Recent Posts

A Home Is More than Just a House: SERVPRO Yorba Linda/ Brea Water Damage Restoration Helped Save One Family’s Memories.

6/28/2018 (Permalink)

Water Damage A Home Is More than Just a House:  SERVPRO Yorba Linda/ Brea Water Damage Restoration Helped Save One Family’s Memories. Meet Edgar Orozco. He's just one of the heroes at SERVPRO Yorba Linda/ Brea. He recently helped Mrs. Lincoln save her most precious memories.

Mrs. Lincoln was beside herself.  Her home in Norwalk, CA, where she’d lived all her life, had just experienced water damage.  This is a difficult situation for anyone.  But when the home you’ve lived out all your eighty-seven years in, when it’s the home your parents first purchased in 1910, so much more is at stake!

Good thing that her insurance adjuster sent her to SERVPRO Yorba Linda/ Brea.  We’ve been helping customers for over fifteen years with water damage restoration, fire damage restoration, mold remediation and much more.  We also work with commercial clients when these disasters impact their businesses.

This was more than a home.  This was a museum and a testament to her family.  Souvenirs of a lifetime lay everywhere.  Every corner of that home held a story and a special memory for Mrs. Lincoln.

We understood the sense of urgency that she was experiencing, and we dispatched a field technician who arrived just a short time later.  We know that when our customers call, they need service NOW.  We know that the shortest distance between anxiety and worry to peace and confidence is a patient, well-informed, empathetic and skilled SERVPRO field technician.  Edgar took the time Mrs. Lincoln needed to explain how SERVPRO was going to restore her home to a state where she’d forget it had ever even happened.  We also let her know we’d take care of her home and everything in it just as if it were our own. 

Our first step was to moisture map the entire home.  We discovered that 100% of the walls in her home were wet.  So were the kitchen cabinets.  In normal circumstances, our protocol would be to remove the drywall from the floor and up about two to four feet.  In this case, however, Mrs. Lincoln wanted to keep the house as original as possible.  So, we had to dry the entire house ‘in place’, which was very difficult and took about four weeks.

To make things a bit more interesting, her museum house had a museum electrical system, too.  So we wouldn’t overload her breaker box, we installed a spider box and carefully dried each room with just the minimum amount of electrical load.  Eventually, we fully restored her home.

SERVPRO Yorba Linda/ Brea is the #1 SERVPRO franchise in California.  We’ve gotten here by our devotion to several important company values that every one of our employees is taught and is expected to demonstrate at all times.  These include

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations.

We hope you never experience a disaster like Mrs. Lincoln did.  But if you do, we hope you’ll call SERVPRO Yorba Linda/ Brea.  We’ll make you feel like it never even happened.  Need help now?  Call us at 714-701-0207.  Curious about what other people have said about us?  Visit our Yelp! page.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

A House Fire is No Game: How SERVPRO Yorba Linda/ Brea Helped One Family Recover With Expert Fire Damage Restoration.

6/28/2018 (Permalink)

Fire Damage A House Fire is No Game:  How SERVPRO Yorba Linda/ Brea Helped One Family Recover With Expert Fire Damage Restoration. Nearly 360,000 US homes experience some type of fire damage every year. SERVPRO Yorba Linda/ Brea is #1 in California. We're there for you.

A few weeks ago, we received a referral call from one of our insurance industry partners (this happens a lot because we’ve got a great reputation in the industry).  “How soon can you meet with a family in Roland Heights?”, the adjuster asked Ally, one of our administrators.  Within forty-five minutes, Edgar, one of our SERVPRO Yorba Linda/ Brea field technicians appeared at Mrs. Holmsby’s door with a clean uniform, confident manner, and a sincere desire to help.

As Edgar spoke with Mrs. Holmsby, he learned that the ‘mother-in-law’ house (retro-fitted as a game room) on the back of their spacious property had recently experienced a fire.  Thankfully, no one was hurt in the fire but damage had been done and repairs would be needed.  The larger house at the front of the property had also been impacted by the smoke and would need to be deodorized.  It seems that some of the electrical in the ‘game room’ had shorted due to an overload with all the various computer games in use.   Mrs. Holmsby initially showed some anxiety and even fear about the damages and attendant costs and because the road ahead was not clear to her.  Like we always do, Edgar took his time to confidently display his knowledge and control of the situation.  Once he was done explaining, he could tell Mrs. Holmsby was feeling better.

The repair process was fairly straightforward; as is protocol, we removed the parts of the walls and floor that had been fire damaged.   We exposed the studs from the floor and up about four feet.  We took special care not to introduce more dirt into the structure and we carefully packed all the salvageable belongings.  There was a lot of moisture from the firefighters work which needed to be dried.  We used our dryers and dehumidifiers and we deodorized the structure of any smoke odors.  Finally, we used our HEPA filters and scrubbed the air.  The same deodorizing had to be done in the main house in front.

SERVPRO Yorba Linda/ Brea has been helping families like Mrs. Holmsby’s for over fifteen years throughout Southern California.  From Fullerton and Placentia down to Mission Viejo, Dana Point and San Clemente.  Over that time, we’ve become the #1 SERVPRO franchise in California.  We’re a company built on a set of values that we take very seriously.  All our employees are trained in these values and are expected to demonstrate them at all times.  These values include:

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations.

There are nearly 360,000 home fires in the US every year.  While we hope you’re never one of these people, the chances are high that at some point you may be.  When that happens, you’ll want the best service in the industry and a partner you can really trust. 

Do you find yourself in this spot right now?  Call us at 714-701-0207.  Curious about what other people have said about us?  Visit our Yelp! page.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

Water Damage in Dana Point.

6/28/2018 (Permalink)

Neighbors share a lot in common and that can be comforting in time of need.  Recently, SERVPRO Yorba Linda/ Brea encountered a water damage restoration opportunity where two neighbors living in Dana Point (Mr. Jones and Mr. Smith) even shared water damage in common.  Not so comforting.

Jones and Smith lived in separate condos that had a single common wall and a leaking pipe had been building a pool of standing water in the empty space within that common wall.   The moisture had seeped into both condo units, walls, floor, cabinets – everything.  While Jones owned the condo he was living in, Smith was renting from an out-of-state landlord. 

Our field technician had completed the assessment and the estimate and presented it to both neighbors.  While Jones was happy to pay his portion of the bill, Smith was not, and time was critical.  If we waited too long, a minor green mold problem that we’d uncovered could quickly become a more dangerous black mold situation.  We reached out to present the situation to the landlord who was insured through State Farm.  His policy did not cover mold.

SERVPRO Yorba Linda/ Brea always has our customers’ best interest in mind.  We offered the landlord our ‘uninsured’ rate to complete the work.  While it still costs us the same in labor and supplies to do our work, we’re willing to make less on work like this to ensure our customers are receiving the best care available.

It was now time for us to execute our work plan.  We completely contained both areas,  removed kitchens, cabinets and countertops and exposed the moist studs from the floor and up about two feet.  With the condos both ready, we proceeded to bring our dryers and dehumidifiers in.  Finally, we scrubbed out all the green mold.  Both condos were now ready for construction teams to come in and make the final repairs.  Both customers were happy with our work and we were satisfied that we’d done our very best for these two neighbors.

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations.

Water damage affects almost every home owner at one point or another.  We sincerely hope you’re never one of these people, the chances are high that at some point you may be.  When that happens, you’ll want the best service in the industry and a partner you can really trust. 

Do you find yourself in this spot right now?  Call us at 714-701-0207.  Curious about what other people have said about us?  Visit our Yelp! page.  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

The Straw That Nearly Broke the Camel’s Back. SERVPRO Yorba Linda/ Brea Helps a Young Mom with a Water Damage Emergency.

6/28/2018 (Permalink)

Water Damage The Straw That Nearly Broke the Camel’s Back.  SERVPRO Yorba Linda/ Brea Helps a Young Mom with a Water Damage Emergency. When this happens to you, you need a hero by your side. SERVPRO Yorba Linda/ Brea is #1 in California. We'll make you feel as it never even happened

Janet’s life was hard enough as a young single mom of two little girls.  Holding down a full-time job, committed to providing her girls with as many opportunities to participate in school activities and youth sports leagues and managing the daily work of running a home was a life she was just about succeeding in, but she sure didn’t need any unpleasant surprises.

Unfortunately, a very unpleasant surprise was EXACTLY what she got one day after work and picking up the girls from school.  She’d left her house in Brea that morning with a load of laundry running in the laundry room and – oh no! – the supply line to the washer had burst.  With no one at home to shut off the water, she was now standing in more than two inches of water.

Ally, one of our administrators took the incoming call and Karina dispatched the water damage restoration scase to Felipe who arrived within an hour of the call.  He was prepared for whatever he’d encounter.  Clean, professional and courteous, Felipe rang the doorbell and was received by a disheveled, verging on panic Janet. Her proverbial camel had just encountered its last straw and the back was breaking.

Felipe’s first order of business was to establish his water damage restoration knowledge, display confidence, and assume control of the situation.  Being the kind, patient professional that he is, Felipe was pleased to see Janet’s tension gradually receding.  Next, Felipe assessed the damage and began preparing an estimate.  Water had run a long time and almost the entire house was wet.  There was water in the kitchen, hallway, both bedrooms, and both bathrooms.

Felipe even helped Janet phone a claim into AAA, her insurance carrier.  SERVPRO Yorba Linda/ Brea has preferred vendor status with AAA and Janet’s claim was accepted immediately and SERVPRO was able to begin the restoration process immediately.  Using five different air blowers and dehumidifiers, we were able to complete the work within five days.   We treat every customer’s home as if it were our own.  We carefully lay down floor runners, cover furniture with tarps, and as necessary will carefully move other household items to safer locations, outside the flow of our work. 

We are happy to have helped Janet.  We understand that moments like these can be scary for everyone and SERVPRO Yorba Linda/ Brea is committed to every customer’s complete restoration.  We run our company according to several values we think are very important.  It’s what’s made us the #1 SERVPRO franchise in California. 

Urgency:  We’re there when disaster strikes, and you need us now.

Cleanliness:  We are committed to restoring safety and health to our customer’s homes and businesses, giving you peace of mind.

Knowledge:  Our training and experience instills trust and confidence.

Integrity:  Faithful execution of our commitments.  Our word is our bond.

Relationships:  Earning your trust at every opportunity through compassion, fairness and excellence.

Consistency:   We’re only as good as our last job.   Our high standards set your expectations

Find out more about us!  Visit our site:  http://www.SERVPROyorbalindabrea.com

Learn what our customers have said about us:  https://www.yelp.com/biz/SERVPRO-of-yorba-linda-brea-anaheim

SERVPRO - Looking Out For Our Customer’s Best Interests in Yorba Linda and Brea!

6/25/2018 (Permalink)

Water Damage SERVPRO - Looking Out For Our Customer’s Best Interests in Yorba Linda and Brea! SERVPRO Yorba Linda/ Brea makes short work of floods like this one. Have a water damage emergency? Call SERVPRO Yorba Linda/ Brea!

Mr. Kim had a big problem on his hands. 

A pinhole leak from the water heater had gone undetected for some time and the combined spraying steam and general moisture had done a number on his home.  His garage even had 6” of standing water in it.  When it rains, it certainly pours.

A trained accountant, our SERVPRO Anaheim Hills client surveyed the general mess and started tallying the eventual bill he was going to face.  ‘There goes my summer vacation budget.’, he said. 

At SERVPRO Yorba Linda/ Brea, we know our customers count on us for a  number of things.   We accept your crises as our own.  We treat your situation with the same urgency we’d want to be treated with if the shoe were on the other foot.  We’ll always give you the best professional service in the water and fire damage restoration industry.  You can trust us to take care of your home and your family in every situation.   You want straight answers, and you want the best solution.

As our technician, Jonathan was writing his assessment, Mr. Kim asked him to delay the estimate.  He wasn’t sure he wanted the event reported and he wasn’t sure how thorough a job he wanted done on the clean-up.    ‘I’m not sure I want to start this right away.  Let’s hold off on starting the work until the insurance dollars kick-in ’, he told us.

Wanting the very best for our customer, Jonathan said ‘If you don’t mind my saying, Mr. Kim…’, said Jonathan, ‘I should let you know that we should not delay this one minute.’  Jonathan then explained that most insurance policies have a ‘negligent home owner’ clause.  Insurance claims can be denied if the homeowner is found to have been negligent in reporting the damage.

As it turned out, we did begin water damage remediation immediately and when Mr. Kim made his call to the insurance company, the adjuster quickly referred him right back to SERVPRO Yorba Linda/ Brea. ‘SERVPRO is there to help you out!’, the adjuster told Mr. Kim.   This kind of thing has become common for us.  We’ve enjoyed comments and referrals from many insurance companies over the fifteen years we’ve been in business. 

One pinhole leak led to a call to SERVPRO Yorba Linda/ Brea and us having to remove the drywall from all the studs four feet up from the floor in all impacted areas.  We also produced a moisture mapping of the affected area, and a report for the insurance company.  We also submitted a photo sheet for the insurance company.   Through the course of the project, we demo’d plaster walls, wood flooring and cabinets due to affected materials being wet for more than four days.  This was to ensure no future mold growth.  SERVPRO also assisted with packing of contents in garage area in order to remove the affected garage walls.   Water was extracted from garage upon arrival to prevent any slip and fall .  Due to the age of the home, we also placed a spider box in the home to provide electricity.

Ultimately, Mr. Kim’s insurance covered everything except the deductible, which was just a fraction of a significant bill.  Jonathan’s straight-up concern for the customer’s best interest saved our client more than $28,000 in what could have been forfeited insurance coverage.

Very soon afterwards, we were called back to Mr. Kim’s where our technical expertise, sense of urgency and commitment to safeguarding the best interests of our customers was rewarded with new business. 

Little Holes Create BIG Problems... But SERVPRO Yorba Linda/ Brea Makes You Feel Like It Never Even Happened!

6/25/2018 (Permalink)

Mold Remediation Little Holes Create BIG Problems... But SERVPRO Yorba Linda/ Brea Makes You Feel Like It Never Even Happened! A SERVPRO Yorba Linda/ Brea service tech removes black mold from underneath a customer's sink.

Imagine the excitement one of our customers in Yorba Linda, CA had as he was moving into his new home.  With the inspection contractor’s clean bill of health on his future home, our client proceeded to get his mortgage funded and soon after moved in!  Unfortunately, this particular road to home-ownership bliss had a major pot-hole just around the bend and our client was about to find it.

On moving in, his family discovered a leak under the kitchen sink and, upon completion of testing, they had confirmation.  Black mold.  Not exactly the kind of house warming gift he’d been hoping for! 

SERVPRO of Yorba Linda/ Brea was called in to provide an estimate for mold remediation services.  Our thorough, attention-to-detail follow up confirmed the presence of black mold in several areas throughout the house including the lower cabinets throughout the kitchen, and behind the walls.  Eventually, 80% of the lower kitchen cabinets had to be removed.  Worse, the bathroom on the opposite side of the wall was also positive for black mold.  One bathroom wall also connected with a bedroom closet wall – and more black mold.  Adding to our customer’s troubles, he discovered that his homeowner’s insurance policy did not cover him for black mold related problems.

Instead of day-dreaming of all the fun ways his family could begin living in their new home, our very disappointed customer was having nightmares about the steady rise of all the repair bills! 

Luckily, SERVPRO Yorba Linda/ Brea is dedicated to making our clients feel ‘like it never even happened’. 

We created a workplan that maximized efficiency.  Some of the impacted areas were still wet, and they required water damage restoration.  We built a single containment area that encompassed all impacted areas of the home, installed dehumidifiers and an air scrubber to dry everything out.  Of course, we also completed mold abatement.  Our technicians meticulously wire-brushed and disinfected all impacted areas.  We restored the air quality within the home to EPA standards.

In the end, our swift response, technical expertise, and professionalism made it possible to return our customer to an ‘as good as ever’ state.  We added a little frosting on his cake, too, when we charged him our ‘uninsured’ rates.

SERVPRO Yorba Linda/ Brea Brings Fresh Air to Stinky Problems!

6/25/2018 (Permalink)

Commercial SERVPRO Yorba Linda/ Brea Brings Fresh Air to Stinky Problems! Flush with pride in his work, A SERVPRO Yorba Linda/ Brea service technician puts his back into eliminating a bacterial hazard.

As diligent as most businesses are, unseen problems are difficult to avoid until it’s too late.  This is something one of SERVPRO Yorba Linda/ Brea’s customers recently learned.  We were happy to move this foul problem in a more positive direction. 

In this recent example, an obstructed water main and an untimely flush led to a sewage backup into our client’s work space.  In both the men’s and ladie’s restrooms, sewage began flowing from the toilets and across both bathrooms and into a large portion of the work area.  Technically speaking, this is a category three spill requiring containment of all impacted areas, shut down of all ‘facilities’ and SERVPRO Yorba Linda/ Brea’s hazmat trained technicians rapid extraction of all waste.

Our customers know they can trust us to treat their emergency as if it was our own.  With sense of urgency, skill, confidence, and concern for the welfare of everyone who works in their facility, our team does has developed a stellar reputation in the industry.  That’s why we’re actually the number one SERVPRO franchise in the state of California!

After our fifteen years of diligent, professional service across Southern California, we’ve earned a reputation as the team to turn to for remediation in water and fire damage, and mold abatement.  Whether the problem is residential or commercial in nature, our reputation has led insurance companies to frequently refer us, and to customer testimonials that attest to the caliber of the work we do.

Our experience and training benefits our customers.  Without our advice, some of the required work may have been delayed due to a planned remodel which was to begin in the near future.

“Mr. Thompson, “ our technician began, “I wouldn’t delay this.  This is a septic contamination.  You wouldn’t want to risk the health of your employees, vendors, or visiting customers due to exposure to the bacteria now present in your walls or floor.”  We’re glad the customer agreed with us.

To deal with a sewage contamination disaster, our team of capable technicians donned HAZMAT suits and began by quarantining the affected areas.   We then followed all required protocols to safety extract all the waste.  Following that, we disinfected and deodorized all the floors.  Our remediation work required us to take up the carpeting and remove the drywall from the floor and up the wall two feet.  In all, 60 linear-feet of drywall was removed so as to allow us to begin drying the walls behind the studs.  To completely dry the impacted area, we used a combination of commercial grade dehumidifiers and air dryers.  All in all, this was a four-day project, including one day of demolition, and another three days of drying and dehumidifying. 

We’re proud of the work we do and we’re proud of the reputation we’ve established.  We’re proud to know that the property manager at this location was impressed by our response time, and his final remarks made us grin; “I hate to say this, because you’ve done a wonderful job.  But I honestly hope we don’t meet again… but if I do have a problem like this, you guys are the ones I’ll call!”

Thanks, Mr. Thompson.  The feelings mutual.

Anaheim Home Affected by Water Damage Caused by a Slab Leak

1/31/2017 (Permalink)

Finding out that one of your kitchen appliances has a leak is never a good thing. Not only is the appliance out of commission, but most likely the leak left behind water damage as well. When this happens, it is important to clean up the damage right away. If you are in need of assistance in removing water damage from you home, be sure to contact SERVPRO of Yorba Linda/Brea. Our team of experts will be out to your home in no time at all to remove the water damage correctly, so give us a call today!

We recently had a homeowner in Irvine contact us after she’d discovered that her dishwasher was leaking. She knew that water damage was a possibility, so the homeowner contacted a professional water damage removal company to take a look. Who did she decide to call? SERVPRO of Yorba Linda/Brea.

Our Project Manager, Chris Trejo, was the first to arrive at the home. Upon his arrival, he performed an initial inspection and found that the water damage had affected both the kitchen and the laundry room. With the ceramic flooring and drywall already damaged, Chris knew that there was the potential for the damage to spread to other areas of the home. That’s when he decided to call the rest of our crew and have them to make their way over to the home immediately.

As soon as our technicians arrived, they began placing drying chambers and equipment around the affected areas. Fortunately, none of the damaged flooring or drywall in either room had to be removed. Instead, it was dried in place.

The homeowner was very pleased with our work. She let us know that if water damage ever affected her home again, she’d be calling SERVPRO of Yorba Linda/Brea for help.

To learn more about our water damage remediation services, contact SERVPRO of Yorba Linda/Brea today.

Slab Leaks Leave Behind Major Water Damage to Orange County Homes

1/31/2017 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

But fortunately, companies like SERVPRO of Yorba Linda/Brea exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Yorba Linda/Brea today! 

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Santa Ana Home

Our call center recently received a call from a homeowner in Santa Ana who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Yorba Linda/Brea for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he decided to call out the rest of our team to get started on the cleanup process. 

With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Yorba Linda/Brea.

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager, Chris Trejo, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home, so Chris called our Crew Chief, Jose Melgar, and asked him to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact SERVPRO of Yorba Linda/Brea today! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

Slab Leaks Leave Behind Major Water Damage to Orange County Homes

1/13/2017 (Permalink)

At SERVPRO of Yorba Linda/Brea, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home.

But fortunately, companies like SERVPRO of Yorba Linda/Brea exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Yorba Linda/Brea today! 

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Santa Ana Home

Our call center recently received a call from a homeowner in Santa Ana who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Yorba Linda/Brea for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Yorba Linda/Brea, so he decided to call out the rest of our team to get started on the cleanup process.

With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas.

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Yorba Linda/Brea.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Yorba Linda/Brea.

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager, Chris Trejo, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home, so Chris called our Crew Chief, Jose Melgar, and asked him to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact SERVPRO of Yorba Linda/Brea today! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.