘bee line’ for the nearest car or building.

If You’re Driving

Don’t Touch

The safest car to be in during a lightning storm is one where the entire cabin is composed of metal – something that isn’t found as commonly anymore.  Non-metallic materials actually increase the chances that the passengers may be injured.  In the event that the car is hit, the current may pass through the vehicle’s electrical systems, the GPS, cell phone chargers, car door handles, foot pedals, steering column and steering wheel.

The best advice in a situation like this is not to touch anything metal in the car’s cabin during the storm – including the radio. 

Drivers should also avoid driving through standing water.  Engines can easily stall in as little as 6” of water.  This increases the chances of being hit by another vehicle or getting caught in a flash flood.

Moving Past the Storm.  Restoration Services.

While these tips will not protect your property, they could save your life!  In the event that you should require water or storm damage restoration after the storm has passed, SERVPRO of Yorba Linda/ Brea is here to help.  We’ve been serving the Orange County community for eleven years and have become the #1 SERVPRO franchise in California during this period by staying true to our values. 

There when you need us.  We’re here for you when you need us most.  In many cases, we’ll be at your door within an hour of your call.

Share our knowledge.  Experience has shown us that what most people want is to understand what is happening all through the restoration process. 

Integrity.  You’ve been through something horrible.  Now you need someone you can trust.  Our word is our bond.

Someone you can count on.  Most of our business comes from word of mouth referrals.  To keep that going, we know we’re only as good as our latest job.  You’ll always receive our very best work.

Respect for your property and possessions.  You can trust us to carefully move, and cover everything in our work area to protect what you’ve worked so hard for.

Find out more about what our customers have said about our work by visiting our testimonials page:  http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance?  Call us at 714-701-0207.

We’ll make you feel “Like it never even happened”!

Managing Mold: Considerations For Commercial Property Owners

8/22/2018 (Permalink)

Commercial Managing Mold:  Considerations For Commercial Property Owners SERVPRO of Yorba Linda/ Brea carefully erects mold containments like this one to prevent mold spores from spreading to uncontaminated areas.

So you’ve identified a mold growth challenge somewhere in your commercial structure.   Beyond remediating the immediate mold growth, what should you, as a business owner, be doing next?

Obviously, your number one concern with mold is to protect the health and safety of the people working, visiting or living in your building.  You definitely should have a moisture and mold remediation plan and it should contain the steps needed to eliminate the moisture source, identify all the protective equipment you should have on hand and the steps you will follow to contain and remove any moldy building materials.

How Big a Problem Do You Have?

This might be the first question to pin down.  The more mold, the more you’ll need engineering controls.  This term describes the system of special plastic-walled containments and negative air-flow that you’ll need to erect in order to prevent mold spores from moving out of the contained area and into the structure’s open airways. 

What If You Can’t See It?

If the mold is visible, visual assessment is very important to identify the extend of the contamination.  But it isn’t always visible.  In those cases, fiber-optic borescopes can be useful to measure the problem in spaces like wall cavities.  Also, moisture meters, infrared thermography and temperature/ humidity meters are important tools. 

Also, don’t forget that people who use the building regularly can be important information sources.  They can tell you about past leaks, and they might also have information such as where has mold ever been painted over. 

Sampling for Mold

If mold is visible, actual lab tests are not necessary to identify the problem.  They are important though if medical personnel are trying to diagnose a specific infection and treatment protocol.  Lab tests may also be required for legal or insurance purposes.   The testing lab brought into the situation will have a specific protocol that they’ll follow. 

Remediation

There are a few things to consider in the remediation stage.  These include:

  1. How large the affected area is.

What kind of materials need remediation.  Basically, if you’ve got mold growing on porous materials – books, wallboard, upholstered furniture etc., you’re not going to be able to salvage anything.  These things should be bagged and discarded.  Your remediation company will take care of this.  This is because mold is a living organism and by now it has grown entangled within the fibers.  There’s no way to completely eradicate them. 

The news is better if the mold growth is on non-porous materials such as metals and plastics.  In these cases, biocides (special chemicals used to kill and remove mold growth) are used to do the heavy lifting. 

  1. A further consideration is the population in the building.

If the people using the building are sensitive or if they are children, they should be considered in the exact protocol that’s brought to bear on the remediation process.  Children in day care centers or senior citizens in nursing homes should also be considered sensitive populations.

Mold remediation is something that should only be done by highly trained, certified professionals.  For over eleven years, SERVPRO of Yorba Linda/ Brea has been helping home owners and commercial property owners eliminate mold growth challenges.  Our knowledge, consistent results, concern for our clients and integrity over the long run have made us the #1 SERVPRO franchise in California.  You can learn more about what our past clients have said about our work by visiting our testimonials page, here:  http://www.SERVPROyorbalindabrea.com/testimonials

If you need immediate assistance, please contact us at 714-701-0207.  We’ll send one of our professional technicians out to meet with you the same day, often within an hour of receiving your call.

We’ll make you feel “Like it never even happened.”

Restoring Your Commercial Property After Storm Damage

8/22/2018 (Permalink)

Commercial Restoring Your Commercial Property After Storm Damage Storms can really do a number on roofs and rain can cause water damage inside. SERVPRO of Yorba Linda/ Brea can help!

My long-time client and friend, Roger, sat in the rain-drenched interior (yes, I said interior) of his law office with a dazed look in his eyes.  The last storm had done a real number on his roof, and through the gaping hole in his roof, hundreds of gallons had poured through a steady rain and hail storm.  “This is going to cost me…”, he said.

All I could think was that this same story was playing itself out in thousands of homes and businesses across the world lately.  Although the geniuses in Washington say it’s ‘not a thing’, the annual cost of climate change is now in excess of $40 trillion annually.   Roger is a friend and a good client, though.  And to us, he's more than just part of a terrible statistic.  This office and his practice are his bread and butter.  And it’s important to us that Roger get’s back on his feet as quickly as possible.

That’s how we see things at SERVPRO of Yorba Linda/ Brea.

As the weather continues to get more and more crazy, storms wreak havoc on buildings. They break into the protective surface of the roof.  When this happens, the wood swells and later disintegrates.  When the wood starts to rot, mold moves in.  Inside the building, ceilings start to sag.  Mold sets in.  

We feel good about the work we do.  We know we're helping guys like Roger.  Here’s what SERVPRO of Yorba Linda/ Brea does to help:

  1. Thorough examination of the inside and outside of your commercial structure.  Doing this helps us identify the type of damage you’ve already experienced. 
  2. Competitive estimate.  The nature and extent of the damage will establish the processes we need to follow including the type of equipment used, the size of the crew we’ll send out, the types of materials we’ll use, and the number of hours required to complete the project.  We work with nearly all major insurance carriers.
  3. Get a jump start.  One very important step that property owners can take to reduce the overall cost of restoration is to attack the situation immediately.  Don’t wait.  Waiting to start the drying process can actually lead to more structural weakening and mold growth.  Mold will take hold in less than 72 hours.  All it needs is moisture and a food source (cellulose, such as wet wooden wall studs for instance).
  4. Restoring Your Structure.  Assuming that the damage began with a leaky roof, we are going to start there by sealing and renovating it.  Next, we’ll address the ceiling and restore it to its former condition.

Our complete storm damage restoration services include:

  • Rapid Emergency Response
  • Immediate Business Continuity Planning and Execution
  • Commercial Project Management and Trade Coordination
  • Damage Assessment and Reporting
  • Building Surveying and Estimating
  • Salvage and Debris Removal
  • Building Drying and Monitoring
  • Thermal Heat Transfer Systems for On-site Drying
  • Emergency Board-Up Service
  • Perimeter Fencing
  • Water Mitigation
  • Roof Repair (Hail, Wind, Storm)

Don’t let the unpredictable and often savage affect of storm damage put you out of your business.  Your reliable friends at SERVPRO of Yorba Linda/ Brea have been serving Orange County home and commercial property owners recover from fire and water damage as well as storm damage for over eleven years.  Our exceptional customer service, consistently excellent results, respect for our clients and their property, knowledge and integrity have made us the #1 SERVPRO franchise in California. 

Visit our customer testimonials page to hear what our clients have said about us.  http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance?  Call us at 714-701-0207.

We’ll make you feel “Like it never even happened.”

Grow Your Business, Not Black Mold!

8/9/2018 (Permalink)

Mold Remediation Grow Your Business, Not Black Mold! Follow the advice in this chart to thoroughly dry your possessions following a flood.

As a business owner,  you do everything you can to treat your employees well, and serve your customers in the best way.  You want to grow your business, not black mold.  A mold growth problem can be a health irritant to your employees and customers alike.

What is Mold?

Mold is a living organism that can grow on any organic substance.  All it needs is moisture and oxygen to be present.  Molds can grown on wood, paper, carpet, foods, and insulation.  Mold spores continually drift in outdoor and indoor air currents.  When people inhale these spores, health issues may occur.

At SERVPRO of Yorba Linda/ Brea, we see a fair amount of mold growth in buildings where restoration work was not completed properly following water damage.  In other cases, we’ve seen it in buildings that were built with tight water seals and there was a moisture accumulation that could not escape.  Roof leaks, landscaping or gutters that direct water into or under buildings and even unvented combustion appliances can all play a role in mold growth in commercial properties.

Preventing Mold Growth at Your Commercial Property

There are numerous mold prevention steps that commercial property owners can take.  These include:

  • Clean up small mold problems on a regular check and remediate basis, especially before they become large problems.
  • Investigate areas associated with occupant complaints
  • Check inside air ducts and air handling units
  • Consider the possibility of hidden mold (interior of walls, under flooring, around air ducts and combustion appliances).
  • Select a professional mold remediation company to handle medium sized or large sized mold problems.

After a leak or other type of water damage, there are additional steps to take.  These include:

Take the necessary actions to thoroughly dry wet, non-moldy materials within 48 hours.  Waiting longer than this will increase the chances of mold significantly.

The chart in this blog offers specific direction on how to thoroughly dry various materials.

If the recommendations in this blog sound difficult, it is because mold is a challenging problem.  Effective remediation should be completed by a certified, skilled and experienced remediation company. 

In Southern California, SERVPRO of Yorba Linda/ Brea has been assisting customers for over eleven years.  The consistently high level of professionalism we demonstrate with every client has made us the #1 SERVPRO franchise in California!  You can read more about us on our testimonial page, http://www.SERVPROyorbalindabrea.com/testimonials

Need immediate assistance with mold remediation?  Call us at 714-701-0207.  We’ll make you feel "Like it never even happened."

Picking Up the Pieces After a Fire.

8/9/2018 (Permalink)

Fire Damage Picking Up the Pieces After a Fire. Recovery after a fire is easier with SERVPRO of Yorba Linda/ Brea on your side. We're the #1 SERVPRO franchise in CA. Call us at 714-701-0207.

It's fire season in California again and in California, there are many, many business and home owners picking up the pieces after a fire.

It started earlier than usual this year.  As I write this, over 290,000 acres are burning in Northern California.  Here in Southern California, we have three fires burning at once; the Holy Fire, Cranston Fire and Valley Fire.  So much damage!  

As a business or home owner, its critical to know what to do and what not to do next.

What Not To Do

It’s understandable that once the fire is out you’ll want to start putting ‘your life’ back together again.  This impulse could lead to more disaster though, so proceed with caution and heed this list of things to NOT do after a fire.

  • Don’t enter the structure until authorities have given the go-ahead.
  • Don’t turn on any utilities (electrical, gas, water).
  • Don’t start or move your vehicle if it’s been damaged.
  • Don’t clean soot, smoke or ash yourself. Professionals will have the right safety equipment and experience whereas untrained property owners can easily be hurt.

What To Do

Once you’ve been allowed back onto your property, and based on the severity of the situation, there are a number of things  you absolutely SHOULD do.  These include:

  • Contact family members and loved ones to let them know what has happened.
  • Focus on your family members and pets on the premises and ensure their safety and comfort.
  • Alert all your utility providers (electrical, water, gas) about the fire.
  • Begin the claim process with your property insurance company.
  • Review and confirm the accuracy of the fire report (the official document, issued by the responding fire department, that details the specifics of the incident). This is important for insurance purposes.
  • Document all fire damage. Take photos and write detailed notes about the full extent of property damage.
  • Before you leave the property, collect all valuables and precious heirlooms and take them with you.
  • Notify the police that your home will be vacant for a period of time for restoration and repairs.
  • Call a professional restoration company for immediate service. Rapid service from a professional, certified, and highly reputable restoration company will help avoid further damage to your property. 

What SERVPRO of Yorba Linda/ Brea Will Do For You

We’re happy you’ve called on us to begin the all-important restoration work.  On arrival, we’ll begin working with you to make you feel ‘Like it never even happened.’

Assess the extent of the damage in your property:  This will usually involve looking at how far the fire, the smoke, and the soot have traveled as well as seeing how badly affected your walls and furniture have been.

Tarp and Sealing Services:  Once the fire damage restoration begins in earnest, the main priority will always be to prevent damage from getting worse.

Clean  Up:  Clean up includes cleaning away smoke, dust, and soot from all surfaces.  Any standing pools of water will be removed using submersible pumps and the areas will then be dried and sanitized.   Deodorizing the structure is also very important.  SERVPRO of Yorba Linda/ Brea will remove any lingering smoky odors in the structure. Carpet cleaning may also be required at this time.

Dry Out:  This could be considered part of the overall clean-up effort.  We separate this out though in order to highlight the steps we take to completely dry the structure.  Once any standing water has been pumped out, we use air movers and dehumidifiers to completely dry out all salvageable walls, floors, ceilings etc.  Assuming that we have been called immediately after to start the clean up and drying process, we can usually avoid a mold situation.  Otherwise, we have to build containments to seal off airways in the structure.   Then we thoroughly clean all mold using special chemicals.   When water has been absorbed into the walls and/ or ceilings, we demo the drywall to expose the studs in the walls so that our air-movers can thoroughly dry them.  Failure to do this leads to a serious mold problem. 

SERVPRO of Yorba Linda/ Brea is a family owned business.  We feel your worry and concern after an event like this and we know you need help NOW.  When we send our technicians to your home or business, we’re sending highly qualified, credentialed, trained and experience personnel.  We take the time you need to feel comfortable with our process and keep you updated through the entire project.  We’ve become the #1 SERVPRO franchise in California by consistently providing our customers with the best restoration service available.  We keep our promises, and we meet our deadlines because we have integrity; we know that a promise is a promise. 

Listen to what our customers have said about us when you visit our testimonials page, http://www.SERVPROyorbalindabrea.com/testimonials

If you need immediate assistance, call us 24/7/365 at 714-701-0207.

Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.

8/9/2018 (Permalink)

Water Damage Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.  Water damage can be devastating. Take the worry out. Hire SERVPRO of Yorba Linda/ Brea for water damage restoration. #1 SERVPRO franchise in

Do you know what to do when water damage strikes your home?  

Storm floods, broken pipes, appliance failures, sewage back up ….  All these unplanned events can lay waste to your property, leaving you with an immediate need for water damage restoration services.  Knowing what to do and what not to do in the event of water damage can help you prevent further damage to your property.

Step One:  File your claim with your property insurance company. 

Step Two:  Start the clean-up and drying process as soon as possible.  Do not wait for an adjuster.  Time is critical to prevent further damage.  As you separate the salvageable from the non-salvageable, carefully inventory all items you will include in your claim; keep a written list and photograph everything as well.  Keep the damaged items as proof of loss.

Step Three:  Depending on the severity of the flood, make sure all your utilities have been turned off before entering the premises.  A spark in the presence of a gas leak could lead to an explosion.   Have an electrician check for grounds and other unsafe conditions before reconnecting with the grid.

 Step Four:  Furnishings and Carpets should all be moved outdoors to be cleaned and dried.  Be sure and dry slowly, out of direct sunlight; sun will warp furniture.  If your flood is listed as category three (contains chemicals or waste bacteria) some items are better replaced.  These would include carpets, carpeting, drapes, upholstered furniture. 

Step Five:  Dry out should start as soon as possible.  Depending on the nature of the water damage, water extraction with pumps and hoses may be necessary to remove all standing water from the structure.  With that complete, air blowers and dehumidifiers should be brought in to thoroughly dry the structure.  Carpeting should be rolled back from the subfloor to allow the floor to be dried.  Walls that have absorbed water should be partially demo’d to expose the studs and hasten the dry out.   If multiple levels of the structure have been damaged, it may be necessary to extend this demo to ceilings as well.  If the flooding has been limited to specific rooms, containments should be built to focus the air blowers and dehumidifiers output to the limited space.  This will shorten the length of time required to dry the room.

While the process may seem simple, doing it properly requires training and experience.  The team at SERVPRO of Yorba Linda/ Brea is highly-trained and certified.  We offer fast and courteous service to save your home. Time is of the essence. It only takes 48 to 72 hours  for mold to take hold in your property.  Mold thrives in moist conditions where there is plenty of cellulose  for them to consume.  mitigation of water in the home is a necessity when tackling the problem. A few minutes can make all the difference.  

SERVPRO of Yorba Linda/ Brea has been expertly restoring our customers homes and businesses for eleven years.   We treat each customer and each customer’s home or business with the same level of respect we’d want if the tables were turned.  We attend to each situation with urgency.  In most cases, we are on site within an hour of being notified.  Becoming the #1 SERVPRO franchise in California required expert knowledge, consistently excellent results, and a great deal of integrity.  If we make a promise, it’s our bond.

You can learn more about us on our testimonials page, http://www.SERVPROyorbalindabrea.com/testimonials.

Do you have an emergency on your hands?  We’re here to help.  Call us at 714-701-0207

Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.

8/9/2018 (Permalink)

Water Damage Know What to Do When Water Damage Strikes Your Home; Start Recovering Faster.  Water damage can be devastating. Take the worry out. Hire SERVPRO of Yorba Linda/ Brea for water damage restoration. #1 SERVPRO franchise in

Do you know what to do when water damage strikes your home?  

Storm floods, broken pipes, appliance failures, sewage back up ….  All these unplanned events can lay waste to your property, leaving you with an immediate need for water damage restoration services.  Knowing what to do and what not to do in the event of water damage can help you prevent further damage to your property.

Step One:  File your claim with your property insurance company. 

Step Two:  Start the clean-up and drying process as soon as possible.  Do not wait for an adjuster.  Time is critical to prevent further damage.  As you separate the salvageable from the non-salvageable, carefully inventory all items you will include in your claim; keep a written list and photograph everything as well.  Keep the damaged items as proof of loss.

Step Three:  Depending on the severity of the flood, make sure all your utilities have been turned off before entering the premises.  A spark in the presence of a gas leak could lead to an explosion.   Have an electrician check for grounds and other unsafe conditions before reconnecting with the grid.

 Step Four:  Furnishings and Carpets should all be moved outdoors to be cleaned and dried.  Be sure and dry slowly, out of direct sunlight; sun will warp furniture.  If your flood is listed as category three (contains chemicals or waste bacteria) some items are better replaced.  These would include carpets, carpeting, drapes, upholstered furniture. 

Step Five:  Dry out should start as soon as possible.  Depending on the nature of the water damage, water extraction with pumps and hoses may be necessary to remove all standing water from the structure.  With that complete, air blowers and dehumidifiers should be brought in to thoroughly dry the structure.  Carpeting should be rolled back from the subfloor to allow the floor to be dried.  Walls that have absorbed water should be partially demo’d to expose the studs and hasten the dry out.   If multiple levels of the structure have been damaged, it may be necessary to extend this demo to ceilings as well.  If the flooding has been limited to specific rooms, containments should be built to focus the air blowers and dehumidifiers output to the limited space.  This will shorten the length of time required to dry the room.

While the process may seem simple, doing it properly requires training and experience.  The team at SERVPRO of Yorba Linda/ Brea is highly-trained and certified.  We offer fast and courteous service to save your home. Time is of the essence. It only takes 48 to 72 hours  for mold to take hold in your property.  Mold thrives in moist conditions where there is plenty of cellulose  for them to consume.  mitigation of water in the home is a necessity when tackling the problem. A few minutes can make all the difference.  

SERVPRO of Yorba Linda/ Brea has been expertly restoring our customers homes and businesses for eleven years.   We treat each customer and each customer’s home or business with the same level of respect we’d want if the tables were turned.  We attend to each situation with urgency.  In most cases, we are on site within an hour of being notified.  Becoming the #1 SERVPRO franchise in California required expert knowledge, consistently excellent results, and a great deal of integrity.  If we make a promise, it’s our bond.

You can learn more about us on our testimonials page, http://www.SERVPROyorbalindabrea.com/testimonials.

Do you have an emergency on your hands?  We’re here to help.  Call us at 714-701-0207

Fire In A Santa Ana Play Room

8/1/2018 (Permalink)

Fire Damage Fire In A Santa Ana Play Room When this garage turned child's playroom endured fire damage, SERVPRO of Yorba Linda/ Brea was there to provide the homeowner with expert restoration.

Recently, SERVPRO of Yorba Linda/ Brea was called on to assist in a fire damage restoration situation in Santa Ana, California. 

Our client, an elderly lady living in an older home in Santa Ana, had been awakened early in the morning by two loud pops coming out of her detached garage.  Someone in her neighborhood had thrown an incendiary object into her garage igniting a pile of clothing and starting a garage fire. 

The fire had done damage to the popcorn ceiling, walls and flooring of the garage.

While the fire itself had been quickly extinguished, this ‘man-cave’ style garage had suffered light smoke damage.

We know that a fire on your property is a super anxiety-charged situation and the best we can do is to get to our customers quickly to start the process of putting things back together.  Jonathan is one of the best in the business, so we sent him out to assure the home owner everything would be allright.  His knowledge and confidence were on display as we walked the home owner through the next stages of what would happen next.

We cleaned everything in the garage that was salvageable and also submitted the ‘total loss list’ to our customer’s State Farm insurance adjuster.  Following our wipe down, we powerwashed the concrete floor.  We also performed a hot thermafog of the garage; this is a deodorizing fog that penetrates everywhere. 

Our greatest satisfaction always comes at the end of every project when we can see how satisfied our customers are with the work quality and attention to detail we pour into every restoration we perform.

As they say, we make our customers feel ‘Like it never even happened’!

To hear more about what our customers have said about our work, visit our testimonials page; http://www.SERVPROyorbalindabrea.com/testimonials .  Have a restoration emergency you need handled NOW?  Call us at 714-701-0207.